t r a k c i u Q t S Setup Manual with basic operation Model No. KX-PS8000 This manual describes basic setup procedures for the Panasonic KX-PS8000 Digital Color Imaging System and necessary precautions for safety and use. For further detailed information, refer to the Operating Instructions and Utilities and Drivers Reference Guide which are provided on the CD-ROM.
Thank you for purchasing the Panasonic KX-PS8000 Digital Color Imaging System (DCIS). The Panasonic KX-PS8000 Digital Color Imaging System consists of the KX-PS8001 Color Laser Printer and the KX-PS8002 Color Scanner. The serial numbers are located on the labels on the rear of the units. For your convenience, record these numbers below and keep this book along with your proof of purchase, in the event of a theft or for future reference. MODEL NO. Printer: SERIAL NO.
Contents End-User License Agreement . . . . . . . . . . . 7 Before You Start Before Operation . . . . . . . . . . . . . . . . . . . . . 42 Acceptable Documents . . . . . . . . . . . . . . 42 Unacceptable Documents . . . . . . . . . . . . 42 Placing Documents . . . . . . . . . . . . . . . . . 43 Duplicating Documents . . . . . . . . . . . . . . . 44 Using the Digital Duplicator Utility . . . . . . 44 Using the Scanner Panel . . . . . . . . . . . . . 45 Scanning Documents . . . . . . . . . . . . . . . . .
For Your Safety General Warning BTo prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Caution BDo not open covers and do not attempt to repair the unit yourself. Refer servicing to qualified personnel. BAvoid contact with the rotating rollers when the ADF top cover is open. Power Source Warning BThe power source voltage of this unit is listed on the nameplate. Only plug the unit into an outlet with the proper voltage.
Moving the Units The scanner weighs approximately 17.3 kg {38.1 lbs.} and the printer weighs approximately 47.9 kg {105.5 lbs.}. They must be handled by two people. Turn the power off and remove the power cords when handling the units. Caution Labels DANGER: Invisible laser radiation when open and interlock defeated. AVOID DIRECT EXPOSURE TO BEAM. PELIGRO: Cuando se abre y se invalida el bloqueo, se producen radiaciones invisibles de láser. EVÍTESE LA EXPOSICIÓN A TALES RAYOS.
FOR USERS IN U.K. IMPORTANT: FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This printer is supplied with a moulded three pin mains plug each for your safety and convenience. A 13 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 13 amps and that it is approved by ASTA or BSI to BS 1362. Check for the ASTA mark ASA or the BSI mark on the body of the fuse.
End-User License Agreement THIS IS A LEGAL AGREEMENT BETWEEN YOU AND PANASONIC. CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO OPENING THE PACKET OF SOFTWARE PROGRAM. OPENING THE PACKET INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. If you do not agree to these terms and conditions, return the unopened packet and the other components of the Panasonic product to the place of purchase and your money will be refunded.
Cautions To avoid machine malfunction, do not use the equipment under the following conditions: Before You Start Cautions BDirect exposure to sunlight BExtremely high or low temperature [temperature range: 10˚C to 32.5˚C (50˚F to 90.
■CD-ROM To prevent the CD-ROMs from accidental damages: Before You Start BDo not leave the disc out of the protective case. BDo not place heavy objects on the disc case or drop the case. BTo clean the disc, hold the disc by its edges and wipe it from the center to the edges with a dry, soft cloth. BDo not leave the disc in direct sunlight or near heat sources. Cautions BDo not touch or write on the surface of the disc.
Features Before You Start The KX-PS8000 is a high quality system that provides fast color image processing functions, including color scanning, color printing, and color duplicating. The KX-PS8000 is comprised of two components: BColor scanner (KX-PS8002) BColor laser printer (KX-PS8001) Features The KX-PS8000 system offers you the following functions: BScanning BPrinting BDigital Duplicating These functions are used for various tasks such as Desktop Publishing, or image editing.
