TG602X_605X.book Page 1 Wednesday, May 16, 2007 4:20 PM Operating Instructions 5.8 GHz Expandable Digital Cordless Phone Model No. KX-TG6021 with 2 Handsets Model No. KX-TG6022 Model No. KX-TG6023 with 3 Handsets 5.8 GHz Expandable Digital Cordless Answering System Model No. KX-TG6051 Model No. KX-TG6052 with 2 Handsets with 3 Handsets Model No. KX-TG6053 5.8 GHz Digital Cordless Answering System with 4 Handsets Model No. KX-TG6054 Model shown is KX-TG6021.
TG602X_605X.book Page 2 Wednesday, May 16, 2007 4:20 PM Table of Contents Introduction Product information . . . . . . . . . . . . . . Accessory information . . . . . . . . . . . . Important safety instructions . . . . . . . For best performance . . . . . . . . . . . . 3 4 6 8 Preparation Setting up the base unit. . . . . . . . . . . 9 Setting up the handset . . . . . . . . . . . 9 Controls . . . . . . . . . . . . . . . . . . . . . . 12 Display. . . . . . . . . . . . . . . . . . . . . . .
TG602X_605X.book Page 3 Wednesday, May 16, 2007 4:20 PM Introduction Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG6021 KX-TG6022 KX-TG6023 KX-TG6051 KX-TG6052 KX-TG6053 KX-TG6054 Notable feature differences among the following models Answering system Model no.
TG602X_605X.book Page 4 Wednesday, May 16, 2007 4:20 PM Introduction Special features N Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 17). N Talking Caller ID (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) This feature allows the handset to announce the displayed caller name or phone number when a call is received (page 21).
TG602X_605X.book Page 5 Wednesday, May 16, 2007 4:20 PM Introduction 1 2 6 7 3 4 5 Additional/replacement accessories Accessory item Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P107 Accessory handset with charger KX-TGA600 Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 T-adaptor KX-J66 Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit.
TG602X_605X.book Page 6 Wednesday, May 16, 2007 4:20 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4.
TG602X_605X.book Page 7 Wednesday, May 16, 2007 4:20 PM Introduction WARNING: L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.
TG602X_605X.book Page 8 Wednesday, May 16, 2007 4:20 PM Introduction shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
TG602X_605X.book Page 9 Wednesday, May 16, 2007 4:20 PM Preparation Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV203.
TG602X_605X.book Page 10 Wednesday, May 16, 2007 4:20 PM Preparation Battery installation/ replacement Battery charge 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary, remove the old battery. Place the handset on the base unit or charger for 7 hours before initial use. L While charging, “Charging” is displayed and the charge indicator on the handset lights in amber.
TG602X_605X.book Page 11 Wednesday, May 16, 2007 4:20 PM Preparation Note: L If you want to use the handset immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
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TG602X_605X.book Page 13 Wednesday, May 16, 2007 4:20 PM Preparation Handset K L M Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. Adjusting audio volume Press {^} or {V} repeatedly while talking. A B C D E F G H {^} N O B {<} {>} P Q {V} R Using the soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
TG602X_605X.book Page 14 Wednesday, May 16, 2007 4:20 PM Preparation Setting the unit before use Important: L To program features by scrolling through the display menus, see page 24. Display language You can select either “English” or “Español” as the display language. The default setting is “English”. 1 KX-TG6021/KX-TG6022/ KX-TG6023 {MENU} i {0}{8} KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 {MENU} i {0}{8}{1} 2 {V}/{^}: Select the desired setting. 3 Press the right soft key to save.
TG602X_605X.book Page 15 Wednesday, May 16, 2007 4:20 PM Making/Answering Calls Making calls 1 Dial the phone number. L To correct a digit, press {Clear}. 2 Press {C} or {Call}. 3 When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on the handset or another phone. Using the speakerphone 1 Dial the phone number, and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {OFF}.
TG602X_605X.book Page 16 Wednesday, May 16, 2007 4:20 PM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 Press {C} or {s}. L You can also answer the call by pressing any dial key from {0} to {9}, {*}, {#}, or {INTERCOM}. (Any key talk feature) 2 When you finish talking, press {OFF}. Note: L You can change the ringer indicator color and the ringer tone (page 26). You can also adjust the handset ringer volume (page 27).
