Operating Instructions Digital Cordless Answering System Model No. KX-TG6591 KX-TG6592 Model shown is KX-TG6591. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 55. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
Table of Contents Introduction Answering system settings ...............39 Model composition ..............................3 Accessory information .........................4 Voice Mail Service Important Information Intercom/Locator For your safety ....................................6 Important safety instructions ...............7 For best performance ..........................7 Other information ................................8 Specifications ......................................
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. KX-TG6591 series KX-TG6591 KX-TG6591 KX-TGA659 1 KX-TG6592 KX-TG6591 KX-TGA659 2 Quantity Feature highlights n Easy-to-see LCD and big button – 1.
Introduction Accessory information Supplied accessories Quantity No. Accessory item/Order number A AC adaptor/PQLV219Y KX-TG6591 KX-TG6592 1 2 B Telephone line cord/PQJA10075Z 1 1 C Wall mounting adaptor/PNKL1010Z1 1 1 D Rechargeable batteries/HHR-4DPA 2 4 E Handset cover*1/PNYNTGA659TR 1 2 F Belt clip/PNKE1076Z1 1 2 G Charger/PNLC1015ZT – 1 *1 The handset cover comes attached to the handset. A B F G 4 C D E For assistance, please visit http://www.panasonic.
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 59). Accessory item Order number Rechargeable batteries HHR-4DPA*1 R To order, please call 1-800-332-5368 or visit http://www.panasonic.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. R Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
Important Information following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. ENERGY STAR As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Routine care R Wipe the outer surface of the product with a soft moist cloth.
Getting Started Battery installation Setting up Connections R Use only the supplied Panasonic AC adaptor PQLV219. R USE ONLY Ni-MH batteries AAA (R03) size. R Do NOT use Alkaline/Manganese/ Ni-Cd batteries. R Confirm correct polarities ( , ). n Base unit Press plug firmly . Hook “Click” Rechargeable Ni-MH ONLY To single-line telephone jack (RJ11C) “Click” DSL/ADSL filter* (120 V AC, 60 Hz) Correct Wrong R When the date and time setting is displayed, see page 13.
Getting Started Battery charging Note for battery installation Charge for about 7 hours. R When the batteries are fully charged, the charge indicator goes off and “Fully charged” is displayed. R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 6. R Wipe the battery ends ( , ) with a dry cloth. R Avoid touching the battery ends ( , ) or the unit contacts. Confirm “Charging” is displayed.
Getting Started R Even after the batteries are fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. R The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.
Getting Started Receiver Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts Handset A K L B C D E M F G H N I J O P A n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN CID (Caller ID): View the caller list.
Getting Started Display Initial settings Handset display items Item Meaning Within base unit range Out of base unit range The line is in use. R When flashing: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Eco mode is on. (page 11) Equalizer is set. (page 17) Speakerphone is on. (page 15) Ringer volume is off. (page 26) Silent mode is on.
Getting Started Display language You can select either “English” or “Español” as the display language. The default setting is “English”. 1 2 MMENUN#110 3 MOFFN MbN: Select the desired setting. a MSAVEN Voice guidance language You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”. 1 2 3 MMENUN#112 MbN: Select the desired setting.
Making/Answering Calls Making calls Using the handset 1 Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. 2 3 Press M N or MCALLN. When you finish talking, press MOFFN or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press M N. R Speak alternately with the other party. When you finish talking, press MOFFN. Note: R For best performance, use the speakerphone in a quiet environment.
Making/Answering Calls 2 3 When the other party answers, speak into the microphone. R Speak alternately with the other party. When you finish talking, press MSP-PHONEN. Note: R For best performance, use the speakerphone in a quiet environment. R While on a call, you can switch from the base unit to the handset: – Press M N on the handset, then press MSP-PHONEN on the base unit with the call sharing mode on (page 27). – If the handset is on the base unit, simply lift it.
Making/Answering Calls Useful features during a call Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. Press M N repeatedly to select “Off”, “High tone”, or “Low tone” while talking. Note: is R When this feature is activated, displayed while talking. R Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise.
Making/Answering Calls Note: R To change the flash time, see page 27. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. Important: R Only 1 person can access the shared phonebook at a time. R Caller ID subscribers can use group ringer tone features (page 33).
Shared Phonebook available for Caller ID subscribers (page 33). 2 MbN: Select the group you want to search. a MSELECTN R If you select “All groups”, the unit ends the group search. 3 4 MbN: Select the desired entry. Changing group names The default group name is “Group 1” to “Group 9”. M N 1 2 3 M 4 5 MbN: “Group name” a MSELECTN 2 Edit the name (10 characters max.; page 19). a MSAVEN Edit the name if necessary (16 characters max.; page 19).
