TG6611-6621E(e).book Page 1 Monday, November 14, 2011 1:29 PM Operating Instructions Digital Cordless Phone Model No. KX-TG6611E KX-TG6612E KX-TG6613E Digital Cordless Answering System Model No. KX-TG6621E KX-TG6622E KX-TG6623E KX-TG6624E Model shown is KX-TG6611. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID.
TG6611-6621E(e).book Page 2 Monday, November 14, 2011 1:29 PM Table of Contents Introduction Intercom/Locator Model composition. . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . . . . 4 General information . . . . . . . . . . . . . . . . . . . 6 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Handset locator. . . . . . . . . . . . . . . . . . . . . . 38 Transferring calls, conference calls. . . . . . .
TG6611-6621E(e).book Page 3 Monday, November 14, 2011 1:29 PM Introduction Model composition Base unit Handset Part No. Part No. KX-TG6611 KX-TG6611 KX-TGA660 1 KX-TG6612 KX-TG6611 KX-TGA660 2 KX-TG6613 KX-TG6611 KX-TGA660 3 KX-TG6621 KX-TG6621 KX-TGA660 1 KX-TG6622 KX-TG6621 KX-TGA660 2 KX-TG6623 KX-TG6621 KX-TGA660 3 KX-TG6624 KX-TG6621 KX-TGA660 4 Series Model No.
TG6611-6621E(e).book Page 4 Monday, November 14, 2011 1:29 PM Introduction Accessory information Supplied accessories No. Accessory item/ Part number Quantity KX-TG6611 KX-TG6621 KX-TG6612 KX-TG6622 KX-TG6613 KX-TG6623 KX-TG6624 1 AC adaptor/ PNLV226EZ 1 2 3 4 2 Telephone line cord/ PNJA1037Z (for U.K.) 1 1 1 1 3 Rechargeable batteries*1 2 4 6 8 4 Handset cover*2 1 2 3 4 5 Charger*3 — 1 2 3 *1 See page 4 for replacement battery information.
TG6611-6621E(e).book Page 5 Monday, November 14, 2011 1:29 PM Introduction Expanding your phone system You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different colour from that of the supplied handsets. Handset (optional): KX-TGA661E Sales and support information Customer Communication Centre L L L L For customers within the U.K.
TG6611-6621E(e).book Page 6 Monday, November 14, 2011 1:29 PM Introduction General information L This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd.
TG6611-6621E(e).book Page 7 Monday, November 14, 2011 1:29 PM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
TG6611-6621E(e).book Page 8 Monday, November 14, 2011 1:29 PM Important Information L This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries.
TG6611-6621E(e).book Page 9 Monday, November 14, 2011 1:29 PM Important Information L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
TG6611-6621E(e).book Page 10 Monday, November 14, 2011 1:29 PM Important Information Specifications ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Frequency range: 1.88 GHz to 1.90 GHz ■ RF transmission power: Approx. 10 mW (average power per channel) ■ Power source: 220–240 V AC, 50/60 Hz ■ Power consumption: Base unit*1: Standby: Approx. 0.4 W Maximum: Approx. 2.3 W Base unit*2: Standby: Approx. 0.5 W Maximum: Approx. 2.4 W Charger: Standby: Approx. 0.
TG6611-6621E(e).book Page 11 Monday, November 14, 2011 1:29 PM Getting Started ■ Base unit (KX-TG6621/KX-TG6622/ KX-TG6623/KX-TG6624) Setting up Hook “Click” Connections L Use only the supplied Panasonic AC adaptor PNLV226E. L When mounting the unit on a wall, see page 17. Hooks ■ Base unit (KX-TG6611/KX-TG6612/ KX-TG6613) Hook Press plug firmly. “Click” (220-240 V AC, 50/60 Hz) Hooks Use only the supplied telephone line cord. Press plug firmly.
TG6611-6621E(e).book Page 12 Monday, November 14, 2011 1:29 PM Getting Started Battery installation L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L Confirm correct polarities (S, T). Note when setting up Note for connections L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
TG6611-6621E(e).book Page 13 Monday, November 14, 2011 1:29 PM Getting Started Battery level Icon Battery level Controls & High Base unit ( Medium ■ KX-TG6611/KX-TG6612/KX-TG6613 ) Low 0)4 A B Needs charging. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 15 hours max. Not in use (standby) 170 hours max. Note: L It is normal for batteries not to reach full capacity at the initial charge.
TG6611-6621E(e).book Page 14 Monday, November 14, 2011 1:29 PM Getting Started Handset A G H B C D E I J F K L J {ECO/R} ECO: Eco mode shortcut key R: Recall/Flash K Microphone L Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items.
