Operating Instructions
FAQs
107
Problem Causes / Actions
Network
Cannot connect to the
network
●
Check the LAN cable or wireless LAN is connected properly. (p. 77)
●
Check the connections and settings. (p. 77 - 81)
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually.
(p. 79)
●
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 42) and set the router to use it.
●
If the problem persists, consult your Internet Service Provider or
telecommunications company
.
Cannot select the file
during DLNA operations
●
Is media server of the connected equipment prepared?
(p. 76)
●
Check applicable data format. (p. 98, 99)
Cannot operate
VIERA Connect
●
Check the connections and settings.
(p. 77 - 81)
●
The server or connected line may be busy now.
Other
The TV does not switch on
●
Check the mains lead is plugged into the TV and the socket outlet.
The TV goes into Standby
mode
●
Auto power standby function is activated.
(p. 11)
●
The TV enters Standby mode about 30 minutes after analogue broadcasting
ends.
The remote control does
not work or is intermittent
●
Are the batteries installed correctly?
(p. 7)
●
Has the TV been switched on?
●
The batteries may be running low. Replace them.
●
Point the remote control directly at the front of the TV (within about 7 m and a
30 degree angle of the front of the TV).
●
Situate the TV away from sunshine or other sources of bright light not to shine
on the TV’s remote control signal receiver.
Parts of the TV become
hot
●
Even when the temperature of parts of the front, top and rear panels has risen,
these temperature rises do not cause any problems in terms of performance or
quality
.
The LCD panel moves
slightly when it is pushed
with a finger
Clattered sound might be
heard
●
There is some flexibility around the panel to prevent damage to the panel.
●
The panel might move slightly when it is pushed with a finger, and clattered
sound might be heard.
This is not a malfunction.
Overcurrent error
message appears
●
The connected USB device might cause this error. Remove the device and turn
the
TV off with Mains power On / Off switch, then turn it on again.
●
Check foreign objects are not inside the USB port.
An error message appears
●
Follow the message’s instructions.
●
If the problem persists, contact your local Panasonic dealer or the authorised
service centre.