User Manual HD Visual Communication Unit Model No. KX-VC300/KX-VC600 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 3.10 or later In this manual, the suffix of each model number (e.g., KX-VC600XX) is omitted unless necessary. In this manual, HD Visual Communication is abbreviated as "HDVC".
Introduction Introduction Feature Highlights Video camera Video camera Display Display Microphone Microphone DCE* 1 DCE* 1 Router Router Internet *1 DCE: Data Circuit-terminating Equipment Lifelike Visual Communication You can experience lifelike visual communication*1 with smooth, high-quality video and clear stereo*2 sound. *1 *2 If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to activate this feature (Page 127).
Introduction change the video camera’s direction and zoom level by selecting a preset (Page 65, Page 67). Additionally, you can also use your remote control to control the other party’s video camera.*1 *1 To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 107).
Introduction MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (Page 53).*1 *1 4 For details about the types of MCUs you can connect to, contact your dealer.
Introduction Trademarks • • • HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other countries. Polycom® is a trademark owned by Polycom, Inc. in the US and other countries. All other trademarks identified herein are the property of their respective owners.
Introduction Precaution Notice for users in California This product contains a CR coin cell lithium battery that contains perchlorate material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate Information on disposal in other countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Table of Contents Table of Contents For Your Safety ......................................................................................10 For Your Safety ...............................................................................................................10 Before Operation ....................................................................................14 Notes about Operation ...................................................................................................
Table of Contents Adjusting the Volume and Tone ...........................................................73 Adjusting the Volume .....................................................................................................73 Muting the Microphone ...................................................................................................74 Reducing Microphone Noise (KX-VC600 only) .............................................................76 Adjusting the Tone ...........................
Table of Contents Making H.323 Settings .................................................................................................118 Making Static NAT Settings ..........................................................................................119 Making Codec Settings ................................................................................................121 Making Audio Input/Output Settings .............................................................................
For Your Safety For Your Safety For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. WARNING General The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. WARNING Denotes a potential hazard that could result in serious injury or death. CAUTION Denotes a hazard that could result in minor injury or damage to the unit or other equipment.
For Your Safety Do not attempt to repair the power cord, plug, or AC adaptor. If the power cord or plug is damaged or frayed, contact an authorised service representative for a replacement. Clean the AC plug periodically with a soft, dry cloth to remove dust and other debris. Do not use the supplied power cord with any other device. It may cause fire or electric shock. Ensure that the plug connection is free of dust.
For Your Safety Battery The battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush the eyes with plenty of clean water and consult a doctor. Sulfuric acid in the eyes may cause loss of eyesight and acid on the skin will cause burns.
For Your Safety This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations. When replace the batteries for the remote control, use R6 (AA) type dry cell. Do not install the battery backwards so that the polarity is reversed.
Before Operation Before Operation Notes about Operation Please pay attention to the following points when using this device: 1. Please contact your dealer for installing, upgrading, or repairing this device. 10. Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water resistant. 11. The power outlet should be near the product and easily accessible. 2. Do not forcefully hit or shake this device.
Before Operation Data Security We recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information. Panasonic is not responsible for any damages caused by improper use of this device. Preventing Data Loss Privacy and Right of Publicity By installing and using this device, you are responsible for maintaining the privacy and usage rights of images and other data (including sound picked up by the microphone). Use this device accordingly.
Precaution Precaution Precaution These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.
Precaution For users in Taiwan only Notice • This product contains a CR coin lithium battery. When disposing of the product, the battery must be removed. Contact your dealer for details.
Precaution Federal Communications Commission Requirements Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Precaution Manuseio de baterias usadas BRASIL Após o uso, as pilhas e/ou baterias deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada. Cobrir os terminais positivo (S) e negativo (T) com uma fita isolante adesiva, antes de depositar numa caixa destinada para o recolhimento. O contato entre partes metálicas pode causar vazamentos, gerar calor, romper a blindagem e produzir fogo. (Fig. 1) Fig.
Preparation Preparation Accessory Information The following accessories are included: Included Accessories Accessories AC adaptor (Part No.: PNLV6506) Power cord Quantity 1 Depends on country/area Remote control (Part No.: N2QAYB000674) 1 Batteries (R6 [AA] dry cell) 2 Note • • 20 The number and type of power cords may vary depending on the country/area of use. Please use whichever is appropriate for the country/area. Product documentation may vary depending on the country/area of use.
Preparation Part Names and Usage Main Unit (Front) A D B C E Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit, and approximately 3 m (9.8 ft) from 20° on each side, total 40°. Headset Input-Output Terminal Used to connect a headset to the unit (Page 33).
Preparation Main Unit (Back) KX-VC600 A H B I J C D K E L F M N G O KX-VC300 B H I J D K E L F M N G O Camera Control terminal (KX-VC600 only) Not used. RS-232C terminal Not used. MIC (Digital) jack (KX-VC600 only) (Page 29) Used to connect the Digital Boundary Microphone (optional) (Page 26). MIC (Analog) jack (Page 29) Used to connect the Analogue Boundary Microphone (optional) (Page 26).
Preparation HDMI terminal (Page 29) Used to connect to the display with an HDMI cable. Component terminal (Page 34) Used to connect to the display with a component video cable. DC IN (Page 30) Connect the AC adaptor’s DC cord.
Preparation Remote Control A B C D E F L M N O P Q R G H S I J T U K Press to enter screen standby mode (Page 28). Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only (Page 79). Press to show the sub video camera’s images on your and the other party’s display during a video conference call.
Preparation Press to return to the previous screen. Press to select a tone (equaliser) setting during a video conference call (Page 77). Press to mute the microphone during a video conference call, so that the other party cannot hear your voice (Page 74). Press to display your contact list.
Preparation Boundary Microphone (Optional Accessory) Boundary Microphone (Digital Interface Type) (Proprietary cable included. Cable length: approx. 8.5 m) A B Model No.: KX-VCA001 Boundary Microphone (Analogue Interface Type) (Proprietary cable included. Cable length: approx. 7 m) A B Model No.: KX-VCA002 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you (Page 74). LED Indicate the operational status of the Boundary Microphone.
Preparation For Canada Users This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern *1 Status Light blue on • Starting up Slow blue flashing • Idle state Blue on • In a video conference call (including when dialling, receiving a video conference call, and being disconnected) Orange on • Self diagnosis is being performed. Orange flashing • Mismatch of field frequency*1 between the unit and display.
Preparation Connecting the Unit Note • This section describes how to connect the main video camera, display, microphone, LAN cable, AC adaptor and power cord. If your display is not compatible with HDMI, use a component cable (Page 34). Since sound signals are not transmitted when using a component cable, connect an amplifier/active speaker (Page 33), or use the display’s speakers (Page 34). 3. Connect a microphone.
Preparation Note • • • • Set the hub/router to Auto Negotiation mode. If the system is set to 100M Full Duplex, it is necessary to change the system setting. For details, contact your dealer. Do not connect to a hub/router set to Half Duplex. For more details about routers and DCEs, refer to the documentation for each device. Digital Boundary Microphones (KX-VC600 only) Up to 4 Digital Boundary Microphones can be connected in cascade.
