Operating Instructions Premium Design Phone Model No. KX-PRS120E Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q PNQX6032YA_0529_ver110.
Table of Contents Introduction Other settings .............................................38 Accessory information ..................................3 General information ......................................4 Answering System Important Information For your safety .............................................6 Important safety instructions ........................7 For best performance ...................................7 Other information .........................................8 Specifications ....
Introduction Accessory information Supplied accessories No. Accessory item/Part number Quantity A AC adaptor/PNLV226EKZ 1 B Telephone line cord/PNJA1037Z (for U.K.) 1 C Rechargeable batteries*1 2 D Handset cover*2 1 *1 *2 See page 3 for replacement battery information. The handset cover comes attached to the handset. B A C D Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information.
Introduction Expanding your phone system Handset (optional): KX-PRSA10E You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets. Sales and support information Customer Communications Centre R For customers within the U.K.: 0844 844 3899 R For customers within Ireland: 01289 8333 R For further support on your product, please visit our website: www.panasonic.co.
Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 PNQX6032YA_0529_ver110.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. Battery R We recommend using the batteries noted on page 3. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information R R R R R DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) Frequency range: 1.88 GHz to 1.90 GHz RF transmission power: Approx. 10 mW (average power per channel) Power source: 220–240 V AC, 50/60 Hz Power consumption: Base unit: Standby: Approx. 0.6 W Maximum: Approx. 2.8 W Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 PNQX6032YA_0529_ver110.
Getting Started R Confirm correct polarities ( , ). Setting up Connections n Base unit Connect the AC adaptor plug to the unit until you hear a click. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit until you hear a click. Fasten the cord by hooking it. Connect the telephone line cord to the telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Getting Started outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. During a power failure The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.
Getting Started Microphone Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. Display icons Handset display items Item Meaning Range status: The more bars visible, the closer the handset is to the base unit.
Getting Started Item Meaning Night mode is on. (page 28) Blocked call*1 (page 28) New SMS message received.*2 (page 37) New voice mail message received.*3 (page 48) Baby monitor is activated. The name/number displayed next to the icon indicates the monitoring unit. (page 29) Line in use Someone is using the line. IN USE Answering system is being used by another handset. *1 *2 *3 MbN: Select your desired language. a MOKN 3 M Icon Action Temporarily turns off the ringer for incoming calls.
Getting Started You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is “Normal”. – When the one touch eco mode is on: “Low” is temporarily displayed and is shown . on the handset display instead of – When the one touch eco mode is off: “Normal” is temporarily displayed and goes off from the handset display. Note: R When there is another cordless phone nearby and it is in use, the base unit transmission power may not be reduced.
Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 19). Example: If you need to dial the line access number “0” when making outside calls with a PBX: Making calls 1 Lift the handset and dial the phone number. R To correct a digit, press MCN. 2 3 Press M 1 2 N. N or When you finish talking, press M place the handset on the base unit or charger. 0 a MDN (Pause) Dial the phone number. a M N Note: R A 3 second pause is inserted each time MDN (Pause) is pressed.
Making/Answering Calls 2 To return to the call, press M N. Recall/flash MR/ECON allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the recall/flash time, see page 25. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company.
Making/Answering Calls Note: R To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 25). Transferring calls, conference calls Outside calls can be transferred between 2 handsets in the same radio cell. 2 handsets in the same radio cell can have a conference call with an outside party. 1 2 3 4 5 During an outside call, press MMenuN to put the call on hold. MbN: “Intercom” a MOKN MbN: Select the desired unit. a MOKN Wait for the paged party to answer.
Phonebook Storing caller information to the phonebook Phonebook You can add 300 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired category. The total number of entries that can be stored varies depending on how many phone numbers you have stored for each entry.
Phonebook Press the dial key (0 to 9, or #) which contains the character you are searching for (page 48). MbN: Scroll through the phonebook if N necessary. a M To search by query * a To search for the name, enter the first characters (up to 4) in uppercase (page 48). a MOKN MbN: Scroll through the phonebook if N necessary. a M To search by category MSearchN a MbN: “Category” a MOKN MbN: Select the desired category. a MOKN MbN: Scroll through the phonebook if necessary.
