TG2511_21FX(e).book Page 1 Tuesday, February 2, 2010 3:08 PM Operating Instructions Digital Cordless Phone Model No. KX-TG2511FX KX-TG2512FX KX-TG2513FX Digital Cordless Answering System Model No. KX-TG2521FX Model shown is KX-TG2511. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID.
TG2511_21FX(e).book Page 2 Tuesday, February 2, 2010 3:08 PM Table of Contents Introduction Intercom/Locator Model composition . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 4 General information. . . . . . . . . . . . . . . 5 Intercom . . . . . . . . . . . . . . . . . . . . . . 32 Handset locator . . . . . . . . . . . . . . . . 32 Transferring calls, conference calls . 32 Important Information Useful Information For your safety . . . . . . . . . . . . . . . . . .
TG2511_21FX(e).book Page 3 Tuesday, February 2, 2010 3:08 PM Introduction Model composition Base unit Handset Part No. Part No. Series Model No.
TG2511_21FX(e).book Page 4 Tuesday, February 2, 2010 3:08 PM Introduction Accessory information Supplied accessories Quantity No. Accessory item/Part number 1 2 KX-TG2511 KX-TG2521 KX-TG2512 KX-TG2513 AC adaptor/PQLV219CE 1 2 3 Telephone line cord 1 1 1 3 Rechargeable batteries*1/ HHR-55AAAB or N4DHYYY00005 2 4 6 4 Handset cover*2 1 2 3 5 Charger — 1 2 *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset.
TG2511_21FX(e).book Page 5 Tuesday, February 2, 2010 3:08 PM Introduction General information L This equipment is designed for use on the Czech and Slovakia analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. L For use in other countries, please contact your equipment supplier. Declaration of Conformity: L Panasonic System Networks Co., Ltd.
TG2511_21FX(e).book Page 6 Tuesday, February 2, 2010 3:08 PM Important Information For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG2511_21FX(e).book Page 7 Tuesday, February 2, 2010 3:08 PM Important Information Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries.
TG2511_21FX(e).book Page 8 Tuesday, February 2, 2010 3:08 PM Important Information L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
TG2511_21FX(e).book Page 9 Tuesday, February 2, 2010 3:08 PM Important Information ■ Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) *1 KX-TG2511/KX-TG2512/KX-TG2513 *2 KX-TG2521 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
TG2511_21FX(e).book Page 10 Tuesday, February 2, 2010 3:08 PM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219CE. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T). ■ Base unit Press plug firmly. “Click” Hook Rechargeable Ni-MH ONLY Use only the supplied telephone line cord.
TG2511_21FX(e).book Page 11 Tuesday, February 2, 2010 3:08 PM Getting Started Note when setting up Battery level Icon Battery level Note for connections 5 High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG2511_21FX(e).book Page 12 Tuesday, February 2, 2010 3:08 PM Getting Started Controls Handset F G A Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items. – ? (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking. – {<} (y: Caller list): View the caller list. – {>} (R: Redial): View the redial list.
TG2511_21FX(e).book Page 13 Tuesday, February 2, 2010 3:08 PM Getting Started Item k Meaning Handset is on an outside call. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received. ECO The base unit transmission power is set to “Low”. (page 14) u Answering system is on.*1 (page 25) 5 Battery level [P] Privacy mode is on. (page 20) 0 New voice mail message received.
TG2511_21FX(e).book Page 14 Tuesday, February 2, 2010 3:08 PM Getting Started 4 {V}/{^}: “Select Language” i {j/OK} 5 {V}/{^}: Select your desired language. i {j/OK} i {ic} Note: L If you select a language you cannot read: {ic} i {j/OK} i {^} 3 times i {j/OK} i {V} 2 times i {j/OK} 2 times i {V}/{^}: Select your desired language. i {j/OK} i {ic} Dialling mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.
TG2511_21FX(e).book Page 15 Tuesday, February 2, 2010 3:08 PM Making/Answering Calls 3 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {k/C}. 2 3 {C} When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 2 Dial the phone number and press {s}. L Speak alternately with the other party. When you finish talking, press {ic}. Note: L For best performance, use the speakerphone in a quiet environment.