System Requirements PC Before You Start To operate the KX-PS8000 Enhanced system effectively, see the following. CPU: Display: Drive: System Requirements (PC and Interface) Operating System: RAM: Free disk space: Virtual memory: More than Pentium or Pentium PRO (133 MHz or faster CPU is recommended.) Windows® 3.1*1, Windows 95*2 or Windows NT® 4.0*3 *4 (Intel only) 16 MB or more (More than 32 MB is recommended.) 100 MB or more 16 MB or more (More than 32 MB is recommended.) for Windows 3.
Minimum Space Requirements Before You Start 50 cm (19.7″) ADF opening space 105 cm (41.3″) * Minimum Space Requirements/ Power Source * 126.5 cm (49.8″) with 2nd cassette feeder. Rear 45 cm (17.7″) Multi Purpose Tray Opening Space 35 cm (13.8″) Controller Board Opening Space Left Right 60 cm (23.6″) Front cover opening space 50 cm (19.
Unpacking Before You Start Make sure that all of the items shown below were provided and have not been damaged. Report damage or shortages to the reseller from which the units were purchased. Page 2 includes an area for recording important information such as the name of reseller, serial numbers, and date of purchase. Note: BSave the original cartons and packing materials for future shipping and transporting of the units. They have been specifically designed to protect the equipment during shipment. 1.
Part Names Scanner Before You Start ■Front side view ADF top cover Document guides ( ☞ P. 43) Part Names (Scanner) ADF tray ADF ( ☞ P. 21, 43) Scanner glass ( ☞ P. 43) Power switch ( ☞ P. 30) Scanner panel ( ☞ P. 16) ■Rear side view Scanner lock ( ☞ P. 21) AC inlet ( ☞ P. 27, 28) ADF cable ( ☞ P. 21) SCSI connector [SCSI A] ( ☞ P. 26, 27) SCSI ID NO. and terminator switches ( ☞ P. 29) SCSI connector [SCSI B] ( ☞ P. 26, 27) ADF connector ( ☞ P.
Printer ■Front side view Before You Start Printer panel ( ☞ P. 18) Right side door ( ☞ P. 20) Output tray ( ☞ P. 19) Part Names (Printer) Media tray ( ☞ P. 23) Front door ( ☞ P. 19) Fuser Imaging unit ( ☞ P. 19) ■Rear side view SCSI connector ( ☞ P. 26, 27, 28) SCSI ID NO. and terminator switches ( ☞ P. 29) Multi-purpose tray (MPT) Left side door [Media thickness switch*] Power switch ( ☞ P. 30) * Accessible by operating the left side door AC inlet ( ☞ P.
Scanner Panel Overview Before You Start # $ % RESET INCREASE/NEXT ENTER STOP START B/W START COLOR ' ( ) MODE Scanner Panel Overview READY/ERROR & # LCD (Liquid Crystal Display) panel The scanner LCD has two 20-character lines to display the scanner’s or duplicator’s status/error messages or the duplicator’s menu settings. When the duplicator is ready, “Ready” with duplicate settings such as number of copy, density setting is displayed.
& READY/ERROR indicator Status READY Indicator ERROR Indicator Diagnosing/Initializing Blinking *1 OFF Ready ON OFF Blinking * OFF Scanning (for duplicate) Blinking *3 OFF Printing (for duplicate) Blinking *1 OFF User Correctable Error OFF Blinking Call for Service Error OFF ON Scanner Panel Overview Scanning 2 Before You Start BThe READY indicator (green) blinks during initializing/scanning operation and is illuminated (ON) when the scanner is ready.
Printer Panel Overview Before You Start # READY ) ERORR MENU /EXIT Printer Panel Overview ENTER CANCEL $ % CONTINUE & ' ( # LCD (Liquid Crystal Display) panel The printer LCD has two 24-character lines to display the printer’s status/error messages or menu settings. $ MENU/EXIT button BWhen the printer is ready, pressing this button enters the Menu mode. BPressing this button exits the Menu mode. % I /CANCEL button BPressing this button for 2 or more seconds cancels the data in the printer.
Setting Up the Printer Preparing the Imaging Unit Open the front door. 2 Turn the upper green lever clockwise until it stops and the arrows are aligned. (This tightens the internal belts to ready the unit for printing.) 1 Remove the adhesive tape that holds the output tray against the printer. 2 Lower the tray to the operating position. Setup 1 Setting Up the Output Tray Setting Up the Printer (Preparing the Imaging Unit/Setting Up the Output Tray) 3 Close the front door.
