PQQX14928XA ITI_2.book Page 1 Wednesday, August 23, 2006 10:44 AM Operating Instructions 2.4 GHz Digital Cordless Phone Model No. KX-TG2620 Model No. KX-TG2621 2.4 GHz Digital Cordless Phone with Two Handsets Model No. KX-TG2622 Model shown is KX-TG2620. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 6 hours before initial use.
PQQX14928XA ITI_2.book Page 2 Wednesday, August 23, 2006 10:44 AM Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Attach your purchase receipt here. 2 For assistance, please visit http://www.panasonic.
PQQX14928XA ITI_2.book Page 3 Wednesday, August 23, 2006 10:44 AM Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
PQQX14928XA ITI_2.book Page 4 Wednesday, August 23, 2006 10:44 AM CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands.
PQQX14928XA ITI_2.book Page 5 Wednesday, August 23, 2006 10:44 AM For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antenna vertically.
PQQX14928XA ITI_2.book Page 6 Wednesday, August 23, 2006 10:44 AM Table of Contents Introduction About these operating instructions . . . . . 7 Accessory information . . . . . . . . . . . . . . 8 Preparation Setting up the base unit . . . . . . . . . . . . 10 Setting up the handset . . . . . . . . . . . . . 11 Controls . . . . . . . . . . . . . . . . . . . . . . . . 13 Displays . . . . . . . . . . . . . . . . . . . . . . . . 16 Setting the unit before use . . . . . . . . . .
PQQX14928XA ITI_2.book Page 7 Wednesday, August 23, 2006 10:44 AM Introduction About these operating instructions These operating instructions can be used for KX-TG2620/KX-TG2621/KX-TG2622. Descriptions of the multiple handsets and charger KX-TG2622 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2622 only.
PQQX14928XA ITI_2.book Page 8 Wednesday, August 23, 2006 10:44 AM Introduction Accessory information Included accessories 1 2 3 4 5 Quantity No.
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PQQX14928XA ITI_2.book Page 10 Wednesday, August 23, 2006 10:44 AM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. C Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
PQQX14928XA ITI_2.book Page 11 Wednesday, August 23, 2006 10:44 AM Preparation Setting up the handset 2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover. Connecting the charger Available model: KX-TG2622 L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. (120 V AC, 60 Hz) B A Important: L Use only the rechargeable Panasonic battery noted on page 9.
PQQX14928XA ITI_2.book Page 12 Wednesday, August 23, 2006 10:44 AM Preparation Charger: Panasonic battery performance Available model: KX-TG2622 Charge contacts Note: L If you want to use the unit immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
PQQX14928XA ITI_2.book Page 13 Wednesday, August 23, 2006 10:44 AM Preparation Controls Base unit KX-TG2620/KX-TG2621 A KX-TG2622 B A B IN USE IN USE HANDSE T LOCATO R HANDSE T LOCATO R CHARGE CHARGE C A B C D E F G D E C D F G Antenna IN USE indicator Charge contacts CHARGE indicator {HANDSET LOCATOR} {1} (HANDSET LOCATOR) {2} (HANDSET LOCATOR) For assistance, please visit http://www.panasonic.
PQQX14928XA ITI_2.book Page 14 Wednesday, August 23, 2006 10:44 AM Preparation Handset KX-TG2620/KX-TG2622 J K A L M B B C D N O E I Charge contacts J Ringer indicator Message indicator K Receiver L Display M {MENU} N {OFF} O {MUTE} {CLEAR} P {HOLD} Q {HOLD} {INTERCOM} Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 16).
PQQX14928XA ITI_2.book Page 15 Wednesday, August 23, 2006 10:44 AM Preparation O {OFF} P {MUTE} {CLEAR} Q {HOLD} KX-TG2621 K L A B C D E F G H I J A B C D E F G H I J K M N B O P Q Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 16). Example: {Flash} Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
PQQX14928XA ITI_2.book Page 16 Wednesday, August 23, 2006 10:44 AM Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK}, {Flash} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation. Rcvd Kcalls Phone book L Displays Handset display items Displayed item Meaning J Voice enhancer is on.
PQQX14928XA ITI_2.book Page 17 Wednesday, August 23, 2006 10:44 AM Making/Answering Calls Making calls 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 2 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger.
PQQX14928XA ITI_2.book Page 18 Wednesday, August 23, 2006 10:44 AM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}. (Any key talk feature) 2 When you finish talking, press {OFF}. Note: L You can change the ringer tone. You can also adjust the ringer volume (page 26).
PQQX14928XA ITI_2.book Page 19 Wednesday, August 23, 2006 10:44 AM Making/Answering Calls Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}. Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.
PQQX14928XA ITI_2.book Page 20 Wednesday, August 23, 2006 10:44 AM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 2 3 4 5 {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). i {Next}i {Save} L To add other items, repeat from step 2. {OFF} Character {1} & ’ {2} a b c A B C 2 {3} d e f D E F 3 {4} g h i G H I ( J K L 5 k l ) , – .
PQQX14928XA ITI_2.book Page 21 Wednesday, August 23, 2006 10:44 AM Phonebook Searching for a name by initial 1 2 3 4 {Phonebook} i {Search} Press the dialing button ({0} to {9}, {#}, or {*}) that corresponds to the first letter you are searching for (see the character table, page 20). Example: “LISA” Press {5} repeatedly to display the first phonebook entry starting with the initial “L” and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed.
PQQX14928XA ITI_2.book Page 22 Wednesday, August 23, 2006 10:44 AM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list by the most recent call to the oldest.
PQQX14928XA ITI_2.book Page 23 Wednesday, August 23, 2006 10:44 AM Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 3 Press {^} or {V} to enter the caller list. Select the desired item. Press {Edit} repeatedly until the phone number is shown in the desired format.
