Operating Instructions

Reference
49
VQT3M06
The images from this unit do not appear on the TV.
Picture is distorted.
Jittering occurs.
≥ An incorrect resolution is selected in “HDMI Video Format”.
Reset the setting as follows:
1 While the unit is on, press and hold [OK], the yellow button
and the blue button on the remote control at the same time
for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or [Í/I]
on the unit until “04 PRG” is displayed on the unit’s display.
3 Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds.
Set the item again. (> 44)
jWhen Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio
are not output in bitstream, select “Yes” in “Default Settings”
and make proper settings. (> 45)
≥ The unit and television are using different video systems.
While stopped, keep pressing [∫] (Stop) and [< OPEN/
CLOSE] on the main unit for 5 or more seconds. The system
switches from PAL to NTSC or vice versa.
≥ The system used on the disc doesn’t match your television.
jPAL discs cannot be correctly viewed on an NTSC
television.
jThis unit can convert NTSC signals to PAL60 for viewing
on a PAL television (“NTSC Contents Output” in the
“Picture”).
≥ When “3D BD-Video Playback” in the Setup menu is set to
“Automatic”, images may not be output depending on the
connection method. After removing the disc from this unit,
select “Set before play” in the Setup menu, and select “2D
Playback” in the setup screen displayed when playing 3D
discs. (> 42)
When playing back a 3D disc, audio can be heard but no
video image on the TV.
≥ Change the video input mode to the suitable HDMI video
input mode on the TV.
Video is not output.
≥ Set “High Clarity Sound” in the playback menu to “Off” to use
the VIDEO OUT terminal. (> 41)
Video is not output in high-definition.
≥ Confirm that “HDMI Video Format” in the Setup menu is set
properly. (> 44)
3D video is not output.
≥ Are the settings on this unit and the TV correct? (> 31)
3D video is not output correctly as 2D.
≥ Select “Set before play” in the Setup menu, and select “2D
Playback” in the setup screen displayed when playing 3D
discs.
≥ Discs that have recorded titles with Side by side (2 screen
structure) and that can be enjoyed in 3D are played back in
accordance with the settings of the TV.
A black band is displayed around the edge of the screen.
The aspect ratio of the screen is abnormal.
≥ Confirm the “TV Aspect” is set properly. (> 43)
≥ Adjust the aspect setting on the television.
[Except[Australia[and[New[Zealand]
After choosing “Home Cinema” in “Speaker Selection”
with the TV’s remote control, the TV’s input selection also
changes.
≥ Disconnect the HDMI cable from the TV and reconnect it to a
different HDMI IN terminal.
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio type.
≥ Check connections to speakers and other equipment. (> 12,
13, 15s20)
≥ Ensure the speaker settings for your speakers are correct.
(> 46)
≥ To output audio from a device connected with an HDMI
cable, set “HDMI Audio Output” to “On” in the Setup menu.
(> 44)
≥ When “BD-Video Secondary Audio” is set to “On”, Dolby
TrueHD, Dolby Digital Plus, DTS-HD Master Audio and
DTS-HD High Resolution Audio are output as Dolby Digital
or DTS Digital Surround.
≥ Re-master will not work when the bitstream signal is output
from the HDMI AV OUT terminal. (> 41)
≥ Depending on the connected equipment, the sound may be
distorted if this unit is connected with an HDMI cable.
≥ The multi-channel audio from a device connected to the TV
is not output in it’s original multi-channel form.
jIf the device has an optical audio output terminal, connect
the device to this unit’s “OPTICAL” terminal. (> 17, 18)
No surround sound.
≥ Press [SURROUND] to select a surround effect. (> 26)
≥ [BTT775[for[Australia[and[New[Zealand]
Ensure that the surround selector switch is set in the centre
position. Then, turn the wireless system off and then back
on.
≥ [BTT775] [BTT770] [BTT370]
(When using the 7.1ch speaker system)
Audio is not available from the surround back speakers even
though Dolby Pro Logic II turns on.
Cannot switch audio.
≥ When audio is output from the HDMI AV OUT terminal, set
“Dolby D/Dolby D +/Dolby TrueHD”, “DTS/DTS-HD” or
“MPEG Audio” to “PCM”. (> 42)
No sound from the TV.
≥ Press [EXT-IN] to select the corresponding source. (> 24)
≥ When connecting the unit to a TV using an HDMI cable,
check whether the HDMI terminal on the TV is labeled
“HDMI (ARC)”. If not labeled in this way, connect using the
HDMI cable in combination with an optical digital audio
cable.(> 16, 17)
≥ If there is no sound from the equipment connected to this
unit’s DIGITAL AUDIO IN terminal, please make sure that
the optical audio output of the equipment is set to PCM.
TV screen and video
Sound
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