Operating Instructions Digital Cordless Answering System Model No. KX-TG6801E KX-TG6802E KX-TG6803E Model shown is KX-TG6801. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TG680xE_(en)_0917_ver013.
Table of Contents Introduction Answering system settings .........................33 Model composition .......................................3 Accessory information ..................................3 General information ......................................5 Useful Information Important Information For your safety .............................................6 Important safety instructions ........................7 For best performance ...................................7 Other information ..........
Introduction Model composition Base unit Handset Part No. Part No. KX-TG6801 KX-TG6801 KX-TGA683 1 KX-TG6802 KX-TG6801 KX-TGA683 2 KX-TG6803 KX-TG6801 KX-TGA683 3 Series Model No. KX-TG6801 series Quantity Accessory information Supplied accessories No. Supplied handset qty. 1 unit*1 Accessory item/Part number Accessory quantity 2 units*2 3 units*3 A AC adaptor for base unit/PNLV226EZ 1 1 1 B Telephone line cord/ PNJA1113Y (Black/for U.K.) or PNJA1037Z (Transparence/for U.K.
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable batteries*1 Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset – 1.2 V – Minimum amperage of 550 mAh DECT repeater KX-A405, KX-A406 *1 Replacement batteries may have a different capacity from that of the supplied batteries. We recommend using Panasonic rechargeable batteries.
Introduction General information R This equipment is designed for use on the U.K. and Ireland analogue telephone network. R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. – the key lock feature is turned on. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS Battery R We recommend using the batteries noted on page 4.
Important Information should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. 0.8 W Maximum: Approx. 3.1 W Charger: Standby: Approx. 0.12 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) Helpline Tel. No.: U.K.
Getting Started n Charger Setting up A Connect the AC adaptor plug to the unit until you hear a click. Connections B Connect the AC adaptor to the power outlet. n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Getting Started Battery charging Note for battery charging Charge for about 7 hours. R Confirm “Charging” is displayed (1). R When the batteries are fully charged, “Fully charged” is displayed. R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.
Getting Started M N (Intercom) R This feature is not available for single handset models. Charge contacts Controls Handset F n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the , OK, etc.) display. (Example: Navigator key Navigator keys functions as follows. G {^} {<} A H B C I D {>} {V} – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – MDN or MCN ( ): Adjust the receiver or speaker volume while talking.
Getting Started MjN/MkN (Volume up/down) M N/M N (Repeat/Skip) M N (Play/Stop) Message indicator M N (Answer on) Display icons Handset display items Item Meaning Range status: The more bars visible, the closer the handset is to the base unit. Out of base unit range Paging, intercom mode*1 Z Speakerphone is on. (page 16) The line is in use. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Item Ringer volume is off.
Getting Started Icon Action Adds new entry. (page 20) Turning the power on/off Displays the character entry mode for phonebook search. (page 19) Press M Turns the key lock feature off. (page 18) Stops alarm. (page 25) Snooze button on the alarm. (page 25) Selects entries or handsets. (page 25) n Stops recording or playback. N for about 2 seconds. Language setting Display language 1 2 3 M N#110 MbN: Select your desired language. a MOKN M N Stores phone numbers.
Getting Started Other settings Eco mode setting The MR/ECON button on the handset enables you to activate the eco function with one touch. By activating eco mode, your unit can reduce the base unit transmission power by up to 90 % in standby mode. You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is “Normal”. – When the one touch eco mode is on: “Low” is temporarily displayed and is shown on the handset display instead of .
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a PBX: Making calls 1 2 3 1 2 Lift the handset and dial the phone number. R To correct a digit, press MCN. M N N or When you finish talking, press M place the handset on the base unit or charger. Dial the phone number and press MZN. When you finish talking, press M N. Note: R To switch back to the receiver, press MZN/ M N.
Making/Answering Calls Note: R After holding for 10 minutes, the call is disconnected. Mute 1 2 Press M N during a call. To return to the call, press M N. Recall/flash MR/ECON allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the recall/flash time, see page 23.
Making/Answering Calls Intercom Available for: KX-TG6802/KX-TG6803 Intercom calls can be made between handsets. Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press M N. To answer the call, press M N. Making an intercom call 1 M N KX-TG6803: MbN: Select the desired unit. a MOKN 2 When you finish talking, press M N.
Phonebook Phonebook You can add 120 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook. Important: R All entries can be shared by any registered handset. 4 MWN a M N MbN: “New Entry” a MOKN Enter the party’s name. a MOKN R You can change the character entry mode by pressing MR/ECON (page 35). Enter the party’s phone number. a MOKN 2 times a M N Storing a redial list number to the phonebook 1 2 3 M N Editing entries 1 2 3 4 Edit the name if necessary.
Phonebook PIN that you have stored in the phonebook, without having to dial manually. 1 2 3 4 During an outside call, press M N. MbN: “Phonebook” a MOKN MbN: Select the desired entry. N (right soft key) to dial the Press M number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 16).
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 M N 2 3 4 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. a MOKN n Using the direct command code 1 M N a Enter the desired code. Example: Press M N#101. 2 Select the desired setting. a MOKN Note: R R R R To exit the operation, press M N.
Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Number of Rings*1 2-9 Rings <5 Rings> Auto #211 34 Recording Time*1 1 Minute <3 Minutes> Greeting Only*2 #305 34 #306 32 #310 33 – Remote Code*1 Call Screening Off Answer On*1 – – #327 30 Answer Off*1 – – #328 30 Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Memo Alarm Alarm1-3 – Time Adjustment*1, *3 Main menu: Settings – Set Date/Time*1 Code – #101 14 Once Daily Weekly #720 25
Programming Sub-menu 1 Sub-menu 2 Time Settings Set Date/Time*1 #101 14 Once Daily Weekly #720 25 Time Adjustment*1, *3 Manual #226 – – – #104 26 Single Number – – #217 25 Range of Numbers – #240 26 Withheld Speed Dial Code Memo Alarm – Alarm1-3 Handset Name Nuisance Call Block*1 Settings On – #261 20 Eco Setup Transmission Power*1 – Low #725 15 Display Setup Backlight Off #276 – Contrast (Display contrast) Level 1-4 <2> #14
Programming Sub-menu 1 Sub-menu 2 Register Register H.set (H.set: handset) – #130 41 Cancel Register*2 – #131 41 #110 14 Language Display Main menu: Settings Code “Caller List” Operation Code Viewing the caller list.
Programming *11 To prevent other users from joining your conversations with outside callers, turn this feature on. Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time.
Programming Storing unwanted callers Storing a single phone number Important: R You must include the area code when storing phone numbers in the call block list. n From the caller list: 1 M N 2 MbN: Select the entry to be blocked. a M N 3 4 MbN: “Yes” a MOKN a M N n By entering phone numbers: 1 M N#217 2 3 4 M 5 MOKN a M MbN: “Single Number” a MOKN N a MbN: “Add” a MOKN Enter the phone number (24 digits max.). R To erase a digit, press MCN.
Programming 4 MbN: Select the desired setting. a MOKN 2 times a M N Call restriction You can restrict selected handsets from dialling certain numbers. You can assign up to 6 phone numbers to be restricted, and select which handsets are to be restricted. Storing area codes here prevents the restricted handsets from dialling any phone number in that area code. 1 2 3 4 5 6 M N#256 Enter the base unit PIN (default: “0000”). R If you forget your PIN, see page 38. MbN: Select the handsets to be restricted.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. Caller ID features Caller list When an outside call is being received, the caller information is displayed.
Caller ID Service Erasing selected caller information 1 2 3 M N MbN: Select the desired entry. M N a MbN: “Yes” a MOKN a M N Erasing all caller information 1 2 M N M N a MbN: “Yes” a MOKN a M N Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TG680xE_(en)_0917_ver013.
Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 34). Important: R Make sure the unit’s date and time setting is correct (page 14). Memory capacity (including your greeting message) The total recording capacity is about 30 minutes.
Answering System messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you change into a pre-recorded greeting message once you record your own greeting message, your own recorded greeting message is erased.
Answering System To listen to all messages: M N#324 2 When finished, press M Calling back (Caller ID subscribers only) N. Note: R To switch to the receiver, press M N.
Answering System Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 33). 4 When finished, hang up. Voice guidance During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations.
Answering System Number of rings before the unit answers a call You can change the “Number of Rings” before the unit answers a call. You can select 2 to 9 rings, or “Auto”. The default setting is “5 Rings”. “Auto”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages.
Useful Information Voice mail service Voice mail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone. is displayed on the handset if message indication service is When you have new messages, available.
Useful Information Numeric entry table (0-9) z 1 2 Greek character table ( z 1 2 3 1 2 5 6 7 8 9 y 4 5 6 7 8 9 y 4 5 6 7 8 9 y 7 8 9 y ) 3 Extended 1 character table ( z 4 ) 3 R The following are used for both uppercase and lowercase: Extended 2 character table ( z 1 2 3 ) 4 5 6 R The following are used for both uppercase and lowercase: 36 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TG680xE_(en)_0917_ver013.
Useful Information Cyrillic character table ( z 1 2 ) 3 4 5 6 7 8 9 y Error messages Display message Cause/solution Base no power or No link. Reconnect AC adaptor. R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.
Useful Information General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R R R R The handset display is blank. R The handset is not turned on. Turn the power on (page 14). I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.
Useful Information Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 11). I fully charged the batteries, but – still flashes or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 10). Making/answering calls, intercom Problem Cause/solution is displayed.
Useful Information Problem Cause/solution Caller information is slow to display. R Depending on your phone service provider, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 22). R Move closer to the base unit. Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 23).
Useful Information Registering a handset to the base unit 1 Handset: M N#130 2 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M (KX-TG6802/KX-TG6803) 3 N again to stop, then repeat this step. Handset: MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). a MOKN R If you forget your PIN, see page 38. Deregistering a handset 1 2 3 M N#131 R All handsets registered to the base unit are displayed.
Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective product (or any part or parts there of) repaired or replaced free of charge. 1.
Index P Index A B C D E F H I K M N O Alarm: 25 Answering calls: 16 Answering system: 30 Call screening: 33 Erasing messages: 31, 32, 33 Greeting message: 30 Greeting only: 34 Listening to messages: 31, 33 Number of rings: 34 Recording time: 34 Remote access code: 32 Remote operation: 32 Turning on/off: 30 Auto talk: 16, 23 Battery: 10, 11 Call restriction: 27 Call share: 17 Call waiting: 17 Call Waiting Caller ID: 17 Caller ID service: 28 Caller list: 28 Chain dial: 19 Character entry: 35 Conference
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.
