FPG379-PFQX2138ZA-en.PDF Page 1 Wednesday, January 12, 2005 4:49 PM 2.4 GHz Cordless Phone System with FAX and Copier Operating Instructions KX-FPG378 Model No. KX-FPG379 Model No. FOR FAX ADVANTAGE ASSISTANCE: — PHONE CALL 1-800-HELP-FAX (1-800-435-7329) — E-MAIL TO consumer_fax@us.panasonic.com for customers in the U.S.A. or Puerto Rico — REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Please read these Operating Instructions before using the unit and save for future reference.
FPG379-PFQX2138ZA-en.book Page i Wednesday, January 12, 2005 4:49 PM Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons.
FPG379-PFQX2138ZA-en.book Page ii Wednesday, January 12, 2005 4:49 PM Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 9.
FPG379-PFQX2138ZA-en.book Page 2 Wednesday, January 12, 2005 4:49 PM Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.
FPG379-PFQX2138ZA-en.book Page 3 Wednesday, January 12, 2005 4:49 PM Important Information Important Safety 1For Fax Instructions Advantage Informationassistance, call 1-800-435-7329. Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning.
FPG379-PFQX2138ZA-en.book Page 4 Wednesday, January 12, 2005 4:49 PM Important Information L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies).
FPG379-PFQX2138ZA-en.book Page 5 Wednesday, January 12, 2005 4:49 PM Important Information For Best Performance For best performance Battery charge L Place the handset on the cradle of the base unit for about 6 hours before initial use. L For details, see page 20. Operating distance and noise L The base unit and handset use radio waves to communicate with each other.
FPG379-PFQX2138ZA-en.book Page 6 Wednesday, January 12, 2005 4:49 PM Table of Contents 1. Introduction and Installation 1. Table of Contents Accessories 1.1 Included accessories..........................8 1.2 Accessory information ........................9 Finding the Controls 1.3 Description of base unit buttons ......... 9 1.4 Description of handset buttons......... 10 1.5 Overview .......................................... 12 Installation (Base Unit) 1.6 Ink film ......................................
FPG379-PFQX2138ZA-en.book Page 7 Wednesday, January 12, 2005 4:49 PM Table of Contents Remote Operation 7.5 Operating from a remote location..... 63 Option 7.6 Transferring recorded messages to another telephone ............................ 65 8. Programmable Features Features (Base Unit) 8.1 Base unit programming ....................67 8.2 Direct command chart for base unit . 67 8.3 Basic features...................................69 8.4 Advanced features............................
FPG379-PFQX2138ZA-en.book Page 8 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 1 Introduction and Installation 1.1 Included accessories Item Part number*1 Quantity 1 Telephone line cord PQJA10075Z 1 ---------- 2 Cordless handset 1 ---------- 3 Battery cover PQKK10141Z1 1 ---------- 4 Battery HHR-P104 1 5 Belt clip PQKE10375Z3 1 ---------- 6 Paper tray PFKS1088Y1 1 ---------- 7 Ink film (10 meters long) 8 No.
FPG379-PFQX2138ZA-en.book Page 9 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation Finding the Controls 1.2 Accessory information Accessories for this unit can be ordered online, by fax, or by telephone. Please note that only orders for replacement film and battery can be accepted by fax and telephone. – Replacement film*1 (KX-FA92): 35 m (114') × 2 rolls (Each roll will print about 113 lettersized pages.
FPG379-PFQX2138ZA-en.book Page 10 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation Q {SP-PHONE} L For speakerphone operation (page 33, 34). R {MUTE} L To mute your voice to the other party during a conversation. Press this button again to resume the conversation. S {FLASH/CALL WAIT} L To access special telephone services such as call waiting (page 40) or for transferring extension calls. L The flash time can be changed (feature #72 on page 73, or page 76). 1.
FPG379-PFQX2138ZA-en.book Page 11 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation L The flash time can be changed (feature #72 on page 73, or page 76). J {REDIAL} L To redial one of the last 5 numbers dialed from the handset (page 32). Handset displayed items Displayed item Meaning J Voice enhancer is ON. 5 Battery strength For Fax Advantage assistance, call 1-800-435-7329.
FPG379-PFQX2138ZA-en.book Page 12 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 1.5.2 Handset 1.5 Overview 1 2 1.5.
FPG379-PFQX2138ZA-en.book Page 13 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation Installation (Base Unit) 3 Open the back cover. 4 Insert the front ink film roll by inserting its blue gear into the left slot of the unit (1). Insert the rear ink film roll by inserting its white gear into the left slot of the unit (2). L The ink film is safe to touch and will not rub off on your hands like carbon paper. L Make sure the blue gear (1) and white gear (2) are installed as shown. 1.
FPG379-PFQX2138ZA-en.book Page 14 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 5 Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). Incorrect The ink film is not wrapped around the blue core. Slack/Crease 1 Reverse 6 Close the back cover securely by pushing down on the notched area at both ends (1). 1 2 7 Close the front cover securely. L Make sure that the ink film is wrapped around the blue core (3) at least once.
