Operating Instructions

Useful Information
43
Helpline Tel. No.: U.K. 0844 844 3899 R.O.I. 01289 8333
Battery recharge
Making/answering calls, intercom
*1 KX-TG6621/KX-TG6622/KX-TG6623/KX-TG6624
Problem Cause/solution
The handset beeps and/or
) flashes.
L Battery charge is low. Fully charge the batteries (page 12).
I fully charged the
batteries, but
– ) still flashes or
– the operating time
seems to be shorter.
L Clean the battery ends (S, T) and the charge contacts with a
dry cloth and charge again.
L It is time to replace the batteries (page 12).
Problem Cause/solution
_ is displayed. L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit. Register it
(page 29).
L Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts
in and out.
L You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
L Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
Sound quality seems to be
getting worse.
L You have registered a handset that is not recommended (page
5). The clearest sound quality is only possible by registering
the recommended handset.
The handset does not
ring.
L The ringer volume is turned off. Adjust ringer volume (page
18).
L Night mode is turned on. Turn it off (page 27).
The base unit does not
ring.
*1
L The ringer volume is turned off. Adjust ringer volume (page
25).
I cannot make a call. L The handset is too far from the base unit. Move closer and try
again.
L Another unit is in use. Wait and try again later.
L Answering system is being used.
*1
Wait and try again later.
L You dialled a call restricted number (page 28).
L The key lock feature is turned on. Turn it off (page 20).
TG6611-6621E(e).book Page 43 Monday, November 14, 2011 1:29 PM