Operating Instructions

Troubleshooting - 27
Fault Checklist
Problem Cause
Detergent and foam
There is no foam or
hardly any foam.
The amount of foam varies, depending on the -
temperature, level and softness of the water.
You may have put powdered detergent directly into the -
drum; you must put it in the detergent drawer.
You may not be using enough detergent. -
You may be using a reduced-foam type of detergent. -
Heavily soiled laundry and larger loads of laundry may -
reduce the amount of foam.
There is a lot of foam. The amount of foam varies, depending on the -
temperature, level and softness of the water.
You may have used too much detergent. -
The type of detergent you are using may cause excess -
foam.
Fabric softener
overflows.
The softener may have exceeded the MAX level for the -
detergent drawer. (See page 11.)
You may have spilt the liquid by closing the detergent -
drawer too strongly.
After the wash has
finished, powdered
detergent residue
remains.
You may have put powdered detergent directly into the -
drum; you must put it in the detergent drawer.
Noise
There is an unusual
noise or vibration.
There may be metal items in the drum. -
The anchor bolts may not have been removed. (See page -
32.)
The appliance may be on a sloping or unstable surface. -
If none of the above is the cause, contact your local
Customer Communications Centre.
There is noise when
the water drains out.
This is normal; it is noise created by the operation of the -
drain pump.
The fan makes noise. This is normal; the fan is cooling off the electric parts. -
NA-168VG3_English.indb 27 2011-3-17 15:10:04