FPG379-PFQX2138ZA-en.book Page 15 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 1.6.2 Replacing the ink film To ensure that the unit operates properly, we recommend the use of Panasonic replacement film. See page 9 for accessory information. L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. 1 Open the covers (see steps 1 to 3 on page 13).
FPG379-PFQX2138ZA-en.book Page 16 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 3 Insert the paper, print-side down (1). 1.8 Recording paper The unit can hold: – Up to 30 sheets of 60 g/m2 to 80 g/m2 (16 lb. to 21 lb.) paper. – Up to 20 sheets of 90 g/m2 (24 lb.) paper. – No more than 20 sheets of legal paper. 1 Please refer to page 97 for information on recording paper. For superior results, we recommend Hammermill® Jet Print paper. 1 Pull the tension plate forward (1).
FPG379-PFQX2138ZA-en.book Page 17 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 1.9 Battery installation 1.10 Battery replacement 1 If battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. After recharging if “Recharge battery” is displayed and/or 68879 continues to flash, or “Charge for 6h” and 68889 are displayed, the battery needs to be replaced. Please use only Panasonic battery. See page 9 for accessory information.
FPG379-PFQX2138ZA-en.book Page 18 Wednesday, January 12, 2005 4:49 PM 1. Introduction and Installation 1.11 Belt clip 1.12 Headset (optional) You can hang the handset on your belt or pocket using the included belt clip. Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 9 for accessory information.
FPG379-PFQX2138ZA-en.book Page 19 Wednesday, January 12, 2005 4:49 PM 2. Preparation is provided from your service company. Please attach the filter (1) to the telephone line cord of the fax machine. 2 Preparation 2For Connections Fax Advantage and Setup assistance, call 1-800-435-7329. 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. 2.1.1 Base unit 1 Telephone line cord L Connect to a single telephone line jack (RJ11).
FPG379-PFQX2138ZA-en.book Page 20 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2.2 Battery charge Place the handset on the cradle of the base unit for about 6 hours before initial use. L The unit will beep once, the [CHARGE] indicator (1) will light, and “Charging” will be displayed. L When the battery is fully charged, “Charge completed” will be displayed.
FPG379-PFQX2138ZA-en.book Page 21 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2.3 Selecting the way to use your fax machine Depending on your situation, you can select the way you prefer to use your fax machine in Quick Setup feature #00. You can print out the Quick Setup Guide as a reference.
FPG379-PFQX2138ZA-en.book Page 22 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax) 2.4.1 Your situation You wish to answer phone calls using the telephone answering machine and receive faxes automatically. 2.4.2 How to setup AUTO ANSWER the automatic answer feature on this unit to OFF. L Do not subscribe to voice mail service as it may disturb fax reception.
FPG379-PFQX2138ZA-en.book Page 23 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) 2.5.1 Your situation You wish to use this unit to receive faxes using one phone number and to handle phone calls using another phone number. You must get an additional phone number by subscribing to your telephone company’s Distinctive Ring service. L Distinctive Ring service may be called Identa Ring service.
FPG379-PFQX2138ZA-en.book Page 24 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2.6 Case 3: TEL ONLY 2.6.1 Your situation You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception. L The {AUTO ANSWER} indicator turns OFF. 7 Press {MENU}. 2.6.3 How to receive phone calls and faxes You have to answer all calls manually.
FPG379-PFQX2138ZA-en.book Page 25 Wednesday, January 12, 2005 4:49 PM 2. Preparation Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #41 on page 72) beforehand. The default setting is ON. For Fax Advantage assistance, call 1-800-435-7329.
FPG379-PFQX2138ZA-en.book Page 26 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2.7 Case 4: FAX ONLY 2.7.1 Your situation You wish to use the fax machine only for fax reception/transmission. 2.7.2 How to setup AUTO ANSWER {STOP} {SET} {MENU} 1 2 Press {MENU}. Press {#}, then {0}{0}. QUICK SETUP PRESS SET 3 Press {SET} PRINT SETUP? YES:SET/NO:STOP 4 Press {SET} again to print the Quick Setup Guide. L If you do not wish to print it, press {STOP}. 5 Press {4}.
FPG379-PFQX2138ZA-en.book Page 27 Wednesday, January 12, 2005 4:49 PM 2. Preparation Help Button Volume 2.8 Base unit help function 2.9 Adjusting handset volume The unit contains helpful information which can be printed for quick reference. “SEND GUIDE”: How to send faxes. (The information is announced by a voice guide and is not printed out.) “BASIC SETTINGS”: How to set the date, time, your logo and fax number. “FEATURE LIST”: How to program the features.
FPG379-PFQX2138ZA-en.book Page 28 Wednesday, January 12, 2005 4:49 PM 2. Preparation Speaker volume 6 levels (high to low) are available. While using {SP-PHONE}, press {v} or {e}. 2.10 Adjusting base unit volume {SET} {A}{B} Ringer volume 4 levels (high/medium/low/off) are available. While the unit is idle, press {A} or {B}. L If any documents are in the document entrance, you cannot adjust the volume. Confirm that there are no documents in the entrance. To turn the ringer OFF 1.
