PQQX12879YA-BM01 02.11.14 3:32 PM ページ 1 Integrated Telephone System Model No. KX-TSC14B KX-TSC14W Preparation Operating Instructions Pulse-or-tone dialing capability Basic Operation Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web address: http://www.panasonic.
PQQX12879ZA-BM01 01.3.7 3:51 PM y [ W 2 Before Initial Use Please read IMPORTANT SAFETY INSTRUCTIONS on pages 48–49 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic integrated telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
Accessories (included) To order, call 1-800-332-5368. ∑ AC Adaptor . . . . . . . . . . . . one (p. 8) Order No. KX-TCA1-G ∑ Handset . . . . . . . . . . . . . . . one (p. 8) Order No. PQJXE0401Z (Black) PQJXE0211Z (White) ∑ 4-Wire Telephone Line Cord with Green Plugs . . . . . . . . one (p. 9, 10) ∑ Handset Cord. . . . . . . . . . . one (p. 8) Order No. PQJA10126X (Black) PQJA10126Z (White) ∑ 2-Wire Telephone Line Cord with Transparent Plugs. . . . one (p.
PQQX12879ZA-BM01 01.3.7 3:51 PM y [ W 4 Contents Preparation Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Connecting the Handset/AC Adaptor. . . . . . . . . . . . . . . . . . . . . 18 Connecting the Telephone Line Cord . . . . . . . . . . . . . . . . . . . . .
PQQX12879ZA-BM01 01.3.7 3:51 PM y [ W 5 Preparation Special Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 38 FLASH Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Temporary Tone Dialing (For Rotary or Pulse Service Users) . . . . . . . . . . . . . . . . . . . 40 How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users). . . . . .
Location of Controls (VOICE\MAIL) Button (p. 34) (AUTO) Button (p. 30, 32, 33) (CLEAR) Button (p. 31) Display (p. 7) (FUNCTION/EXIT) Button (p. 15, 26) (CONF) (Conference) Button (p. 23) (TONE) Button (p. 40) Headset Jack (p. 43) AB C GH I DE F JKL PQR S MN O TUV WX YZ OPE R Navigator Key ((^), (_), (fi), (fl) OK/EDIT) (p. 15, 26) (REDIAL/PAUSE) Button (p. 20, 40) (HOLD) Button (p. 20, 22) (FLASH/CALLWAIT) Button (p. 38, 39) MIC (Microphone) (p.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 7 Display Ex. Handset volume level: 4 12:34AM 5/21 In the standby mode, the display shows the current time and date, and the number of new calls. 11:50AM11/24 0-000-00-00-12 ∑∑∑∑ Preparation 10 NEW CALLS Ex. Speaker volume level: 8 11:50AM11/24 0-000-00-00-12 ∑∑∑∑∑∑∑∑_ _ _ _ 12:00AM 1/1 NO ITEMS STORED If the display continuously shows “12:00AM 1/1” or “0:00 1/1”, the clock needs adjusting (p. 16, 17).
PQQX12879YA-BM02 02.11.14 3:33 PM ページ 8 Settings Connecting the Handset/AC Adaptor Fasten the AC adaptor cord to prevent it from being disconnected. Hook 9V LINE 1/2 LINE2/DATA Hook TO HANDSET ≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). ≥Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W. ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 9 “ Connecting the Telephone Line Cord Preparation Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack Two-Line Telephone Jack (RJ14C) 4-Wire Telephone Line Cord with GREEN Plugs Fasten the telephone line cord to prevent it from being disconnected.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 10 “ Settings To connect two single-line telephone jacks Hooks 4-Wire Telephone Line Cord with GREEN Plugs 9V LINE 1/2 LINE2/DATA Fasten the telephone line cords to prevent them from being disconnected.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 11 “ Connecting a Communication Device Two-Line Telephone Jack (RJ14C) Preparation After connecting the telephone line cord to a two-line telephone jack, you can connect a communication device (computer, modem, fax, answering machine, etc.) through this unit using the LINE 2/DATA jack (—Data Port).