Installing the Toner Cartridges Note: BThe toner cartridges that are shipped with the printer are starter cartridges. They are installed in exactly the same manner as the other cartridges; the only difference is that the starter cartridges have less toner. (The page life expectancy is 3,000 pages, which is based on a 5% image area.) Setup 1 Remove the packaging from the toner cartridge. 2 Remove the shipping cover from the cartridge.
Setting Up the Scanner Unlocking the Scanner The scanner must be unlocked before it can be used. The scanner lock is located on the left of the scanner. Installing the Automatic Document Feeder To install the ADF (Automatic Document Feeder), perform the following steps. To unlock the scanner: 1 Turn the scanner lock counterclockwise with a flat-blade screwdriver until the lock pops out. 1 Hold the ADF vertically, then insert the tabs into the holes on the rear of the scanner.
Installing the Scanner The scanner can be installed using two methods: Method A. On top of the printer Method B. On left or right side of the printer 2 Install the guide pins and tighten them with a flat-blade screwdriver. 3 Match the guide pins to the holes under the scanner, and place the scanner gently onto the printer. A Setup B Installing the Scanner For method A, perform the following procedure.
Loading Media Loading Paper or Transparencies in the Media Tray The printer uses five different trays: Tray Remove all packaging materials from inside the media tray; refer to the instruction sheet attached to the tray. 3 Push down on the metal plate until it clicks, locking it in place. 4 Fan the media (paper/transparencies), then tap it on a level surface to avoid media jams or skewed printing. Size A4 Transparency 210 mm x 297 mm (8.3″ x 11.7″) Letter Paper 216 mm x 279 mm (8.
5 Place the media in the tray under the hooks. The height of media should not exceed the limit mark on the tray, or it may cause a jam. Margins and Print Area When the image is printed on the media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in the application software to match the print area. The following table and illustrations show the page sizes, the largest print areas, and the margins for the media sizes supported on this printer.
Connecting the System The scanner, printer, and PC (with SCSI-2 board installed) can be installed in different configurations depending on the function(s) to be used. Only one PC can be connected with your DCIS. ■Connecting the Scanner to a Computer ( ☞ P. 28) ■Digital Color Imaging System (DCIS) Standard System ( ☞ P. 26) Setup BFunction Scanning Documents ( ☞ P. 46) Connecting the System BFunctions Duplicating Documents ( ☞ P. 44) Scanning Documents ( ☞ P.
DCIS Standard System 3 If a SCSI-2 board has been installed in your computer, be sure it is compatible with the recommended one ( ☞ P. 11). If it is not installed, be sure to install only a recommended SCSI-2 board ( ☞ P. 11). Connect the SCSI cable provided to the printer’s SCSI connector and to the scanner’s SCSI connector. The printer must be the last device in the chain because the printer has only one SCSI connector.
6 Connect the power cords to the scanner’s AC inlet, to the printer’s AC inlet and to AC outlets. DCIS Stand Alone System Make sure the scanner and printer are turned off. 2 Connect the SCSI cable provided to the scanner’s SCSI connector A or B and to the printer’s SCSI connector. 3 Make sure the terminator switches (#4) of the scanner and printer are set to ON. 1 ON Setup 1 2 2 3 4 3 1 Scanner Printer BTo change a terminator setting, refer to page 29.
Connecting the Scanner to a Computer Note for Terminator setting: BThe terminator must be installed or set to ON on the last SCSI device only. 1 2 Make sure the computer, scanner and the other connected peripheral devices are turned off. Setup Connect the SCSI cable to the computer’s SCSI connector and to the scanner’s SCSI connector A or B. 3 Make sure the SCSI ID No. of the scanner is 2 (default setting). Note for Terminator setting: BThe printer must be the last device in the chain.
■Using a parallel interface cable: If you do not have a parallel interface cable, you will need to purchase one from your local computer store or dealer. 2 Connect the parallel interface cable to the computer’s parallel interface connector and the printer’s parallel interface connector. ■Setting the SCSI ID Number In most cases, there is no need to change the default settings.
Power On 1 Turn ON the scanner, then the printer. Next turn ON the computer. 2 The scanner will be ready after approximately 20 seconds, and “Ready”, “PTR Initializing” will be displayed on the scanner LCD panel. 3 # The READY indicator on the printer starts flashing and “Initializing” is displayed on the printer LCD panel. Setup $ After approximately 3.5 minutes, the printer’s READY indicator is illuminated and “Ready” is displayed on the printer LCD panel.
Installing the KX-PS8000 Software The KX-PS8000 software installation will create the following. BPrinter driver for Windows 3.1, Windows 95 or Windows NT 4.0 BTWAIN scanner driver (32 bit and/or 16 bit) BDigital Duplicator Utility BStatus Display for Windows 3.1, Windows 95 or Windows NT 4.0 Start Windows 3.1. 2 Quit all applications. 3 Insert the KX-PS8000 CD-ROM into your computer’s CD-ROM drive. 4 Click File from the Program Manager, then click Run... .
Installing the Printer Driver and Utilities for Windows 95 1 2 3 Start Windows 95. Quit all applications. ■Using Plug and Play 1 Turn on the scanner, then the printer. 2 Turn on the computer and start Windows 95. The New Hardware Found window is displayed for a few seconds, then the Update Device Driver Wizard window is displayed. Click Start , move the pointer to Settings, then click Control Panel. The Control Panel window is displayed. Setup 4 Double click Add/Remove Programs .
Installing the Printer Driver and Utilities for Windows NT 4.0 1 2 3 Start Windows NT 4.0. Quit all applications. Click Start , move the pointer to Settings, then click Control Panel. 13 14 Click Next> . 15 16 Click Next> . 17 18 Click Browse... . The Control Panel window is displayed. 4 Double click Add/Remove Programs . 6 Insert the KX-PS8000 CD-ROM into CD-ROM drive. 7 Click Next> . The Install Program From Floppy Disk or CDROM window is displayed.
Installing the SCSI port: Notes: BIt is recommended that you do not connect the printer directly to the file server. Otherwise the printer and server performance may be diminished. BWhen printing through the SCSI port, the access speed between other connected SCSI devices is diminished. BTo connect the KX-PS8000 to your SCSI port, a SCSI driver and ASPI Manager must be installed. Refer to your SCSI board manual. 1 Click Start , select Settings, then click Printers.
For a client computer: To use the printer connected to the server, perform the following steps after installing the printer driver. 1 Click Start , select Settings, then click Printers. The Printers window is displayed. 3 4 5 Select Network printer server. 7 Click Next> . Select the Panasonic KX-PS8000 printer in the Shared Printers box. Click OK and follow the instructions on the screen. Click Finish . 1 2 3 4 5 6 Double click the My computer icon.
■Removing the Printer Driver 1 Click Start , move the pointer to Settings and click Printers. Removing the KX-PS8000 Software If you need to remove the KX-PS8000 software, perform the following steps. 2 Select Panasonic KX-PS8000. 3 Click File menu, then click Delete. 4 Click Yes . ■For Windows 3.1 users: Setup 1 From the Program Manager double click the Panasonic KX-PS8000 Utilities icon. 2 Double click the Uninstall Utility icon. 3 Click Yes .
Installing the Bundled Software For Windows 3.1: BCorel Photo-Paint 5.0 Plus BTextBridge BPanasonic font manager (in KX-PS8000 CDROM) ■For Windows 95 / Windows NT 4.0 users: 1 Start Windows 95/Windows NT 4.0. 2 Quit all applications. 3 Insert the KX-PS8000 CD-ROM into your computer CD-ROM drive. 4 Click Start , move the pointer to Run..., then click Run . 5 Click Browse and select your CD-ROM drive from the [Drives:] box. 6 Select Instapp.exe, and click OPEN . 7 Click OK .
Reading a Manual on the KX-PS8000 CD-ROM The following files are included on the KX-PS8000 CD-ROM: 8000op.pdf Operating Instructions (Manual) 8000ref.pdf Utilities and Drivers Reference Guide (Manual) ar16e301.exe* Acrobat Reader for Windows 3.1 Ar32e301.exe* Acrobat Reader for Windows 95 / Windows NT 4.0 To open and read a manual on your computer screen, install Acrobat Reader for Windows 3.1, Windows 95 or Windows NT 4.0 in your computer. * File name of Acrobat Reader may differ depending on the version.
