FEATURES GUIDE

General Features
Features Guide 151
• If you assign an ISDN extension as the destination of 1:1 calls, be sure to select Busy in
programme [456] Call Handling When All Busy. Other selections are not applicable.
• If you assign an ISDN extension as one of the destinations of 1:N calls, be sure to select
Recovery in programme [456] Call Handling When All Busy. Other selections are not
applicable.
• Up to 60 handling tables (1-60) can be assigned.
• Intelligent Call Handling table number 61 and 62 are reserved to handle calls which the
system cannot analyse. Be sure 61 (for day mode) is assigned to at least 1 extension and 62
(for night mode) is assigned to at least 1 extension. The destinations of 61 and 62 cannot be
a floating extension, a phantom extension, or a voice mail extension.
• If a floating extension/phantom extension/voice mail extension is assigned to receive a call,
an extension and an ISDN extension cannot receive a call.
OGM examples
OGM 1
"This is ABC company. For the sales division, press 1. For the service division, press 2. To call
the operator, press 0."
"This is ABC company. To contact Mr. D, press 101. To contact Mrs. E, press 102."
OGM 2
"We are sorry. The line is currently busy."
OGM 3
"This is ABC company. Please leave a message after the beep."
For the Night Mode
"This is ABC company. We are sorry but our office is closed for the day."
LED Pattern of CO Button and DDI/CLIP Key
Receiving
Patterns
CO Button CLIP Button
The
Extension
is Idle
Busy
The
Extension
is Idle
Busy
1:1
(Operator)
or Call
Waiting is
on
Ringing
Flashing
Green
Flashing
Green
Flashing
Green
OFF
1:1
(Except for
operator)
and Call
Waiting is
off
Ringing
Flashing
Green
Busy Tone
(for a
Caller)
Flashing
Green
OFF