TG2511_21FX(e).book Page 16 Tuesday, February 2, 2010 3:08 PM Making/Answering Calls Note: L You can also program the handset ringer volume beforehand (page 20). Useful features during a call Hold This feature allows you to put an outside call on hold. 1 Press {j/OK}, during an outside call. 2 3 {V}/{^}: “Hold” i {j/OK} To release hold, press {C}. L Another handset user can take the call by pressing {C}.
TG2511_21FX(e).book Page 17 Tuesday, February 2, 2010 3:08 PM Making/Answering Calls Call share Available for: KX-TG2512/KX-TG2513 You can join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Note: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 20).
TG2511_21FX(e).book Page 18 Tuesday, February 2, 2010 3:08 PM Phonebook 2 Press the dial key ({0} to {9}) which contains the character you are searching for (page 33). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {V}/{^}: Scroll through the phonebook if necessary.
TG2511_21FX(e).book Page 19 Tuesday, February 2, 2010 3:08 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 {j/OK} 2 Press {V} or {^} to select the desired main menu. i {j/OK} 3 Press {V} or {^} to select the desired item in sub-menu 1. i {j/OK} L In some cases, you may need to select from sub-menu 2. i {j/OK} 4 Press {V} or {^} to select the desired setting.
TG2511_21FX(e).book Page 20 Tuesday, February 2, 2010 3:08 PM Programming Main menu Sub-menu 1 Handset Setup Set Date & Time*1 Ringer Setup Display Setup Base Unit Setup*1 Sub-menu 2 – Page 14 Ringer Volume*3 – Ringtone*4, *5 – Select Language*6 13 Contrast – Register H.set – 40 Keytones*7 – – Auto Talk*8 – 15 Dial Mode – 14 Recall/Flash*9, *10 <600 msec.
TG2511_21FX(e).book Page 21 Tuesday, February 2, 2010 3:08 PM Programming *6 The default display language will be as follows if you select the following regional codes when changing the unit’s region setting (page 13): *7 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.
TG2511_21FX(e).book Page 22 Tuesday, February 2, 2010 3:08 PM Programming Special programming Changing the unit’s region setting/Resetting the base unit 1 {j/OK} 2 {V}/{^}: “Base Unit Setup” i {j/OK} 3 4 {V}/{^}: “Country” i {j/OK} {V}/{^}: Select the desired country.
TG2511_21FX(e).book Page 23 Tuesday, February 2, 2010 3:08 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG2511_21FX(e).book Page 24 Tuesday, February 2, 2010 3:08 PM Caller ID Service Editing a caller’s phone number before calling back 1 {<} (y) 2 {V}/{^}: Select the desired entry. i {j/OK} 3 {V}/{^}: “Edit and Call” i {j/OK} 4 Edit the number. L Press dial key ({0} to {9}) to add, {k/C} to delete. 5 {C} Erasing caller information 1 {<} (y) 2 {V}/{^}: Select the desired entry.
TG2511_21FX(e).book Page 25 Tuesday, February 2, 2010 3:08 PM Answering System Answering system Available for: KX-TG2521 The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 29). Important: L When callers leave messages, the unit records the day and time of each message.
TG2511_21FX(e).book Page 26 Tuesday, February 2, 2010 3:08 PM Answering System Recording your greeting message You can record your own greeting message. 1 2 {j/OK} 3 4 {V}/{^}: “Greeting” i {j/OK} 5 6 {V}/{^}: “Yes” i {j/OK} 7 8 {V}/{^}: “Answer System” i {j/OK} {V}/{^}: “Start REC” i {j/OK} After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (50 seconds max.). Press {j/OK} to stop recording.
TG2511_21FX(e).book Page 27 Tuesday, February 2, 2010 3:08 PM Answering System Operating the answering system Calling back (Caller ID subscribers only) {j/OK} i {V}/{^}: “Answer System” i {j/OK} If caller information is received for the call, you can call the caller back while listening to a message.
