Operating Instructions Multi-Function Printer Model No. This pictured model is KX-MB3010. KX-MB3010 KX-MB3020 Do NOT connect the unit to a computer with the USB cable until prompted by the MultiFunction Station (CD-ROM). 1 2 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 KX-MB3020 only: L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
Thank you for purchasing a Panasonic product. You can select English or Spanish for the language. The display and reports will be in the selected language. The default setting is English. If you want to change the setting, see feature #110 on page 55. Caution: L Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Notice for product disposal, transfer, or return: L This product can store your private/confidential information.
Important Information Important 1For assistance, Information please visit http://www.panasonic.com/help For your safety Laser radiation The printer of this unit utilizes a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Fuser unit During or immediately after printing, the fuser unit (1) gets hot. This is normal. Do not touch the fuser unit. Note: L The area near the recording paper exit (2) may also get warm.
Important Information L Do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner (1). 1 Illegal copies Routine care L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. Moving the unit The unit is heavy. It is highly recommended that two people handle this unit. When moving the unit, hold both of the side grips (2).
Table of Contents 1. Introduction and Installation 1. Table of Contents Accessories 1.1 1.2 Supplied accessories .................................... 7 Accessory information ................................... 7 Finding the Controls 1.3 1.4 Button descriptions........................................ 8 Overview ....................................................... 9 Installation 1.5 1.6 Toner cartridge and drum cartridge............. 10 Recording paper..........................................
Table of Contents 11.Help Error Messages 11.1 Error messages – Reports (KX-MB3020 only) .................................................................... 76 11.2 Error messages – Display ........................... 77 Troubleshooting 11.3 When a function does not work ................... 80 12.Paper Jams Jams 12.1 Recording paper jam ................................... 89 12.2 Document jams (Automatic document feeder) .................................................................... 95 13.
1. Introduction and Installation 1 Introduction 1For Accessories assistance, andplease Installation visit http://www.panasonic.com/help 1.1 Supplied accessories 1.2 Accessory information 1 Toner cartridge (starter)*1 2 Drum cartridge (KX-FAD452)*2 3 CD-ROM (PNJKMB3020Z)*2 4 Quick reference guide (English– PNQW1644Z)*2 (Spanish– PNQW1645Z)*2 Accessories for this unit can be ordered online, by fax, or by telephone.
1. Introduction and Installation M {Fax Auto Answer} (KX-MB3020 only) Finding the Controls 1.3 Button descriptions AB CD E F G HI J K L M N L To turn the auto answer setting ON/OFF (page 46). {Power Save} (KX-MB3010 only) L To set the unit to the power save mode manually. N {Stop} L To stop an operation or programming session. L To erase a character/number. O {Fax} (KX-MB3020 only) L To switch to fax mode (page 17, 41). O P Q R S T U VW X * The pictured model is KX-MB3020.
1. Introduction and Installation 1.4.2 Rear view 1.4 Overview 1.4.1 Front view A 4 5 1 2 3 B 6 C k 7 j D E F H G * The pictured model is KX-MB3020. 8 1 2 3 4 5 6 7 8 9 j 9 ADF (Automatic Document Feeder) cover Document guides Document tray Document exit Document cover Document entrance Left cover Left cover open lever Standard input tray Recording paper exit L The unit can hold up to approximately 100 sheets of printed paper.
1. Introduction and Installation Installation 1.5 Toner cartridge and drum cartridge The supplied toner cartridge is a starter toner cartridge. Caution: L Read the following instructions before you begin installation. After you have read them, open the drum cartridge protection bag. The drum cartridge contains a photosensitive drum. Exposing it to light may damage the drum. Once you have opened the protection bag: – Do not expose the drum cartridge to light for more than 3 minutes.
1. Introduction and Installation 6 Hold the left cover release lever (9), and then pull open the left cover (j). 7 Install the drum and toner unit (l) by holding the center handle. L Make sure that the arrows (m) match to install the drum and toner unit correctly. l 9 m j k Caution: L During or immediately after printing, the fuser unit (k) gets hot. Wait until the fuser unit cools down. 8 Close the left cover.
1. Introduction and Installation – – “TONER LOW” “TONER EMPTY” Note: L To check the drum life and quality, please print the printer test list (page 98) and refer to page 100 for information on the drum life. If printing quality is still poor or “REPLACE DRUM CHANGE SUPPLIES” appears on the display, replace the toner cartridge and drum cartridge. L To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum cartridge. See page 7 for accessory information.
1. Introduction and Installation 3 Pinch the right side of the recording paper guide 1.6 Recording paper The standard input tray unit can hold: – Up to 520 sheets of 75 g/m2 (20 lb) paper. – Up to 470 sheets of 80 g/m2 (21 lb) paper. – Up to 410 sheets of 90 g/m2 (24 lb) paper. – Up to 100 sheets of 105 g/m2 (28 lb) paper. – Up to 25 transparencies.*1 – Up to 25 labels.*1 *1 Only when using the unit as a printer. See page 28 for details. L Please refer to page 99 for information on recording paper.