Phonebook n From the phonebook: 1 Press and hold the desired speed dial key (1 to 9). a MAddN 2 3 4 5 MbN: “Phonebook” a MOKN MbN: Select the desired entry. a MOKN MbN: Select the desired phone number. MOKN a M N Note: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Editing an entry 1 2 3 4 Press and hold the desired speed dial key (1 to 9). a MMenuN MbN: “Edit” a MOKN Edit the name if necessary.
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 MMenuN (right soft key) 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN n Using the direct command code 1 MMenuN (right soft key) a Enter the desired code. Example: Press MMenuN (right soft key) #101. 2 Select the desired setting.
Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Alert SMS/Calling*1 – On/Off SMS Calling #338 42 SMS/Calling*1 – SMS Setting – Notification to – Message SMS/Calling*1 – Call Setting – Notification to – Remote Code 1: Activate 0: Handset Beep 1: On 0: #339 42 Number of Rings*1 2-9: 2-9 Rings 8: <8 Rings> 0: Auto #211 46 Recording Time*1 1: 1 Minute 3: <3 Minutes> 0: Greeting Only*2 #305 46 – #306 45 Settings Remote Code*1 Call Screening 1:
Programming Main menu: “Intercom” Operation Code Paging the desired unit.
Programming Sub-menu 1 Sub-menu 2 Settings Key Finder Setup*6 – 1:Add new device (for Finder1)*7 – 2:Add new device (for Finder2) – 3:Add new device (for Finder3) – 4:Add new device (for Finder4) Change Name*1 Finder1 #6561 Finder2*8 #6562*9 Finder3*8 #6563*9 Finder4*8 #6564*9 Register Code – #6571 – – #6572*9 #6573*9 #6574*9 Cancel Register – #6581 – #6582*9 #6583*9 #6584*9 Caller Barred*1 Speed Dial – – #217 28 – – #261 19 1: 2: Low #725 13 Eco Setup Transmis
Programming Sub-menu 1 Sub-menu 2 Keytones – Call Restrict*1 – – Auto Talk*13 Line Setup Recall/Flash*1, *14 Settings Code 1: 0: Off #165 – #256 31 1: On 0: #200 15 0: 900 msec. 1: 700 msec. 2: 600 msec. 3: 400 msec. 4: 300 msec. 5: 250 msec. G: 200 msec. #: 160 msec. 6: 110 msec. 7: <100 msec.> 8: 90 msec. 9: 80 msec. #121 16 – Privacy Mode*1, *15 – 1: On 0: #194 – Base Unit PIN*1 – <0000> #132 31 – 1: On 0: DECT Repeater*1 Register Register H.
Programming Main menu: “Key Finder”*6 Sub-menu 1 Sub-menu 2 Settings Code Search – – Battery Check – – Main menu: #655 – “Ringer Setup”*16 Sub-menu 1 Settings Code Ringer Volume Sub-menu 2 – 0-6: Off-6 <6> #160 Ringtone*4 – #161 – On/Off 1: On 0: #238 28 Night Mode Start/End <23:00/06:00> #237 28 Ring Delay 1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec.
Programming *13 *14 *15 *16 – “On”: Backlight is on (dimmed). – “Off”: Backlight turns off after 10 seconds of charging. If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. To prevent other users from joining your conversations with outside callers, turn this feature on.
Programming Important: R Make sure the unit’s date and time setting is correct (page 13). R If you have set the alarm, the alarm sounds even if the night mode is turned on. Turning night mode on/off 1 2 MMenuN (right soft key) #238 MbN: Select the desired setting. a MOKN R If you select “Off”, press M N to exit. 3 Enter the desired hour and minute you wish to start this feature. a MOKN 4 Enter the desired hour and minute you wish to end this feature.
Programming Viewing/editing/erasing bar call numbers 1 2 3 MMenuN (right soft key) #217 MbN: Select the desired entry. R To exit, press M N. To edit a number: MEditN a Edit the phone number. a N MOKN a M To erase a number: MEraseN a MbN: “Yes” a MOKN a M N Baby monitor This feature allows you to listen in on a room where another handset is located, allowing you to easily monitor from different areas of the house or place.