TG602X_605X.book Page 17 Wednesday, May 16, 2007 4:20 PM Making/Answering Calls Note: L To change the flash time, see page 27. For Call Waiting service users To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone.
TG602X_605X.book Page 18 Wednesday, May 16, 2007 4:20 PM Making/Answering Calls Slow Talk Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 This feature works to help slow down the incoming audio when you are having a conversation with an outside party. Important: L You cannot use this feature when; – the handset announces names or phone numbers while receiving a call. – you are on an intercom call. – you are on a conference call. – you are listening to messages in the answering system.
TG602X_605X.book Page 19 Wednesday, May 16, 2007 4:20 PM Phonebook L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Editing/correcting a mistake Press {<} or {>} to move the cursor to the character or number you want to erase, then press {Clear}. Enter the appropriate character or number.
TG602X_605X.book Page 20 Wednesday, May 16, 2007 4:20 PM Phonebook Editing items in the phonebook 1 Find the desired item (page 19). i {Option} 2 {V}/{^}: “Edit” i {Select} 3 Edit the name if necessary (see the character table, page 19). i {Next} 4 Edit the phone number if necessary. i {Next} i {Save} i {OFF} Erasing items in the phonebook 1 Find the desired item (page 19).
TG602X_605X.book Page 21 Wednesday, May 16, 2007 4:20 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Caller ID features When an outside call is being received, the calling party’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list by the most recent call to the oldest.
TG602X_605X.book Page 22 Wednesday, May 16, 2007 4:20 PM Caller ID Service turn on the answering system and set the ring count to “2” (page 34), the unit does not announce the caller’s name. If “Toll saver” is selected and there is a new message, the unit does not announce the caller’s name. L When you receive a call while on the phone, the 2nd caller’s name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services.
TG602X_605X.book Page 23 Wednesday, May 16, 2007 4:20 PM Caller ID Service 3 1 – Area code – Local phone number Example: 1-555-321-5555 4 {C} Caller ID number auto edit feature Once you call back an edited number, the unit will remember the Area Code and Format of the Edited Number.
TG602X_605X.book Page 24 Wednesday, May 16, 2007 4:20 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 24) – using the direct commands (page 26) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired menu.
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TG602X_605X.book Page 26 Wednesday, May 16, 2007 4:20 PM Programming Programming using the direct commands 1 {MENU} 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. 4 {OFF} Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {OFF}, then start again from step 1.
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TG602X_605X.book Page 28 Wednesday, May 16, 2007 4:20 PM Programming Feature Feature code Setting code System setting*1 Page Ringer tone (Base unit) {0}{*}{1} {1}–{3}: Tone <1>–3 r – Talking CallerID (Handset) {9} {1}: {0}: Off – 21 Talking CallerID (Base unit) {0}{*}{4} {1}: {0}: Off r 21 Voice prompt (Change language) {0}{8}{2} {1}: {2}: Español r 14 *1 If “System setting” column is checked, you do not need to program the same item using another handset.
TG602X_605X.book Page 29 Wednesday, May 16, 2007 4:20 PM Programming Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer.
TG602X_605X.book Page 30 Wednesday, May 16, 2007 4:20 PM Answering System Answering system Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 14).
TG602X_605X.book Page 31 Wednesday, May 16, 2007 4:20 PM Answering System Greeting message When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message. Recording your greeting message You can record your own greeting message (max. 2 minutes). If you do not record a greeting message, a prerecorded greeting message is used. 1 {GREETING REC} 2 Within 10 seconds, press {GREETING REC} again.
TG602X_605X.book Page 32 Wednesday, May 16, 2007 4:20 PM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 35). 1 {MENU} 2 {V}/{^}: “Message play” i {Select} L The handset plays new messages. L When you have no new messages, the handset plays back all messages. 3 When finished, press {OFF}.
TG602X_605X.book Page 33 Wednesday, May 16, 2007 4:20 PM Answering System Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 34). This code must be entered each time you operate the answering system remotely.
TG602X_605X.book Page 34 Wednesday, May 16, 2007 4:20 PM Answering System Key Remote command {*}{4} Erase message currently playing {*}{5} Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only L To resume operation, enter a remote command within 15 seconds, or the voice guidance starts.
TG602X_605X.book Page 35 Wednesday, May 16, 2007 4:20 PM Answering System provider rather than the unit’s answering system, turn off the answering system (page 30). L To use this unit’s answering system rather than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service.
