TG103x.book Page 1 Wednesday, June 27, 2007 9:55 AM Operating Instructions Expandable Digital Cordless Answering System with 2 Handsets Model No. KX-TG1032 Model No. KX-TG1033 with 3 Handsets with 4 Handsets Model No. KX-TG1034 Model No. KX-TG1035 with 5 Handsets Model shown is KX-TG1032. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider.
TG103x.book Page 2 Wednesday, June 27, 2007 9:55 AM Table of Contents Introduction Product information . . . . . . . . . . . . . . Accessory information . . . . . . . . . . . . Important safety instructions . . . . . . . For best performance . . . . . . . . . . . . 3 4 6 8 Preparation Setting up the base unit. . . . . . . . . . . 9 Setting up the handset . . . . . . . . . . . 9 Controls . . . . . . . . . . . . . . . . . . . . . . 12 Display. . . . . . . . . . . . . . . . . . . . . . .
TG103x.book Page 3 Wednesday, June 27, 2007 9:55 AM Introduction Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG1032 KX-TG1033 KX-TG1034 KX-TG1035 Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 6 total handsets (included and optional) can be registered to a single base unit.
TG103x.book Page 4 Wednesday, June 27, 2007 9:55 AM Introduction Accessory information Included accessories No. Accessory Order number item Quantity KX-TG KX-TG KX-TG KX-TG KX-TG KX-TG 1032S 1032B 1033S 1034S 1034B 1035S 1 AC adaptor PQLV207V for base unit 1 1 1 1 1 1 2 Telephone PQJA10075Z line cord 1 1 1 1 1 1 3 Wall mounting adaptor PQKL10088Z1 1 1 1 1 1 1 4 Batteries HHR-4DPA (Part No.
TG103x.book Page 5 Wednesday, June 27, 2007 9:55 AM Introduction Additional/replacement accessories Accessory item Order number Rechargeable nickel metal hydride (Ni-MH) batteries HHR-4DPA Accessory handset with charger KX-TGA101 Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KXTCA92, KX-TCA93, KX-TCA94, or KX-TCA95 T-adaptor KX-J66 Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
TG103x.book Page 6 Wednesday, June 27, 2007 9:55 AM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
TG103x.book Page 7 Wednesday, June 27, 2007 9:55 AM Introduction WARNING: L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.
TG103x.book Page 8 Wednesday, June 27, 2007 9:55 AM Introduction determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
TG103x.book Page 9 Wednesday, June 27, 2007 9:55 AM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207.
TG103x.book Page 10 Wednesday, June 27, 2007 9:55 AM Preparation Battery installation/ replacement Attention: 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L When replacing batteries, remove the old batteries positive (S) end first. A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.
TG103x.book Page 11 Wednesday, June 27, 2007 9:55 AM Preparation Note: L When the batteries need to be charged, the handset beeps intermittently during use. Charger: Panasonic battery performance Charge contacts Note: L It is normal for the handset to feel warm during charging. L If you want to use the handset immediately, charge the batteries for at least 15 minutes.
TG103x.book Page 12 Wednesday, June 27, 2007 9:55 AM Preparation Symbols used in these operating instructions Symbol Meaning {} Button name The words in the brackets indicate button names on the handset and base unit. Example: {C}, {OFF} Controls Base unit A BC D E Proceed to the next operation. i “” Example: “Alarm” The words in quotations indicate the menu on the display. Example: {V}/{^}: “Off” Press {V} or {^} to select “Off”.
TG103x.book Page 13 Wednesday, June 27, 2007 9:55 AM Preparation O P Q R Handset J K L A B M E PAUS OOK PHONEB OK N Navigator key ({^} {V} {<} {>}) {MUTE} {CLEAR} {INTERCOM} {TRANSFER} Microphone Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. Adjusting audio volume Press {^} or {V} repeatedly while talking.
TG103x.book Page 14 Wednesday, June 27, 2007 9:55 AM Preparation 4 {V}/{^}: “Change language” i Display {OK} Handset display items Displayed Meaning item w Within range of the base unit L When flashing: Handset is searching for base unit.
