User Guide

Problem Cause/solution
Noise is heard, sound cuts in
a
nd out.
R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. R T
he ringer volume is turned off. Adjust the ringer volume
(page 13, 21).
R Silent mode is turned on. Turn it off (page 25).
R The ringer volume is turned off by pressing and holding
0 ( ). Press and hold 0
(
) again to turn it on
(
page 13).
I cannot make a call. R T
he dialing mode may be set incorrectly. Change the
setting (page 12).
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
Caller information is displayed
o
r announced late.
R Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
Caller information is not
a
nnounced.
R The handset or base unit’s ringer volume is turned off.
Adjust it (page 13, 21).
R The Talking Caller ID feature is turned off. Turn it on
(page 22).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 30).
For assistance, please visit http://shop.panasonic.com/support
37
Useful Information
TGD51x_OI(en)_1129_ver031.pdf 37 2016/11/29 10:57:38