Preparation Noise level/ Micro– phone A quiet room (40 dBsplA) A regular room (45 dBsplA) A noisy room (50 dBsplA) 1 approx. 3m (approx. 9.8 ft) approx. 2.2 m (approx. 7.2 ft) approx. 1.2 m (approx. 3.9 ft) 2 approx. 2.8 m (approx. 9.2 ft) approx. 1.5 m (approx. 4.9 ft) approx. 1m (approx. 3.3 ft) 3 approx. 2.3 m (approx. 7.5 ft) approx. 1.3 m (approx. 4.3 ft) — 4 approx. 2m (approx. 6.5 ft) approx. 1.1 m (approx. 3.6 ft) — Display 4m (13.1 ft) 4m (13.1 ft) Microphone 4m (13.
Preparation Also, Digital Boundary Microphones and general-purpose microphones can be used simultaneously. (the grey circle indicates the microphone’s range): Display 2 m (6.5 ft) Microphone Note • Make sure that the microphone is placed at least 1 m (3.3 ft) away from the display and speakers. Make sure that the microphone is placed with it’s connector facing the display.
Preparation About Headset You can connect a headset to the headset jack on the front of the unit. A B Amplifier/Active Speaker Connection This section describes how to connect an amplifier/ active speaker. Headset 1. Connect the amplifier/active speaker to the Audio Note • • • • Check the headphone connector (A) and the microphone connector (B), and then connect the headset.
Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. 1. Connect the display to the Component terminal on the back of the unit using a component cable. Note • 34 To use the display’s speakers to output audio, connect the display to the Audio Out L/R jack (Page 22) on the back of the unit using a stereo pin plug cable.
Preparation Turning the Power On/Off Note • 1 Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the Power button on the front of the unit. • The Power LED turns on. Then, the Status LED starts flashing blue slowly, and the Home screen is displayed. • 1 When the power is turned off, the Power LED turns off.
Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. A B C F D E Main Video Camera Image Displays the video from the main video camera. Unit Information The information displayed differs depending on the selected connection mode (Page 115). IP mode: The connection mode, unit’s name, IP address (the SIP user name [if using a SIP server]/H.323 extension, H.
Preparation Icon Status of Settings "H.323" is set to "ON" and "Encryption (H.323)" is set to "ON". "H.323" is set to "ON" and "Encryption (H.323)" is set to "OFF". Group/Site Displays the name/group name assigned to One-Touch Connection number 1 through 5. If the name is too long to display, it will be shortened and ended with "...". Remote Control ID Displays the remote control ID of the unit when it is set (Page 105). Guide Displays operations you can perform with the remote control.
Preparation Menu Screen (Idle Screen) Displayed when [Menu] is pressed on the remote control. Displays operations you can perform and settings you can change. A B Menu List Displays the various functions you can use and settings available to change. Guide Displays operations you can perform with the remote control when performing features or changing settings.
Preparation Video Conference Call Screen A B C D F G E Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., hdvc.example.com), H.323 extension, H.323 name, MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
Preparation • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 101). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabled, the icon will not be displayed on any of the images. Regardless of icon display settings, the icon is not displayed while the combined computer/video feed screen is being displayed (Page 79).
Starting a Video Conference S t a r Making a Video Conference Call t i You can make a video conference call using one of the following methods. n g a Note • V i d e • • o C • o n f e r e n • • • • c e • • • • • • • During a video conference call, you cannot perform the following operations: – Pressing [Menu] to display the Menu screen. – Pressing [Contact] to display the contact list screen. Make sure that peripheral devices (e.g., display, main video camera) are turned on.
Starting a Video Conference Calling from the Home Screen 1 Press [Home]. • The Home screen is displayed. 2 With the dial keys, enter a One-Touch Connection number (1 to 5). • The information registered in the selected One-Touch Connection number is displayed. 3 4 1 2 3 4 Press [Start] to start the call. • You can also start the call pressing [Enter]. When you want to end the call, press [End]. The Home screen is displayed.
Starting a Video Conference Calling from the Menu Screen Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) 1 Press [Menu]. • The Menu screen is displayed. 2 Select "Contact List" using [ ][ ] and press [Enter]. • The contact list screen is displayed.
Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Note • • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 92). If "IP Address" is set to "Auto" on the network settings screen (Page 97), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
Starting a Video Conference 3 Select the entry you want to call using [ ][ ]. • You can switch the index tab back and forth using [ ][ ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below. Numeric button Index Tab 1 – 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 0-9 -&!/ # 4 5 – Press [Start] to start the call. When you want to end the call, press [End].
Starting a Video Conference Calling by Entering an Address Directly You can make a video conference call by entering the IP address (or host name), SIP URI (or SIP user name), H.323 extension, H.323 name, or MCU’s conference room number@IP address. 1 Press [Menu]. • The Menu screen is displayed. 2 Select "Manual Dial" using [ ][ ] and press [Enter]. • The input screen is displayed.
Starting a Video Conference 8 Use [ 9 Press [Start] to start the call. • You can also start the call by pressing [Enter]. 10 ][ ] to select "SIP" or "H.323". When you want to end the call, press [End]. The Home screen is displayed. • Note • • • • • • • • If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [. 001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] – Wrong entry: [192.168.000.
Starting a Video Conference Calling from the Call History You can make a video conference call from the call history. The call history is divided into outgoing and incoming calls. The last 30 video conference calls made and received are stored in the outgoing and incoming call history.
Starting a Video Conference 1 2 Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ][ ] and press [Enter]. The outgoing call history screen is displayed. • 1 4 2, 3 5 Note • • • • The result of the video conference call is displayed in the "Call result" column as follows: : The video conference call was – established. – : The video conference call was not established. To move to the incoming call history screen, press [G].
Starting a Video Conference • • 3 When a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 95). Also, you may not be able to register a SIP URI (or SIP user name), H.323 extension, or H.
Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 99). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialogue box is displayed.
Starting a Video Conference Connecting to a Non-Panasonic Video Conference System You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • • • • • • • • • • 52 Non-Panasonic video conference systems you want to connect to must meet the following criteria. Confirm the settings of the non-Panasonic video conference system. – Supports SIP or H.323 communication – Supports communication with the H.264 Baseline Profile and H.
Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet MCU Note • • • • • • • • • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. – Supports SIP or H.323 communication – Supports communication with the H.264 Baseline Profile and H.264 High Profile – Supports communication with the G.711, G.722, G.722.1, and G.722.
Starting a Video Conference Operating an MCU Remotely using Tone Signals When connecting to an MCU, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • • • • 1 Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. Features and operations that can be performed remotely will vary depending on the MCU.
Changing the Screen Layout C h a n g i Changing the Screen Layout during a 2-party Video Conference Call n g t h e S c r e e n L a You can choose from 3 different screen layouts when taking part in a 2-party video conference call. 1 Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout]. – Layout 1: The other party’s image is displayed full screen.
Changing the Screen Layout Note • You can press [B] or [R] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Other Site Layout 1 Both Sites Layout 2 This Site Layout 3 Example: When using Layout 2 • • 56 [B]: The screen layout will be switched to Layout 3. [R]: The screen layout will be switched to Layout 1.