TG103x.book Page 15 Wednesday, June 27, 2007 9:55 AM Preparation Date and time Set the correct date and time. – To use the available alarm function (page 25). – When you play back a message from the answering system (page 28), the unit announces the day and time it was recorded. 1 {MENU} 2 {V}/{^}: “Set date & time” i {OK} 3 {V}/{^}: “Date and time“ i {OK} 4 Enter the current month, day, and year by selecting 2 digits for each.
TG103x.book Page 16 Wednesday, June 27, 2007 9:55 AM Making/Answering Calls Making calls 1 Dial the phone number. L To correct a digit, press {CLEAR}. 2 Press {C}. 3 When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number, and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {OFF}. Note: L Use the speakerphone in a quiet environment. L To switch to the receiver, press {C}.
TG103x.book Page 17 Wednesday, June 27, 2007 9:55 AM Making/Answering Calls Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 24. Temporary ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.
TG103x.book Page 18 Wednesday, June 27, 2007 9:55 AM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Key Character {5} J K L 5 j k l 5 {6} m n Adding items to the phonebook {7} 1 {k} i {MENU} 2 {V}/{^}: “New entry” i {OK} 3 Enter the name (max. 16 {8} {9} characters). i {OK} 4 Enter the phone number (max. 24 digits). i {OK} 5 {V}/{^}: “Save” i {OK} 6 {OFF} Note: L Step 1 variation: {MENU} i {V}/{^}: ”Ph.
TG103x.book Page 19 Wednesday, June 27, 2007 9:55 AM Phonebook Searching for a name by initial Erasing all items 1 {k} 2 Press the dial key ({0} – {9}) that 1 2 3 4 5 corresponds to the first letter you are searching for (see the character table, page 18). Example: “LISA” Press {5} repeatedly to display the first phonebook entry starting with the initial “L” and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed.
TG103x.book Page 20 Wednesday, June 27, 2007 9:55 AM Phonebook Copying handset phonebook items You can copy one or all of the phonebook items from one handset to another. Copying an item 1 Find the desired item (page 18). i {MENU} 2 {V}/{^}: “Copy” i {OK} 3 Select the handset to copy to by pressing the desired handset number ({1} – {6}). L When an item has been copied, “Completed“ is displayed. L To continue copying another item: {V}/{^}: “Yes” i {OK} i Find the desired item.
TG103x.book Page 21 Wednesday, June 27, 2007 9:55 AM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Caller ID features When an outside call is being received, the calling party’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list by the most recent call to the oldest.
TG103x.book Page 22 Wednesday, June 27, 2007 9:55 AM Caller ID Service 5 Press {MENU} repeatedly until the 6 phone number is shown in the desired format. 1 Local phone number Ex: 321-5555 2 Area code – Local phone number Ex: 555-321-5555 3 1 – Area code – Local phone number Ex: 1-555-321-5555 {C} Caller ID number auto edit feature Once you call back an edited number, the unit will remember the Area Code and Format of the Edited Number.
TG103x.book Page 23 Wednesday, June 27, 2007 9:55 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired menu. i {OK} L If there is a sub-menu(s), press {V} or {^} to select the desired item. i {OK} 3 Press {V} or {^} to select the desired setting. i {OK} L This step may vary depending on the feature being programmed.
TG103x.book Page 24 Wednesday, June 27, 2007 9:55 AM Programming Main menu Ph.
TG103x.book Page 25 Wednesday, June 27, 2007 9:55 AM Programming *5 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first. *6 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the call waiting call. Alarm An alarm will sound once for 3 minutes at the set time.
TG103x.book Page 26 Wednesday, June 27, 2007 9:55 AM Answering System Answering system This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 15).
TG103x.book Page 27 Wednesday, June 27, 2007 9:55 AM Answering System 3 {V}/{^}: “Play greeting” i Greeting message {OK} i {OFF} When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message. Erasing your greeting message Recording your greeting message 3 {V}/{^}: “Erase message” i 1 {MENU} 2 {V}/{^}: “Answering device” i {OK} You can record your own greeting message (max. 2 minutes and 30 seconds).
