Operating Instructions

48
VQT3M06
Reference
Troubleshooting guide
Before requesting service, please perform the
following checks.
If the problem remains unresolved, consult
your dealer for instructions.
The following do not indicate a problem with this unit:
jRegular disc rotating sounds.
jImage disturbance during search.
– Image disturbance when replacing 3D discs.
∫ Unit doesn’t respond to remote control
or front panel buttons.
Press and hold [Í/I] on the main unit for 5 seconds.
jIf still unable to turn the unit off, disconnect the AC mains
lead, wait 1 minute, then reconnect the AC mains lead.
∫ Cannot eject disc.
The unit may have a problem.
While the unit is off, press and hold [9] on the remote
control and [< OPEN/CLOSE] on the unit at the same time for
more than 5 seconds.
To return to the factory preset.
≥ Select “Yes” in “Default Settings” in the Setup menu. (> 45)
To return all settings to the factory preset.
≥ Reset the unit as follows:
While the unit is off, press and hold [+ VOLUME], [< OPEN/
CLOSE] and [Í/I] on the main unit at the same time for more
than 5 seconds.
The remote control doesn’t work properly.
≥ Change the batteries in the remote control. (> 7)
≥ The remote control and main unit are using different codes. If
“SET ” is displayed on the unit’s display when a button is
pressed on the remote control, change the code on the
remote control. (> 45)
Disc cannot be played.
≥ The disc is dirty. (> 7)
≥ Check the region code.
Still pictures (JPEG) do not playback normally.
≥ The images that were edited on the PC, such as Progressive
JPEG, etc., may not playback.
The TV tuner mode is not displayed when the TV is
switched on.
≥ This phenomenon may occur, depending on the TV setting,
when “Quick Start” is set to “On”.
≥ Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
≥ The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], the yellow button
and the blue button on the remote control at the same time
for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or [Í/I]
on the unit until “03 VL” is displayed on the unit’s display.
3 Press [OK] on the remote control or [< OPEN/CLOSE] on
the unit.
This unit does not recognize the USB connection
correctly.
≥ If USB device is connected to this unit while playing a disc or
in a video communication the connection will not be
recognized. Press [HOME] and reconnect USB device.
≥ USB memory and USB HDD are not recognized via the rear
USB port of this unit.
≥ Disconnect and reconnect the USB cable. If it still does not
recognize the connection, turn this unit off and on again.
≥ USB devices connected using a USB extension cable other
than the supplied with the Wireless LAN Adaptor DY-WL10
(optional) [BTT270] or a USB hub may not be recognized by
this unit.
[BTT775] [BTT770] [BTT370]
This unit does not recognize the communication camera
correctly.
≥ Disconnect and reconnect the communication camera. If it
still does not recognize the connection, turn the unit off and
on again.
No power.
≥ Insert the AC mains lead securely into a household mains
socket. (> 20)
The unit switches to standby mode.
≥ When the time set for the sleep timer has passed, the main
unit will be turned off. (> 8)
≥ One of the unit’s safety devices is activated. Press [Í/I] on
the main unit to turn the unit on.
This unit is turned off when the input for the TV is
switched.
≥ This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The unit does not turn off.
1 Press and hold [ Í /I] on the main unit for 5 seconds. (If still
unable to turn the unit off, disconnect the AC mains lead, wait
1 minute, then reconnect the AC mains lead.)
2 Reset the unit as follows:
While the unit is off, press and hold [+ VOLUME],
[< OPEN/CLOSE] and [Í/I] on the main unit at the same
time for more than 5 seconds.
The display is dim.
≥ Change “Front Panel Display” in the Setup menu. (> 43)
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies. (> 24)
General operation
Power
Displays
SCBTT775_770_370_270EBEPGN_VQT3M06.book 48 ページ ２０１１年１月１８日 火曜日 午後６時１４分