1. Introduction and Installation L Make sure that the recording paper guides (6) are at the paper size mark and the recording paper is under the paper limit mark (7). The paper should not be loaded over the tab (8). 6 8 Caution for the standard input tray L Do not drop the standard input tray. 7 L Hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 4.8 kg (10.6 lb) when fully loaded with recording paper.
2. Preparation 2 Preparation 2For Connections assistance, and please Setup visit http://www.panasonic.com/help 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible.
2. Preparation 2.2 Turning the power switch ON Turn the power switch to the ON position (1). 1 2.3 Dialing mode (KX-MB3020 only) If you cannot dial (page 41), change this setting according to your telephone line service. {Menu} {Set} 1 {Menu} 2 Press {#}{1}{2}{0} to display “DIALING MODE”. 3 Press {1} or {2} to select the desired setting. {1} “PULSE”: For rotary/pulse dial service. {2} “TONE” (default): For tone dial service. 4 {Set} 5 Press {Menu} to exit.
2. Preparation Document Requirements 2.4 Selecting the operation mode (Scan/Copy) (Fax: KX-MB3020 only) 2.5 Setting the original 2.5.1 Using the scanner glass You can select the desired mode by pressing one of the following buttons. 1 2 * The pictured model is KX-MB3020. – {Scan}: Select this mode when using the unit as a scanner (page 30). – {Copy}: Select this mode when using the unit as a copier (page 34). – {Fax} (KX-MB3020 only): Select this mode when using the unit as a fax machine (page 41).
2. Preparation Minimum document size 128 mm (5") 2.5.2 Using the automatic document feeder 1 128 mm (5") 600 mm (23 5/8") Maximum document size 216 mm (8 1/2") 1 Insert the document (up to 50 pages) FACE UP into the feeder until a single beep is heard. Effective scanning area 2 Adjust the width of the document guides (1) to fit the actual size of the document. Note: L Confirm that there are no documents on the scanner glass. L Confirm that any ink, paste or correction fluid has dried completely.
2. Preparation Help Volume 2.6 Help function (KX-MB3020 only) 2.7 Adjusting the volume (KXMB3020 only) The unit contains helpful information, which can be printed for reference. – “BASIC SETTINGS” – “FEATURE LIST” – “DIRECTORY” – “FAX SND/RCV” – “COPIER” – “Q and A” – “ERRORS” – “REPORTS” – “CALLER ID” Important: L Before adjusting the volume, set the operation mode to fax mode. If the {Fax} light is OFF, turn it ON by pressing {Fax}.
2. Preparation Initial Programming 2.8 Date and time We recommend you to set the date and time. The other party will receive your unit’s date and time as the header information. L If the time has not previously been set, Caller ID will not adjust the clock. L You can turn this feature OFF (feature #226 on page 56). {Menu} {Fax} {Set} {<}{>} * The pictured model is KX-MB3020.
2. Preparation 2.9 Your logo (KX-MB3020 only) You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. 2.10 Your fax number (KXMB3020 only) You can program your fax number so that it appears on the top of each page sent. {Menu} {Menu} {Set} {<}{>} {Flash} {Stop} {Set} {<}{>} 1 {Menu} i {#}{1}{0}{2} i {Set} LOGO=| 1 {Menu} i {#}{1}{0}{3} i {Set} NO.=| 2 Enter your logo, up to 30 characters (see page 72 for character entry).
2. Preparation 2.11 Configuring the unit to access the LAN You can print documents, scan documents, receive faxes or send faxes (KX-MB3020 only) using a computer on the LAN. To enable these features, you need to set the IP address, subnet mask, and default gateway for the unit. Important: L Consult your network administrator when setting the IP address, subnet mask, and default gateway. 2.11.1 Setting up automatically with a DHCP server Your situation: – When only one unit is connected to the LAN.
2. Preparation 2.12 Installing Multi-Function Station 2.12.
2. Preparation 2. Connect the unit to a computer with the USB cable (1), then click [Next]. 1 * The pictured model is KX-MB3020. L If the unit is connected to your computer, the model name will be automatically detected. L You can change the name of the unit if necessary. 3. Click [Install], then follow the on-screen instructions. L The files will be copied to your computer. For LAN connection: 1. [Connect via the Network.] i [Next] L The [Select a Network Device] dialog box will appear. 2.
2. Preparation 2.13 Starting Multi-Function Station [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Multi-Function Station] L Multi-Function Station will appear. [n] L To display information about Multi-Function Station. Note: L You can confirm if the unit is connected to your computer by using Device Monitor (page 73). L Computer features (printing, scanning, etc.
2. Preparation 2. Select the desired MAPI-compliant Email software such as [Outlook Express], etc. i [OK] For Windows Vista: 1. [Start] i [Control Panel] i [Internet Options] i [Programs] i [Set programs] i [Set program access and computer defaults] L If the [User Account Control] dialog box appears, click [Continue]. 2. [Custom] 3. Select the desired MAPI-compliant Email software such as [Windows Mail], etc. from [Choose a default e-mail program]. i [OK] 26 For assistance, please visit http://www.
