Operating Instructions

Useful Information
41
Helpline Tel. No.: U.K. 0844 844 3899 R.O.I. 01289 8333
Error messages
*1 KX-TG6621/KX-TG6622/KX-TG6623/KX-TG6624
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Display message Cause/solution
Base no power
or
No link. Reconnect
AC adaptor.
L The handset has lost communication with the base unit. Move
closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled. Re-
register the handset (page 29).
Check Phone Line L The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 11).
Error
*1
L Recording was too short. Try again.
Failed L Phonebook copy failed (page 22). Confirm the other handset
(the receiver) is in standby mode and try again.
Incomplete L The receiver’s phonebook memory is full. Erase the
unwanted phonebook entries from the other handset (the
receiver) and try again.
Memory Full L The phonebook memory is full. Erase unwanted entries (page
21).
L Message memory is full. Erase unwanted messages (page
33, 34).
*1
L The call barred list memory is full. Erase unwanted entries
(page 28).
Use rechargeable
battery.
L A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 8.
You must first
subscribe to Caller
ID.
L You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Problem Cause/solution
The handset does not turn
on even after installing
charged batteries.
L Place the handset on the base unit or charger to turn on the
handset.
TG6611-6621E(e).book Page 41 Monday, November 14, 2011 1:29 PM