PQQX14928XA ITI_2.book Page 24 Wednesday, August 23, 2006 10:44 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 24) or using the direct commands (page 26). L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 2 3 4 {MENU} Press {^} or {V} to select the desired menu.
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PQQX14928XA ITI_2.book Page 26 Wednesday, August 23, 2006 10:44 AM Programming Programming using the direct commands 1 2 3 4 {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Feature Feature code Note: L In the following table: – < > shows the default setting. – If “System setting” column is checked, you do not need to program the same item using another handset (KXTG2622).
PQQX14928XA ITI_2.book Page 27 Wednesday, August 23, 2006 10:44 AM Programming Feature Feature code Setting code Set flash time*6 {0}{5}{2} {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms System setting r Set line mode*7 {0}{5}{3} {1}: A {2}: r Store VM access# {0}{7}{1} Go to step 2 on page 28. r V.M. access {3} Go to step 2 on page 29.
PQQX14928XA ITI_2.book Page 28 Wednesday, August 23, 2006 10:44 AM Voice Mail Service Example: Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone.
PQQX14928XA ITI_2.book Page 29 Wednesday, August 23, 2006 10:44 AM Voice Mail Service Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on. 1 2 3 Press {C}, then press {VM} within 15 seconds. L If {VM} is not displayed, the Voice Mail access number has not been stored. Store the number (page 28).
PQQX14928XA ITI_2.book Page 30 Wednesday, August 23, 2006 10:44 AM Multi-unit Operation Handset locator KX-TG2620/KX-TG2621 1 2 Base unit: {HANDSET LOCATOR} L The handset beeps for 1 minute. Base unit: To stop paging, press {HANDSET LOCATOR}. Handset: To stop paging, press {OFF}. KX-TG2622 Intercom Available model: KX-TG2622 Intercom calls can be made between 2 handsets. Note: L If you receive a phone call while talking on the intercom, you hear 2 tones (page 26).
PQQX14928XA ITI_2.book Page 31 Wednesday, August 23, 2006 10:44 AM Multi-unit Operation Transferring calls between handsets, conference calls Available model: KX-TG2622 Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1 During an outside call, press {INTERCOM} to put the call on hold. 2 3 Press the right soft key. 4 Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call.
PQQX14928XA ITI_2.book Page 32 Wednesday, August 23, 2006 10:44 AM Multi-unit Operation Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. KX-TG2620/KX-TG2621 1 Handset: {MENU} i {0}{0} 2 Base unit: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute.
PQQX14928XA ITI_2.book Page 33 Wednesday, August 23, 2006 10:44 AM Useful Information Charger Wall mounting Available model: KX-TG2622 Base unit Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 10). L There are two common types of wall phone plates.
PQQX14928XA ITI_2.book Page 34 Wednesday, August 23, 2006 10:44 AM Useful Information Headset (optional) Available model: KX-TG2621 Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 9). L Headset shown is KX-TCA86. Switching a call between the headset and speakerphone To switch to the speakerphone, press {s}. To return to the headset, press {C}. 34 For assistance, please visit http://www.panasonic.
PQQX14928XA ITI_2.book Page 35 Wednesday, August 23, 2006 10:44 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L Another handset or the called handset is in use.*1 L The handset you tried to copy phonebook items to is in use.*1 L The handset you are calling is too far from the base unit.*1 Error!! L The handset’s registration has failed.
PQQX14928XA ITI_2.book Page 36 Wednesday, August 23, 2006 10:44 AM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 12). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 32). I cannot hear a dial tone.
PQQX14928XA ITI_2.book Page 37 Wednesday, August 23, 2006 10:44 AM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antenna. L Turn on the clarity booster feature (page 19).
PQQX14928XA ITI_2.book Page 38 Wednesday, August 23, 2006 10:44 AM Useful Information Caller ID Problem Cause/solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.
PQQX14928XA ITI_2.book Page 39 Wednesday, August 23, 2006 10:44 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN)...
PQQX14928XA ITI_2.book Page 40 Wednesday, August 23, 2006 10:44 AM Useful Information line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid.
PQQX14928XA ITI_2.book Page 41 Wednesday, August 23, 2006 10:44 AM Useful Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
PQQX14928XA ITI_2.book Page 42 Wednesday, August 23, 2006 10:44 AM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.4 GHz – 2.48 GHz Base unit Dimensions Approx. height 139 mm x width 136 mm x depth 127 mm (515/32 inches x 511/32 inches x 5 inches) Mass (Weight) Approx. 300 g (0.66 lb.) Power consumption Standby: Approx. 2.7 W/1.8 W (PQLV19/PQLV255) Maximum: Approx. 5.0 W/3.5 W (PQLV19/PQLV255) Power output 100 mW (max.
PQQX14928XA ITI_2.book Page 43 Wednesday, August 23, 2006 10:44 AM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
PQQX14928XA ITI_2.book Page 44 Wednesday, August 23, 2006 10:44 AM Useful Information When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and a day time phone number where you can be reached.
PQQX14928XA ITI_2.book Page 45 Wednesday, August 23, 2006 10:44 AM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
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PQQX14928XA ITI_2.book Page 47 Wednesday, August 23, 2006 10:44 AM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) or 1-800-833-9626 TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton.
PQQX14928XA ITI_2.book Page 49 Wednesday, August 23, 2006 10:44 AM IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions L If you lost Operating Instructions, you can download at http://www.panasonic.com/phonehelp 2 Visit our website: http://www.panasonic.com/phonehelp L FAQs and troubleshooting hints are available. 3 4 Contact us via the web at: http://www.panasonic.