FPG379-PFQX2138ZA-en.book Page 29 Wednesday, January 12, 2005 4:49 PM 2. Preparation send according to your unit’s date and time setting. L The accuracy of the clock is approximately ±60 seconds a month. Initial Programming 2.11 Date and time To correct a mistake Press {<} or {>} to move the cursor to the incorrect number, and make the correction. {SET} 1 If you have subscribed to a Caller ID service The date and time will be automatically set according to the received caller information.
FPG379-PFQX2138ZA-en.book Page 30 Wednesday, January 12, 2005 4:49 PM 2. Preparation Keypad Characters 2.12 Your logo {7} p q r s P The logo can be your name or the name of your company. {8} t u v T U V 8 {9} w x y z W X Y {0} 0 {STOP} To delete a digit Q R S 7 Z 9 (Space) Note: L To enter another character that is located on the same dial key, press {>} to move the cursor to the next space. {STOP} {MENU} {SET} {<}{>}{A}{B} 1 To enter your logo Example: “BILL” 1.
FPG379-PFQX2138ZA-en.book Page 31 Wednesday, January 12, 2005 4:49 PM 2. Preparation 2. Press {>} to insert the character. 3. Return to step 1 to enter the next character. 2.13 Your fax number {STOP} {<}{>} {SET} {MENU} {FLASH/CALL WAIT} 1 Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] 2 Press {#}, then {0}{3}. YOUR FAX NO. PRESS SET 3 Press {SET}. L The cursor (|) will appear on the display. NO.=| 4 Enter your fax number, up to 20 digits. Example: 5 NO.=1234567| Press {SET}.
FPG379-PFQX2138ZA-en.book Page 32 Wednesday, January 12, 2005 4:49 PM 3. Telephone 3 Telephone Making and Answering Calls 3.1 Making phone calls 3.1.1 With the handset 3 1 {TALK} {OFF} {e}{v} {SP-PHONE} {HOLD/ INTERCOM} 1 2 3 {MENU} {REDIAL} 2 Lift the handset and press {TALK}. Dial the telephone number. When finished talking, press {OFF} or place the handset on the base unit. To mute your conversation During a call, you can mute your unit so the other party cannot listen to you.
FPG379-PFQX2138ZA-en.book Page 33 Wednesday, January 12, 2005 4:49 PM 3. Telephone L To delete the displayed number, press {Erase} (soft key 1). L To exit the list, press {OFF}. 3. Press {TALK} or {SP-PHONE}. 3.1.2 With the base unit To mute your conversation During a call, you can mute your unit so the other party cannot listen to you. When the call is muted, you will be able to hear the other party. Press {MUTE}. L “SP-PHONE MUTE” will be displayed. L To release the mute, press {MUTE}.
FPG379-PFQX2138ZA-en.book Page 34 Wednesday, January 12, 2005 4:49 PM 3. Telephone 3.2.2 With the base unit 3.2 Answering phone calls 3.2.1 With the handset {TALK} {SP-PHONE} 1 2 {e}{v} {OFF} Lift the handset and press {TALK} or {SPPHONE}. L You can also answer a call by pressing any button except {v}, {e} or {OFF} (Any key talk feature). When finished talking, press {OFF} or place the handset on the base unit.
FPG379-PFQX2138ZA-en.book Page 35 Wednesday, January 12, 2005 4:49 PM 3. Telephone 3.3 Storing names and telephone numbers into the phone book For rapid access to frequently dialed numbers, the base unit and handset provide the phone book (50 items each). L Items stored in the phone book can be copied from the base unit to the handset (page 38). 3.3.
FPG379-PFQX2138ZA-en.book Page 36 Wednesday, January 12, 2005 4:49 PM 3. Telephone Helpful hints: L For your convenience, HELP-FAX (1-800435-7329) has been stored in the base unit phone book. If you cannot solve a problem, call this number from the base unit (page 37). If not needed, you can erase it (page 38). L You can confirm the stored items by printing the telephone number list (page 95).
FPG379-PFQX2138ZA-en.book Page 37 Wednesday, January 12, 2005 4:49 PM 3. Telephone step 1 to change the dialing mode temporarily to tone. L To prevent misdialing, we recommend you add pauses where needed when storing numbers. For example, add pauses after a telephone number when storing in the phone book (page 35) if a PIN number is to be dialed after it. 3.4.2 With the base unit 1 2 Press {>}. 3 Press {SP-PHONE}. L The unit will start dialing automatically.
FPG379-PFQX2138ZA-en.book Page 38 Wednesday, January 12, 2005 4:49 PM 3. Telephone 3.6 Erasing a stored item L Keep the front cover page open for button locations. 3.6.1 With the handset Make sure the handset is not being used. 1 2 3 Press {Phone book} (soft key). Press {Search} (soft key). Press {v} or {e} repeatedly to display the desired item. 4 5 Press {Erase} (soft key). 6 Press {OFF}. Press {Yes} (soft key). L To cancel erasing, press {No} (soft key).
