FEATURES GUIDE

General Features
Features Guide 209
Phantom Extension
Description
Allows the system to route the calls to a phantom extension. A call to a phantom extension is
sent to an extension who has the corresponding Phantom button. A Phantom button can be
assigned by Station Programming.
Conditions
• Types of calls whose destination can be the phantom extension are:
Outside calls — Intelligent Call Handling 1:1; Intelligent Call Handling 1:N; IRNA;
Hunting Group — Overflow
Intercom calls — Extension; Transfer
• You can call the phantom extension by pressing the Phantom button or by dialling the
phantom extension number. If several extensions have the same phantom extension button,
they will ring simultaneously.
• A phantom number must be assigned by System Programming before assigning the
Phantom button by Station Programming.
• There is a maximum of 16 phantom numbers. Each number has 2 to 4 digits, consisting of
numbers 0 through 9.
• The phantom number cannot be used for feature settings such as Call Forwarding.
• The lighting patterns and each status of the Phantom button are shown below.
• A DSS button can be assigned as the Phantom button so that the operator can use the button
for transferring a call.
Programming Guide References
• [005] Flexible CO Button/PF Key Assignment
• [130] Phantom Extension Number Assignment
• [140] Phantom Extension Name
Features Guide References
• Intelligent Call Handling — Distribution of Incoming Outside Calls
Lighting pattern Phantom Extension Status
Off Idle
Red on Calling a phantom extension
Flashing green rapidly
*1
*1
This lighting pattern is available only if the phantom button is assigned to the CO
button.
Incoming call