Operating Instructions

Problem Cause/solution
Caller information is not
a
nnounced.
R To use the Talking Caller ID feature, store the name and
phone number in the phonebook (page 18).
R The handset ringer volume is turned off. Adjust it (page 15, 23).
R The Talking Caller ID feature is turned off. Turn it on (page 23).
R Depending on the number of rings setting, the answering
system may answer calls before announcing the caller
information. Select a different setting (page 46).
Time on the unit has
s
hifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 23).
SMS (Short Message Service)
Problem Cause/solution
The SMS message
c
entre number is logged
in the caller list and the
message is not received.
R Someone tried to send you a message while SMS is turned off.
Turn it on (page 36).
I cannot send or receive
S
MS messages.
R You have not subscribed to the appropriate service. Contact
your service provider/telephone company.
R The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 36).
R Message transmission was interrupted. Wait until the message
has been sent before using other telephone functions.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
“F
D” is displayed. R The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 36).
“F
E” is displayed. R An error occurred while sending the message. Try again.
“E
0” is displayed. R Your phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service
provider/telephone company.
Answering system
Problem Cause/solution
The unit does not record
n
ew messages.
R The answering system is turned off. Turn it on (page 40).
R The message memory is full. Erase unwanted messages
(page 42).
R The recording time is set to “Greeting Only”. Change the
setting (page 46).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 46).
54
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
PNQX6032YA_0529_ver110.pdf 54 2013/05/29 12:39:50