FPG379-PFQX2138ZA-en.book Page 39 Wednesday, January 12, 2005 4:49 PM 3. Telephone L When all items have been copied, “COMPLETE” will be displayed and a beep will sound. L The handset display will show “Phone book Receiving”, then “Phone book Received”. Caller ID 3.8 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service.
FPG379-PFQX2138ZA-en.book Page 40 Wednesday, January 12, 2005 4:49 PM 3. Telephone – To print automatically after every 30 new calls, activate feature #26 (page 71). Call Waiting Caller ID feature If you subscribe to both Caller ID and Call Waiting services, when a second call is received during a conversation, you will hear a call-waiting tone and the display will show the second caller’s information. Press {FLASH/CALL WAIT} to answer the second call.
FPG379-PFQX2138ZA-en.book Page 41 Wednesday, January 12, 2005 4:49 PM 3. Telephone What “,” means “,” on the display means the call has already been viewed or answered. Example: 3.9.2 With the base unit {CALLER ID} SMITH,JACK 3:10P JUN.29 , L If the same caller calls again, the call entry with “,” will be replaced with the new call entry. If the same person calls more than once The number of times the same caller called (“×2” to “×9”) will be displayed.
FPG379-PFQX2138ZA-en.book Page 42 Wednesday, January 12, 2005 4:49 PM 3. Telephone L After viewing “×2” to “×9” will be replaced with a “,”. To stop viewing Press {STOP} after step 2 on page 41. To edit a telephone number before calling back/storing Press {*} repeatedly after step 2 on page 41.
FPG379-PFQX2138ZA-en.book Page 43 Wednesday, January 12, 2005 4:49 PM 3. Telephone phone number with another pattern (page 41, 42). L When this feature is set to OFF the unit will still be able to display Caller ID, but incoming Caller ID numbers will not be automatically edited. L If you move to another area, you may need to turn this feature OFF to erase the previously edited area codes. To use this feature again, turn it ON and reprogram the area codes you want to be edited once again. 3.
FPG379-PFQX2138ZA-en.book Page 44 Wednesday, January 12, 2005 4:49 PM 3. Telephone 3.12 Storing caller information into the phone book L Keep the front cover page open for button locations. Important: L This feature is not available in the following cases. – The caller information does not include a telephone number. 3.12.1 Into the handset Make sure the handset is not being used. 1 Press {Rcvd calls} (soft key), {v} or {e} to display a caller information.
FPG379-PFQX2138ZA-en.book Page 45 Wednesday, January 12, 2005 4:49 PM 3. Telephone Other Features 3.13 Intercom Intercom calls can be made between the handset and the base unit. L Keep the front cover page open for button locations. Note: L When the ringer volume is OFF (page 27, 28), the handset and the base unit will ring at the low level when paged. L If you have difficulty hearing the other party, decrease the speaker volume. 3.13.1 Making intercom calls 3.
FPG379-PFQX2138ZA-en.book Page 46 Wednesday, January 12, 2005 4:49 PM 3. Telephone L If you do not wish to announce the transfer, press {SP-PHONE} to complete the transfer. 2 Handset: Press {TALK}, {SP-PHONE} or {HOLD/INTERCOM} to answer the page. L If the paging party hangs up before you answer the page, “Incoming call” will be displayed. Press {TALK} or {SP-PHONE} to take the transferred call. 3 Base unit: To complete the transfer, press {SPPHONE}.
FPG379-PFQX2138ZA-en.book Page 47 Wednesday, January 12, 2005 4:49 PM 4. Fax 4 Fax Sending Faxes 4.1 Sending a fax manually the other party has a compatible fax machine. – “PHOTO”: For documents containing photographs, shaded drawings, etc. L Using the “FINE”, “SUPER FINE” and “PHOTO” settings will increase transmission time. L If the resolution setting is changed during feeding, it will be effective from the next page. 1 To redial the last number 1. Press {REDIAL/PAUSE}. 2. Press {FAX/START}.
FPG379-PFQX2138ZA-en.book Page 48 Wednesday, January 12, 2005 4:49 PM 4. Fax Sending a fax with the voice guide You can send documents by following the voice guide. 1. Press {HELP} 2 times. 2. Press {SET}. 3. Follow the voice guide. L After transmission, the voice guide will turn OFF automatically. Printing a confirmation report A confirmation report provides you with a printed record of transmission results. To print confirmation reports, make sure feature #04 is activated (page 69).
FPG379-PFQX2138ZA-en.book Page 49 Wednesday, January 12, 2005 4:49 PM 4. Fax 4.3 Sending a fax using the phone book 4.4 Broadcast transmission Before using this feature, store the desired names and telephone numbers into the base unit’s phone book (page 35). L Keep the front cover page open for button locations. By storing the base unit’s phone book items (page 35) into the broadcast memory, you can send the same document to multiple parties (up to 20).
