Operation Manual

Message Cause and Solution
Invalid Primary DNS Server
address.
• The IP address contains an invalid value.
→ Enter the IP address correctly. The correct format is
XXX.XXX.XXX.XXX (dotted format decimal notation).
If
the IP address contains 1 or 2 digit numbers, enter these numbers as
they are. Do not enter like [.001].
Example: The IP address is [192.168.0.1].
– Correct entry: [192.168.0.1]
– Wrong entry: [192.168.000.001]
Multicast or broadcast addresses cannot be used.
Invalid Secondary DNS
Server address.
Please enter different
addresses for each DNS
Server.
• The addresses of the primary and secondary DNS servers are the
same.
→ Enter different IP addresses (Page 97).
Connection will be closed in
n seconds.
Press "YES" to continue.
Note
• The message first
appears when one
minute remains and
"60" is displayed for
n. Then, the
remaining time starts
to decrease.
• The time set for "Call Limit time" has one minute remaining
(Page 100).
→ If you select "Yes", you can extend the call limit time for the amount
set for "Call Limit time". If you select "No", the call is disconnected.
Unable to connect to network.
(XXXX XXXX)
Note
• An error code
(consisting of
numerals) is
displayed in
"XXXX
XXXX".
• The LAN cable is not connected properly, and therefore you cannot
make a video conference call.
→ Check
that the LAN cable is connected to the unit properly. Try making
a call again, after confirming that the IP address, SIP user name, etc.,
is displayed on the Home screen. If transmission still fails, make a note
of the error code and contact your dealer.
Note
• If transmission fails due to the LAN cable not being connected
properly, it may take up to 10 minutes before the IP address, SIP
user name, etc., is displayed and video conference calls can be
made after reconnecting the LAN cable.
Disconnected.
• When connecting to an MCU or non
-Panasonic video conference
system, the video conference call was disconnected.
→ When connecting to an MCU or non-Panasonic video conference
system, encryption may not be available or some operations may not
function as expected, depending on the device used by the other party.
In this case, contact your dealer.
• When connecting to an MCU or non-Panasonic video conference
system, the video conference call was disconnected for an unknown
reason.
→ Wait a while and then try making the video conference call again. If
video conference calls get disconnected repeatedly, contact your
dealer.
164 User Manual Document Version 2013-09
Additional Information