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 12 “ Settings Setting the LCD Contrast You can select the LCD contrast level from 1 to 6 by programming. Your phone comes from the factory set to 3. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT). 2 Press (_) or (^) repeatedly until “LCD CONTRAST ?” is displayed. 3 Press (fl) OK/EDIT. 4 SAVE AUTO# ? ≥The current setting is displayed.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 13 “ Selecting the Dialing Mode 1 Press (FUNCTION/EXIT). 2 Press (_) or (^) repeatedly until “SET DIAL MODE ?” is displayed. 3 Press (fl) OK/EDIT. 4 Press (_) or (^) to select “TONE” or “PULSE”. 5 Press (fl) OK/EDIT (SAVE key). Preparation You can select the dialing mode by programming. If you have touch tone service, set to “TONE”. If rotary or pulse service is used, set to “PULSE”. Your phone comes from the factory set to “TONE”.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 14 “ Settings Selecting the Line Mode If a line is connected to a low voltage system such as a PBX, set to “B”. If not, the line indicator will not operate properly. Both lines are preset to “A”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT). 2 Press (_) or (^) repeatedly until “SET LINE MODE ?” is displayed. 3 Press (fl) OK/EDIT.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 15 “ Programming Summary of Preparations Preparation You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. Press (FUNCTION/EXIT). Press (_) or (^) repeatedly until the desired function is displayed.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 16 “ Settings Time and Date Adjustment You can select AM/PM or military time by programming. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT). 2 Press (_) or (^) repeatedly until “SET CLOCK ?” is displayed. 3 Press (fl) OK/EDIT. 4 Enter the current time (hour and minute) using a 4-digit number. (Ex. To set 9:30, enter “0930”.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 17 “ Press (fl) OK/EDIT. 8 Enter the current month and day using a 4-digit number. (Ex. To set Dec. 27, enter “1227”.) 9 Press (fl) OK/EDIT. 10 09:30PM01/01 0000 ENTER MONTH/DATE 09:30PM12/27 0000 ENTER MONTH/DATE Preparation 7 09:30PM12/27 0000 ENTER YEAR Enter the current year using a 4-digit number. (Ex. To set the year 2001, enter “2001”.) 09:30PM12/27 2001 ENTER YEAR ≥You can set the year 2000 to 2099. 11 Press (fl) OK/EDIT. ≥A beep sounds.
PQQX12879ZA-BM02 01.3.7 3:51 PM y [ W 18 “ Settings Selecting the Ringer Volume You can select the ringer volume for each line by programming. Set to HIGH or LOW. When set to OFF, the selected line(s) will not ring. Both lines are preset to HIGH. 1 Press (FUNCTION/EXIT). 2 Press (_) or (^) repeatedly until “RINGER VOLUME ?” is displayed. 3 Press (fl) OK/EDIT. 4 Press (_) or (^) to select the desired line, “LINE1” or “LINE2”. 11:50AM11/24 5 Press (fl) OK/EDIT (NEXT key).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 19 Making Calls “ The unit will automatically select a free line which is not being used by a parallel connected telephone when you lift the handset to make a call. (To change the line selection, see page 41.) To hang up, place the handset on the cradle. (^), (_) Display (REDIAL/PAUSE) Line Buttons and Indicators (SP-PHONE/HEADSET) and Indicator MIC Basic Operation (HOLD) Using the speakerphone 1 2 3 4 Press (SP-PHONE/HEADSET).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 20 “ Making Calls To redial the last number dialed Using the handset: Lift the handset ¤ press (REDIAL/PAUSE). Using the speakerphone: Press (SP-PHONE/HEADSET) ¤ ¤ press (REDIAL/PAUSE). To adjust the handset volume (4 levels) or the speaker volume (12 levels) while talking To increase, press (^). To decrease, press (_). Ex. Handset volume level: 2 Ex.