FPG379-PFQX2138ZA-en.book Page 50 Wednesday, January 12, 2005 4:49 PM 4. Fax 4.4.3 Erasing a stored item from the broadcast memory 1. Insert the document. 2. Press {>}. 1 2 Press {>}. 3. Press {A} or {B} repeatedly to display “”. Press {A} or {B} repeatedly to display “”. 4. Press {SET} to start programming the parties you want to send the document to. 3 4 5 Press {MENU}. 5. Press {A} or {B} repeatedly to display the desired party. Press {#}.
FPG379-PFQX2138ZA-en.book Page 51 Wednesday, January 12, 2005 4:49 PM 4. Fax Receiving Faxes 4.5 Receiving a fax manually – Auto answer OFF 4.5.1 Activating TEL mode Set the fax machine to TEL mode by pressing {AUTO ANSWER} repeatedly to display the following. {TALK} {SP-PHONE} TEL MODE L The {AUTO ANSWER} indicator turns OFF. L When the unit has new messages, the {AUTO ANSWER} indicator will flash.
FPG379-PFQX2138ZA-en.book Page 52 Wednesday, January 12, 2005 4:49 PM 4. Fax How to receive faxes with an extension telephone If you have another telephone connected to the same line (extension telephone), you can use the extension telephone to receive faxes. 1. When the extension telephone rings, lift the handset of the extension telephone. 2. When: – document reception is required, – a fax calling tone (slow beep) is heard, or – no sound is heard, press {*}{#}{9} (default fax activation code) firmly.
FPG379-PFQX2138ZA-en.book Page 53 Wednesday, January 12, 2005 4:49 PM 4. Fax L While an incoming call is being recorded, you can monitor it through the speaker. If this feature is not required, turn OFF feature #67 (page 73). How phone calls and faxes are received When receiving calls, the unit works as an answering machine and/or fax. L If the call is a phone call, the unit will record the caller’s message automatically. L If a fax calling tone is detected, the unit will receive the fax automatically.
FPG379-PFQX2138ZA-en.book Page 54 Wednesday, January 12, 2005 4:49 PM 4. Fax 4.7 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service, this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list. L Keep the front cover page open for button locations.
FPG379-PFQX2138ZA-en.book Page 55 Wednesday, January 12, 2005 4:49 PM 5. Distinctive Ring 5 Distinctive Distinctive Ring Ring 5.1 Distinctive Ring service from your phone company This service is convenient if you wish to have a different number for your fax machine and telephone, even when you use them on a single telephone line. Distinctive Ring is a service offered by your local telephone company which allows you to use several telephone numbers on one telephone line.
FPG379-PFQX2138ZA-en.book Page 56 Wednesday, January 12, 2005 4:49 PM 5. Distinctive Ring Ring pattern Settings in feature #32 Triple ring (short-long-short rings) “C” 1st ring 2nd ring Other triple ring (shortshort-long rings) 1st ring “D” 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations. 1 2 3 4 Set feature #31 to “ON” (page 55). 5 6 Press {SET}. 56 Press {MENU}. Press {#}, then {3}{2}.
FPG379-PFQX2138ZA-en.book Page 57 Wednesday, January 12, 2005 4:49 PM 6. Copy 6 Copy Copying 6.1 Making a copy 1 Quick scan feature This feature is helpful when you want to copy the document, then remove it for other uses. To use this feature, activate feature #34 (page 71) beforehand. The default setting is OFF. L The document will be fed into the unit and scanned into memory. The unit will then print the data.
FPG379-PFQX2138ZA-en.book Page 58 Wednesday, January 12, 2005 4:49 PM 6. Copy Setting Recording paper size Original document size “86%” Letter A4 “72%” Letter Legal A4 Legal L If the unit has run out of recording paper, the unit will scan the document but will not print, and the data will not be stored in the memory. Insert more paper, press {START} then try copying again.
FPG379-PFQX2138ZA-en.book Page 59 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine 7 Answering Machine Greeting 7.1 Recording your greeting message You can record your own greeting message for TAM/FAX mode, for a maximum of 16 seconds (default) or 60 seconds in length. We recommend you record a message of less than 12 seconds to make it easier to receive faxes. recorded greeting message will be played when a call is received.
FPG379-PFQX2138ZA-en.book Page 60 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine Incoming Messages 7.2 Listening to recorded messages using the base unit When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when AUTO ANSWER is turned ON. – The total number of recorded messages will flash on the base unit display. Example: Note: L The total recording time of all messages (greeting, incoming and memo) is about 18 minutes.
FPG379-PFQX2138ZA-en.book Page 61 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine 7.2.2 Erasing recorded messages To erase a specific message Press {ERASE} while listening to the message you want to erase. To erase all messages 1. Press {ERASE}. 2. Press {SET}. 3. Press {SET} again. 7.3 Listening to recorded messages using the handset (Remote operation) When the unit has recorded new voice messages, “New message” is displayed. 1 {TALK} {e}{v} {SP-PHONE} {OFF} {MENU} 7.3.