TG2511_21FX(e).book Page 28 Tuesday, February 2, 2010 3:08 PM Answering System Important: L In order to operate the answering system remotely, you must first set a remote access code. Remote commands Key Operation {1} Repeat message (during playback)*1 {2} Skip message (during playback) 1 2 {j/OK} 3 4 {V}/{^}: “Settings” i {j/OK} {4} Play new messages {V}/{^}: “Remote Code” i {j/OK} {5} Play all messages 5 To turn on remote operation, enter the desired 3-digit remote access code.
TG2511_21FX(e).book Page 29 Tuesday, February 2, 2010 3:08 PM Answering System L You can either hang up, or enter your remote access code again and begin remote operation (page 27). Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings “Number of Rings” before the unit answers a call. You can select 2 to 6 rings, or “Auto”. The default setting is “4 Rings”.
TG2511_21FX(e).book Page 30 Tuesday, February 2, 2010 3:08 PM Answering System 5 {V}/{^}: Select the desired setting. i {j/OK} i {ic} Note: L When you select “Greeting Only”: – If you do not record your own message, the unit will play the prerecorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 26).
TG2511_21FX(e).book Page 31 Tuesday, February 2, 2010 3:08 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG2511_21FX(e).book Page 32 Tuesday, February 2, 2010 3:08 PM Intercom/Locator Intercom Available for: KX-TG2512/KX-TG2513 Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 {j/OK} 2 {V}/{^}: “Intercom” i {j/OK} 3 To page a specific handset, enter the handset number.
TG2511_21FX(e).book Page 33 Tuesday, February 2, 2010 3:08 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 33). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press {k/C} to erase the character or number highlighted by the cursor.
TG2511_21FX(e).
TG2511_21FX(e).book Page 35 Tuesday, February 2, 2010 3:08 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Error*1 L Recording was too short. Try again. Memory Full L The phonebook memory is full. Erase unnecessary entries (page 18). Messages Full*1 L Message memory is full. Erase unnecessary messages (page 27).*1 No link to base. Reconnect AC adaptor.
TG2511_21FX(e).book Page 36 Tuesday, February 2, 2010 3:08 PM Useful Information Problem Cause/solution I cannot hear a dial tone. L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. L Disconnect the base unit from the telephone line and connect the line to a known working telephone.
TG2511_21FX(e).book Page 37 Tuesday, February 2, 2010 3:08 PM Useful Information Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L The handset is not registered to the base unit. Register it (page 40). L Activating one touch eco mode reduces the range of the base unit in standby mode. If required, turn eco mode off (page 14).
TG2511_21FX(e).book Page 38 Tuesday, February 2, 2010 3:08 PM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
TG2511_21FX(e).book Page 39 Tuesday, February 2, 2010 3:08 PM Useful Information Answering system (KX-TG2521) Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 25). L The message memory is full. Erase unnecessary messages (page 27). L The recording time is set to “Greeting Only”. Change the setting (page 29). L If your own greeting message is not recorded properly, callers are unable to leave a message.
TG2511_21FX(e).book Page 40 Tuesday, February 2, 2010 3:08 PM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.
TG2511_21FX(e).book Page 41 Tuesday, February 2, 2010 3:08 PM Useful Information Changing the base unit PIN (Personal Identification Number) Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, contact an authorised service centre. 1 2 3 4 5 {j/OK} {V}/{^}: “Base Unit Setup” i {j/OK} {V}/{^}: “Base Unit PIN” i {j/OK} Enter the current 4-digit base unit PIN (default: “0000”). Enter the new 4-digit base unit PIN.
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TG2511_21FX(e).book Page 44 Tuesday, February 2, 2010 3:08 PM Sales Department N Czech N Slovakia Thámova 289/13 (Palác Karlín) 186 00 Praha 8 Štúrova 11, 811 02 Bratislava, Slovenská republika telefon: +420-236 032 511 centrální fax: +420-236 032 411 e-mail: panasonic.praha@eu.panasonic.com e-mail: servis.praha@eu.panasonic.com aktuální info na www.panasonic.cz Telefón: +421-2-2062-2211 Fax: +421-2-2062-2313 e-mail: servis.bratislava@eu.panasonic.com aktuálne info na www.panasonic.