3. Printer 3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows. 1 Open the document you want to print. 2 Select [Print...] from the [File] menu. L The [Print] dialog box will appear. For details about the [Print] dialog box, click [?], then click the desired item. * The pictured model is KX-MB3020.
3. Printer 7 Click [Print] or [OK]. 3.1.2 Printing on special media You can print not only on plain paper but also on special media (transparencies / labels). L Please refer to page 99 for information on recording paper. L To load paper, see page 13. To print on transparencies Use transparencies designed for laser printing. We recommend the following: 3M® CG3300/CG5000 L Do not stack more than 25 transparencies at a time.
3. Printer Note: L This feature can be programmed only through the web browser interface (page 54). L To view the recent scan to email print information, click [List] next to [EMAIL PRINT LOG] (page 71). L If the attached file is too large or is in an unsupported format, it will not be printed properly. L You can change the email checking interval (page 70) or header print setting (page 71). L Consult your service provider or network administrator for details.
4. Scanner 4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by using the operation panel on the unit. You can select one of the following scanning modes depending on how you intend to use the scanned image.
4. Scanner 4 For USB connection: Press {V} or {^} repeatedly to select “USB HOST”. i {Set} 4.1.5 Scan to email address (LAN connection only) For LAN connection: Press {V} or {^} repeatedly to select the computer to which you want to send the scanned image. i {Set} You can send the scanned image as an attachment without using email software. 5 If necessary, change the scanning settings. Press {>}, press {V} or {^} repeatedly to select the desired setting.
4. Scanner 2. {Scan} 3. Using station 1–5: Press the desired station key. Using station 6–10: Press {Lower}, then press the desired station key. 4. {Set} i {Start} 4.1.6 Scan to FTP server (LAN connection only) You can send the scanned image to a folder on an FTP server. Important: L Program the FTP server settings beforehand (page 67). 1 Set the original (page 17). 2 {Scan} 3 Press {V} or {^} repeatedly to select “FTP SERVER”.
4. Scanner L The scanned image will be displayed in the [Multi-Function Viewer] window after scanning. L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats. L You can save images in TIFF, JPEG, PCX, DCX, BMP or PDF formats. L If the [Select...] button is displayed in [Target Device], click [Select...
5. Copier 5 Copier Copy 5.1 Making a copy 5.1.1 Using the scanner glass – – “TEXT”: For text only. “PHOTO”: For photographs, shaded drawings, etc. 2. {Set} Note: L You can change the default resolution (feature #461 on page 63). {Copy} To select the contrast Adjust this setting depending on the darkness or lightness of the document. 5 levels (low to high) are available. Press {Contrast} repeatedly. i {Set} Note: L You can hold the previous contrast setting (feature #462 on page 57).
5. Copier 5.1.2 Using the automatic document feeder 5.2 More copying features L Make sure that the {Copy} light is ON. {Copy} 5.2.1 Zoom copy (enlargement / reduction) 1 Set the original (page 17). 2 Press {Zoom} repeatedly to select the zoom rate that fits the size of your document and recording paper. – “ZOOM =100%”*1 – “50%” – “200%” {V}{^} {Start} {Stop} 1 If the {Copy} light is OFF, turn it ON by pressing {Copy}. 2 Set the original (page 18).
5. Copier Example: 150 % enlarged copy Using the scanner glass (1): Original document L The unit will start copying. When using the automatic document feeder: Enlarged copy {Start} 6 After you finish copying, press {Stop} to reset this feature.
5. Copier – “SHORT EDGE” 5 Press {V} or {^} repeatedly to select the page layout from “LANDSCAPE” or “PORTRAIT”. i {Set} 6 If necessary, enter the number of copies (up to 99). 7 Quick ID copy feature: L Select “OFF” to deactivate this feature. 4 {Set} 5 If necessary, enter the number of documents (up to 99). 6 When using the scanner glass: 1. {Start} L The unit will scan 1 page. 2. Place the next document on the scanner glass and press {Set}. L The unit will start copying.
5. Copier For easy repeat feature Original document Page layout “2 in 1” 1 Set the original (page 17). 2 {Page Layout} 3 Press {V} or {^} repeatedly to select “POSTER”. i {Set} 4 Press {V} or {^} repeatedly to select “2 × 2” or “3 × 3”. i {Set} 5 If necessary, enter the number of copies (up to 99). i {Start} 6 After you finish copying, press {Stop} to reset this feature. “4 in 1” Note: L You can save the previous page layout setting (feature #467 on page 63). 5.2.