Shared Phonebook 1 During an outside call, press MMENUN. 2 3 4 MbN: “Phonebook” a MSELECTN MbN: Select the desired entry. Press MCALLN to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MPAUSEN to add pauses after the number and PIN as necessary (page 15). R If you have rotary/pulse service, you need to press * (TONE) before pressing MMENUN in step 1 to change the dialing mode temporarily to tone.
Speed Dial Speed dial Viewing the speed dial key assignments You can assign 1 phone number to each of the 3 speed dial keys (MAN to MCN) on the unit. You can see the speed dial key assignments on the handset display. Press MOFFN. a MDN Important: R You can set speed dial using one of the handsets. The stored numbers to speed dial keys (MAN to MCN) can be used for all registered handsets and the base unit.
Speed Dial Index card Use the index card to record the names/ phone numbers stored to the speed dial buttons. Cover Index card For assistance, please visit http://www.panasonic.
Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus 1 MMENUN 2 3 Press MCN or MDN to select the desired main menu. a MSELECTN 4 Press MCN or MDN to select the desired setting. a MSAVEN R This step may vary depending on the feature being programmed. R To exit the operation, press MOFFN. Press MCN or MDN to select the desired item from the next sub-menus.
Programming Sub-menu 1 Sub-menu 2 Greeting Record greeting*1 Settings #302 36 – #303 36 Pre-recorded*1 (Reset to pre-recorded greeting) – #304 36 Ring count*1 2–7: 2–7 rings #211 <4 rings> 0: Toll saver 39 Recording time*1 1: 1 min 3: <3 min> 0: Greeting only*2 #305 40 Remote code*1 <111> #306 38 Screen call 1: 0: Off off*1 Main menu: Code – Check greeting Answer on*1 Answer Settings #310 35 – – #327 35 – – #328 35 “V.M. access” (V.M.
Programming Main menu: “Initial setting” Sub-menu 1 Ringer setting Set date & time Sub-menu 2 Settings Code Ringer (Handset) 0–7: Off–7 <6> #160 16 Ringer tone*5, *6, *7 (Handset) 1–5: Tone 1–5 6–0: Melody 1–5 #161 – Silent mode – On/Off 1: On 0: #238 29 Silent mode – Start/End <11:00 PM/06: #237 00 AM> 29 volume*4 – #101 13 1: Once 2: Daily 0: #720 29 Time adjustment*1, *3 1: 0: Manual #226 – Handset #162 32 Date and time*1 Alarm Tal
Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line Set dial mode*1 1: Pulse 2: #120 14 #121 17 1: A 2: #122 – 1: 0: Off #194 18 Set flash time*1, *10 0: 900 ms 1: <700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms 7: 100 ms 8: 90 ms 9: 80 ms Set line mode*1, *11 Call – sharing*1 Registration Change language Main menu: Register handset – #130 31 Deregistration*2 – #131 31 Display 1: 2: Español #110 14 Voice prom
Programming *6 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. *7 The preset melodies in this product are used with permission of © 2009 Copyrights Vision Inc. *8 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.
Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: R Set the date and time beforehand (page 13). 1 2 MMENUN#720 MbN: Select the desired alarm option. a MSELECTN Off Turns alarm off. Go to step 7. Once An alarm sounds once at the set time. Daily An alarm sounds daily at the set time. Go to step 4. 3 Enter the desired month and date. a MOKN 4 5 Set the desired time.
Programming the caller list (page 33) with the call is disconnected. Changing the handset name Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed. 1 2 MMENUN#104 3 4 MSAVEN 5 MOFFN Enter the desired name (max.
Programming 2 MbN: Select the desired setting. a MSAVEN a MOFFN Viewing/editing/erasing call block numbers 1 2 MMENUN#217 3 To edit a number: MEDITN a Edit the phone number. a MSAVEN a MOFFN To erase a number: MERASEN a MbN: “Yes” a MSELECTN a MOFFN 1 Handset: MMENUN#130 2 Base unit: Press and hold MLOCATORN for about 5 seconds until the registration tone sounds. R If all registered handsets start ringing, press MLOCATORN again to stop, then repeat this step.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service both Caller ID and Call Waiting with Caller ID services. Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced. Viewing the caller list and calling back 1 MFN CID 2 Press MCN to search from the most recent call, or MDN to search from the oldest call. R If is displayed, not all of the information is shown. To see the remaining information, press MEN.
Caller ID Service Caller ID number auto edit feature 3 Once you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the handset as follows: – When the call is being received, the Caller ID number is displayed in the same format as the edited number.
Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 40). Important: R Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. R When callers leave messages, the unit records the day and time of each message.
Answering System Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording your greeting message 1 MMENUN#302 2 MbN: “Yes” a MSELECTN 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 4 5 Press MSTOPN to stop recording.
Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 40). 1 2 To listen to new messages: MPLAYN or MMENUN#323 R If there are no new messages in the answering system, MPLAYN is not displayed. To listen to all messages: MMENUN#324 When finished, press MOFFN. Note: R To switch to the receiver, press M N.