TG6611-6621E(e).book Page 15 Monday, November 14, 2011 1:29 PM Getting Started Item u d Meaning Base unit display items L When displayed next to the battery icon: Answering system is on.*2 (page 32) L When displayed with a number: New messages have been recorded.*2 (page 34) ■ KX-TG6621/KX-TG6622/KX-TG6623/ KX-TG6624 Answering system answers calls with a greeting message and caller messages are not recorded.
TG6611-6621E(e).book Page 16 Monday, November 14, 2011 1:29 PM Getting Started Icon Action l Inserts a dialling pause. W Erases the selected item or returns to the outside call. 4 Allows you to make an intercom call. (page 38) ^ Erases a number/character. 1 Puts the call on mute. Date and time Important: L When you install the batteries for the first time, the handset may prompt you to set date and time. First press M, then proceed to step 2.
TG6611-6621E(e).book Page 17 Monday, November 14, 2011 1:29 PM Getting Started L If you set the repeater mode to “On” (page 29): – One touch eco mode is cancelled. – “Eco Setup” is not shown in the display menu (page 25). ■ Charger 25 mm Screws (Not supplied) Wall mounting Note: L Make sure that the wall and the fixing method are strong enough to support the weight of the unit.
TG6611-6621E(e).book Page 18 Monday, November 14, 2011 1:29 PM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press ^. 2 3 Press {C} or ]. When you finish talking, press {ic} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {ic}. Note: L For best performance, use the speakerphone in a quiet environment.
TG6611-6621E(e).book Page 19 Monday, November 14, 2011 1:29 PM Making/Answering Calls Useful features during a call Hold This feature allows you to put an outside call on hold. 1 2 3 Press 8 during an outside call. {r}: “Hold” s M To release hold, press {C}. L Another handset user can take the call by pressing {C}. Note: L If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly.
TG6611-6621E(e).book Page 20 Monday, November 14, 2011 1:29 PM Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press 8 for about 3 seconds. L & is displayed. L To turn key lock off, press & for about 3 seconds. Note: L Calls to emergency numbers cannot be made until key lock is turned off. 20 Helpline Tel. No.: U.K. 0844 844 3899 R.O.I.
TG6611-6621E(e).book Page 21 Monday, November 14, 2011 1:29 PM Phonebook L If there is no entry corresponding to the character you selected, the next entry is displayed. Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers. 3 Adding entries 1 nsm 2 Enter the party’s name (16 characters Editing entries 1 Find the desired entry (page 21). s 8 2 {r}: “Edit” s M 3 Edit the name if necessary (16 characters 3 4 max.).
TG6611-6621E(e).book Page 22 Monday, November 14, 2011 1:29 PM Phonebook after the number and PIN as necessary (page 18). Copying phonebook entries You can copy phonebook entries between 2 handsets.*1 *1 Panasonic compatible handset Copying an entry 1 2 3 4 Find the desired entry (page 21). s 8 {r}: “Copy” s M {r}: Select the handset you want to send the phonebook entry to. s M L When an entry has been copied, “Completed” is displayed.
TG6611-6621E(e).book Page 23 Monday, November 14, 2011 1:29 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. ■ Scrolling through the display menus 1 8 2 Press {V} or {^} to select the desired main menu. s M 3 Press {V} or {^} to select the desired item from the next sub-menus. s M 4 Press {V} or {^} to select the desired setting.
TG6611-6621E(e).
TG6611-6621E(e).book Page 25 Monday, November 14, 2011 1:29 PM Programming Main menu: c “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code + Ringer Setup Ringer Volume – Handset*5 0–6: Off–6 <6> #160 18 Ringer Volume – Base Unit*1, *2 0–6: Off–6 <3> #*160 – Ringtone*6, *7 (Handset) #161 – Night Mode – On/Off 1: On 0: #238 27 Night Mode – Start/End <23:00/06:00> #237 27 Night Mode – Ring Delay 1: 30 sec. 2: <60 sec.> 3: 90 sec. 4: 120 sec.
TG6611-6621E(e).book Page 26 Monday, November 14, 2011 1:29 PM Programming Sub-menu 1 Sub-menu 2 Repeater Mode*2 – Register Register H.set (H.set: handset) Language Display Settings Code 1: On 0: #138 29 #130 29 #131 29 #110 16 – Cancel Register*3 – + *1 KX-TG6621/KX-TG6622/KX-TG6623/KX-TG6624 *2 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
TG6611-6621E(e).book Page 27 Monday, November 14, 2011 1:29 PM Programming 6 M s {ic} L When the alarm is set, E is displayed. Note: L To stop the alarm, press {ic} or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls.
TG6611-6621E(e).book Page 28 Monday, November 14, 2011 1:29 PM Programming logged in the caller list (page 30) with 7 after the call is disconnected. Storing unwanted callers 2 Enter the base unit PIN (default: “0000”). L If you forget your PIN, see page 42. 3 {r}: Select the handsets to be restricted. st L All handsets registered to the base unit are displayed. L “Q” is displayed next to the selected handset numbers. L To cancel a selected handset, press t again. “Q” disappears.