5. Copier Original document Page layout 5.2.7 Booklet feature “2 in 1” “PORTRAIT” You can make copies, and then fold them in half to create booklets. The documents will be reduced to fit the recording paper. “LANDSCAPE” 1 Set the original (page 17). 2 {Page Layout} 3 Press {V} or {^} repeatedly to select “BOOKLET”. i {Set} “4 in 1” “PORTRAIT” 4 Press {V} or {^} repeatedly to select the desired binding direction from “LEFT BIND” or “RIGHT BIND”.
5. Copier 2 While “PC PRINTING” or “PRINTING” (KXMB3020 only) is displayed, press {Copy}. 3 Make necessary settings such as number of copies, resolution, zoom features and page layout features. i {Start} L “COPY RESERVED” will be displayed. The unit will start copying after the current printing job.
6. Fax (KX-MB3020 only) 6 Fax (KX-MB3020 Sending Faxes only) 6.1 Sending a fax manually 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. – – – – “STANDARD”: For normal-sized characters. “FINE”: For small-sized characters. “SUPER FINE”: For very small-sized characters. “PHOTO”: For photographs, shaded drawings, etc. 2.
6. Fax (KX-MB3020 only) activated (page 59). For an explanation of error messages, see page 76. 6.1.2 Using the automatic document feeder 6.2 Storing items for the onetouch dial feature and navigator directory The unit provides the one-touch dial feature (10 items) and navigator directory (300 items). L Station 1 to 3 can be used alternatively as broadcast keys (page 44). L Make sure that the {Fax} light is ON.
6. Fax (KX-MB3020 only) 3 Enter the telephone number, up to 32 digits. i {Set} L To program other items, repeat steps 2 to 3. 4 {Menu} Note: L A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item 1 {Directory} 2 Press {V} or {^} repeatedly to display the desired item. i {Menu} i {*} 3 Edit the name if necessary. i {Set} 4 Edit the telephone number if necessary. i {Set} i {Stop} 6.
6. Fax (KX-MB3020 only) 3 Enter the fax number using one-touch dial or navigator directory. 4 {Start} 6.4 Broadcast transmission You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or navigator directory (page 42). Manual broadcast: Store items using one-touch dial or navigator directory (page 42). You can also use the dial keypad to store items manually.
6. Fax (KX-MB3020 only) 6.4.2 Adding a new item into the broadcast memory 1 {Directory} 2 Press {V} or {^} repeatedly to display the desired broadcast memory location (“”, “” or “”). i {Menu} i {*} 3 Press {V} or {^} repeatedly to display the item you L After transmission, the unit will automatically print a report (broadcast sending report). To send the same document using the automatic document feeder 1. Set the original (page 18). 2.
6. Fax (KX-MB3020 only) Receiving Faxes 6.5 Sending a computer document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. 1 Open the document you want to send. 2 Select [Print...] from the [File] menu. L The [Print] dialog box will appear. 6.6 Receiving a fax automatically – Auto answer ON 6.6.
6. Fax (KX-MB3020 only) 6.7 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone. 6.7.1 Activating TEL mode Set the unit to TEL mode by pressing {Fax Auto Answer} repeatedly to display “TEL MODE”. L The {Fax Auto Answer} light turns OFF. 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 Connect the answering machine (1). L An answering machine is not supplied. L Remove the stopper (2) if attached.
6. Fax (KX-MB3020 only) Note: L If the call is a phone call, the answering machine will record voice messages. If a fax calling tone is detected, the fax machine will receive a fax automatically. L Regarding the remote access code for the answering machine, see the operating instructions of the answering machine. Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call. Inform the caller of the following procedure beforehand. 1.
6. Fax (KX-MB3020 only) 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {Set} 3. Press {V} or {^} repeatedly to display the desired item. i {<} L To cancel erasing, press {Stop}, then press {Menu}. 4. {Set} i {Menu} 6.10 Receiving a fax on your computer You can receive a fax document on your computer. The received fax document is saved as an image file (TIFFG4 format). Important: L Make sure the PC fax setting is turned ON beforehand (feature #442 on page 62).
6. Fax (KX-MB3020 only) 5 Enter the web fax preview access code (feature 6.11 Web fax preview (LAN connection only) You can display a received fax document on the web browser, and print or save the necessary document after you confirm the image. Important: L Web fax preview will not be activated when using the unit for the first time. To activate this feature, set the following: – “6.11.1 Activating the fax preview mode”, page 50. – “6.11.2 Programming the web fax preview access code”, page 50. 6.11.
7. Caller ID (KX-MB3020 only) 7 Caller Caller IDID (KX-MB3020 only) 7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring count is set to 2 or more rings beforehand. – FAX ring count (feature #210 on page 56) L The name display service may not be available in some areas. For further information, please contact your telephone company.
7. Caller ID (KX-MB3020 only) 7.3 Erasing caller information 7.4 Storing caller information 7.3.1 Erasing all caller information 7.4.1 Storing in the one-touch dial feature and navigator directory 1 Press {Menu} repeatedly to display “CALLER SETUP”. i {Set} L “CALL LIST ERASE” will be displayed. 2 {Set} L To cancel erasing, press {Stop}, then {Menu}. 3 {Set} i {Stop} 7.3.2 Erasing specific caller information L Make sure that the {Fax} light is ON.