Answering System Erasing all messages 1 MMENUN#325 2 MbN: “Yes” a MSELECTN a MOFFN 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 38). Remote operation 4 When finished, hang up. Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings.
Answering System Key Operation 9 Stop playback*2 Start voice guidance*3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off, you can turn it on remotely.
Answering System service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 min”.
Voice Mail Service number and the password as necessary. Contact your service provider/telephone company for the required pause time. Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
Voice Mail Service Turning VM tone detection on/off The default setting is “On”. 1 2 MMENUN#332 MbN: Select the desired setting. a MSAVEN a MOFFN Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways: – “New Voice Mail” is displayed on the handset if message indication service is available. – The message indicator on the handset flashes slowly if the message alert feature is turned on (“Message alert”, page 40).
Intercom/Locator Base unit Intercom 1 Intercom calls can be made: – between handsets – between a handset and the base unit Press MINTERCOMN to answer the page. 2 When you finish talking, press MINTERCOMN. Note: R If you receive an outside call while talking on the intercom, you hear 2 tones. – To answer the call with the handset, press MOFFN, then press M N. – To answer the call with the base unit, press MSP-PHONEN 2 times. R When paging unit(s), the paged unit(s) beeps for 1 minute.
Intercom/Locator To establish a conference call: MMENUN a MbN: “Conference” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conference” a MSELECTN Base unit 1 During an outside call, press MINTERCOMN. R All registered handsets beep for 1 minute. 2 Wait for the paged party to answer.
Useful Information 3 Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. 1 Base unit 1 Lead the AC adaptor cord and and 2 2 telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 1 4 2 Insert the hooks on the wall mounting adaptor into holes on the base unit. Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.
Useful Information 5 Mount the unit on a wall then slide down to secure in place. 1 83 mm (31/4 inches) or 102 mm (4 inches) 2 83 mm (31/4 inches) Charger Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws 102 mm 1 (4 inches) Hooks 2 To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B 46 For assistance, please visit http://www.panasonic.
Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 31). or No link. Re-connect base AC adaptor. Busy R The called unit is in use. R Other units are in use and the system is busy. Try again later.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work.
Useful Information Problem Cause/solution I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 31). Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 10). I fully charged the batteries, R Clean the battery ends ( , ) and the charge but contacts with a dry cloth and charge again.
Useful Information Problem Cause/solution I cannot make long distance calls. R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
Useful Information Problem Cause/solution I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 33). Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 26).
Useful Information Problem Cause/solution R The remote access code is not set. Set the remote I cannot operate the access code (page 38). answering system remotely. R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 38). R Press each key firmly. R The answering system is turned off. Turn it on (page 39).
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
Useful Information WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
Guía Rápida Española Guía Rápida Española Instalación Unidad base L Use solo el adaptador de corriente Panasonic PQLV219 incluido. “Clic” Oprima firmemente el contacto. Gancho Correcto Incorrecto “Clic” A la toma de teléfono de línea única Filtro DSL/ADSL* (RJ11C) (120 V CA, 60 Hz) *Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio. Auricular L UTILICE SOLO baterías de Ni-MH tamaño AAA (R03). L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
Guía Rápida Española Sugerencias de operación Teclas de función El auricular incluye 3 teclas de función. Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. {C}, {MENU}, {REMR.} y otras funciones adicionales se asignan a las teclas de función. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación del auricular.
Guía Rápida Española Operaciones básicas Cómo hacer y contestar llamadas (Auricular) Cómo hacer una llamada usando la lista de remarcación {REMR.} o {>} REDIAL s {r}: Seleccione el número telefónico deseado. s {C} Para ajustar el volumen del timbre del auricular 1 {MENU} (16) 2 {r}: Seleccione el volumen deseado. s {GUARDA} s {OFF} Directorio telefónico compartido (Auricular) Para añadir entradas 1 {C} s {AÑAD.} 2 Introduzca el nombre de la persona (máx. 16 caracteres).
Guía Rápida Española Preguntas frecuentes Pregunta Causa y solución ¿Por qué aparece _? L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base. L El auricular no está registrado en la unidad base. Regístrelo.
Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
Appendix Warranty (For United States and Puerto Rico) PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”
Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Index Index # A B C D E 62 4-way conference: 18 Additional handset: 31 Alarm: 29 Answering calls: 16 Answering system Call screening: 35 Erasing messages: 36, 37, 39 Greeting message: 36 Greeting only: 40 Listening to messages: 36, 37, 38 Number of rings: 39 Recording time: 40 Remote access code: 38 Remote operation: 38 Ring count: 39 Toll saver: 39 Turning on/off: 35, 37, 39 Auto talk: 16 Battery: 9, 10 Belt clip: 12 Booster (Clarity booster): 18 Call block: 30 Call share: 18, 27 Call waiting: 18 Ca
Notes 63
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available.