Changing the Screen Layout Changing the Screen Layout during a 3-party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Note • 1 You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
Changing the Screen Layout Layout 1 Layout 2 A A B B C Layout 7 Layout 3 C A Layout 6 Layout 4 B A B B Layout 5 A 58 User Manual A: Site 1 B: Site 2 C: This Site Document Version 2013-09
Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout.*1 The layout displayed by each button depends on the screen layout currently in use. *1 You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 57).
Changing the Screen Layout Changing the Screen Layout during a 4-party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Note • 1 60 You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
Changing the Screen Layout Layout 1 A C B Layout 2*¹ A C B D Layout 6 Layout 3 D A Layout 5 Layout 4 C B A: Site 1 B: Site 2 C: Site 3 D: This site *1 Image edges are trimmed and the image is centred.
Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Remote sites Layout 1 All Sites Layout 2 Site 1 Layout 3 Site 2 Layout 4 Site 3 Layout 5 This Site Layout 6 Example: When using Layout 3 [B]: The screen layout will be switched to Layout 1. [R]: The screen layout will be switched to Layout 2.
Controlling a Video Camera C o n t Controlling a Video Camera r o l l If a PTZ (pan, tilt, zoom) camera or a FIX camera is connected to your unit or the other party’s unit, you can control the pan (side-to-side movement), the tilt (up-down movement), and the zoom of the video camera during a video conference call. You can perform this operation with the main video camera or a sub video camera.
Controlling a Video Camera 2 Use [ ][ ] to select the site to display and press [Enter]. • The camera control screen is displayed. 3 Press the buttons on the remote control to operate the video camera. [B]: Zoom out [R]: Zoom in [ ][ ]: Pan the video camera left/right. [ ][ ]: Tilt the video camera up/down. • • The movement continues as long as you hold down the button, and stops when you release the button.
Controlling a Video Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note • • 1 Preset registration can only be performed when using video cameras that support preset functions. For details, contact your dealer. The features that can be used may be limited depending on your video camera model. (e.g.
Controlling a Video Camera 4 Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten. 5 Press the buttons on the remote control to adjust the video camera’s preset. [B]: Zoom out [R]: Zoom in [ ][ ]: Pan the video camera left/right.
Controlling a Video Camera Recalling a Registered Preset During a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • • 1 For details about compatible video camera models, contact your dealer. You can recall a preset that was set by the other party for the other party’s video camera during a video conference call. Press [CAM Ctrl]. • The site selection dialogue box is displayed.
Controlling a Video Camera Changing Video Camera Settings Whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note • 1 You may not be able to change the settings depending on your video camera model. For details about compatible video camera models, contact your dealer. Press [CAM Ctrl]. • The site selection dialogue box is displayed.
Controlling a Video Camera 3 4 Press [Menu]. • The camera menu screen is displayed. Use [ ][ ] to select the item you want to set, and press [Enter]. The setting screen for the selected item is displayed. • Note • • Some items may not be displayed depending on your video camera model. While you are configuring settings on the camera menu screen, other parties cannot control your video camera. "Brightness" screen "Brightness Mode": Press [Enter] and use [ "Auto" or "Manual".
Controlling a Video Camera "White Balance" screen This function adjusts the colour so that white colours always appear white under various types of light sources. "White Balance": Press [Enter] and use [ ][ ] to select the desired value for the white balance ("Auto", "Indoor 1", "Indoor 2", "Outdoor (Sunny)", "Outdoor (Cloudy)", or "Calibrate"). Note • • • Unless the colour is unnatural due to the light source, for instance, select "Auto".
Controlling a Video Camera "Digital Zoom" screen This function crops the centre part of the video image and enlarges it through digital processing. "Digital Zoom": Press [Enter] and use [ "OFF". ][ ] to select "ON" or "Magnifier Settings" screen This function crops a part of the video image and displays it in the four corners of the screen. "Magnifier": Press [Enter] and use [ "OFF". ][ ] to select "ON" or Note • If you want to use the magnifier function, perform the following procedure: 1.
Controlling a Video Camera 2. Configure the advanced settings of the magnifier by pressing the [G] button on the remote control. Note • The magnifier settings can be registered as a preset (Page 65). (To change which position to magnify): If you want to change which content to magnify, adjust the magnification position by pressing [ ][ ][ ][ ] to move the frame that indicates the area to magnify.
Adjusting the Volume and Tone A d j u Adjusting the Volume s t i You can adjust the volume during a video conference call. 1 Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. 2 Adjust the volume using [Volume (+/–)]. • Pressing [+] will increase the volume of the other party’s voice. • Pressing [–] will decrease the volume of the other party’s voice. n g t h e V o l u After about 3 seconds, the volume level bar disappears.
Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note • You can set the microphone(s) to be mute at the start of a received video conference call (Page 100). Muting the Microphone (Operation with the Remote Control) 1 Press [MIC Mute].
Adjusting the Volume and Tone Muting the Microphone (Operation with the Boundary Microphone) 1 Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 36), and the LED light on the Boundary Microphone (Page 26) becomes red. Make sure the colour of the LED changes. • Pressing the MIC Mute button again will unmute the microphone. The LED light on the Boundary Microphone (Page 26) becomes green. Make sure the colour of the LED changes.
Adjusting the Volume and Tone Reducing Microphone Noise (KX-VC600 only) You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. 1 Press [Y]. • "Whisper Mode [ON]" is displayed, and noise reduction is enabled. 1 • Pressing [Y] again will display "Whisper Mode [OFF]", and noise reduction is disabled.
Adjusting the Volume and Tone Adjusting the Tone You can adjust the tone during a video conference call. 1 Press [Tone ( / )]. The tone control dialogue box appears, and the current tone setting is displayed. • 1, 2 2 Press [Tone ( / )] to select a tone setting. • "More Highs": high-pitched sounds are amplified. • "Standard": regular (default) sound. • "More Lows": low-pitched sounds are amplified. • "Voice": makes voices easier to hear when there is a high level of ambient noise.
Displaying Other Video Sources D i s p Displaying a Computer’s Screen l You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example.
Displaying Other Video Sources Resolution Refresh Rate (Hz) VGA 60/72/75/85 SVGA 60/72/75/85 XGA 60/70/75/85 HD 49.827/50/59.855/59.941 WXGA 60/75 Displaying the Computer’s Screen You can switch the display from the main video camera to the computer screen during a video conference call. Note • In this manual, "displaying a computer’s screen" indicates showing your computer’s screen to video conference call participants by connecting your computer to the unit.
Displaying Other Video Sources Example: During a 4-party video conference call Site 1 Site 2 Computer’s Screen Site 3 This Site Note (When using the KX-VC600) • In the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes. • You can press [Full Screen] to change between displaying/ hiding the guide area. (The guide area is initially hidden when displaying the computer’s screen.
Displaying Other Video Sources • In the following cases, only the computer screen’s image will be shown, even if [PC] is pressed. – You are using H.323 or connected to an MCU or non-Panasonic video conference system. – "Displays combined screen" (Page 101) is set to "OFF" on the connection settings screen. – One or more other parties in the video conference call is using a software version older than 2.30 (not including 2.30). When using the KX-VC300: • The computer’s screen is shown on the display.