8. Distinctive Ring (KX-MB3020 only) 8 Distinctive Distinctive Ring Ring (KX-MB3020 only) 8.1 Distinctive Ring service When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for. By setting up this unit for Distinctive Ring, you can make the unit automatically start fax reception when a call comes to the fax number.
9. Programmable Features 9 Programmable Features Summary Features 9.1 Programming {Menu} {Set} 1 {Menu} 2 Press {#} and the 3-digit code (page 55 to page 69). 3 Press the appropriate selection to display the desired setting. L This step will vary depending on the feature. 4 {Set} 5 Press {Menu} to exit. To select features through the web browser interface (LAN connection only) You can change features through the web browser interface instead of the unit. 1. Start Multi-Function Station.
9. Programmable Features 9.2 Basic features Feature/Code Selection Setting the quick setup {#}{1}{0}{0} (KX-MB3020 only) You can print out the quick fax setup guide and select the desired receiving mode depending on your situation. {1} “FAX ONLY” (default): Use only as a fax (page 46). {2} “DIST. RING”: With the Distinctive Ring service (page 53). {3} “EXT. TAM”: With an external telephone answering machine (page 47). {4} “EXT. TEL”: Mostly phone calls (page 47). 1. {Menu} i {#}{1}{0}{0} 2. {Set} 3.
9. Programmable Features Feature/Code Selection Changing the password for feature programming via remote operation {#}{1}{5}{5} 2. Enter the current password. i {Set} L The default password is “1234”. 1. {Menu} i {#}{1}{5}{5} i {Set} 3. Enter a new 4-digit password using 0–9. i {Set} 4. Enter the new password again. i {Set} i {Menu} Note: L It is recommended that you change this password from the default password. L This password is also used for feature programming via a web browser.
9. Programmable Features Feature/Code Selection Setting the recording paper size in the standard input tray {#}{3}{8}{0} {1} “LETTER” (default): Letter-size paper {2} “A4”: A4-size paper {3} “LEGAL”: Legal-size paper Setting the recording paper size in the lower input tray {#}{3}{8}{2} This feature will be displayed only when the lower input tray is installed (page 74).
9. Programmable Features Feature/Code Selection Viewing the counter {#}{4}{8}{4} To confirm the count number of prints. 1. {Menu} i {#}{4}{8}{4} 2.
9. Programmable Features 9.3 Fax features (KX-MB3020 only) Feature/Code Selection Erasing all items stored for the one-touch dial and navigator directory {#}{2}{8}{9} {0} “NO” (default) {1} “YES” L Disconnect the telephone line cord, USB cable and LAN cable before activating this feature. To erase all items: 1. {Menu} i {#}{2}{8}{9} 2. Press {1} to select “YES”. i {Set} 3. Press {1} to select “YES”.
9. Programmable Features Feature/Code Selection Sending a fax at a specific time {#}{4}{1}{2} This feature allows you to take advantage of low-cost calling hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. {0} “OFF” (default) {1} “ON” To send a document: 1. If the {Fax} light is OFF, turn it ON by pressing {Fax}. 2. Set the original (page 17). 3. If necessary, change the resolution (page 41) and the contrast (page 41). 4.
9. Programmable Features Feature/Code Selection Setting the ring pattern for fax (Distinctive Ring feature) {#}{4}{3}{1} {1} “A” {2} “B” {3} “C” {4} “D” {5} “B-D” (default) See page 53 for details. Setting auto reduction feature {#}{4}{3}{2} To receive a fax document that is longer than your recording paper. {0} “OFF”: The unit will print received documents at their original size. {1} “ON” (default): The unit will fit received documents onto your recording paper.
9. Programmable Features Feature/Code Selection Receiving a fax into the computer {#}{4}{4}{2} If you wish to receive a fax into the computer, activate this feature and run [PC FAX] from Multi-Function Station. This feature is available when the fax preview mode is turned OFF (feature #448 on page 50). {0} “OFF” (default): Deactivates this feature. {1} “ALWAYS”: If the unit recognizes the connection to the computer, it will transfer received documents to the computer.
9. Programmable Features 9.4 Copy features Feature/Code Selection Setting the paper input tray to use for copy {#}{4}{6}{0} This feature will be displayed only when the lower input tray is installed (page 74). {1} “#1” (default): Standard input tray {2} “#2”: Lower input tray {3} “#1+#2” Note: L To select “#2”, select “PLAIN PAPER” or “THIN PAPER” for the recording paper type setting (feature #383 on page 57).
9. Programmable Features 9.5 PC print features Feature/Code Selection Setting the paper input tray in PCL {#}{7}{6}{0} (KX-MB3020 only) This feature will be displayed only when the lower input tray is installed (page 74). {1} “#1” (default): Standard input tray {2} “#2”: Lower input tray {3} “#1+#2” Note: L To select “#2”, select “PLAIN PAPER” or “THIN PAPER” for the recording paper type setting (feature #383 on page 57).
