TG2620_2621_2622.book Page 1 Monday, December 26, 2005 1:48 PM Operating Instructions 2.4 GHz Digital Cordless Phone Model No. KX-TG2620 Model No. KX-TG2621 2.4 GHz Digital Cordless Phone with Two Handsets Model No. KX-TG2622 Model shown is KX-TG2620. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 6 hours before initial use.
TG2620_2621_2622.book Page 2 Monday, December 26, 2005 1:48 PM Table of Contents Introduction Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Accessory information . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 7 For best performance . . . . . . . . . . . . . . . 9 Preparation Setting up the base unit . . . . . . . . . . . . 10 Setting up the handset . . . . . . . . . . . . . 11 Controls . . . . . . . . . . . . . .
TG2620_2621_2622.book Page 3 Monday, December 26, 2005 1:48 PM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Attach your purchase receipt here. ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
TG2620_2621_2622.book Page 4 Monday, December 26, 2005 1:48 PM Introduction About these operating instructions These operating instructions can be used for KX-TG2620/KX-TG2621/KX-TG2622. Descriptions of the multiple handsets and charger KX-TG2622 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2622 only.
TG2620_2621_2622.book Page 5 Monday, December 26, 2005 1:48 PM Introduction Accessory information Included accessories 1 2 3 4 5 Quantity No.
TG2620_2621_2622.
TG2620_2621_2622.book Page 7 Monday, December 26, 2005 1:48 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
TG2620_2621_2622.book Page 8 Monday, December 26, 2005 1:48 PM Introduction CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands.
TG2620_2621_2622.book Page 9 Monday, December 26, 2005 1:48 PM Introduction For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antenna vertically.
TG2620_2621_2622.book Page 10 Monday, December 26, 2005 1:48 PM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. C Hook Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
TG2620_2621_2622.book Page 11 Monday, December 26, 2005 1:48 PM Preparation If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 25) do not function properly. Setting up the handset Connecting the charger Available model: KX-TG2622 L Use only the included Panasonic AC adaptor PQLV19 or PQLV255.
TG2620_2621_2622.book Page 12 Monday, December 26, 2005 1:48 PM Preparation Battery installation/replacement 1 Attention: Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary, remove the old battery. A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.
TG2620_2621_2622.book Page 13 Monday, December 26, 2005 1:48 PM Preparation Charger: Panasonic battery performance Available model: KX-TG2622 Charge contacts Note: L If you want to use the unit immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
TG2620_2621_2622.book Page 14 Monday, December 26, 2005 1:48 PM Preparation Controls Base unit KX-TG2620/KX-TG2621 A KX-TG2622 B A B IN USE IN USE HANDSE T LOCATO R HANDSE T LOCATO R CHARGE CHARGE C A B C D E F G 14 D E C D Antenna IN USE indicator Charge contacts CHARGE indicator {HANDSET LOCATOR} {1} (HANDSET LOCATOR) {2} (HANDSET LOCATOR) For assistance, please visit http://www.panasonic.
TG2620_2621_2622.book Page 15 Monday, December 26, 2005 1:48 PM Preparation Handset KX-TG2620/KX-TG2622 J K A L M B B C D N O E I Charge contacts J Ringer indicator Message indicator K Receiver L Display M {MENU} N {OFF} O {MUTE} {CLEAR} P {HOLD} Q {HOLD} {INTERCOM} Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 17).
TG2620_2621_2622.book Page 16 Monday, December 26, 2005 1:48 PM Preparation O {OFF} P {MUTE} {CLEAR} Q {HOLD} KX-TG2621 K L A B C D E F G H I J M N B O P Q Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 17). Example: {Flash} Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
TG2620_2621_2622.book Page 17 Monday, December 26, 2005 1:48 PM Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK}, {Flash} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation. Rcvd Kcalls Phone book L Displays Handset display items Displayed item Meaning J Voice enhancer is on.
