FEATURES GUIDE

General Features
Features Guide 149
Case Study
Case 1—When analysing a calling party's CLIP
Case 2—When analysing a DDI/MSN number
Case 1: When Analysing a Calling Party's CLIP
Case 2: When Analysing a DDI/MSN Number
SITUATION RECOMMENDATION
Table Example
no.
A call from an
important customer
Ring the extension of the person in charge.
(e.g. the president/a manager/a sales person)
1
Let a caller choose a ringing extension by using the
AA/DISA features.
For the operation, refer to "2.2.8 To Access
Another Party Directly from Outside (Direct
Inward System Access [DISA])" in the User
Manual.
2
A call from
overseas
(e.g. from Spain)
Ring the extension of the person in charge.
(e.g. a sales person/a person who speaks Spanish)
1
When all are busy Forward incoming calls to the company message
box.
3
SITUATION RECOMMENDATION
Table Example
no.
When out of the
office
Forward calls to GSM. (DISA, CO-to-CO)
For the operation, refer to 2.2.8 To Access Another
Party Directly from Outside (Direct Inward
System Access [DISA])
2
Forward calls to
Built-in Voice
Message box.
(On a holiday) Forward calls to
the Company message box.
4
(When away from your desk)
Forward calls to your Personal
message box.
5
When all are busy Forward incoming calls to the
company message box.
3