9. Programmable Features Feature/Code Selection Setting the font number in PCL {#}{7}{6}{9} (KX-MB3020 only) To set the font number to be used in PCL printing. The unit assigns a number to each font. 1. {Menu} i {#}{7}{6}{9} i {Set} 2. Enter the font number from “000” to “054”, using the dial keypad. L The default setting is “000”. 3. {Set} i {Menu} Note: L If the font source in PCL (feature #768 on page 64) is set to “DOWNLOAD FONT”, the default setting is “001”. L To print the font list, see page 98.
9. Programmable Features 9.6 Scan features Feature/Code Selection Setting the scan mode for Push Scan {#}{4}{9}{3} {1} “VIEWER” (default): The scanned image will be displayed in the [MultiFunction Viewer] window. {2} “FILE”: The scanned image will be saved as a file. {3} “EMAIL”: The scanned image will be saved for email attachment. {4} “OCR”: The scanned image will be displayed in the OCR window. {5} “EMAIL ADDRESS”: The scanned image will be sent as an attachment without using email software.
9. Programmable Features Feature/Code Selection Setting the information for scan to FTP (LAN connection only) L This feature can be programmed only through the web browser interface. When you send scanned files to an FTP server, you can register FTP destinations (up to 6 destinations) to the unit through the web browser interface. 1. Start Multi-Function Station. 2. [Utilities] i [Configuration Web Page] i [Device Configuration] 3.
9. Programmable Features 9.7 LAN features Feature/Code Selection LAN setting with a DHCP server {#}{5}{0}{0} {0} “DISABLED”: Deactivates this feature. {1} “ENABLED” (default): The following will be allocated automatically using a DHCP (Dynamic Host Configuration Protocol) server. – IP address – Subnet mask – Default gateway Setting the IP address for the LAN connection {#}{5}{0}{1} This feature is available when feature #500 is deactivated.
9. Programmable Features Feature/Code Selection Approving users for the LAN connection {#}{5}{3}{2} {0} “DISABLED” (default): Deactivates this feature. {1} “ENABLED”: The unit will deny/approve access from the pre-programmed IP patterns. You can program whether to deny or approve IP addresses. Up to 4 patterns each for IPv4 and IPv6 can be programmed through the web browser interface. 1. Start Multi-Function Station. 2. [Utilities] i [Configuration Web Page] i [Network Configuration] 3.
9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed through the web browser interface. Feature Tab Selection Setting the LAN features [LAN FEATURE] Enter the LAN feature settings. See page 68 for details. Setting the community name for SNMP [SNMP] Enter the SNMP community name. Consult your service provider or network administrator for details. Setting the location where you use this unit [SNMP] Enter the location information of the unit.
9. Programmable Features Feature Tab Selection Setting the header print option [SCAN TO EMAIL PRINT] [ENABLED] (default): The unit will print the header information along with the received email attachments. [DISABLED]: Deactivates this feature. Setting the email server information for the scan to email print feature [SCAN TO EMAIL PRINT] When you use the scan to email print feature, you need to program the POP server settings beforehand. See page 28 for details.
10. Useful Information 10 Useful Useful Information Information 10.1 Character entry 10.2 Status of the unit The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {Stop} to erase the character or number highlighted by the cursor. Press and hold {Stop} to erase all characters or numbers.
10. Useful Information L When another person is adjusting stored data in the unit, it may be overwritten. Make sure the unit is not currently being used for the same function. 10.2.2 Using Device Monitor You can confirm the setting information and current status of the unit from your computer. 1 Start Multi-Function Station. 2 [Utilities] i [Device Monitor] L The [Device Monitor] window will appear. 3 Confirm the status of the unit.
10. Useful Information Option 10.4 Lower input tray (optional) Caution for the lower input tray L Do not drop the lower input tray. You can add the lower input tray. See page 7 for accessory information. The lower input tray can hold: – Up to 520 sheets of 75 g/m2 (20 lb) paper. – Up to 470 sheets of 80 g/m2 (21 lb) paper. – Up to 410 sheets of 90 g/m2 (24 lb) paper. L The unit is set for printing letter-size plain paper by default.
10. Useful Information 10.5 Setting the lower input tray To use the lower input tray with your computer, proceed as follows. 1 [Start] 2 Open the printer window. For Windows 98/Windows Me/Windows 2000: [Settings] i [Printers] For Windows XP Professional: [Printers and Faxes] For Windows XP Home: [Control Panel] i [Printers and Other Hardware] i [Printers and Faxes] For Windows Vista: [Control Panel] i [Printers] 3 Select the unit’s name.
11. Help 11 Help Error Messages 11.1 Error messages – Reports (KX-MB3020 only) If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 41). Message Code COMMUNICATION ERROR 40-42 46-72 FF Cause & Solution L A transmission or reception error occurred. Try again or check with the other party. 43 44 L A line problem occurred. Connect the telephone line cord to a different jack and try again.