Answering Calls When a call is being received, the unit rings and the called line indicator flashes quickly. You can answer a call by simply lifting the handset. The line is automatically selected, when you answer the call. (To change the line selection, see page 41.) If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 24). In order to view the Caller ID information, please wait until the second ring to answer a call.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 22 Using the Other Line During a Conversation During a conversation, if the other line indicator flashes quickly, an incoming call is being received on the line. You can answer the second call while holding the first call. You can also make a call without terminating the first call. If you subscribe to a Caller ID service, the second caller’s information will be displayed when a call is being received on the other line (p. 24).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 23 Conference Call While having a conversation on one line, you can make or answer a second call on the other line and then combine both calls together to make a conference call. Ex: If you are using LINE 1 1 Press (HOLD) to put the first call (LINE 1) on hold. ≥The LINE 1 indicator flashes. 2 Press the other line button (LINE 2/DATA) to make or answer a second call. ≥The LINE 2 indicator lights.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 24 Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be displayed after the first ring. The unit can record information of up to 50 different callers, including the time and date received, the number of times called and the called line, in the Caller List. The Caller List information is sorted from the most recent to the oldest call.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 25 ≥Caller information will not be displayed in the following cases: ≥—If the caller dialed from an area which does not provide a Caller ID service, the display will show “OUT OF AREA”. ≥—If the caller has requested not to display his/her information, the display will show “PRIVATE CALLER”. ≥—If a long distance call cannot be identified, “LONG DISTANCE” will be displayed.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 26 Using the Caller List Viewing the Caller List To check who has called, follow the steps below. 1 2 Press (_) or (^) to enter the list. 11:50AM11/24 ≥If you press (_), the display will show the most recent caller information. ≥If you press (^), the display will show the oldest caller information. 1-111-444-7777 TINA ROBINSON To search from the most recent call, press (_). To search from the oldest call, press (^).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 27 “ Ex. When you search from the most recent call: Press (_) to enter the list. 11:50AM11/24 1-111-444-7777 TINA ROBINSON LINE 1 Press (_). 10:50AM11/23 x4 1-222-333-4444 JOHN SMITH LINE 2 ≥If there is no name information for a caller, the display will only show the phone number. Press (_). 10:10AM11/22 1-555-666-7777 JOHN WHITE LINE 2 Press (_). 9:00AM11/25 To return to the previous caller, press (^). To exit the Caller List, press (FUNCTION/EXIT).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 28 “ Using the Caller List Calling Back from the Caller List (FUNCTION/EXIT) (_), (^) Display (SP-PHONE/HEADSET) 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the desired caller. 1-111-444-7777 TINA ROBINSON LINE 1 ≥To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds. 3 11:50AM11/24 Lift the handset or press (SP-PHONE/HEADSET). ≥The displayed phone number is dialed automatically.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 29 “ Editing a Caller’s Phone Number You can edit a phone number recorded in the Caller List. 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the desired caller. 10:50AM11/23 3 Press (fl) OK/EDIT to select a pattern. ≥Each time you press (fl) OK/EDIT, 10:50AM11/23 11:50AM11/24 1-111-444-777 TINA ROBINSON LINE 1 a the number is rearranged into one of 4 different patterns. a Phone no. b Area code – Phone no.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 30 “ Using the Caller List Storing Caller List Phone Number in the Speed Dialer Memory You can store numbers that are in the Caller List in the Speed Dialer memory. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the caller you want to store in memory.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 31 Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. To erase a specific caller from the Caller List 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the caller you want to erase from the Caller List. 3 Press (CLEAR).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 32 Speed Dialer Storing Phone Numbers in the Speed Dialer Memory You can store up to 10 phone numbers in the Speed Dialer memory. The dialing buttons ((0) to (9)) function as memory stations. Do not press any memory stations before storing to prevent misoperation. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT). 2 Press (fl) OK/EDIT.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 33 To erase a stored number 1 Press (FUNCTION/EXIT). 2 Press (fl) OK/EDIT. 3 Press (AUTO). 4 Press a memory station number ((0) to (9)) for the phone number to be erased. (Ex. (1) is pressed.) 11:50AM11/24 SAVE AUTO# ? 11:50AM11/24 ENTER PHONE NO. 11:50AM11/24 PRESS 0-9 11:50AM11/24 CLEAR AUTO 1 ≥A beep sounds. ≥The display will return to step 1. 1 2 3 Lift the handset or press (SP-PHONE/HEADSET). Press (AUTO).
Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After you subscribe, the voice mail system can answer calls automatically when the line is busy or if calls are not answered. Callers can leave messages by following the pre-recorded instructions. When voice mail messages are recorded, “ ” will flash. You can access the voice mail system quickly by using the (VOICE\MAIL) button.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 35 “ Storing an Access Number in Your Voice Mail Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT). 2 Press (_) or (^) repeatedly until “SAVE MAILBOX# ?” is displayed. 3 Press (fl) OK/EDIT. 4 Press (_) or (^) to select the desired line, “LINE1” or “LINE2”. 5 Press (fl) OK/EDIT (NEXT key).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 36 “ Voice Mail Service Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has finished recording, set to “ON”. “ ” icon will flash on the display if a message was recorded in your mailbox. You will hear a series of voice mail tones then a dial tone after lifting the handset or pressing (SP-PHONE/HEADSET). (Contact your service provider about your service.