FPG379-PFQX2138ZA-en.book Page 62 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine Memo Message To playback all messages Press {5}. L All messages are played back. To stop playback temporarily Press {9}. L To resume operation, enter a remote command within 10 seconds. To turn OFF the AUTO ANSWER mode Press {0}. L The receiving mode will be set to TEL mode. To turn ON the AUTO ANSWER mode Press {8}.
FPG379-PFQX2138ZA-en.book Page 63 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine Remote Operation 7.5 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 69, or page 77). L Set the unit to TAM/FAX mode before going out (page 52). L Use a touch tone telephone for remote operations. Helpful hints: L When you press a key, press firmly.
FPG379-PFQX2138ZA-en.book Page 64 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine 7.5.2 Remote operation using remote commands {1} Repeat (During playback) L The current message is repeated. L If pressed within 5 seconds of playback, the previous message will be played. {2} Skip (During playback) L The current message is skipped. The next message is played. {4} New message playback L Only new messages are played back. {5} All message playback L All messages are played back.
FPG379-PFQX2138ZA-en.book Page 65 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine Option 7.6 Transferring recorded messages to another telephone This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded. You can retrieve the transferred message via remote operation. Important: L To use this feature, program the transfer telephone number first (feature #60, page 72) and set the unit to TAM/FAX mode. 7.6.
FPG379-PFQX2138ZA-en.book Page 66 Wednesday, January 12, 2005 4:49 PM 7. Answering Machine your pager will display the caller’s telephone number.
FPG379-PFQX2138ZA-en.book Page 67 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features 8 Programmable Features (Base Unit) Features 8.1 Base unit programming {SET} {MENU} 1 2 3 Press {MENU}. 4 5 Press {SET}. Press {#} and the 2-digit code. Press the desired direct command to display the desired setting. L This step may be slightly different depending on the feature. To exit programming, press {MENU}. 8.
FPG379-PFQX2138ZA-en.book Page 68 Wednesday, January 12, 2005 4:49 PM 8.
FPG379-PFQX2138ZA-en.book Page 69 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features 8.3 Basic features {#}{0}{0} Setting the Quick Setup QUICK SETUP PRESS SET L Press {SET} 2 times before pressing the direct command button. See page 21 for details. {1} “TAM/FAX” (default) {2} “DIST. RING” {3} “TEL ONLY” {4} “FAX ONLY” {#}{0}{1} Setting the date and time SET DATE & TIME PRESS SET L Enter the date and time using the dial keypad. See page 29 for details.
FPG379-PFQX2138ZA-en.book Page 70 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features {#}{1}{3} Setting the dialing mode DIALING MODE MODE=TONE [±] 8.4 Advanced features If you cannot make calls, change this setting depending on your telephone line service. {1} “PULSE”: For rotary pulse dial service. {2} “TONE” (default): For tone dial service. {#}{2}{2} Setting the journal report to print automatically Note: L You can also program this feature with the handset (page 76).
FPG379-PFQX2138ZA-en.book Page 71 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features 7. Enter the fax number. 8. Press {SET}. 9. Enter the transmission start time. L Press {*} repeatedly to select “AM” or “PM”. Note: L If the document exceeds the memory capacity, sending of the whole document or copying of the exceeded document will be canceled and this feature will be turned OFF automatically. 10. Press {SET}. 11. Press {MENU}. Note: L To cancel after programming, press {STOP} then {SET}.
FPG379-PFQX2138ZA-en.book Page 72 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features {#}{4}{1} Changing the fax activation code FAX ACTIVATION MODE=ON [±] If you wish to use a handset (page 51) or an extension telephone (page 52) to receive faxes, activate this feature and program the activation code. {1} “ON” (default) {2} “OFF” 1. Press {MENU}. 2. Press {#}, then {4}{1}. 3. Press {1} to select “ON”. 4. Press {SET}. 5. Enter your code from 2 to 4 digits, using 0–9, {*} and {#}.
FPG379-PFQX2138ZA-en.book Page 73 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features 3. Press {1} to select “ON”. 4. Press {SET}. 5. Enter the transfer telephone number, up to 30 digits. 6. Press {SET}. 7. Press {MENU}. {#}{6}{1} Checking, recording or erasing the transfer greeting message TRNS-GREETING CHECK [±] {1} “CHECK” (default) {2} “RECORD” {3} “ERASE” See page 65 for details.
FPG379-PFQX2138ZA-en.book Page 74 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features Features (Handset) 8.5 Handset programming Important information L Make sure the handset and base unit are not being used. 1 {OFF} {MENU} 1 2 3 Press {MENU}. 4 5 Press {Save} (soft key 1). Press the code number ({0} to {9} and {#}). Press the desired direct command to display the desired setting. L This step may be slightly different depending on the feature. Press {OFF}.