Setting the Color Density The printer panel provides an interface to adjust the density of the toner applied to the media. This feature compensates for the changes in density that can occur as environmental conditions change, toner cartridges or the imaging unit age. Perform the following steps to adjust the color density: The current density setting for each color is indicated by the line enclosure on the Color Calibration Page as shown in the following example.
2 Compare the current color density settings on the Color Calibration Page with the color density samples on the Color Calibration Card to see if they match. Place the Color Calibration Page on at least 2 sheets of clean white paper in a well-lighted area. Color Calibration Card you wish to adjust the density for all 4A Ifcolors simultaneously, perform the following, then go to step 5 # Repeat instructions # through % of step 1 on page 39. Color Calibration Calibration Offset $ Press the ENTER button.
you wish to adjust the density for 4B Ifeach color independently, perform the following, then go to step 5. # Repeat instructions # through % of step 1 on page 39. $ Press the F button. Color Calibration CYAN 5 Press the ENTER button to reprint the Color Calibration Page. BThe line enclosure reflects the changes made to the settings. BIf you are not satisfied with the current color density settings, repeat steps 4 and 5 above. Notes: BThe color density setting affects the average life of toner.
Before Operation Acceptable Documents The documents that meet the following conditions can be scanned. For scanner glass: Max. 216 mm x 356 mm (8.5″ x 14″) For ADF (Automatic Document Feeder): Document width: 100 mm to 216 mm (3.94″ to 8.5″) Document length: 178 mm to 356 mm (7″ to 14″) ADF tray: up to 50 pages of document [75 g/m2 (20 lbs.) fresh paper] Document weight: 52.5 g/m2 to 127.5 g/m2 (14 lbs. to 34 lbs.) Unacceptable Documents Do not use the following types of documents.
Placing Documents Perform the following and go to page 44 or 46 depending upon the operation. ■ Using the ADF # Fan the stack of documents and tap it on a level surface to avoid document jams. $ Insert the documents fully in the ADF tray with the printed sides facing up and top of the documents first. ■ Using the scanner glass # Open the ADF. $ Place the document face down on the scanner glass referring to the document position marks. % Close the ADF.
Duplicating Documents Any acceptable documents (☞ P. 42) can be duplicated. Before you start operation, make sure the printer is ready. (The “READY” indicator is illuminated.) There are two methods to duplicate a document: A. Using the Digital Duplicator Utility (☞ below) B. Using the Scanner Panel (☞ P. 45) Using the Digital Duplicator Utility ■For Windows 3.1 users: 1 Basic Operations ■For Windows 95/Windows NT 4.
5 To produce a high quality duplicate(s) of the original document(s), perform the following by referring to the table below: # Select an image type that corresponds to your original document by clicking on G at the left of Original Image Type box. Image Type Original Document Color Printed Photo Color printed material (Catalog, etc.) Color Glossy Photo Color photo B/W Text Text B/W Halftone, Photo Monochrome halftone or photo original .
Scanning Documents Any acceptable documents ( ☞ P. 42) can be scanned. ■For Windows 3.1 users: ■For Windows 95 / Windows NT 4.0 users: 1 2 Start Windows 95/Windows NT 4.0. 3 Click Corel PHOTO-PAINT 6. 4 Click the File menu, and move the pointer to Acquire Image. The Corel PHOTO-PAINT Plus window is displayed. 5 Click Select Source... . 4 Click the File menu, then click Acquire Image. 6 Select Panasonic KX-PS8000 32-bit driver, then click Select . 5 Click Select Source... .
9 Place the document(s) in the ADF tray or on the scanner glass ( ☞ P. 43). 10 Click Prescan to display the document image in the Preview Screen and select a scanning area. 11 Click Scan . 2 After several minutes, the document will be printed. Print time depends on the size of the document. Note: BFor additional information refer to the Utilities and Drivers Reference Guide. Saving a Scanned Document The scanner will start scanning the document(s).
