TG562X.book Page 1 Friday, February 10, 2006 1:41 PM Operating Instructions 5.8 GHz Digital Cordless Phone Model No. KX-TG5621 5.8 GHz Expandable Digital Cordless Phone with Two Handsets Model No. KX-TG5622 5.8 GHz Digital Cordless Phone with Three Handsets Model No. KX-TG5623 Model shown is KX-TG5621. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 7 hours before initial use.
TG562X.book Page 2 Friday, February 10, 2006 1:41 PM Table of Contents Introduction Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Accessory information . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . . 8 For best performance . . . . . . . . . . . . . . 10 Preparation Setting up the base unit . . . . . . . . . . . . 11 Setting up the handset . . . . . . . . . . . . . 12 Controls . . . . . . . . . . . . . . . . . . . .
TG562X.book Page 3 Friday, February 10, 2006 1:41 PM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Attach your purchase receipt here. ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
TG562X.book Page 4 Friday, February 10, 2006 1:41 PM Introduction About these operating instructions These operating instructions can be used for KX-TG5621/KX-TG5622/KX-TG5623. Descriptions of the multiple handsets and chargers The following models include 2 or more handsets and a charger(s).
TG562X.book Page 5 Friday, February 10, 2006 1:41 PM Introduction Expanding your phone system KX-TG5622 users can expand the system by adding an accessory handset sold separately (max. 3 handsets). Accessory handset (up to 1) KX-TGA560 + For assistance, please visit http://www.panasonic.
TG562X.book Page 6 Friday, February 10, 2006 1:41 PM Introduction Accessory information Included accessories 1 2 3 5 6 7 4 Quantity No.
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TG562X.book Page 8 Friday, February 10, 2006 1:41 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
TG562X.book Page 9 Friday, February 10, 2006 1:41 PM Introduction CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands.
TG562X.book Page 10 Friday, February 10, 2006 1:41 PM Introduction For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically.
TG562X.book Page 11 Friday, February 10, 2006 1:41 PM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV1 or PQLV256. C standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 7).
TG562X.book Page 12 Friday, February 10, 2006 1:41 PM Preparation Setting up the handset Battery installation/replacement 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary, remove the old battery. 2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover. Connecting the charger Available model: KX-TG5622/KX-TG5623 L Use only the included Panasonic AC adaptor KX-TCA1 or PQLV256.
TG562X.book Page 13 Friday, February 10, 2006 1:41 PM Preparation Attention: Charger: Available model: KX-TG5622/KX-TG5623 A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery. Charge contacts Battery charge Place the handset on the base unit or charger for 7 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights.
TG562X.book Page 14 Friday, February 10, 2006 1:41 PM Preparation Battery level Battery icon Battery level 5 Fully charged 6 Medium 7 Low Flashing: needs to be recharged. 8 Empty L After the handset is fully charged, displaying “Charge completed”, it may be left on the base unit (or charger) without any ill effect on the battery. L The battery level may not be displayed correctly after you replace the battery.
TG562X.book Page 15 Friday, February 10, 2006 1:41 PM Preparation Controls Base unit A BC D E G A B C D {HANDSET LOCATOR}*1 {1} (HANDSET LOCATOR)*2 {2} (HANDSET LOCATOR)*2 {3} (HANDSET LOCATOR)*2 E F G H F E H Antennas IN USE indicator Charge contacts CHARGE indicator *1 KX-TG5621 *2 KX-TG5622/KX-TG5623 For assistance, please visit http://www.panasonic.
TG562X.book Page 16 Friday, February 10, 2006 1:41 PM Preparation Handset K L A M N B C D B O E P F G H I HOLD INTERCOM Q A B C D E F G H I 16 *1 KX-TG5621 *2 KX-TG5622/KX-TG5623 Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 17). Example: {Mute} Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
TG562X.book Page 17 Friday, February 10, 2006 1:41 PM Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation. 5 Rcvd Kcalls Setting the unit before use Display language The default setting is “English”.
TG562X.book Page 18 Friday, February 10, 2006 1:41 PM Making/Answering Calls Making calls 1 2 3 Lift the handset and dial the phone number. L To correct a digit, press {Clear}. 1 2 Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on another handset (KX-TG5622/KX-TG5623) or another phone. Using the speakerphone 1 Lift the handset, dial the phone number, and press {s}.
TG562X.book Page 19 Friday, February 10, 2006 1:41 PM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}. (Any key talk feature) 2 When you finish talking, press {OFF}. Note: L You can change the ringer indicator light color and the ringer tone. You can also adjust the handset ringer volume (page 30).
TG562X.book Page 20 Friday, February 10, 2006 1:41 PM Making/Answering Calls After 4 additional minutes on hold, the call is disconnected. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {Mute}. L To return to the conversation, press {Mute} or {C}. Note: L {Mute} is a soft key visible on the handset display during a call.
TG562X.book Page 21 Friday, February 10, 2006 1:41 PM Making/Answering Calls Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 31). Press {(VE)} during an outside call to turn on or off this feature. L When this feature is turned on, J is displayed. Note: L {(VE)} is a soft key visible on the handset display during an outside call.
TG562X.book Page 22 Friday, February 10, 2006 1:41 PM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 2 3 4 5 {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). i {Next}i {Save} L To add other items, repeat from step 2. {OFF} Note: L Caller ID subscribers can use ringer ID and light-up ID features (page 25, 26).
TG562X.book Page 23 Friday, February 10, 2006 1:41 PM Phonebook Searching for a name by initial Chain dial 1 2 This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
TG562X.book Page 24 Friday, February 10, 2006 1:41 PM Phonebook Copying handset phonebook items Available model: KX-TG5622/KX-TG5623 You can copy one or all of the phonebook items from one handset to another. Important: L Ringer ID and light-up ID settings for phonebook items are not copied. Copying an item 1 2 {MENU} i {#}{1} Select the destination unit by pressing {^} or {V}. i {Next} 3 Find the desired item (page 22, 23). i {Send} 4 Press {OFF} after the long beep.
TG562X.book Page 25 Friday, February 10, 2006 1:41 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number are displayed. Caller information for the last 50 different callers is logged in the caller list by the most recent call to the oldest.
TG562X.book Page 26 Friday, February 10, 2006 1:41 PM Caller ID Service Light-up ID This feature can help you identify who is calling by using different ringer indicator colors for different callers stored in the handset phonebook. You can assign a different indicator color to each handset phonebook item. When a call is received from a caller stored in the handset phonebook, the indicator color is used after Caller ID information is displayed.
TG562X.book Page 27 Friday, February 10, 2006 1:41 PM Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 3 Press {^} or {V} to enter the caller list. Select the desired item. i {Select} Press {Edit} repeatedly until the phone number is shown in the desired format.
TG562X.book Page 28 Friday, February 10, 2006 1:41 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 28) or using the direct commands (page 30). L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 2 3 4 {MENU} Press {^} or {V} to select the desired menu.
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TG562X.book Page 30 Friday, February 10, 2006 1:41 PM Programming Programming using the direct commands 1 2 3 4 {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Note: L In the following table: – < > shows the default setting. – If “System setting” column is checked, you do not need to program the same item using another handset (KXTG5622/KX-TG5623).
TG562X.book Page 31 Friday, February 10, 2006 1:41 PM Programming Feature Feature code Setting code System setting Set dial mode {0}{5}{1} {1}: Pulse {2}: (page 17) r Set flash time*5 {0}{5}{2} {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms r Set line mode*6 {0}{5}{3} {1}: A {2}: r Store VM access# {0}{7}{1} (page 32) r V.M.
TG562X.book Page 32 Friday, February 10, 2006 1:41 PM Voice Mail Service Example: Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone.
TG562X.book Page 33 Friday, February 10, 2006 1:41 PM Voice Mail Service Turning VM detection on/off The default setting is “On”. 1 2 {MENU} i {0}{7}{2} Select the desired setting. i {Save} i {OFF} Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on. 1 Press {C}, then press {VM} within 15 seconds.
