Operating Instructions Cordless Telephone with Digital Answering Machine Model No. KX-TG432SK Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 44. For assistance, visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A. Please register your product: http://shop.panasonic.
Table of Contents Introduction Answering system settings .........................32 Accessory information ..................................3 Graphical symbols for use on equipment and their descriptions ..........................................4 Useful Information Important Information For your safety .............................................5 Important safety instructions ........................6 For best performance ...................................6 Other information .......................
Introduction Accessory information Supplied accessories No. Accessory item/Part number A AC adaptor/PNLV226-0X 1 B Telephone line cord/PQJA10075Y 1 C Rechargeable batteries*1 4 D Handset cover*2/PNYNTGCA20SR 2 E Charger/PNLC1055ZS 1 *1 *2 Quantity See page 3 for replacement battery information. The handset cover comes attached to the handset. A B C D E Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 48).
Introduction Expanding your phone system Handset (optional): KX-TGDA20 You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handset is a different design from that of the supplied handsets. R You cannot purchase the supplied handset (KX-TGCA21) separately. R To order, please visit http:// shop.panasonic.com/support Graphical symbols for use on equipment and their descriptions Symbol 4 Explanation Symbol Explanation Alternating current (A.C.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries noted on page 3. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Important Information R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product.
Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit: Standby: 0.7 W Maximum: 3.5 W Charger: Standby: 0.1 W Maximum: 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) 8 For assistance, please visit http://shop.panasonic.
Getting Started n Charger Connect the AC adaptor to the power outlet. Setting up Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor PNLV226.
Getting Started R When the batteries are fully charged, “Fully charged” is displayed. cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity. 1 Battery level Icon Battery level High Medium Low Needs charging. Empty Note when setting up Note for connections R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
Getting Started Controls Handset F G A H B n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN : View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list.
Getting Started Display icons Handset display items Item Meaning Within base unit range Out of base unit range The line is in use. R When flashing: The call is on hold. R When flashing rapidly: An incoming call is now being received. Eco mode is on. (page 10) Z Voice guidance language You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”. 1 2 Silent mode is on.
Getting Started Other settings Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. 1 2 MMENUN#120 MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, please visit http://shop.panasonic.
Making/Answering Calls Making calls 1 Lift the handset and then dial the phone number. R To correct a digit, press MCLEARN. 2 Press M N to make call. R To make the call using the speakerphone, press MZN. 3 When you finish talking, press MOFFN or place the handset on the base unit or charger. Note: R To switch to the speaker, press MZN. To switch back to the receiver, press MZN/ M N. 1 2 9 a MDN (Pause) Dial the phone number. a M N Note: R A 3.
Making/Answering Calls Useful features during a call Hold 1 2 3 Press MMENUN during an outside call. MbN: “Hold” a MSELECTN To release hold, press M N. Note: R After holding for 10 minutes, the call is disconnected. Mute 1 2 Press MMUTEN during a call. To return to the call, press MMUTEN. Note: R MMUTEN is a soft key visible on the display during a call.
Making/Answering Calls MbN: Select the desired unit. a MSELECTN 2 Wait for the paged party to answer. R If the paged party does not answer, N to return to the outside press M call. 3 To complete the transfer: Press MOFFN. To establish a conference call: MMENUN a MbN: “Conf.” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conf.
Phonebook Storing a redial list number to the phonebook Phonebook You can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group. Important: R All entries can be shared by any registered handset. Adding phonebook entries 1 2 3 4 5 M N or MFN a MMENUN MbN: “Add new entry” a MSELECTN Enter the party’s name. a MOKN Phone numbers of up to 24 digits can be stored in the phonebook.
Phonebook 4 5 To change group names MbN: “Group name” a MSELECTN a Edit the name (10 characters max.). a MSAVEN To set group ringer tone MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone. a MSAVEN MOFFN Finding and calling from a phonebook entry 1 2 3 M N or MFN To scroll through all entries MbN: Select the desired entry. To search by first character Press the dial key (0 to 9, or #) which contains the character you are searching for.
