Operating instructions

ManualsBrandsPanasonic ManualsTelephonesKXTGH720E

Problem Cause/solution

Caller information is slow

to display.

R Depending on your phone service provider, the unit may

display the caller’s information at the 2nd ring or later. Set the

first ring to “Off” (page 30).

R Move closer to the base unit.

Time on the unit has

shifted.

R Incorrect time information from incoming Caller ID changes the

time. Set the time adjustment to “Manual” (off) (page 30).

Answering system

Problem Cause/solution

The unit does not record

new messages.

R The answering system is turned off. Turn it on (page 42).

R The message memory is full. Erase unwanted messages

(page 43).

R The recording time is set to “Greeting Only”. Change the

setting (page 47).

R Your phone service provider’s voicemail service may be

answering your calls before the unit’s answering system can

answer your calls. Change the unit’s number of rings setting

(page 47) to a lower value, or contact your phone service

provider.

R The answering system will not answer incoming calls while the

other devices such as handsets are engaged in a call.

I cannot operate the

answering system

remotely.

R The remote access code is not set. Set the remote access

code (page 46).

R You are entering the wrong remote access code. If you have

forgotten your remote access code, enter the remote access

code setting to check your current code (page 46).

R The answering system is turned off. Turn it on (page 47).

Liquid damage

Problem Cause/solution

Liquid or other form of

moisture has entered the

handset/base unit.

R Disconnect the AC adaptor and telephone line cord from the

base unit. Remove the batteries from the handset and leave to

dry for at least 3 days. After the handset/base unit are

completely dry, reconnect the AC adaptor and telephone line

cord. Insert the batteries and charge fully before use. If the unit

does not work properly, contact an authorised service centre.

Caution:

R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

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