Quick Start Guide

20
English
How to Use eHELP
[eHELP] is the detailed operating instructions built into
the TV, and gives a more detailed explanation for a
better understanding of the operation of each feature.
≥ [eHELP] covers all models. Some features described
in [eHELP], therefore, may not be available on certain
models. Refer to this manual, the menus of the TV,
etc. to check your model's actual features.
1 Display [eHELP]
or
2 Select the menu
≥ To access [How to use]
3 Select the item
Example:
≥ To return to the previous screen / field
FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
≥ For details, refer to [eHELP] (Support > FAQs).
The TV does not switch on
≥ Check the mains lead is plugged into the TV and the
mains socket.
≥ If the LED is off, press the TV’s Mains power On / Off
switch to turn on the TV. (p. 18)
The TV goes into Standby mode
≥ Auto power standby function is activated.
The remote control does not work or is intermittent
≥ Are the batteries installed correctly? (p. 17)
≥ Has the TV been switched on?
≥ The batteries may be running low. Replace them with
new ones.
≥ Operation of the remote control is not possible due to
system startup when the LED is blinking orange. You
can use the remote control after the LED turns
constant red.
≥ Point the remote control directly at the TV’s remote
control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).*
≥ Situate the TV away from sunshine or other sources of
bright light so they do not shine on the TV’s remote
control signal receiver.*
≥ If you are trying to use voice controls, is the remote
control registered (paired) with the TV? (p. 14)
≥ If the solutions above do not fix the problem,
deregister (unpair) the remote control, then
register (pair) it again. “When the remote
control does not respond” (p. 15)
When infrared communication is used
No image is displayed
≥ Check the TV is turned on.
≥ Check the mains lead is plugged into the TV and the
mains socket.
≥ Check the correct input mode is selected.
≥ Check the input mode in the input selection list to
match the signal being output by the external
equipment.
≥ Is [Backlight], [Brightness], [Contrast] or [Colour] in the
Picture menu set to the minimum?
≥ Check all required cables and connections are firmly
in place.
[eHELP]
1 select
2 access
(green)
1 select
2 access
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