Phonebook Adding phone numbers to speed dial keys 2 To make a call, press M N n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN 2 3 MbN: “Manual” a MSELECTN 4 Enter the party’s phone number (24 digits max.). a MOKN a MSELECTN a MOFFN Enter the party’s name (16 characters max.). a MOKN n From the shared phonebook: 1 Press and hold the desired speed dial key (1 to 9). a MADDN 2 3 MbN: “Phonebook” a MSELECTN MbN: Select the desired entry.
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 MMENUN 2 3 4 Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting. a MSAVEN n Using the direct command code 1 MMENUN a Enter the desired code. Example: Press MMENUN#101. 2 Select the desired setting. a MSAVEN Note: R To exit the operation, press MOFFN.
Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Ring count*1 Toll saver 2-7 rings <4 rings> #211 32 Recording time*1 <3 min> 1 min Greeting only*2 #305 32 Remote code*1 <111> #306 31 Screen call Off #310 32 Answer on*1 – – #327 29 Answer off*1 – – #328 29 Main menu: “V.M. access” (V.M.: Voicemail) Operation Code Listening to voicemail messages. #330 Main menu: “Intercom” Operation Code Paging the desired unit.
Programming Sub-menu 1 Sub-menu 2 Set date & time Date and time*1 Settings Code – #101 12 Alarm Once Daily #720 24 Time adjustment*1, *3 Manual #226 – Handset name – – #104 26 Call block*1 – – #217 25 First ring*1 Off #173 25 Block w/o num*1, *2 (Block calls without phone number) On #240 25 Speed dial – – #261 18 Voice mail Store VM access#*1 (VM: Voicemail) – #331 34 Off #332 34 VM tone detect*1 LCD contrast (Display cont
Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line Set dial mode*1 Pulse #120 13 Set flash time*1, *7 80 ms 90 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms <700 ms> 900 ms #121 15 Set line mode*1, *8 A #122 – Off #194 15 – Call sharing*1 Registration Change language Main menu: Register handset – #130 26 Deregistration*2 – #131 26 Display Español #110 12 Voice prompt*1 Español #112 12 “Customer support” Operat
Programming *7 *8 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call. Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good.
Programming Call block This feature allows the unit to block calls when: – the unit receives a call from a phone number stored in the call block list as unwanted (“Storing unwanted callers”, page 25). – the unit receives a call without phone number (“Blocking incoming calls that have no phone number”, page 25). When a call is received, the unit rings once*1 while caller information is being received.
Programming Note: R When editing, press the desired dial key to add, MCLEARN to erase. R When viewing, “Block w/o num” is displayed if the blocking incoming calls without phone number feature is turned on. To turn the feature off: MERASEN a MCN a MSAVEN a MOFFN Other programming Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.
Caller ID Service Using Caller ID service Caller list Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Important: R Make sure the unit’s date and time setting is correct (page 12). Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 22). The default setting is “On”.
Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 32). Important: R Make sure the unit’s date and time setting is correct (page 12). Memory capacity (including your greeting message) The total recording capacity is about 17 minutes.
Answering System 1 2 MMENUN#304 MYESN a MOFFN Playing back the greeting message 1 2 Using the handset When new messages have been recorded, “New message” is displayed. 1 To listen to new messages: MMENUN#323 To listen to all messages: MMENUN#324 2 When finished, press MOFFN. MMENUN#303 To exit, press MOFFN. Note: Listening to messages R To switch to the receiver, press M N. R You can also use the MPLAYN soft key, if displayed, to play new messages.
Answering System *1 *2 *3 If pressed within the first 5 seconds of a message, the previous message is played. To resume playback: MbN: “Playback” a MSELECTN You can also erase as follows: MPAUSEN a MbN: “Erase” a MSELECTN a MbN: “Yes” a MSELECTN Calling back (Caller ID subscribers only) 1 2 Press MPAUSEN during playback. MbN: “Call back” a MSELECTN n Editing the number before calling back 1 2 3 Press MPAUSEN during playback.
Answering System Key Operation 1 Repeat message (during playback)*1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback*2 Start voice guidance*3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation (or hang up) *1 *2 *3 If pressed within the first 5 seconds of a message, the previous message is played.
Answering System – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 29). For assistance, please visit http://shop.panasonic.
Useful Information Example: Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system and not on the unit’s answering system.
Useful Information 3 When finished, press MOFFN. Note: R You can also use the MVMN soft key, if displayed, to play new voicemail messages. R If the handset still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. Wall mounting (Charger only) Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Drive the screws (1) (not supplied) into the wall. 2 27.
Useful Information Error messages Display message Cause/solution Call phone company for your access # R You have not stored the voicemail access number. Store the number (page 34). Base no power or No link. Re-connect base AC adaptor. R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work.
Useful Information Problem Cause/solution I fully charged the batteries, but – still flashes, is displayed, or – – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 9). Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.
Useful Information Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
Useful Information Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 29). R The message memory is full. Erase unnecessary messages (page 30). R The recording time is set to “Greeting only”. Change the setting (page 32). R Your phone service provider’s voicemail service may be answering your calls before the unit’s answering system can answer your calls.
Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
Useful Information manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
Guía Rápida Española Guía Rápida Española Conexiones Unidad base 1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente. 2 Enganche el cable para fijarlo. 3 Conecte el adaptador de corriente alterna a la toma de corriente. 4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic. 5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Guía Rápida Española Instalación y carga de la batería Cargue aproximadamente durante 7 horas. 2 1 Nota: L UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( 1 ). L NO utilice baterías alcalinas, de manganeso ni de Ni-Cd. L Confirme que las polaridades estén correctas (S, T). L Cambie el idioma de la pantalla. L Confirme que aparezca “Cargando” ( 2 ).
Guía Rápida Española Cambio de idiomas (Auricular) (predeterminado: “English”) Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”. Oprima {OFF} para salir. Idioma de la pantalla {MENU} (11) s {r}: “Español” s {GUARDA} s {OFF} Idioma de la guía de voz {MENU} (112 s {r}: “Español” s {GUARDA} s {OFF} Fecha y hora (Auricular) 1 2 3 4 {MENU} (1)1 Introduzca el día, mes y año actuales. s {OK} Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
Guía Rápida Española Operaciones básicas Contestador de llamadas (auricular) Para escuchar mensajes Para escuchar mensajes nuevos: {REPRO.} o {MENU} (323 Para escuchar todos los mensajes: {MENU} (324 Preguntas frecuentes Pregunta Causa y solución ¿Por qué aparece _? L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.
Appendix Customer services Shop Accessories! for all your Panasonic gear Go to hp://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Baeries, Backup Chargers & more… Customer Services Directory For Product Informa!on, Opera!ng Assistance, Parts, Owner’s Manuals, Dealer and Service info go to hp://shop.panasonic.
Appendix Limited Warranty (ONLY FOR U.S.
Appendix Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
Index Index # A B C D E F G H 3-way conference: 15 Additional handset: 26 Alarm: 24 Answering calls: 14 Answering system Call screening: 32 Erasing messages: 30, 31, 32 Greeting message: 29 Greeting only: 32 Listening to messages: 30, 31 Number of rings: 32 Recording time: 32 Remote access code: 31 Remote operation: 31 Ring count: 32 Toll saver: 32 Turning on/off: 29 Auto talk: 14, 22 Battery: 9, 10 Booster (Clarity booster): 15 Call block: 25 Call share: 15, 23 Call waiting: 15 Call Waiting Caller ID:
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://shop.panasonic.com/support L FAQ and troubleshooting hints are available.