TG6611-6621E(e).book Page 29 Monday, November 14, 2011 1:29 PM Programming Important: L The additional handset model recommended for use with this unit is noted on page 5. If another handset model is used, certain operations (handset settings, base unit settings, etc.) may not be available. Registering a handset to the base unit The supplied handset and base unit are preregistered.
TG6611-6621E(e).book Page 30 Monday, November 14, 2011 1:29 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller’s phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG6611-6621E(e).book Page 31 Monday, November 14, 2011 1:29 PM Caller ID Service Erasing selected caller information 1 {<} (y) 2 {r}: Select the desired entry. 3 W s {r}: “Yes” s M s {ic} Erasing all caller information 1 {<} (y) 2 W s {r}: “Yes” s M s {ic} Storing caller information to the phonebook 1 {<} (y) 2 {r}: Select the desired entry. s I 3 {r}: “Phonebook” s M 4 To store the name, continue from step 2, “Adding entries”, page 21. Helpline Tel. No.: U.K. 0844 844 3899 R.O.I.
TG6611-6621E(e).book Page 32 Monday, November 14, 2011 1:29 PM Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6621/KX-TG6622/KX-TG6623/ KX-TG6624 The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 36).
TG6611-6621E(e).book Page 33 Monday, November 14, 2011 1:29 PM Answering System Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording your greeting message 1 8(3)2 2 {r}: “Yes” s M 3 After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30 seconds max.). 4 5 Press O to stop recording.
TG6611-6621E(e).book Page 34 Monday, November 14, 2011 1:29 PM Answering System Listening to messages using the handset When new messages have been recorded, u is displayed on the handset with the total number of new messages. 1 To listen to new messages: 8(323 To listen to all messages: 8(324 2 When finished, press {ic}. Note: L To switch to the receiver, press {C}.
TG6611-6621E(e).book Page 35 Monday, November 14, 2011 1:29 PM Answering System 1 2 8(3)6 3 M s {ic} To turn on remote operation, enter the desired 3-digit remote access code. Deactivating remote operation Press * in step 2 on “Remote access code”, page 34. L The entered remote access code is deleted. Using the answering system remotely 1 Dial your phone number from a touchtone phone. 2 After the greeting message starts, enter your remote access code.
TG6611-6621E(e).book Page 36 Monday, November 14, 2011 1:29 PM Answering System messages (page 35), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 2 8(211 {r}: Select the desired setting.
TG6611-6621E(e).book Page 37 Monday, November 14, 2011 1:29 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TG6611-6621E(e).book Page 38 Monday, November 14, 2011 1:29 PM Intercom/Locator Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {ic}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 8s4 2 {r}: Select the desired unit. s M L To stop paging, press {ic}. 3 When you finish talking, press {ic}.
TG6611-6621E(e).book Page 39 Monday, November 14, 2011 1:29 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 39). – Press {<} or {>} to move the cursor left or right. – Press dial keys to enter characters and numbers. – Press ^ to erase the character or number highlighted by the cursor.
TG6611-6621E(e).book Page 40 Monday, November 14, 2011 1:29 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 40 Helpline Tel. No.: U.K. 0844 844 3899 R.O.I.
TG6611-6621E(e).book Page 41 Monday, November 14, 2011 1:29 PM Useful Information Error messages Display message Cause/solution Base no power or No link. Reconnect AC adaptor. L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset’s registration may have been cancelled. Reregister the handset (page 29).
TG6611-6621E(e).book Page 42 Monday, November 14, 2011 1:29 PM Useful Information Problem Cause/solution The unit does not work. L L L L The handset display is blank. L The handset is not turned on. Turn the power on (page 16). I cannot hear a dial tone. L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base unit’s AC adaptor or telephone line cord is not connected. Check the connections.
TG6611-6621E(e).book Page 43 Monday, November 14, 2011 1:29 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or ) flashes. L Battery charge is low. Fully charge the batteries (page 12). I fully charged the batteries, but – ) still flashes or – the operating time seems to be shorter. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again. L It is time to replace the batteries (page 12).
TG6611-6621E(e).book Page 44 Monday, November 14, 2011 1:29 PM Useful Information Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
TG6611-6621E(e).book Page 45 Monday, November 14, 2011 1:29 PM Useful Information Problem Cause/solution I cannot operate the answering system remotely. L The remote access code is not set. Set the remote access code (page 34). L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 34). L Press each key firmly. L The answering system is turned off. Turn it on (page 35).
TG6611-6621E(e).book Page 46 Monday, November 14, 2011 1:29 PM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
TG6611-6621E(e).
TG6611-6621E(e).book Page 48 Monday, November 14, 2011 1:29 PM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.