TG2620_2621_2622.book Page 18 Monday, December 26, 2005 1:48 PM Making/Answering Calls Making calls 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. 1 2 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on another handset (KX-TG2622) or another phone. Using the speakerphone 1 Lift the handset, dial the phone number, and press {s}.
TG2620_2621_2622.book Page 19 Monday, December 26, 2005 1:48 PM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}. (Any key talk feature) 2 When you finish talking, press {OFF}. Note: L You can change the ringer tone. You can also adjust the ringer volume (page 30).
TG2620_2621_2622.book Page 20 Monday, December 26, 2005 1:48 PM Making/Answering Calls Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}. FLASH button Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note: L To change the flash time, see page 31.
TG2620_2621_2622.book Page 21 Monday, December 26, 2005 1:48 PM Making/Answering Calls Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 31). 1 2 Press {MENU} during an outside call. Press {3} to select “V.E. on” or “V.E. off”. L When turned on, “J” will be displayed.
TG2620_2621_2622.book Page 22 Monday, December 26, 2005 1:48 PM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 2 3 4 5 {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). i {Next}i {Save} L To add other items, repeat from step 2.
TG2620_2621_2622.book Page 23 Monday, December 26, 2005 1:48 PM Phonebook Searching for a name by initial Chain dial 1 2 This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
TG2620_2621_2622.book Page 24 Monday, December 26, 2005 1:48 PM Phonebook Copying handset phonebook items Available model: KX-TG2622 You can copy one or all of the phonebook items from one handset to another. Copying an item 1 2 3 {MENU} i {#}{1} Find the desired item (page 22, 23). i {Send} Press {OFF} after the long beep. Copying all items 1 2 24 {MENU} i {#}{2} Press {OFF} after the long beep. For assistance, please visit http://www.panasonic.
TG2620_2621_2622.book Page 25 Monday, December 26, 2005 1:48 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list by the most recent call to the oldest.
TG2620_2621_2622.book Page 26 Monday, December 26, 2005 1:48 PM Caller ID Service Caller list Viewing the caller list and calling back 1 2 3 Press {^} or {V} to enter the caller list. Press {V} to search from the most recent call, or {^} to search from the oldest call. 1 2 3 {C} Note: L KX-TG2622: Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information in the other handsets is displayed as “missed calls”.
TG2620_2621_2622.book Page 27 Monday, December 26, 2005 1:48 PM Caller ID Service Note: L Phone numbers from the 4 most recently edited area codes are automatically edited. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. Storing caller information into the phonebook 1 2 3 4 5 Press {^} or {V} to enter the caller list. Select the desired item.
TG2620_2621_2622.book Page 28 Monday, December 26, 2005 1:48 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 28) or using the direct commands (page 30). L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 2 3 4 {MENU} Press {^} or {V} to select the desired menu.
TG2620_2621_2622.
TG2620_2621_2622.book Page 30 Monday, December 26, 2005 1:48 PM Programming Programming using the direct commands 1 2 3 4 {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Note: L In the following table: – < > shows the default setting. – If “System setting” column is checked, you do not need to program the same item using another handset (KXTG2622).
TG2620_2621_2622.book Page 31 Monday, December 26, 2005 1:48 PM Programming Feature Feature code Setting code System setting Set flash time*6 {0}{5}{2} {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms r Set line mode*7 {0}{5}{3} {1}: A {2}: r Store VM access# {0}{7}{1} Go to step 2 on page 32. r V.M. access {3} Go to step 2 on page 33.
TG2620_2621_2622.book Page 32 Monday, December 26, 2005 1:48 PM Voice Mail Service Example: Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone.
TG2620_2621_2622.book Page 33 Monday, December 26, 2005 1:48 PM Voice Mail Service Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on. 1 2 3 Press {C}, then press {VM} within 15 seconds. L If {VM} is not displayed, the Voice Mail access number has not been stored. Store the number (page 32).