TG103x.book Page 28 Wednesday, June 27, 2007 9:55 AM Answering System Listening to messages using the base unit Listening to messages using the handset When new messages have been recorded, the MESSAGE indicator on the base unit flashes. Press {MESSAGE}. L The base unit plays new messages. L When you have no new messages, the base unit plays back all messages. When new messages have been recorded: – “New message” is displayed.
TG103x.book Page 29 Wednesday, June 27, 2007 9:55 AM Answering System Operating the answering system You can also operate the answering system by pressing dial keys on the handset.
TG103x.book Page 30 Wednesday, June 27, 2007 9:55 AM Answering System Voice guidance When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
TG103x.book Page 31 Wednesday, June 27, 2007 9:55 AM Answering System Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1 Dial your phone number from a touch tone phone. 2 Let the phone ring 15 times. 3 Enter your remote code within 10 seconds after the beep. L The unit answers your call with the greeting message. L You can hang up, or enter your remote code again and begin remote operation (page 29).
TG103x.book Page 32 Wednesday, June 27, 2007 9:55 AM Answering System If your telephone service provider cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the Voice Mail service of your telephone service provider does. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone service provider before changing this setting.
TG103x.book Page 33 Wednesday, June 27, 2007 9:55 AM Voice Mail Service Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone.
TG103x.book Page 34 Wednesday, June 27, 2007 9:55 AM Multi-unit Operation 2 To stop paging: Intercom Intercom calls can be made between handsets Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. L When paging a unit for an intercom call, the paged unit beeps for 1 minute. Making an intercom call 1 {INTERCOM} 2 Select the handset you want to page by pressing the desired handset number ({1} – {6}).
TG103x.book Page 35 Wednesday, June 27, 2007 9:55 AM Multi-unit Operation Answering transferred calls Press {C} to answer the page. L After the paging party disconnects, you can talk to the outside caller. Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset.
TG103x.book Page 36 Wednesday, June 27, 2007 9:55 AM Useful Information 3 Insert the hooks on the wall Wall mounting (Base unit only) 1 Lead the AC adaptor cord and mounting adaptor into the holes 1 and 2 on the base unit. 1 2 telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 1 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.
TG103x.book Page 37 Wednesday, June 27, 2007 9:55 AM Useful Information 5 Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 9). L There are two common types of wall phone plates.
TG103x.book Page 38 Wednesday, June 27, 2007 9:55 AM Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. L Headset shown is KX-TCA86. 38 For assistance, please visit http://www.panasonic.
TG103x.book Page 39 Wednesday, June 27, 2007 9:55 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L The called handset is in use. L The handset you are calling is too far from the base unit. L There is no handset registered to the base unit matching the extension number you entered. L Other units are in use and the system is busy. Try again later. Error!! L Recording was too short.
TG103x.book Page 40 Wednesday, June 27, 2007 9:55 AM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 35). I cannot hear a dial tone.
TG103x.book Page 41 Wednesday, June 27, 2007 9:55 AM Useful Information Battery recharge Problem Cause/solution I fully charged the batteries, but 7 continues to flash. L Clean the charge contacts and charge again (page 11). L The batteries may need to be replaced with a new ones (page 10). I fully charged the batteries, but the operating time seems to be short. L Wipe the battery ends (S, T) and the unit contacts with a dry cloth. The handset display is blank.
TG103x.book Page 42 Wednesday, June 27, 2007 9:55 AM Useful Information Caller ID Problem Cause/solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.
TG103x.book Page 43 Wednesday, June 27, 2007 9:55 AM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service.
TG103x.book Page 44 Wednesday, June 27, 2007 9:55 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG103x.book Page 45 Wednesday, June 27, 2007 9:55 AM Useful Information about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy.
TG103x.book Page 46 Wednesday, June 27, 2007 9:55 AM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Notice FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
TG103x.book Page 47 Wednesday, June 27, 2007 9:55 AM Useful Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Number of channels: 60 Duplex Channels ■ Frequency range: 1.92 GHz to 1.93 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: Approx.
TG103x.book Page 48 Wednesday, June 27, 2007 9:55 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
TG103x.book Page 49 Wednesday, June 27, 2007 9:55 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG103x.book Page 50 Wednesday, June 27, 2007 9:55 AM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
TG103x.
TG103x.book Page 52 Wednesday, June 27, 2007 9:55 AM If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.