TG562X.book Page 34 Friday, February 10, 2006 1:41 PM Multi-unit Operation Handset locator KX-TG5621 1 2 Base unit: {HANDSET LOCATOR} L The handset beeps for 1 minute. Base unit: To stop paging, press {HANDSET LOCATOR}. Handset: To stop paging, press {OFF}. KX-TG5622/KX-TG5623 1 2 Intercom Available model: KX-TG5622/KX-TG5623 Intercom calls can be made between 2 handsets. Note: L If you receive a phone call while talking on the intercom, you hear 2 tones.
TG562X.book Page 35 Friday, February 10, 2006 1:41 PM Multi-unit Operation Transferring calls between handsets, conference calls Available model: KX-TG5622/KX-TG5623 Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. KX-TG5621 Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party.
TG562X.book Page 36 Friday, February 10, 2006 1:41 PM Multi-unit Operation 2 Base unit: Press and hold {1}, {2}, or {3} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3 Handset: Press {OK}, then wait until the handset beeps. Registering an additional handset See page 5 for information on the available models and extension numbers. Start from step 2. 36 For assistance, please visit http://www.panasonic.
TG562X.book Page 37 Friday, February 10, 2006 1:41 PM Useful Information 3 Wall mounting Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Base unit 1 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). A B 2 Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit. 1 2 2 1 For assistance, please visit http://www.panasonic.
TG562X.book Page 38 Friday, February 10, 2006 1:41 PM Useful Information 4 Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 11). L There are two common types of wall phone plates.
TG562X.book Page 39 Friday, February 10, 2006 1:41 PM Useful Information Charger Headset (optional) Available model: KX-TG5622/KX-TG5623 1 Drive the screws (not included) into the wall using the wall mount template as a guide. Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 7). 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) 2 Mount the charger (A), then slide it down (B) and to the right (C) until it is secure.
TG562X.book Page 40 Friday, February 10, 2006 1:41 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy*1 L Another handset or the called handset unit is in use. L The handset you tried to copy phonebook items to is in use. L The handset you are calling is too far from the base unit. Error!! L The handset’s registration has failed.
TG562X.book Page 41 Friday, February 10, 2006 1:41 PM Useful Information Display message Cause/solution Store VM access# L You have not stored the Voice Mail access number. Store the number (page 32). *1 KX-TG5622/KX-TG5623 For assistance, please visit http://www.panasonic.
TG562X.book Page 42 Friday, February 10, 2006 1:41 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 12, 13). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 35). I cannot hear a dial tone.
TG562X.book Page 43 Friday, February 10, 2006 1:41 PM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 20).
TG562X.book Page 44 Friday, February 10, 2006 1:41 PM Useful Information Phonebook Problem Cause/solution Copying stopped with an item displayed.*1 L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit. Press {OFF}. Confirm that the destination unit is not in use and try again.
TG562X.book Page 45 Friday, February 10, 2006 1:41 PM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service.
TG562X.book Page 46 Friday, February 10, 2006 1:41 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG562X.book Page 47 Friday, February 10, 2006 1:41 PM Useful Information line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. Privacy of communications may not be ensured when using this phone.
TG562X.book Page 48 Friday, February 10, 2006 1:41 PM Useful Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
TG562X.book Page 49 Friday, February 10, 2006 1:41 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 95 mm x width 174 mm x depth 143 mm (33/4 inches x 627/32 inches x 55/8 inches) Mass (Weight) KX-TG5621: Approx. 260 g (0.57 lb.) KX-TG5622/KX-TG5623: Approx. 270 g (0.60 lb.) Power consumption Standby: Approx. 2.2 W/1.5 W (PQLV1/PQLV256) Maximum: Approx. 4.7 W/3.
TG562X.book Page 50 Friday, February 10, 2006 1:41 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.
TG562X.book Page 51 Friday, February 10, 2006 1:41 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG562X.book Page 52 Friday, February 10, 2006 1:41 PM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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TG562X.book Page 54 Friday, February 10, 2006 1:41 PM Notes 54 For assistance, please visit http://www.panasonic.
TG562X.book Page 55 Friday, February 10, 2006 1:41 PM Notes For assistance, please visit http://www.panasonic.
TG562X.book Page 56 Friday, February 10, 2006 1:41 PM If you need assistance with setup or operation 1 2 3 Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.