FPG379-PFQX2138ZA-en.book Page 75 Wednesday, January 12, 2005 4:49 PM 8.
FPG379-PFQX2138ZA-en.book Page 76 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features 8.7 Programming features {1}{1} Changing the ringer volume {1} Low {2} Medium {3} High (default) {0} Off See page 27 for details. {1}{2} Setting ringer tone for outside calls To set the handset ringer tone from one of 7 patterns for outside calls. You can select “Tone 1” (default), “Tone 2”, “Tone 3”, “Melody 1”, “Melody 2”, “Melody 3” or “Melody 4”.
FPG379-PFQX2138ZA-en.book Page 77 Wednesday, January 12, 2005 4:49 PM 8. Programmable Features {0}{6}{1} Changing the ring setting in TAM/FAX mode To change the number of rings before the unit answers a call in TAM/FAX mode. See page 53 for details. {2} “2” (default) {3} “3” {4} “4” {5} “5” {6} “6” {7} “7” {0} “Toll saver” Note: L You can also program this feature with the base unit (feature #06 on page 69). will flash when new messages have been recorded (page 60).
FPG379-PFQX2138ZA-en.book Page 78 Wednesday, January 12, 2005 4:49 PM 9. Option 9 Option Registration Handset 9.1 Re-registering the handset If “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Make sure the base unit and the handset are near each other and not being used. Registration must be completed within 1 minute. L Keep the front cover page open for button locations.
FPG379-PFQX2138ZA-en.book Page 79 Wednesday, January 12, 2005 4:49 PM 10. Help 10 Help 10For Error Messages Fax Advantage assistance, call 1-800-435-7329. 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 48). COMMUNICATION ERROR (Code: 40-42, 46-72, FF) L A transmission or reception error occurred. Try again or check with the other party.
FPG379-PFQX2138ZA-en.book Page 80 Wednesday, January 12, 2005 4:49 PM 10. Help ————————————————————— COVER OPEN ————————————————————— INCOMPLETE b L The phone book copy stopped because the destination handset was out of range. ————————————————————— CHECK FILM L The covers are open. Close them. L The ink film is empty. Replace the ink film with a new one (page 15). L The ink film is not installed. Install it (page 13). L The ink film is slack or creased. Tighten it (see step 5 on page 14).
FPG379-PFQX2138ZA-en.book Page 81 Wednesday, January 12, 2005 4:49 PM 10. Help ————————————————————— PHONE BOOK FULL 10.2.2 Handset ————————————————————— L There is no space to store new items in the phone book. Erase unnecessary items (page 38). L The phone book memory of the handset is already full, or became full when copying phone book items. Copying was stopped. Press {STOP} to exit the mode (page 38). Erase other stored items in the handset phone book (page 38), then try again.
FPG379-PFQX2138ZA-en.book Page 82 Wednesday, January 12, 2005 4:49 PM 10. Help L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Raise the base unit antenna. L The handset’s registration may have been canceled. Re-register the handset (page 78). ————————————————————— Phone book full L There is no space to store new items in phone book. Erase unnecessary items (page 38). ————————————————————— Please lift up and try again.
FPG379-PFQX2138ZA-en.book Page 83 Wednesday, January 12, 2005 4:49 PM 10. Help Troubleshooting 10.3 When a function does not work, check here 10.3.1 Initial settings Problem Cause & Solution I cannot hear a dial tone. L If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the unit from the telephone line and connect a known working telephone.
FPG379-PFQX2138ZA-en.book Page 84 Wednesday, January 12, 2005 4:49 PM 10. Help Problem Cause & Solution The ink film runs out quickly. L Even if there are only a few sentences, every page that comes out of the machine is considered a full page. L Turn OFF the following features: – confirmation report: feature #04 on page 69. – journal report: feature #22 on page 70. – Caller ID list: feature #26 on page 71. The unit beeps. L Recording paper/ink film has run out.
FPG379-PFQX2138ZA-en.book Page 85 Wednesday, January 12, 2005 4:49 PM 10. Help Problem Cause & Solution Static, sound cuts in/out, fades. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antenna. While programming, the handset starts to ring. L To answer a call, press {TALK} or {SP-PHONE}. Start again from the beginning after hanging up. I cannot redial by pressing {REDIAL}.
FPG379-PFQX2138ZA-en.book Page 86 Wednesday, January 12, 2005 4:49 PM 10. Help 10.3.4 Fax – sending Problem Cause & Solution I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party. L The other party’s fax machine failed to answer the fax automatically. Send the fax manually (page 47). I cannot send a fax overseas.
FPG379-PFQX2138ZA-en.book Page 87 Wednesday, January 12, 2005 4:49 PM 10. Help Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. L The thermal head is dirty. Clean it (page 93). L If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
FPG379-PFQX2138ZA-en.book Page 88 Wednesday, January 12, 2005 4:49 PM 10. Help Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. Original Copy ABC L The thermal head is dirty. Clean it (page 93). L Some paper has instructions recommending which side to print on. Try turning the recording paper over.
FPG379-PFQX2138ZA-en.book Page 89 Wednesday, January 12, 2005 4:49 PM 10. Help Jams 3 Open the back cover. 4 Remove the jammed recording paper (1). 10.4 Recording paper jams 10.4.1 When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED 1 Open the front cover by pulling up the center part. 1 2 Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2).
FPG379-PFQX2138ZA-en.book Page 90 Wednesday, January 12, 2005 4:49 PM 10. Help 5 Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). Incorrect The ink film is not wrapped around the blue core. Slack/Crease 1 Reverse 6 Close the back cover securely by pushing down on the notched area at both ends (1). 1 2 L Make sure that the ink film is wrapped around the blue core (3) at least once. 7 Close the front cover securely.
FPG379-PFQX2138ZA-en.book Page 91 Wednesday, January 12, 2005 4:49 PM 10. Help 8 Remove the recording paper and straighten. Pull the tension plate forward (1) and insert the paper. Then push the tension plate back. 10.5 Document jams – sending 1 Open the front cover by pulling up the center part. Remove the jammed document carefully (1). 1 1 10.4.2 When the recording paper was not fed into the unit properly 2 Close the front cover securely. The display will show the following.
FPG379-PFQX2138ZA-en.book Page 92 Wednesday, January 12, 2005 4:49 PM 10. Help Note: L Do not pull out the jammed paper forcibly before opening the front cover. dry thoroughly. Clean the scanner glass (3) with a soft, dry cloth. Caution: L Do not use paper products, such as paper towels or tissues. 2 1 3 Cleaning 10.6 Document feeder/scanner glass cleaning 4 Close the front cover securely. 5 Connect the power cord and the telephone line cord.
FPG379-PFQX2138ZA-en.book Page 93 Wednesday, January 12, 2005 4:49 PM 10. Help 3 10.7 Thermal head cleaning Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2). If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. 1 Disconnect the power cord and the telephone line cord.
FPG379-PFQX2138ZA-en.book Page 94 Wednesday, January 12, 2005 4:49 PM 10. Help 6 Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Caution: L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly. 1 7 Reinstall the ink film and close the covers (see steps 4 to 7 on page 13). 8 Connect the power cord and the telephone line cord.
FPG379-PFQX2138ZA-en.book Page 95 Wednesday, January 12, 2005 4:49 PM 11. General Information 11 General Printed Reports Information 11.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. “SETUP LIST”: Provides you with the current settings of the base unit programming features (page 69 to page 73). “TEL NO. LIST”: Provides you with names and numbers which are stored in the phone book of the base unit.
FPG379-PFQX2138ZA-en.book Page 96 Wednesday, January 12, 2005 4:49 PM 11. General Information Specifications 11.2 Technical data about this product 11.2.1 Base unit Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (81/2") in width, Max. 600 mm (235/8") in length Effective scanning width: 208 mm (83/16") Effective printing width: Letter/Legal: 208 mm (83/16") A4: 202 mm (715/16") Transmission speed*1: Approx.
FPG379-PFQX2138ZA-en.book Page 97 Wednesday, January 12, 2005 4:49 PM 11. General Information Recording paper specifications Recording paper size: Letter: 216 mm × 279 mm (81/2" × 11") Legal: 216 mm × 356 mm (81/2" × 14") A4: 210 mm × 297 mm (81/4" × 1111/16") Recording paper weight: 60 g/m2 to 90 g/m2 (16 lb. to 24 lb.
FPG379-PFQX2138ZA-en.book Page 98 Wednesday, January 12, 2005 4:49 PM 11. General Information FCC and Other Information 11.3 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. • Registration No .....
FPG379-PFQX2138ZA-en.book Page 99 Wednesday, January 12, 2005 4:49 PM 11. General Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FPG379-PFQX2138ZA-en.book Page 100 Wednesday, January 12, 2005 4:49 PM 11. General Information Limited Warranty 11.4 Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
FPG379-PFQX2138ZA-en.book Page 101 Wednesday, January 12, 2005 4:49 PM 11. General Information Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state.
FPG379-PFQX2138ZA-en.book Page 102 Wednesday, January 12, 2005 4:49 PM 11. General Information Customer Services 11.5 Customer Services directory Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or E-mail us via: consumer_fax@us.panasonic.
FPG379-PFQX2138ZA-en.book Page 103 Wednesday, January 12, 2005 4:49 PM 12. Index Installation: 17 Replacement: 17 Broadcast transmission: 49 Button description Base unit: 9 Handset: 10 12. Index 12.
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FPG379-PFQX2138ZA-en.book Page 108 Wednesday, January 12, 2005 4:49 PM KX-FPG378 KX-FPG379 Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM Free peace of mind, direct from Panasonic NO EXTRA COST FAX ADVANTAGE PROGRAM ■ ■ 6-month limited warranty 1: parts, labor, and toll-free help line 2 Free replacement 3 and repair program The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business.