Listening to Voice Mail Message(s) After receiving a voice mail message, “ ” icon will flash on the display. To listen to your voice mail, perform the following steps. 1 2 3 4 Press (VOICE\MAIL). ≥An icon of the line which has received voice mail messages will flash. Lift the handset or press (SP-PHONE/HEADSET). ≥The unit is connected to the telephone line and automatically dials the number. Follow the pre-recorded instructions.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 38 Special Features (FUNCTION/EXIT) (TONE) (_), (^), (fl) OK/EDIT Display (REDIAL/PAUSE) (SP-PHONE/HEADSET) (FLASH/CALLWAIT) For Call Waiting Service Users During a conversation, if another call is being received on the same line, you will hear a call-waiting tone. Press (FLASH/CALLWAIT) to answer the second call. ≥The first call is put on hold and you can answer the second call. ≥To return to the first caller, press (FLASH/CALLWAIT) again.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 39 “ FLASH Button Pressing (FLASH/CALLWAIT) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “90, 100, 110, 250, 300, 400, 600, 700 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 40 “ Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing. ≥The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 41 “ Line Selection The unit will automatically select a free line which is not being used by a parallel connected telephone when you make a call. Also the unit will select the called line when you answer a call. To change the selection, program as follows. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT).
PQQX12879ZA-BM03 01.3.7 3:52 PM y [ W 42 “ Special Features Incoming Call Tone While one line is being used, you may be informed by two tones if another call has arrived on the other line. This incoming call tone can be set/deleted by programming. Your phone comes from the factory set to “2”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT).
Using an Optional Headset “ Plugging an optional headset into the unit provides a hands-free phone conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90 headset. To order, call the accessories telephone number on page 3. Connecting an Optional Headset to the Unit Connect an optional headset to the headset jack as shown below.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 44 “ Using an Optional Headset Making/Answering Calls Press (SP-PHONE/HEADSET) to make or answer a call. 1 ≥The SP-PHONE/HEADSET indicator light flashes quickly. ≥You may also press the line button. ≥If you misdial when making a call, press (SP-PHONE/HEADSET) twice and dial again. 2 To hang up, press (SP-PHONE/HEADSET). ≥The indicator lights go out. ≥While using an optional headset, you can switch to the speakerphone by pressing (fl) OK/EDIT.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 45 Wall Mounting The unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. 2 Connect the telephone line cord. Mount the unit, then slide down. 3 Adjust the LCD contrast level to make the display distinct (p. 12). Power Outlet Useful Information To temporarily set the handset down during a conversation, place it as shown here.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 46 Before Requesting Help Problem 46 Remedy The unit does not work. ≥Check the settings (p. 8–18). ≥Unplug the AC adaptor to reset. Plug in, and try again. The unit does not ring. ≥The ringer volume(s) is/are set to OFF. Set to HIGH or LOW (p. 18). The line indicators do not work properly. ≥Check the setting (p. 8–18). ≥The line mode selection is incorrect. See page 14. The line indicator(s) light never go(es) out. ≥Unplug the AC adaptor, then plug in.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 47 Problem Remedy ≥Other telephone equipment may be interfering with your phone. Disconnect it and try again. ≥Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. ≥Telephone line noise may be interfering with the Caller ID information. A caller called you, but the caller’s information was not recorded in the Caller List.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 48 Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 49 D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14.
PQQX12879ZA-BM04 01.3.7 3:52 PM y [ W 50 FCC and Other Information If requested by the telephone company, inform them as follows: FCC Registration No. . . . . . . . . . . . . . . . . . . . . .(found on the bottom of the unit) Ringer Equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.0B (Line 1) 0.2B (Line 2) The particular telephone lines to which the equipment is connected. This unit must not be connected to a coin operated line.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
PQQX12879YA-BM04 02.11.14 3:34 PM ページ 52 For product service ≥Call 1-800-211-PANA(7262) or 1-800-833-9626 for the location of an authorized servicenter. ≥Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product ≥Carefully pack your unit, preferably in the original carton. ≥Attach a letter, detailing the symptom, to the outside of the carton.