Displaying Other Video Sources Note (When using the KX-VC300/KX-VC600) • When using H.323 or connecting to an MCU or non-Panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your computer’s screen. • When using H.
Displaying Other Video Sources – While displaying your computer’s screen, you can switch to displaying the other party’s image in Layout 1 by pressing [B] (Page 55). To return to displaying your computer’s screen, press [R]. 2 Press [Camera Main] to return to showing the main video camera’s image. Note • Only the party that pressed the [PC] button can perform this operation. Note • On the Home screen, you can also display the computer’s screen on your display by pressing [PC].
Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. You and the other party can control the displayed image (Page 63). Main video camera Sub video camera Router DCE*1 DCE*1 Internet *1 DCE: Data Circuit-terminating Equipment Connecting the Sub Video Camera • • • • 84 Connect a video camera to the back of the unit using an HDMI cable (Page 22).
Displaying Other Video Sources Displaying the Sub Video Camera’s Image You can switch the display from the main video camera to a sub video camera during a video conference call. 1 Press [Camera Sub]. • The sub video camera’s image is displayed. The image is also visible on the other party’s display. 1 Note • 2 When using H.323 or connecting to an MCU or non-Panasonic video conference system, the same image may not be shown on the other party’s display depending on the other party’s screen layout.
Displaying Other Video Sources • 2 When using H.323 or connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video camera’s image will be displayed as the other party’s image on your screen. – If a computer is connected, you can also switch to the computer screen’s image by pressing [PC] (Page 78).
Displaying Other Video Sources Displaying a Still Image from the Sub Video Camera You can display a still image from the sub video camera during a video conference call. Note • • Fix your sub video camera and the object so that the image is not blurred. You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. 1 Press [Camera Sub]. • The sub video camera’s image is displayed. 2 Press [R].
Displaying the Connection Status D i s p Displaying the Connection Status l You can confirm the connection status of the network and peripheral devices. a 1 y i n g t Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected. h Example: The Boundary Microphone connection is not normally operating.
Displaying the Connection Status Displaying Unit Information 1 Press [Status] twice. • The unit information screen is displayed. 2 1 Note • • • • When you are not using a SIP server, "SIP Username" and "SIP Domain Name" will be blank. The status of communication encryption is displayed under "Encryption" and the resolution for sending images is displayed under "Resolution (send)". This information is not displayed when communication is not occurring.
Displaying the Connection Status 2 Press [Back]. The display returns to the screen in use before the step 1 was performed.
About Enhanced Features A b o u Activating Enhanced Features t E n h a n Overview of Activation Keys You can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to Page 127. c e Model No. Product Name Activation Key Type Target Model Description d F KX-VCS301 Activation Key Card (4-Point Connection) 4-Point Connection KX-VC300 Enables the feature for making multiple-party video conference calls.
Contacts and Settings Contacts and Settings Adding Contacts to the Contact List You can register the information of up to 300 contacts in the contact list. Note • • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "Yes" or "No" and press [Enter]. – When "Yes" is selected, you can answer a video conference call while any unsaved data is lost.
Contacts and Settings • • • • See Page 40 for details about the characters that can be input for address entry. If the other party has the same SIP domain name as yours, you can register only their SIP user name. If the other party has a different SIP domain name from yours, their SIP domain name must be entered along with their SIP user name. If the SIP domain name is not entered, your own SIP domain name is automatically appended to the registered contact.
Contacts and Settings Note • To continue entering another contact, press [B] and repeat steps 3–5. 6. Press [Home]. • The Home screen is displayed. Editing Contact Information 1. Press [Menu]. • The Menu screen is displayed. 9. Press [Home]. • The Home screen is displayed. Deleting a Contact 1. Press [Menu]. • The Menu screen is displayed. 2. Use [ ][ ] to select "Contact List" and press [Enter]. • The contact list screen is displayed. 2. Use [ ][ ] to select "Contact List" and press [Enter].
Contacts and Settings Registering a Contact from the Call History 6. Use [ ][ ] to select "Yes" and press [Enter]. • The outgoing or incoming call history screen is displayed, depending on which of the screens you displayed in step 2. Registering a Single-party Contact You can register a contact to the contact list from the call history. Note • Also, you may not be able to register a SIP URI (or SIP user name), H.323 extension, or H.
Contacts and Settings 3. Use [ ][ ] to select the multiple-party entry you want to add as a multiple-party contact, and press [B]. • The contact list registration screen is displayed. Changing System Settings Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "Yes" or "No" and press [Enter].
Contacts and Settings 6. Use [ ][ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. 7. Press [Home]. • The Home screen is displayed. Setting the Date and Time 1. Press [Menu]. • The Menu screen is displayed. 2. Use [ ][ ] to select "Settings" and press [Enter]. • The system settings screen is displayed. 3. Use [ ][ Making Network Settings Note • You can use the administrator menu to hide the network settings screen (Page 123). 1. Press [Menu].
Contacts and Settings "Default Gateway": Enter the IP address of the default gateway. 5. Press [G]. • A dialogue box to confirm the saving of settings is displayed. Note • • "IP Address", "Subnet mask", and "Default Gateway" can be entered only if "IP Address" is set to "Manual". If the value for "IP Address", "Subnet mask", or "Default Gateway" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.
Contacts and Settings • • When "SIP" is set to "OFF" on the call type settings screen (Page 115), "Encryption (SIP)", "Quality of Service", "Audio only mode", "Still image quality", and "Displays combined screen" cannot be set. When "H.323" is set to "OFF" on the call type settings screen (Page 115), "Encryption (H.323)" and "Receive H. 239 Call" cannot be set. "Answer Mode": Use [ ][ ] to select how to answer video conference calls ("Manual" [default] or "Auto") (Page 51). "Max.
Contacts and Settings • • automatically set to "HD", even if you have specified "Full HD". When making a 4-party video conference call, the main video camera and sub video camera will be automatically set to "HD", even if you have specified "Full HD". The value that you select here does not influence the unit’s operation when you connect to an MCU or non-Panasonic video conference system.
Contacts and Settings – "ON" (default): Enables the detection of – Boundary Microphones or headset. "OFF": Disables the detection of Boundary Microphones or headset. Note • When not using Boundary Microphones or headset, set this to "OFF". "Network Connection Status": Use [ ][ ] to select whether to display the network status indication. – "ON" (default): Displays the network status indication. – "OFF": Hides the network status indication.
Contacts and Settings 7. Press [Home]. • The Home screen is displayed. Making Sound Settings 1. Press [Menu]. • The Menu screen is displayed. 2. Use [ ][ ] to select "Settings" and press [Enter]. • The system settings screen is displayed. "Medium" [default] or "High") of an incoming call ring. "Default Sound Lev.": Use [ ][ ] to select the volume level (0–20) at the start of a video conference call (default: 16).
