FEATURES GUIDE
General Features
Features Guide 197
Operator
Description
The system supports up to 2 operators during day and night modes separately. Any extension
can be appointed as an operator. The extension assigned as Operator has the ability to perform
the following operations:
• Clearing the password of the Live Call Screening
• Printing/clearing the System Working Report
• Setting/clearing the Remote Station Lock
• Switching the Class of Service — primary/secondary
• Switching the Day/Night mode manually
• Turning on/off the external background music
• Setting/cancelling the Incoming Call Log Lock
Only Operator 1 has the ability to perform the following operations:
• Setting the Automatic Overflow
• Setting the Hurry-Up Transfer
• Recording/playing company outgoing messages*
• Playing/deleting the voice messages in the company message box*
• Receiving the Alert Indication (Memory, Printer)
• Receiving the call which is transferred from DND extension
*: The system determines which of the extension can perform these operations
depending the priority as follows:
Operator 1 > Operator 2 > Manager > Jack 1-1
Conditions
• If eXtra Device Port mode is enabled at the operator's extension, the digital proprietary
telephone user is regarded as the operator.
• The operator can be assigned as a destination of the Transfer Recall by System
Programming.
• The Intelligent Call Handling 1:1 call which is refused by the receiving extension can be
forwarded to the operator.
• The Intelligent Call Handling 1:1 call with an improperly dialled number will be handled
by Intelligent Call Handling table 61 (day) or 62 (night).
Programming Guide References
• [005] Flexible CO Button/PF Key Assignment
• [006] Operator/Manager Extension Assignment — Day/Night
• [100] Flexible Numbering
• [129] Operator Queue