11. Help 11.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “CALL SERVICE” L There is something wrong with the unit. Contact our service personnel. “CHANGE DRUM” L There is something wrong with the drum cartridge. Replace the drum cartridge and the toner cartridge. “CHECK DOCUMENT” L The document was not fed into the unit properly. Remove the document, and then press {Stop} to clear the message.
11. Help Display Cause & Solution “FILE SIZE OVER” L When performing scan to FTP server, the total file size of scanned data exceeded the file size limitation. Divide the document into sections. “KEEP COPYING” L Copying has stopped due to some existing problem (Example: a lack of recording paper or a recording paper jam). See the other displayed message instructions to continue copying. “LEFT COVER OPEN” L The left cover is open. Close it. “LOW TEMP.
11. Help Display Cause & Solution “RX MEMORY FULL” L The memory is full of received documents due to a lack of recording paper or a recording paper jam. Load paper (page 13) or remove the jammed paper (page 89). L If the PC fax setting (feature #442 on page 62) is set to “ALWAYS”, – check the connection between the computer and the unit. – check that the computer is turned ON.
11. Help Troubleshooting 11.3 When a function does not work 11.3.1 General Problem Cause & Solution The unit does not work. L Check the connections (page 15, 24). The recording paper exit becomes full quickly or the recording paper does not stack properly at the recording paper exit. L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it. If the curl on the paper is heavy, please remove it from the recording paper exit.
11. Help Problem Cause & Solution I cannot find the unit in the [Target Device] or [Device Select] dialog box when operating the following functions. – Scanning – Remote Control – PC FAX (KX-MB3020 only) – Device Monitor L The printer driver has not been installed. Install it on your computer (page 23). I forgot the password for feature programming via remote operation. L You may have changed the feature programming password.
11. Help Problem Cause & Solution I cannot find the PCL driver (KX-MB3020 only). L The PCL driver can be found in the following folder on the supplied CDROM.
11. Help 11.3.4 Copier Problem Cause & Solution The unit will not make a copy. L You cannot make a copy during programming. Make the copy after programming. L The document was not fed into the unit properly. Re-insert the document. L Recording paper is not loaded or the unit has run out of paper. Load paper (page 13). Letters on the copied documents are not clear. L The original document is too dark or too light. Change the contrast (page 34) and try again.
11. Help Problem Cause & Solution I cannot receive documents. L You may have subscribed to a voice mail service due to service packs offered by your telephone company. Fax reception may not be possible when voice mail is activated so we recommend you to: – contact your telephone company and request to deactivate voice mail service, or – subscribe to a Distinctive Ring service (page 53). L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 15).
11. Help Problem Cause & Solution I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 15). L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler. L Disconnect the unit from the telephone line and connect a known working telephone.
11. Help 11.3.6 Network Problem Cause & Solution I cannot operate the following functions. – PC printing – Scanning – Remote Control – PC FAX (KX-MB3020 only) – Device Monitor L Confirm the LED via the LAN port of the main board. If the LED is glowing or blinking, network access is working correctly. If the LED is not glowing or blinking, confirm the LAN cable (category 5 straight cable) is connected to the LAN port of the main board correctly.
11. Help Problem Cause & Solution The [Windows Security Alert] dialog box appears and asks if I want to block [PCCMFLPD] and I cannot operate the following functions after installing the Microsoft Windows XP Service Pack 2. – PC printing – Scanning – Remote Control – PC FAX (KX-MB3020 only) – Device Monitor L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow the data transmission for Multi-Function Station (page 87). 11.3.
11. Help L If the [Select Language] dialog box appears, select the desired language that you want to use with this software. Click [OK]. 2 [Tools] i [Windows Firewall Setting] L The [Windows Firewall Setting Tool] window will appear. 3 [Add to the exceptions list] i [OK] i [OK] To confirm the security settings (For Windows XP users) 1. [Start] i [Control Panel] i [Security Center] L The [Windows Security Center] window will appear. 2. [Windows Firewall] L The [Windows Firewall] dialog box will appear. 3.
12. Paper Jams 12 Paper Jams Jams 12.1 Recording paper jam 1 Hold the left cover open lever (1), and then pull open the left cover (2). Caution: L Do not pull out the jammed paper forcibly before opening the left cover. 1 2 L Do not open the paper input tray before opening the left cover as the jammed paper may be pulled and the jam may get worse. 3 Caution: L During or immediately after printing, the fuser unit (3) gets hot. Wait until the fuser unit cools down before removing the jammed paper. 12.
12. Paper Jams 2 Remove the jammed paper. L If paper is jammed inside the left cover, see case 1 to case 5 (page 90 to page 92). L If paper is not jammed inside the left cover, see case 6 (page 92). Case 3: When the recording paper has jammed near the fuser unit: 1. Push down both green levers (6) until they stop. Case 1: When the recording paper has jammed near the rollers: Remove the jammed paper (4) carefully by pulling it upward.