Contacts and Settings 4. Use [ ][ ] to select "MIC Setting" and press [Enter]. • The auto settings screen is displayed. 2. Use [ Note 3. Press [ ]. • The second page is displayed. • If the manual settings screen is displayed, press [B] to return to the auto settings screen. ][ ] to select "Settings" and press [Enter]. • The system settings screen is displayed. 4. Use [ ][ ] to select "MIC Setting" and press [Enter]. • The auto settings screen is displayed.
Contacts and Settings • When using Digital Boundary Microphones and an Analogue Boundary Microphone together, the output settings differ as follows: – Digital Boundary Microphones: Manually set output – Analogue Boundary Microphone: Monaural output • For the settings shown in the following diagrams, the left/right channels are displayed as viewed from the side of the main video camera. Here are examples of the relative position of Digital Boundary Microphones.
Contacts and Settings settings will not match the location of the Digital Boundary Microphone. Making Remote Control Settings You can specify a remote control ID from 1, 2, or 3 for both the remote control and the unit. The unit responds to signals from any remote control with the same remote control ID as itself. If you do not specify an ID, the unit responds to signals from all remote controls. You can confirm the remote control ID for the unit on the Home screen (Page 36). 1. Press [Menu].
Contacts and Settings When "Remote ID enable" is set to "OFF" (Page 105): The system settings screen is displayed. Press [Home] to return to the Home screen. 4. Use [ ][ ] to select "Language Setting" and press [Enter]. • The language settings screen is displayed. 9. Use the following procedure to change the ID of the remote control. 1. Press and hold [·] and [#] at the same time. 2.
Contacts and Settings 3. Press [ ] four times to select the fifth item from the top, press [Enter]. 4. Press [ ]. • The second page is displayed. 5. For KX-VC300: Press [ ] twice to select the third item from the top, press [Enter]. For KX-VC600: Press [ ] three times to select the fourth item from the top, press [Enter]. • The language settings screen is displayed. 6. Repeat the procedure from step 5. 4. Use [ ][ ] to select "Camera Settings" and press [Enter].
Contacts and Settings 7. Use [ ][ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. 8. Press [Home]. • The Home screen is displayed. Performing System Maintenance Display Unit Information You can view the setting information for the unit. 1. Press [Menu]. • The Menu screen is displayed. 2. Use [ ][ ] to select "Settings" and press [Enter]. • The system settings screen is displayed. 3. Press [ ] three times. • The fourth page is displayed. 4.
Contacts and Settings 3. Press [ ] three times. • The fourth page is displayed. 4. Use [ ][ ] to select "Network Test" and press [Enter]. • The network test screen is displayed. 4. Use [ ][ ] to select "Enhancement" and press [Enter]. • The enhanced feature confirmation screen is displayed. 5. Enter an IP address. Note • Note • For details about "Activated Features", refer to Page 128. 5. Press [Home]. • The Home screen is displayed. 6. Press [R]. • The network test starts.
Contacts and Settings 2. Use [ ][ ] to select "Settings" and press [Enter]. • The system settings screen is displayed. 6. Press [R]. • The self diagnosis ends. Note • 3. Press [ ] three times. • The fourth page is displayed. 4. Use [ ][ ] to select "Self Diag." and press [Enter]. • The self diagnosis screen is displayed with the dialogue box. If you do not press [R], the self diagnosis will automatically end after about 10 minutes. 7. Press [Home]. • The Home screen is displayed.
Contacts and Settings Displaying the Licence Information You can display information about the licence and Open Source Software. 1. Press [Menu]. • The Menu screen is displayed. 4. Use [ ][ ] to select "EULA" and press [Enter]. • The End-User Licence Agreement display screen is displayed. 2. Use [ ][ ] to select "Settings" and press [Enter]. • The system settings screen is displayed. 3. Press [ ] four times. • The fifth page is displayed. 4. Use [ ][ ] to select "License Info." and press [Enter].
Contacts and Settings Making Administrator Menu Settings ][ ] to select "Password", then enter the administrator password (4–10 digits). Note • Note • 5. Use [ If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "Yes" or "No" and press [Enter]. • When "Yes" is selected, you can answer a video conference call while any unsaved data is lost.
Contacts and Settings 3. Use [ ][ ] to select the following items and enter a password (4–10 digits): "Current password": Enter the current password (default: 00000000). "New password": Enter the new password. "Retype new password": Enter the new password again. 2. Use [ ][ ] to select "Encryption" and press [Enter]. • The encryption settings screen is displayed. Note • • Please change the default login password the first time the unit is installed. Be sure to keep the password safe. 4. Press [G].
Contacts and Settings "Encryption Key (SIP)": Enter an encryption key (4 to 256 characters [alphanumeric, space, symbols]) (Page 137). 2. Use [ ][ ] to select "Update Settings" and press [Enter]. • The update settings screen is displayed. Note • • • • &, <, >, comma (,), double quotation mark (") cannot be entered.
Contacts and Settings Making Connection Mode Setting 5. Use [ ][ ] to select "Yes" and press [Enter]. • The system will automatically restart to reflect 1. Log in to the administrator menu (Page 112). • The administrator menu screen is displayed. Note changes to system settings. • 2. Use [ ][ ] to select "Connection mode" and press [Enter]. • The connection mode setting screen is displayed. When changing the connection mode, the time required for a restart may depend on network conditions.
Contacts and Settings "H.323": Use [ "OFF". ][ ] to select "ON" (default) or Note • When "OFF" is selected, you cannot use a gatekeeper and H.460 even if "ON" is selected for "Gatekeeper" and "H. 460" (Page 118). "Default Call Type": Use [ "SIP" (default) or "H.323". ][ ] to select Note • calls using either IP addresses or SIP. Contact your network administrator. 1. Log in to the administrator menu (Page 112). • The administrator menu screen is displayed. 2. Press [ ].
Contacts and Settings "SIP Username": Enter the SIP user name. Alphanumeric characters and the symbols . = * + _ - $ ! ? / ' ( ) can be entered (up to 60 characters). "SIP Domain Name": Enter the SIP domain name. Alphanumeric characters and the symbols . and can be entered (up to 128 characters). Note • Enter a standards-compliant value. For details, contact your network administrator. "Digest Authentication": Use [ ][ ] to select whether to enable digest authentication.
Contacts and Settings Making H.323 Settings Note • • • These settings can only be made in IP mode (Page 115) and when "H.323" is set to "ON" on the call type settings screen. When connecting to an MCU by entering the MCU’s conference room number@IP address, "SIP Server" (Page 116) and "Gatekeeper" must be set to "OFF". If video conference calls cannot be made because there is a problem with the gatekeeper and H.460 server, the H.323 settings are incorrect (on the gatekeeper and the H.
Contacts and Settings • When the authentication password is displayed as asterisks (*), pressing [Y] deletes the entire authentication password. 3. Use [ ][ ] to select "Static NAT Settings" and press [Enter]. • The Static NAT settings screen is displayed. "H.460": Use [ ][ ] to select "ON" or "OFF" (default). • This setting is available only when "OFF" is selected for "Static NAT" (Page 119) and "ON" is selected for "Gatekeeper". 5. Press [G].
