Operating Instructions

Reference
29
TQBM0479
Sound stops.
The power of the main unit turns off automatically.
(When the main unit detects a problem, a safety
measure is activated and the main unit
automatically switches to standby mode.)
≥ There is a problem with the amplifier.
≥ Is the volume extremely high?
If so, lower the volume.
≥
Is this system placed in an extremely hot place?
If so, move this system to a cooler place and wait a
few moments and then try to turn it on again.
If the problem persists, confirm the display, turn this
system off, remove the AC mains lead cord and
consult your dealer. Please be sure to remember the
display that was indicated and inform the dealer.
Cannot connect to the network.
≥
This system’s Wi-Fi security supports WPA2
TM
only. Your wireless router must therefore be
WPA2
TM
compatible. For details on the security
supported by your router and how to change the
settings, please refer to the operating instructions
or contact your Internet service provider.
≥ If the network is set to be invisible, make the network
visible while you set up the network for this system or
make a wired LAN connection. (
> 17)
≥ Make sure that the multicast function on the
wireless router is enabled.
Cannot select this system as the output
speakers.
≥ Make sure that the devices are connected to
the same network as this system.
≥ Reconnect the devices to the network.
≥ Turn off and then on the wireless router.
There is no sound.
The sound is interrupted.
Playback on the app doesn’t start.
≥ If using the 2.4 GHz band on the wireless
router, simultaneous use with other 2.4 GHz
devices, such as microwaves, cordless
telephones, etc., may result in connection
interruptions. Increase the distance between
this system and these devices.
jIf your wireless router supports 5 GHz band,
try using the 5 GHz band.
To change to the 5 GHz band, redo the
network settings (> 16). Make sure to select
your network name (SSID) for the 5 GHz
band during the setup.
≥ Do not place this system inside a metal cabinet,
for it might block the Wi-Fi signal.
≥ Place this system closer to the wireless router.
≥ If several wireless devices are simultaneously
using the same network as this system, try
turning off the other devices or reducing their
network usage.
≥ Reconnect the devices to the network.
≥ Turn off and then on the wireless router.
≥ Try a wired LAN connection. (> 17)
≥ Restart the app.
No power.
Ensure the AC mains lead of the active subwoofer
is connected properly.
After turning the subwoofer on, it immediately
turns off.
Unplug the AC mains lead and consult your
dealer.
No sound from the subwoofer.
≥ Check that the active subwoofer is turned on.
≥ Check that the WIRELESS LINK indicator lights
green. (> 16)
The WIRELESS LINK indicator lights red.
≥ There is no link between the main unit and the
active subwoofer. Check that the main unit is
turned on.
≥ The active subwoofer and the main unit may not
be paired correctly. Try the following operation.
(Wireless pairing)
1 Turn on the main unit and active subwoofer.
2 Press and hold [I/D SET] on the rear of the
active subwoofer for more than 3 sec.
(The WIRELESS LINK indicator will blink in
red.)
3 While pressing and holding [INPUT] on
remote control, touch and hold [VOL i] on
the main unit for more than 4 sec.
(“SUBWOOFER PAIRING” will be indicated
on the display.)
≥ When the wireless pairing is successful, “PAIRED”
will be indicated on the display for 2 sec and
WIRELESS LINK indicator lights green.
4 Turn the main unit off and on.
≥ Consult your dealer if the problem persists.
Network
Active Subwoofer
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