Programming 3 MbN: Select “External” to monitor from an outside line. a MEditN a MAddN 4 5 6 MbN: “Manual” a MOKN Enter the desired name. a MOKN Enter the desired number. a MOKN 2 times R “Baby Monitor” will be displayed. Note: R The registered name/number is displayed. Turning off the baby monitor The monitored handset cannot be used while baby monitor is set to “On”. 1 2 3 Press MMenuN on the handset being monitored.
Programming Other programming Changing the handset name Each handset can be given a customised name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed. 1 2 3 4 MMenuN (right soft key) #104 Enter the desired name (max. 10 characters).
Programming 8 R We recommend selecting a different ringer tone from the one used for outside calls. M N Note: R To stop the alarm, press MStopN or place the handset on the base unit or charger. R When the handset is in use, the alarm will not sound until the handset is in standby mode. MMenuN (right soft key) a a MOKN To see the entries on the selected date, press MOKN. To see the schedule list, press MListN. R You can see detailed information about the schedule by pressing MMenuN.
Programming 2 MbN: Select a base unit number. a MOKN R This number is used by the handset as a reference only. 3 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. 4 Handset: MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). a MOKN R If you forget your PIN, see page 52.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service 2 Press MCN to search from the most recent call, or press MDN to search from the oldest call. R You can see the detailed information about the caller by pressing MDetailN when in multiple display mode. 3 To call back, press M N. To exit, press M N. Note: R If the entry has already been viewed or answered, “ ” is displayed. Editing a caller’s phone number 1 2 3 4 5 M N MbN: Select the desired entry. a MDetailN MMenuN a MbN: “Edit” a MOKN Edit the number.
SMS (Short Message Service) Setting up SMS SMS allows you to send and receive text messages. Important: R To use SMS features, you must: – subscribe to a Caller ID and/or an appropriate service such as SMS. – confirm that SMS is turned on. – confirm that the correct message centre numbers are stored. Contact your service provider/telephone company for details and availability.
SMS (Short Message Service) 2 3 4 5 To access the public mailbox: MbN: “Public” a MOKN To access a private mailbox: MbN: Select the desired mailbox. a MOKN a Enter its password. Editing/sending a saved message 1 2 MbN: “Create” a MOKN Enter a message. a MOKN R You can change the character entry mode by pressing MR/ECON (page 48). Enter the destination phone number (20 digits max.). a MOKN 2 times R You can also set the phone number: – from the redial list by pressing MTN.
SMS (Short Message Service) Reading a received message 1 2 3 4 5 MMenuN (right soft key) a a MOKN To access the public mailbox: MbN: “Public” a MOKN To access a private mailbox: MbN: Select the desired mailbox. a MOKN a Enter its password. R If a mailbox contains new (unread) SMS messages, “I” is displayed next to the total number of messages for that mailbox. MbN: “Receive List” a MOKN MbN: Select a message. R Messages which have already been read are indicated by a “ ”.
SMS (Short Message Service) 4 Edit the mailbox name (5 characters max.; page 48). a MOKN R To erase the mailbox, press and hold MCN. a MOKN a MbN: “Yes” a MOKN aM N 5 Enter a 4-digit password for the mailbox. N a MOKN 2 times a M Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the phonebook or redial list, the PBX line access number is deleted.
Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also record phone conversations (page 16). You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 46). Important: R Make sure the unit’s date and time setting is correct (page 13).
Answering System 2 Key Operation MDN or MCN Playing back the greeting message Adjust the receiver or speaker volume (during playback) 1 or MFN 1 2 Repeat message (during playback)*1 2 or MEN Skip message (during playback)*2 MOKN a M N MMenuN (right soft key) #303 M N 3 Enter the “Settings” menu 4 Play new messages Listening to messages 5 Play all messages When new messages have been recorded, is displayed on the handset with the total number of new messages.