Contacts and Settings "SIP (2-Point)": Enter the port number for 2-party video conference calls (5000–5099) for communication using a SIP server (default: 5060). Note • If the port number is changed, the IP address and the changed port number (IP address: port number) will be displayed for the unit information on the Home screen (Page 36). "SIP (Multi-Point)": Enter the port number for multiple-party video conference calls (55000– 55099) for communication using a SIP server (default: 55060).
Contacts and Settings Making Codec Settings These settings determine which codecs are enabled and disabled. When using H.323, "H.323 / Video System (H.264)" and "H.323 / Audio System" can be enabled or disabled for each codec. When using SIP, select a pattern in which "SIP / Video - Audio System" is enabled. Note • Changing codec settings may affect the ability to make and receive calls. For details, contact your dealer. 1. Log in to the administrator menu (Page 112).
Contacts and Settings Codec Video Audio *1 Extension Basic Baseline Profile (single NAL Unit) Enabled Enabled Baseline Profile (Non-Interleaved) Enabled Disabled High Profile (Non-Interleaved) Enabled Disabled High Profile (for HDVC) Enabled Enabled G.711 (A-Law) Enabled Disabled G.711 ( -Law) Enabled Disabled G.722 Enabled Enabled*1 G.722.1 Enabled Enabled G.722.1 Annex C (24 kbps) Enabled Disabled G.722.
Contacts and Settings Making Audio Input/Output Settings Note • • • • These settings are for adjusting the audio handling. "Echo Canceller"and "Auto Gain Control" should normally be set to "ON". Changing either of these settings to "OFF" may result in degradation of the sound quality during a video conference call. "Output local site sound" should normally be set to "OFF". When a mic is connected, feedback may occur if your voice is output through the TV speakers.
Contacts and Settings 3. Use [ ][ ] to select "GUI Settings" and press [Enter]. • The GUI settings screen is displayed. – "Partially Hide": Everything is hidden except for the control name and the remote control’s colour button. – "Fully Hide": All of the guide area is hidden. "Edit Contact list": Use [ ][ ] to select "ON" (default) or "OFF". • If you select "OFF", items in the contacts list cannot be added, edited, or deleted. "Edit Local site": Use [ ][ ] to select "ON" (default) or "OFF".
Contacts and Settings 3. Use [ ][ ] to select "HDMI Settings" and press [Enter]. • The HDMI settings screen is displayed. Exporting Data The call log, operation log, and contacts list can be saved on a USB memory device. The saved operation log can be used to specify the cause when problems occur. For details, contact your dealer. Note • • 4. Use [ ][ ] to select the following items for input: "One Touch Play": Use [ ][ ] to select "ON" or "OFF" (default). Note • Normally, select "OFF".
Contacts and Settings 4. Use [ ][ ] to select "Export data" and press [Enter]. • The data export screen is displayed. Importing Data The contacts list and other data exported from the unit can be re-imported from a USB memory device. Note • • 5. Press [Enter]. • The data export begins. Note • • • • While the data is being exported, do not remove the USB memory device. This could damage the unit or corrupt the data. The data saved to the USB memory device will be named "hdvclogall_XXXX.tar".
Contacts and Settings 5. Use [ 3. Use [ ][ ] to select "Import data" and press [Enter]. • The data import screen is displayed. 6. Use [ ][ ] to select the following items for input: "USB Directory": Specify the directory that contains the data, from "root", or "/01"–"/16". "Data": Specify the data that will be imported, from "All Data", "Contact List", "Local site Data", or "Configuration Data". ][ ] to select "Enhancement" and press [Enter]. • The software enhancement screen is displayed.
Contacts and Settings 3. Use [ ][ ] to select "Enhancement" and press [Enter]. • The software enhancement screen is displayed. 6. Press [G]. • A dialogue box to confirm the saving of settings and system restart after saving is displayed. 7. Use [ ][ ] to select "Yes" and press [Enter]. • The system will automatically restart to reflect changes to system settings.
Contacts and Settings 3. Use [ ][ ] to select "Software update" and press [Enter]. • The software update screen is displayed. Note • Please carefully read and confirm the cautions in the dialogue box before proceeding to the next step. 8. Use [ ][ ] to select "Yes" and press [Enter]. • The update is automatically downloaded and • installed. To complete the update, the system will automatically restart twice. Before each restart, a message will be displayed as detailed below.
Contacts and Settings a. Check the settings for "DNS Server" or "Primary DNS Server" in network settings (Page 97) (or local site settings when a local site is selected [Page 131]). Then, try updating the software again. 3. Use [ ][ ] to select "Camera Initialize" and press [Enter]. • The video camera initialisation screen is displayed. When "DNS Server" is set to "Auto", the DHCP server may be the cause of the problem. In this case, contact your network administrator. b.
Contacts and Settings 3. Use [ ][ ] to select "System Initialize" and press [Enter]. • A dialogue box confirming whether you want to start the system initialisation is displayed. Making Local Site Settings You can register up to 10 local sites. The same unit can be used in multiple meeting rooms without the need to change the network or connection mode settings. Note • • You can use the administrator menu to hide the select local site screen (Page 123).
Contacts and Settings Note • • If the required settings are not specified on all of the screens, pressing [G] on any of the screens will not save the settings. Save the settings only after you have specified all the required settings.
Contacts and Settings – "Auto": Obtain the IP address information Note • If one of the other parties is using a software version older than 2.30 (not including 2.30), "Motion" will be selected. "Max Resolution": Press [Enter] and use [ ] [ ] to select the maximum display resolution of the main video camera and sub video camera used during a video conference call.
Contacts and Settings Note • • Note "Primary DNS Server" and "Secondary DNS Server" can be entered only if "DNS Server" is set to "Manual". If the value for "Primary DNS Server" or "Secondary DNS Server" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] – Wrong entry: [192.168.000.001] "SIP Server": Use [ ][ ] to select "ON" or "OFF" (default). – "ON": You can communicate using a SIP server.
Contacts and Settings Note 6. Use [ ][ ] to select "Yes" and press [Enter]. • The select local site screen is displayed. • 7. Press [Home]. • The Home screen is displayed. Selecting a Local Site 1. Press [Menu]. • The Menu screen is displayed. Note • • 2. Use [ ][ ] to select "Select local site" and press [Enter]. • The select local site screen is displayed. • • 3. Use [ ][ When changing the connection mode, the time required for a restart may depend on network conditions.
Contacts and Settings 3. Use [ ][ ] to select the local site you want to edit. 4. Press [B]. • The local site edit screen is displayed. 2. Use [ ][ ] to select "Select local site" and press [Enter]. • The select local site screen is displayed. 3. Use [ 5. Use [ ][ ] to select the item you want to edit, and then make any changes. 6. Press [G]. • A dialogue box to confirm the saving of settings is displayed. 7. Use [ ][ ] to select "Yes" and press [Enter].