TG2620_2621_2622.book Page 34 Monday, December 26, 2005 1:48 PM Multi-unit Operation Handset locator KX-TG2620/KX-TG2621 1 2 Base unit: {HANDSET LOCATOR} L The handset beeps for 1 minute. Base unit: To stop paging, press {HANDSET LOCATOR}. Handset: To stop paging, press {OFF}. KX-TG2622 Intercom Available model: KX-TG2622 Intercom calls can be made between 2 handsets. Note: L If you receive a phone call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}.
TG2620_2621_2622.book Page 35 Monday, December 26, 2005 1:48 PM Multi-unit Operation Transferring calls between handsets, conference calls Available model: KX-TG2622 Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1 During an outside call, press {INTERCOM} to put the call on hold. 2 3 Press the right soft key. 4 To complete the transfer, press {OFF}. L The outside call is being routed to another handset.
TG2620_2621_2622.book Page 36 Monday, December 26, 2005 1:48 PM Multi-unit Operation Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. KX-TG2620/KX-TG2621 1 Handset: {MENU} i {0}{0} 2 Base unit: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute.
TG2620_2621_2622.book Page 37 Monday, December 26, 2005 1:48 PM Useful Information Charger Wall mounting Available model: KX-TG2622 Base unit Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 10). L There are two common types of wall phone plates.
TG2620_2621_2622.book Page 38 Monday, December 26, 2005 1:48 PM Useful Information Headset (optional) Available model: KX-TG2621 Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 6). L Headset shown is KX-TCA86. Switching a call between the headset and speakerphone To switch to the speakerphone, press {s}. To return to the headset, press {C}. 38 For assistance, please visit http://www.panasonic.
TG2620_2621_2622.book Page 39 Monday, December 26, 2005 1:48 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy L Another handset or the called handset is in use.*1 L The handset you tried to copy phonebook items to is in use.*1 L The handset you are calling is too far from the base unit.*1 Error!! L The handset’s registration has failed.
TG2620_2621_2622.book Page 40 Monday, December 26, 2005 1:48 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 12). L Check the connections (page 10). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 36). I cannot hear a dial tone.
TG2620_2621_2622.book Page 41 Monday, December 26, 2005 1:48 PM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antenna. L Turn on the clarity booster feature (page 20).
TG2620_2621_2622.book Page 42 Monday, December 26, 2005 1:48 PM Useful Information Caller ID Problem Cause/solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.
TG2620_2621_2622.book Page 43 Monday, December 26, 2005 1:48 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN)......
TG2620_2621_2622.book Page 44 Monday, December 26, 2005 1:48 PM Useful Information line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. Privacy of communications may not be ensured when using this phone.
TG2620_2621_2622.book Page 45 Monday, December 26, 2005 1:48 PM Useful Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
TG2620_2621_2622.book Page 46 Monday, December 26, 2005 1:48 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.4 GHz – 2.48 GHz Base unit Dimensions Approx. height 139 mm x width 136 mm x depth 127 mm (515/32 inches x 511/32 inches x 5 inches) Mass (Weight) Approx. 300 g (0.66 lb.) Power consumption Standby: Approx. 2.7 W/1.8 W (PQLV19/PQLV255) Maximum: Approx. 5.0 W/3.5 W (PQLV19/PQLV255) Power output 100 mW (max.
TG2620_2621_2622.book Page 47 Monday, December 26, 2005 1:48 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG2620_2621_2622.book Page 48 Monday, December 26, 2005 1:48 PM Useful Information When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and a day time phone number where you can be reached.
TG2620_2621_2622.book Page 49 Monday, December 26, 2005 1:48 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
TG2620_2621_2622.
TG2620_2621_2622.book Page 51 Monday, December 26, 2005 1:48 PM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) or 1-800-833-9626 TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton.
TG2620_2621_2622.book Page 52 Monday, December 26, 2005 1:48 PM IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions L If you lost Operating Instructions, you can download at http://www.panasonic.com/phonehelp 2 Visit our website: http://www.panasonic.com/phonehelp L FAQs and troubleshooting hints are available. 3 4 Contact us via the web at: http://www.panasonic.