Scanner Menu Mode The scanner Menu mode includes a Main menu and a Selection menu that can be changed from the scanner panel. Once in the Menu mode: BPress the MODE button to display the next menu. BPress the INCREASE/NEXT button to display the next selection. BPress the START/ENTER button to activate the selection. In the duplicate ready status (when “Ready” is displayed in the upper line of the LCD), pressing the Mode button will allow you to enter the Menu mode.
Main Menu (Upper line in LCD) Output Order (ADF) JAM Recovery Energy Star Menu Default Selection Menu (Lower line in LCD) Notes Face Up Face Down *1 On Off *1 On *1 Off Set *1 Reset *1 Factory default setting Outline for Menus Density Adjusts a print density from level 1 to 5. Level 1 produces the lightest printout (duplicate), and level 5 produces the darkest. Paper Source Selects a media tray. Selects the same media size that you have inserted in the multi-purpose tray.
Outline for Operation INCREASE/NEXT Scanner Panel START COLOR/ENTER RESET INCREASE/NEXT STOP ENTER START B/W START COLOR MODE READY/ERROR START B/W STOP/RESET MODE 1 Press the MODE button to enter the Menu mode. The Menu Mode is displayed momentarily, then the Density menu is displayed. Basic Operations Scanner Menu Mode (Outline for Operation) 2 Press the MODE button repeatedly until the desired menu is displayed.
Printer Menu Mode The printer Menu mode includes a Main menu, Item menu, Selection 1 menu and Selection 2 menu which can be changed from the printer panel. When Ready is displayed in the upper line of the LCD, pressing the MENU/EXIT button will allow you to enter the Menu mode. Once in the Menu mode: BPress the F/CONTINUE button to: Display the next menu. Display the next item. Increase the numerical value of the selection by 1 or display the next selection.
Main Menu Maintenance Item Menu Page Count xxxxxx Imaging Unit Usage=xx% Transfer Unit Usage=xx% Fuser Unit Usage=xx% Oil Roll Usage=xx% Outline for Menus Test Page Prints the Configuration Page and Maintenance Page. ■Configuration Page Prints general information on printer settings and configuration. ■Maintenance Page Prints each color (Cyan, Magenta, Yellow or Black) halftone to check for print quality.
Outline for Operation 7 Printer Panel READY Press the ENTER button to activate your selection and advance to the next item in the same menu that you selected in step 2. ERORR MENU /EXIT BIf you have selected Maintenance Page in step 4, the printer will exit the Menu mode after printing a maintenance page in the selected color. BIf you have selected Data Timeout in step 4, you will enter the Selection 2 menu.
Troubleshooting Scanner Trouble Possible Cause Corrective Action Scanner does not turn on. AC cord is not connected. Connect the AC cord. Scanner Error 49 is displayed on LCD when powered on. Scanner is locked. Unlock the scanner ( ☞ P. 21). Scanning operation cannot be performed. SCSI cable is not properly connected. Connect the SCSI cable ( ☞ P. 26-28). SCSI ID No. is not set correctly. Set the SCSI ID No. correctly ( ☞ P. 29). SCSI-2 board is not compatible.
Trouble Possible Cause Corrective Action Scanned image has vertical lines when a document is scanned using the ADF. ADF scanner glass or white sheet is dirty. Clean the ADF scanner glass and white sheet. Document guides are not adjusted correctly. Adjust the guides according to the width of the document. Document is inserted face down. Insert the document face up. An internal error has occurred. Turn the scanner off and on 2-3 times. If the error persists, call for service.
Printer Trouble READY indicator is blinking. READY indicator is off. ERROR indicator is on. Possible Cause Corrective Action The printer is receiving, processing or printing job. Wait for the job to be completed or cancel the job. You have entered the Menu mode in the printer panel. Exit the Menu mode by pressing the MENU/EXIT button. The printer is not ready, is disabled, or has detected an error. Error occurred that is not usercorrectable.
Trouble A single color appears faded. Possible Cause Corrective Action Check the density setting by printing the Color Calibration Page in the Color Calibration menu from the printer panel. Compare the settings with the color density samples on the Color Calibration Card and, if necessary, adjust the density from the printer panel. Refer to Setting the Color Density on page 39. The toner is almost depleted.