Input I n p u Inputting Letters and Numbers t You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
Input Table 1 English (US)/English (UK) Latin Mode Button Uppercase -preferred Mode Lowercase -preferred Mode 1 1 Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 1 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 Number Mode ABCabc2 abcABC2 2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 DEFdef 3 defDEF3 3 DEÈÉÊËF deèéêëfD deèéêëf3 EÈÉÊËF3 GHIghi4 ghiGHI
Input Table 2 German Latin Mode Button Uppercase -preferred Mode Lowercase -preferred Mode 1 1 Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 1 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 Number Mode AÄBCaäb c2 aäbcAÄB C2 2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 DEFdef 3 defDEF3 3 DEÈÉÊËF deèéêëfD deèéêëf3 EÈÉÊËF3 GHIghi4 ghiGHI4 4 JKLjkl5
Input Table 3 French (FR)/French (CFR) Latin Mode Button 140 Uppercase -preferred Mode Number Mode Lowercase -preferred Mode 1 1 AÀÂÆBC Çaàâæbc ç2 aàâæbcçA ÀÂÆBCÇ2 2 1 Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 DEÈÉÊËF deèéêëfD deèéêëf 3 EÈÉÊËF3 3 GHIÎÏghiîï
Input Table 4 Italian Latin Mode Button Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 1 2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 Number Mode Uppercase -preferred Mode Lowercase -preferred Mode 1 1 AÀBCaàb c2 aàbcAÀB C2 DEÈÉFde èéf 3 deèéfDEÈ 3 ÉF3 GHIÌghiì4 ghiìGHIÌ4 4 JKLjkl5 jklJKL5 5 MNOÒÓm
Input Table 5 Spanish Latin Mode Button 142 Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 1 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 Number Mode Uppercase -preferred Mode Lowercase -preferred Mode 1 1 AÁBCaáb c2 aábcAÁB C2 2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 DEÉFdeé f3 deéfDEÉ F3 3 DEÈÉÊËF deèéêëfD deèéêëf3 EÈÉÊËF3 GHIÍghií4 ghiíGH
Input Table 6 Dutch Latin Mode Button Uppercase -preferred Mode Lowercase -preferred Mode 1 1 Number Mode 1 Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 AÁÄBCaá äbc2 aáäbcAÁÄ 2 BC2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 DEÈÉËFd eèéëf 3 deèéëfDE ÈÉËF3 3 DEÈÉÊËF deèéêëfD deèéêëf3 EÈÉÊËF3 GHIÍÏghiíï 4
Input Table 7 Portuguese Latin Mode Button Uppercase -preferred Mode Lowercase -preferred Mode 1 1 Number Mode 1 AÁÂÃÀBC aáâãàbcç Çaáâãàbc AÁÂÃÀBC 2 Ç2 ç2 144 Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 GHIÍghií4 ghiíGHIÍ4 DEÉÊFde éêf3 deéêfDEÉ ÊF3 3 GHIÍghií4 ghiíGHIÍ4 4 JKLj
Input Table 8 Japanese Latin Mode (Normal) Button Katakana Mode (Full-Width) Full-width space Voicing mark Half-voicing mark Document Version 2013-09 Uppercase -preferred Mode Number Mode (Normal) Lowercase -preferred Mode 1 1 1 AB C a b c 2 a b cAB C 2 2 DEFdef 3 defDEF3 3 GHIghi4 ghiGHI4 4 J K Lj k l 5 j k l J K L5 5 MNOmno6 mnoMNO6 6 PQRSpqrs7 pqrsPQRS7 7 TUVtuv8 tuvTUV8 8 WXYZwxyz9 wxyzWXYZ9 9 0Normal space 0Normal space 0 .@:;"= +<> .@:;"= +<> .
Input Table 9 Russian Cyrillic Mode Uppercase -preferred Mode Button Latin Mode Number Mode Lowercase -preferred Mode Uppercase -preferred Mode Lowercase -preferred Mode 1 1 1 1 1 АБВ Га б в г 2 аб в г А Б ВГ 2 2 AÁÂÃÀBCÇ aáâãàbcç2 aáâãàbcç AÁÂÃÀBCÇ2 3 DEÉÊFdeéê deéêfDEÉÊ f3 F3 4 GHIÍghií4 ghiíGHIÍ4 5 JKLjkl5 jklJKL5 6 MNOÓÔÕm noóôõ6 mnoóôõM NOÓÔÕ6 ФХЦ Ч фх цч 7 ф хц ч ФХ Ц Ч7 7 PQRSpqrs7 pqrsPQRS7 ШЩ ЪЫш щъ ы8 8 TUÚÜVtuúü v8 tuúüvTUÚÜ V8 ЬЭЮ Яьэ юя 9 ь э ю я ЬЭ Ю Я9 9
Input Continued from previous page Button Extended Character 1 (Western Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode Extended Character 2 (Eastern Europe) Mode Uppercase Lowercase -preferred -preferred Mode Mode 1 1 1 1 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 JKLjkl5 jklJKL5 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöøœ6 mnñoòóôõ öøœMNÑ OÒÓÔÕÖ ØŒ6 0 Space 0 Space 0 Space 0 Space .@:;"= + <> #_-&$\% ~^!?/`(), []{|}' .
Input Table 10 Chinese Latin Mode Button Number Mode Uppercase-preferred Mode 1 1 1 AB C a b c 2 a b cAB C 2 2 DEFdef 3 defDEF3 3 GHIghi4 ghiGHI4 4 JKLjkl5 jklJKL5 5 MNOmno6 mnoMNO6 6 PQ RSpqrs7 pqrsPQ RS7 7 TUVtuv8 tuvT UV8 8 WXYZ wxyz9 wxyzWXYZ 9 9 0 148 Lowercase-preferred Mode (Normal space) 0 (Normal space) 0 .@:;”= +< > .@:;”= +< > .
Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B] (When Japanese is selected for the display language): Katakana Mode ® Latin mode ® number mode [B] (When a language other than Japanese or Russian is selected for the display language): Latin mode ® number mode ® extended character 1 mode ® extended character 2 mode [B] (When Russian is selected for the display language): Cyrillic mode ® number mode ® Latin mode ® extended character
Miscellaneous M i s c Changing the Remote Control Batteries e For users in Taiwan only l l a n e o u s 1. Open the cover. 2. Take out the R6 (AA) batteries. 3. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover.
Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • • • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth. Then, wipe down the unit with a dry, soft cloth. Do not use the following when cleaning the unit. They may cause unit discolouration or damage.
Additional Information A d d i Troubleshooting t If a problem is occurring with the operation of the device, check here for possible solutions. Before proceeding check all connections to make sure they are secure, and that power is flowing from the outlet that the unit is plugged into. i o n a l I Basic Operation n Problem f Cause and Solution o r The power does not turn on. • The power cord is not plugged into the outlet. → Plug the power cord into the outlet. There is no display.
Additional Information Problem Cause and Solution Operation is unresponsive or incorrect. • → • → • → The remote control is unresponsive. • → • → Cables or cords may not be connected properly. Check that all cables to the unit are connected properly (Page 22). An error has occurred. Turn off the unit and restart it. There may be a problem with your communication lines. Contact your dealer. The batteries are depleted. Replace with new batteries.
Additional Information Problem Cause and Solution You cannot control your own video camera (main or sub video camera) with the remote control. • Your video camera is not a video camera supported by this unit. → Use a video camera that is supported by this unit. For details, contact You cannot control the other party’s video camera (main or sub video camera) with the remote control. • your dealer. You are trying to use a function that is not supported by your video camera.