Answering System R At the beginning of the message, the unit plays the message at normal speed. Fast-forwarding the message Press and hold MEN until the unit plays the desired part of the message. R During fast-forwarding, the handset makes a continuous beeping sound. Fast-forwarding speed may vary depending on the recorded message. R Even if you press and hold MEN when the end of this message is played, the next message is played at normal speed.
Answering System “SMS” SMS setting is turned on. R If a phone number for SMS message is not stored, press MAddN. Continue from step 4, “Storing a phone number to which the unit sends an SMS message for alert”, page 43. “Calling” Calling setting is turned on. R If a phone number for calling is not stored, press MAddN. Continue from step 4, “Storing a phone number to which the unit makes an alert call”, page 44.
Answering System 5 MOKN a M 5 N Storing a phone number to which the unit makes an alert call n From the phonebook: 1 MMenuN (right soft key) #338 2 3 4 5 6 MbN: “Call Setting” a MOKN MbN: “Notification to” a MOKN a MAddN MbN: “Phonebook” a MOKN MbN: Select the desired phonebook entry. a MOKN MbN: Select the desired phone number.
Answering System Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely.
Answering System Turning on the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 20 times. R A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. R The greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 45).
Answering System Select “Greeting Only” in step 2 on “Caller’s recording time”, page 46. Note: R When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 40). Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 PNQX6032YA_0529_ver110.
Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. is displayed on the handset if message indication service is When you have new messages, available.
Useful Information Alphabet character table (ABC) z 1 2 3 4 5 6 7 8 9 y 3 4 5 6 7 8 9 y 4 5 6 7 8 9 y 4 5 6 7 8 9 y Numeric entry table (0-9) z 1 2 Greek character table ( z 1 2 ) 3 Extended 1 character table ( z 1 2 3 ) R The following are used for both uppercase and lowercase: Extended 2 character table ( ) (Not available for SMS) Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 PNQX6032YA_0529_ver110.
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( z 2 1 ) (Not available for SMS) 3 4 1 5 6 7 4 8 9 y 9 Error messages Display message Cause/solution Base no power or No link to base. Reconnect main base AC adaptor. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.
Useful Information Display message Cause/solution Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 3, 7. You must first subscribe to Caller ID. R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.
Useful Information Problem Cause/solution The handset beeps. R New messages have been recorded. Listen to the new messages (page 41). The handset display begins operating automatically. R Demonstration mode is activated. Please connect the telephone line cord to the telephone line jack (page 10). Menu list Problem Cause/solution The display is in a language I cannot read. R Change the display language (page 13). I cannot activate the eco mode.
Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 32). R Activating one touch eco mode reduces the range of the base unit in standby mode. If required, turn eco mode off (page 13). is displayed. Noise is heard, sound cuts in and out.
Useful Information Problem Cause/solution Caller information is not announced. R To use the Talking Caller ID feature, store the name and phone number in the phonebook (page 18). R The handset ringer volume is turned off. Adjust it (page 15, 23). R The Talking Caller ID feature is turned off. Turn it on (page 23). R Depending on the number of rings setting, the answering system may answer calls before announcing the caller information. Select a different setting (page 46). Time on the unit has shifted.
Useful Information Problem Cause/solution I cannot operate the answering system remotely. R The remote access code is not set. Set the remote access code (page 45). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 45). R The answering system is turned off. Turn it on (page 46). The unit does not emit the specified number of rings.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index E Index A B C D Additional base units: 32 Additional handsets: 32 Alarm: 27 Answering calls: 15 Answering system: 40 Call screening: 46 Erasing messages: 41, 42, 45 Greeting message: 40 Greeting only: 46 Listening to messages: 41, 45 Message list: 41 New message alerting: 42 Number of rings: 46 Recording time: 46 Remote access code: 45 Remote operation: 45 Turning on/off: 40 Auto intercom: 17 Auto talk: 15, 25 Baby monitor: 29 Base unit Cancelling: 33 Selecting: 33 Battery: 10, 11 Calendar: 31 Ca
Notes 58 PNQX6032YA_0529_ver110.
Notes 59 PNQX6032YA_0529_ver110.
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk Buy online via our eShop: http://shop.panasonic.