Possible Cause Corrective Action Prints are missing fine-line detail. The imaging unit has reached the end of its useful life. Replace the imaging unit. Dark color spots and dark or light streaks appear in all colors. The imaging unit has reached the end of its useful life. Replace the imaging unit. On the Maintenance Page, straight, thin light vertical line in colors. The photosensitive belt inside the imaging unit is scratched. Replace the imaging unit.
Trouble Possible Cause Corrective Action The imaging unit is scratched. Replace the imaging unit; make sure that the old imaging unit is not exposed to light for more than 45 seconds. If a new imaging unit does not correct the problem: BPut the old imaging unit back into the printer. BRepack the new imaging unit. The fuser is damaged. Replace the fuser. A piece of the printed image is missing and reappears out of place, approximately 129 mm (5″) down the page.
Trouble The entire page prints in black, including the borders. Troubleshooting Troubleshooting (Printer) 60 Possible Cause Corrective Action Bad electrical contact for the main charge grid. Reinsert the imaging unit to correct the contact for the main charge grid. The main charge grid is broken. Replace the imaging unit. Toner spots appear on the back of the media. The transfer unit is worn out. Replace the transfer unit. The page prints in black in the image area only. (The borders are clear.
■If you can’t make a print Trouble Printer not operating. Corrective Action Make sure that you plugged in the printer and turned it on. Make sure that you connected the interface cable(s) properly. More info to come for these messages. Trouble The printer does not print correctly.
■Media problems Trouble Frequent paper-picking errors. Corrective Action Fan the paper or transparencies before installing them in their respective trays; this is especially important for transparencies because they tend to stick together. Make sure that you have loaded paper in the paper tray and transparencies in the transparency tray. Make sure that the media is installed under the hooks at the front of the media tray.
■Problems with image size and position Trouble Corrective Action Off-set images. Check your application for correct image sizing. Cut-off images. Check your application for image sizing. Make sure that the correct size media is in the media tray. ■Print quality problems Trouble Prints have dull, faded colors. Corrective Action Print the Color Calibration Page from the Color Calibration menu in the front panel.
Error Messages Scanner LCD Panel Error Message Possible Cause Corrective Action ADF top cover open. Close the ADF top cover ADF top cover is open. Close the ADF top cover. ADF paper Jam. A jam has occurred in the ADF. Open the ADF top cover, remove the jammed document. Remove document from ADF tray. A document is placed in the ADF tray when power is turned on. Remove the document from the ADF tray.
Error Message Possible Cause Corrective Action Install the black toner cartridge. Cyan Toner Cartridge Not installed Cyan toner cartridge is not installed. Install the cyan toner cartridge. Magenta Toner Cartridge Not installed Magenta toner cartridge is not installed. Install the magenta toner cartridge. Yellow Toner Cartridge Not installed Yellow toner cartridge is not installed. Install the yellow toner cartridge. Imaging Unit Not installed Imaging unit is not installed.
Error Message Possible Cause Error Messages (Printer LCD Panel) Imaging Unit wearing out Imaging unit is wearing out. Replace the imaging unit soon. Transfer wearing out Second transfer roller is wearing out. Replace the transfer roller soon. Fuser Unit and Oil Roll Worn out Fuser is worn out. Replace the fuser unit now. Fuser Unit wearing out Fuser is wearing out. Replace the fuser unit soon. Oil Roll Worn out Oil supply roll is worn out. Replace the oil supply roll now.
Options and Supplies Options Model Number Description KX-PKC3 Letter paper tray KX-PKC4 A4 paper tray KX-PKC5 Letter transparency tray KX-PKC6 A4 transparency tray KX-PKC7 Legal paper tray KX-PCSF1 2nd cassette feeder KX-PEMC7 4 MB SIMM KX-PEMC8 8 MB SIMM KX-PEMC9 16 MB SIMM KX-PEMCA 32 MB SIMM KX-PNBC4 Network card for ethernet KX-PUCA1 Print Count Manager Supplies Model Number Description Toner cartridge : Black KX-PDPC4 Toner cartridge : Cyan KX-PDPM4 Toner cartridge : Mage
Matsushita Electric Industrial Co., Ltd. Central P.O.