User Manual

Problem Cause/solution

I cannot make or answer a call. R A

n outside line is being used after a cell locator feature is

used.

– KX-TGE260 series: To end the call, press MLOCATES

CELLN on the base unit.

– KX-TGE270 series: To end the call if someone

answers using the cellular phone, press MZN on the

base unit.

I cannot use a cellular line or a

andline.

R The unit can be used to talk on 2 lines at the same time

(for example, 2 cellular lines, or the landline and 1 cellular

line).

I cannot make long distance

alls.

R Make sure that you have long distance service.

Caller ID/Talking Caller ID

Problem Cause/solution

Caller information is not

isplayed.

R You must subscribe to Caller ID service. Contact your

service provider/telephone company for details.

R If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone

line jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and

the telephone line jack. Contact your DSL/ADSL provider

for details.

R The name display service for landline calls may not be

available in some areas. Contact your service provider/

telephone company for details.

R Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

Caller information is displayed

r announced late.

R Depending on your service provider/telephone company,

the unit may display or announce the caller’s information

at the 2nd ring or later.

R Move closer to the base unit.

For assistance, please visit http://www.panasonic.com/help

Useful Information

TGE26x_27x(en)_0123_ver110.pdf 71 2015/01/23 9:57:45