Introduction to Freesat

The weak signal can be caused for
a number of reasons:
Check your postcode area is able to
receive Freeview broadcasts at
www.freeview.co.uk
You may need a new aerial to
successfully receive Freeview
broadcasts in your area. Please
consult your local Aerial Installation
engineer. Approved engineers can
be found on the CAI website
www.cai.org.uk
Freeview programmes are being
broadcast at a reduced power to
prevent interference with analogue
stations also being transmitted. The
signal strength is not likely to be
increased until the analogue
transmitters are switched off over
the next few years. The plan is for
the broadcasters to cease
transmitting analogue programmes
by 2012..
Weather conditions will affect signal
reception, in particular in poorer
reception areas. Even during good
weather the high pressure can
cause poor reception of some
programmes
The most likely cause for all or
some of these problems is a
weak signal.
Freezing Picture/Sound,
images disappear, mosaic
areas appear on the screen
when receiving digital
broadcast programmes
Press and hold the volume up
button and adjust to the desired
level.
The sound may have been
turned down to the minimum
or muted
No Sound can be heard from
TV Stations
Check the connections from the
external device are plugged into the
TV fully.
Check that the correct AV input has
been selected.
Check the connections from
the external device to the TV.
Has the correct AV Input been
selected?
No sound or picture is
produced from an external
device (DVD, VCR,
camcorder, satellite receiver
etc).
Check the TV volume. If a Scart
lead is being used ensure that it is is
pushed in fully. Give it a wriggle as it
is pushed in. If separate audio &
video leads are used, check the
audio leads (Red & White) are fully
inserted into the correct connectors.
Check the connections from
the external device to the TV.
No Sound can be heard from
an external device (DVD,
VCR, camcorder, satellite
receiver etc).
RemedyPossible CauseProblem
Freesat TV Troubleshooting
12
DOC: UK/CCC/TRAINING//PZ81 V1.1