Operating instructions

Useful Information
For assistance, please call 1-800-211-PANA (7262). 43
Caller ID
Problem Cause & solution
The handset does not
display the caller’s name
and/or phone number.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
L If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 24).
L Generally caller information is displayed from the 2nd
ring.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 32).
L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 26).
The display exits the
caller list while searching.
L The handset automatically exits after 1 minute of
inactivity.
TG2420(e).book Page 43 Monday, January 24, 2005 4:42 PM