12. Paper Jams When the recording paper has jammed over the fuser unit: Push down the upper green lever (8), and remove the jammed paper (9) carefully by pulling it toward you. Case 4: When the recording paper has jammed near the recording paper exit: 1. Push down both green levers (k) until they stop. 8 9 k 3. Push up the green levers (j) to the original position. 2. Remove the jammed paper (l) carefully by pulling it rightward.
12. Paper Jams 3. Push up the green levers (m) to the original position. When the recording paper has jammed near the automatic duplex unit: Remove the jammed paper (o) carefully by pulling it toward you. o m Case 5: When the recording paper has jammed inside of the automatic duplex unit: When the recording paper has jammed near the roller: Remove the jammed paper (n) carefully by pulling it upward. n 92 Case 6: When the recording paper has jammed near the standard input tray: 1.
12. Paper Jams 2. Remove the jammed paper (q) carefully by pulling it toward you. 12.1.2 When the recording paper has jammed near the lower input tray The display will show the following. “PAPER JAMMED” b “OPEN TRAY #2 LEFT COVER” 1 Open the cover (1) at the left side of the lower input tray. q 3. Insert the standard input tray into the unit, lifting the front part of the tray. Then push it completely into the unit. 1 2 Remove the jammed paper (2). 3 Close the left cover.
12. Paper Jams 3 Close the cover at the left side of the lower input tray. 12.1.3 When the recording paper is not fed into the unit properly The display will show the following. – “CHECK PICK UP INPUT TRAY #1” (standard input tray) – “CHECK PICK UP INPUT TRAY #2” (lower input tray) 1 Pull the paper input tray until it clicks into place, then pull it completely out, lifting the front part of the tray. Remove the recording paper and straighten. 2 Re-load the recording paper.
12. Paper Jams 2 When the document has jammed near the 12.2 Document jams (Automatic document feeder) document entrance: Remove the jammed document (3) carefully. 3 Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. 1 Open the ADF cover (1) while holding the When the document has jammed near the document exit: Open the document tray (4) and remove the jammed document (5) carefully. document cover (2). 4 1 5 2 3 Close the ADF cover.
13. Cleaning 3 Close the document cover (5). 13 Cleaning Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or – the fax document received by the other party (KXMB3020 only). Caution: L Do not use paper products, such as paper towels or tissues for cleaning. 1 Open the document cover (1).
13. Cleaning 4 Close the ADF cover. 13.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. 1 Turn the power switch OFF. 2 Open the ADF cover (1) while holding the document cover (2). 1 2 5 Turn the power switch ON. 3 Clean the document feeder rollers (3) with a cloth moistened with water, and let all parts dry thoroughly.
14. General Information 14 General Printed Repor Information ts Specifications 14.1 Reference lists and reports 14.2 Specifications You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST”*1 – “JOURNAL REPORT”*1 – “BROADCAST LIST”*1 – “PRINTER TEST” – “CALLER ID LIST”*1 – “PCL FONT LIST”*1 – “ADDRESS LIST” – “FTP SERVER LIST” ■ Applicable lines*1: Public Switched Telephone Network ■ Document size: Max. 216 mm (81/2") in width, Max.
14. General Information ■ Memory capacity (for operation and storing memory): 64 MB ■ Fax memory capacity*1: 6 MB in total Approx. 300 pages of memory reception (max. 255 pages per one reception) Approx. 150 pages of memory transmission (Based on the ITU-T No. 1 Test Chart in standard resolution, without using the Error Correction Mode.
14. General Information Toner life Toner cartridge life depends on the amount of content in a printed document. Toner cartridge life varies in actual usage. The following is the approximate number of pages that the toner cartridge can print according to the various printing examples. Example 1 Approx. 5,000 pages can be printed. Table of Contents1. 1. Table of Contents 1. Introduction and Installation Accessories 1.1 Included accessories.1.2 Accessory information.Finding the Controls 1.
14. General Information Copyrights 14.3 Information of copyrights and licenses L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
14. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1997, 1998, 1999, 2000 The NetBSD Foundation, Inc. All rights reserved.
14. General Information L This product contains Net-SNMP software and is using it based on the following license conditions.
14. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
14. General Information L This product contains NetBSD software and is using it based on the following license conditions. /* * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * * This code is derived from software contributed to Berkeley by Tom Truscott. * * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. */ L This product contains NetBSD software and is using it based on the following license conditions. /** Copyright (c) 1990, 1993 * The Regents of the University of California.
14. General Information L This product contains NetBSD software and is using it based on the following license conditions. /** Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * * This code is derived from software contributed to Berkeley by Chris Torek. * * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
14. General Information L This product contains NetBSD software and is using it based on the following license conditions. /* * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * * This code is derived from software contributed to Berkeley by Tom Truscott. * * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
15. Index 15. Index 15.
15.
15.
Notes 114
Notes 115
For hearing or speech impaired TTY users, TTY: 1-877-833-8855 PNQX1821ZA CM0109DY0 (CD)