Additional Information Problem Cannot connect with another party. Cause and Solution • The LAN cable is not connected properly. → Check that it is connected to the unit properly (Page 22). Perform a • → → • → • → network test by entering the IP address of the other party, and then confirm the connection to the other party (Page 109). The maximum bandwidth setting is incorrect. 3-party video conference calls are not possible if 512 kbps is selected.
Additional Information Problem Cause and Solution • → • → • → • → • → • → • → The image is distorted. • → • → • → → → • → 156 User Manual When making a video conference call by entering an MCU’s conference room number@IP address, "SIP Server" or "Gatekeeper" is set to "ON". Change the "SIP Server" and "Gatekeeper" settings to "OFF" (Page 116, Page 118). The Internet connection is not established. Some hubs, routers, etc. can take 10 seconds or more to establish an Internet connection.
Additional Information Problem Cause and Solution The maximum bandwidth changes during a video conference call. • The computer or sub video camera’s video is not displayed. • Cables or cords may not be connected properly. → Make sure all connections to the unit are correct (Page 78, Page 84). It takes a long time to display a clear image when displaying a still image from the sub video camera.
Additional Information Problem Cause and Solution The sound cuts out. • → • → • → The sound volume is low or cannot be heard at all. • The unit’s volume settings are too low. → Increase the volume level (Page 73). You are too far from a microphone. Speak close to a microphone. The microphone or unit is being moved during a video conference call. Do not move the unit or the microphone during a video conference call. The microphone is being obstructed.
Additional Information Problem Cause and Solution The orientation of the image and sound do not match (the voice of a person on a side of the screen comes from the opposite side’s speaker, etc.). • The speakers are not properly positioned. → Position speakers on either side of the display and check that the left/ right wiring is correct.
Additional Information Message Cause and Solution Check the Main Camera connection. • → • → Unable to register, the contact list is full. • The contact list has reached its maximum capacity. → Delete unneeded contacts (Page 94). Invalid IP Address. • The format of the IP address that you entered is invalid. → Enter the IP address correctly, in the format XXX.XXX.XXX.XXX A cable or cord is not properly connected. Check that all cables to the unit are connected properly (Page 22).
Additional Information Message Cause and Solution Sub-Camera source is not compatible. • → • → Check display resolution. • The computer’s display resolution or refresh rate is incompatible with the unit. → Set your computer’s resolution and refresh rate to a setting compatible with the unit (Page 78). • If any of the other parties is using a software version older than 3.00 (not including 3.00), you cannot use HD or WXGA for PC input resolutions.
Additional Information Message Check sub camera setting. Set sub camera operating frequency to nHz. If [#] is pressed, the system enters safe mode after restart. Cause and Solution • A video camera with a different field frequency to the unit has been detected. → Use a video camera with the same field frequency as the unit. Note • If you enter Safe Mode during a video conference call, the call will be disconnected.
Additional Information Message Cause and Solution Received remote control ID (n1). The unit current setting is (n2). Press [Home] button using the correct remote control, or setup remote control as follows. 1. Press [.] and [#] at the same time. 2. Within 2 seconds, press [n2]. 3. Press [Home] to finish, this message will disappear. • The remote control IDs of the unit and remote control do not match.
Additional Information Message Invalid Primary DNS Server address. Cause and Solution • The IP address contains an invalid value. → Enter the IP address correctly. The correct format is XXX.XXX.XXX.XXX (dotted format decimal notation). If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] – Wrong entry: [192.168.000.001] Multicast or broadcast addresses cannot be used.
Additional Information Message Cause and Solution Call failed due to insufficient bandwidth setting on called site. • Feature is not available with current connection. • Invalid Operation. • Your video camera is not a video camera supported by this unit. → Use a video camera that is supported by this unit. For details, contact The other party’s maximum bandwidth is set to a value that cannot support 3-party/4-party video conference calls.
Additional Information Message Cause and Solution Invalid Gatekeeper Address. • The format of the gatekeeper’s IP address that you entered is invalid. → Enter the gatekeeper IP address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.001]. Example: The IP address is [192.168.0.1]. – Correct entry: [192.168.0.1] – Wrong entry: [192.168.000.
Additional Information Miscellaneous Problem Cause and Solution "Safe Mode" is displayed on the screen. A standard definition (640 ´ 480p, 720 ´ 480p) video camera signal has been detected. → Disconnect the video camera from the unit, and reset the unit by turning off its power, then turning it back on. Check to make sure the video camera’s resolution is set to HD (1920 ´ 1080i), and then connect the video camera to the unit again.
Specifications S p e c System Specifications i f Video Compression Method H.264 i Compatible Resolutions c a t i o n s Audio • • • • • • • • • Camera Input Resolution 1920 ´ 1080i PC Input Resolutions VGA, SVGA, XGA, HD, WXGA Compression Method MPEG-4 AAC LD, G.711, G.722, G.722.1/G.722.1 Annex C Frequency Range • • • • MPEG-4 AAC LD: Approx. 200 Hz–Approx. 14 kHz (KX-VC300), Approx. 200 Hz–Approx. 20 kHz (KX-VC600) G.711: Approx. 200 Hz–Approx. 3.4 kHz G.722, G.722.1: Approx.
Specifications Video Output HDMI ´ 1, RCA (Component) ´ 1 Audio Input KX-VC300: Analogue Boundary Microphone port ´ 1, RCA (Stereo) ´ 1, Stereo mini-plug (Headset) ´ 1 KX-VC600: Analogue Boundary Microphone port ´ 1, Digital Boundary Microphone port ´ 1, RCA (Stereo) ´ 1, Stereo mini-plug (Headset) ´ 1 Audio Output RCA (Stereo) ´ 1 (Audio output to display is via HDMI), Stereo mini-plug (Headset) ´ 1 Network RJ45 port ´ 1 Other • • • Camera Control RS-232C Serial Port ´ 1 (KX-VC600 only) (Not use
Index Index F A G For Your Safety Activating Enhanced Features 91, 127 Enabling Multiple-Party Video Conference Calls (KX-VC300 only) 91 Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) 91 Activation Key 91 Activation Key Card for 1080 Full HD (KX-VCS401) 91 Activation Key Card for 4-Point Connection (KX-VCS301) 91 Administrator Password, setting 112 Amplifier/Speaker 33 Answering a Video Conference Call 51 Answering, Automatic 51 Answering, Manual 51 B Batteries, changing (remote
Index Screen Layout, changing (3-party call) Screen Layout, changing (4-party call) Screen Standby Mode 28 Screen Standby, setting 101 Security 15 Self Diagnosis, performing 109 Software Update, setting 114 Sound, setting 102 Specifications, system 168 Sub Video Camera, viewing 84 System Initialisation, performing 130 57 60 T Tone, Adjusting 77 Troubleshooting 152 U Unit Information, viewing Unit Name, setting 96 89, 108 V Volume, adjusting 73 Document Version 2013-09 User Manual 171
When you ship the product Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. Product service For product service, ship the product to the address listed in the Limited Warranty. Consult your authorized Panasonic dealer for detailed instructions. Panasonic System Networks Co.