TG602X_605X.book Page 36 Wednesday, May 16, 2007 4:20 PM Voice Mail Service Example: Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone.
TG602X_605X.book Page 37 Wednesday, May 16, 2007 4:20 PM Voice Mail Service Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “New Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on (page 37). 1 Press {C}, then press {VM} within 15 seconds. OR {MENU} i{V}/{^}: “V.M. access” i {Select} L The speakerphone turns on. 2 Follow the prerecorded instructions.
TG602X_605X.book Page 38 Wednesday, May 16, 2007 4:20 PM Multi-unit Operation Intercom Intercom calls can be made: – between handsets – between the handset and base unit (KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. L When paging a unit for an intercom call, the paged unit beeps for 1 minute. Answering an intercom call Handset 1 Press {C} or {s} to answer the page.
TG602X_605X.book Page 39 Wednesday, May 16, 2007 4:20 PM Multi-unit Operation Transferring calls between handsets, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1 During an outside call, press {INTERCOM} to put the call on hold. 2 {V}/{^}: Select the desired unit. i {Transfer} 3 Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call.
TG602X_605X.book Page 40 Wednesday, May 16, 2007 4:20 PM Useful Information 3 Tuck the telephone line cord inside Wall mounting Base unit 1 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 2 1 1 2 the wall mounting adaptor and connect the cord.
TG602X_605X.book Page 41 Wednesday, May 16, 2007 4:20 PM Useful Information To remove the wall mounting adaptor While pushing down the lever (A), remove the adaptor (B). A Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. B Charger Available model: KX-TG6022/KX-TG6023/KX-TG6052/ KX-TG6053/KX-TG6054 1 Drive the screws (not included) into the wall. L Headset shown is KX-TCA86.
TG602X_605X.book Page 42 Wednesday, May 16, 2007 4:20 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution All handsets are registered. L 4 handsets have already been registered to the base unit. A previously deregistered handset number may still be retained in the base unit. To register an additional handset, erase the unnecessary handset number (page 39). Busy L The called unit is in use.
TG602X_605X.book Page 43 Wednesday, May 16, 2007 4:20 PM Useful Information Display message Cause/solution System is busy. Please try again later. L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later.*1 L The handset’s registration may have been canceled. Re-register the handset (page 39). Store VM access# L You have not stored the Voice Mail access number. Store the number (page 36).
TG602X_605X.book Page 44 Wednesday, May 16, 2007 4:20 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 39). I cannot hear a dial tone.
TG602X_605X.book Page 45 Wednesday, May 16, 2007 4:20 PM Useful Information Battery recharge Problem Cause/solution I fully charged the battery, but 7 continues to flash, or 8 is displayed. L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced with a new one (page 10). The handset display is blank. L Confirm that the battery is properly installed. L Fully charge the battery (page 10).
TG602X_605X.book Page 46 Wednesday, May 16, 2007 4:20 PM Useful Information Problem Cause/solution The Slow Talk feature does not work.*1 L If you are on a conference call, you cannot use the Slow Talk feature. *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Caller ID Problem Cause/solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe.
TG602X_605X.book Page 47 Wednesday, May 16, 2007 4:20 PM Useful Information Problem Cause/solution I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 22). The 2nd caller’s information is not displayed during an outside call.
TG602X_605X.book Page 48 Wednesday, May 16, 2007 4:20 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG602X_605X.book Page 49 Wednesday, May 16, 2007 4:20 PM Useful Information about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy.
TG602X_605X.book Page 50 Wednesday, May 16, 2007 4:20 PM Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Notice FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
TG602X_605X.book Page 51 Wednesday, May 16, 2007 4:20 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 97 mm × width 120 mm × depth 144 mm (3 13/16 inches × 4 23/32 inches × 5 21/32 inches) Mass (Weight) KX-TG6021/KX-TG6022/KX-TG6023 Approx. 220 g (0.49 lb.) KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Approx. 270 g (0.60 lb.
TG602X_605X.book Page 52 Wednesday, May 16, 2007 4:20 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
TG602X_605X.book Page 53 Wednesday, May 16, 2007 4:20 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.
TG602X_605X.book Page 54 Wednesday, May 16, 2007 4:20 PM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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TG602X_605X.book Page 56 Wednesday, May 16, 2007 4:20 PM If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactus 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton.