Operating Instructions

Display Cause & Solution
“CALL SERVICE” R There is something wrong with the unit. Contact our service personnel.
“CHANGE DRUM” R There is something wrong with the drum cartridge. Replace the drum
cartridge and the toner cartridge.
“CHECK DOCUMENT” R The document was not fed into the unit properly. Remove the document,
and then press Mw/STOPN to clear the message. Re-insert the document.
If misfeeding occurs frequently, clean the document feeder rollers
(page 123) and try again.
R The ADF top cover is not fully closed. Push firmly on the front and rear edges
of the ADF top cover, and then feed the document again.
“CHECK DRUM” R The drum cartridge is not inserted properly. Re-insert it correctly (page 17).
“CHECK PAPER #1” R Recording paper is not installed or the standard input tray has run out of
paper. Install paper (page 26).
R Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 26).
R The standard input tray is not installed or is not inserted completely. Insert
the standard input tray into the unit.
“CHECK PAPER TRAY #1” R The loaded recording paper is not the appropriate size. Load recording
paper of the size that is shown on the display.
R If this message is often displayed, also change the recording paper size
setting (feature #380).
R The recording paper size setting (feature #380) is set to “B5(ISO)”, “B5
(JIS)” or “16K”, so received faxes will have been stored into memory.
Change the recording paper size setting and load the appropriate recording
paper.
Note:
R “#1”: Check the standard input tray. The displayed paper size depends on
the recording paper size setting (feature #380).
R “#2”: Check the manual tray. The displayed paper size depends on the
recording paper size setting (feature #381).
“CHECK PICK UP INPUT
TRAY #2”
R Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 120).
“CHECK REAR COVER” R The rear cover is open. Close it.
“COOL DOWN FUSER PLEASE
WAIT”
R The unit is cooling down the fuser unit. Wait for a while.
“DRUM LIFE LOW” R The drum cartridge is reaching the end of its life. If you don’t have a new
drum cartridge and toner cartridge handy you should buy one as soon as
possible as your current cartridge is near the end of its useful life.
“DRUM LIFE OVER” R The drum cartridge has reached the end of its useful life. Replace the drum
cartridge and the toner cartridge immediately.
“EMAIL SIZE OVER” R When performing scan to email address, the number of scanned pages or
the file size of the scanned data has exceeded the limitation. Divide the
document into sections.
“FAX IN MEMORY” R The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see
page 126.
“FAX PREVIEW” R If the fax preview mode (feature #448) is set to “ON”,
– view, print or save the received fax documents using a web browser on
a computer connected via the LAN, and then erase the unnecessary
documents (page 84).
– turn the setting to “OFF”. The fax documents stored in memory will be
printed automatically.
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11. Help