FEATURES GUIDE

General Features
54 Features Guide
Call Hold, Exclusive — CO Line
Description
Allows the extension user to prevent any other extension users from retrieving a held outside
call. Only the user who held it can retrieve the call.
Conditions
• If a call on hold is not retrieved in a specific period of time, Hold Recall results. After Hold
Recall results, the held call can be retrieved from any other extension.
• If an outside party is placed on hold and not retrieved in 15 minutes, it is automatically
disconnected.
• Call hold tone is sent to the party on hold. If Music on Hold is active, music is sent to the
party on hold.
• With a single line telephone, either 1 outside or intercom call can be held.
Programming Guide References
• [200] Hold Recall Time
Features Guide References
• Hold Recall
• Music on Hold
User Manual References
• 2.4.2 Holding a Call