Operating Instructions

Frequently Asked Questions
101
Problem Actions
Screen
Chaotic image, noisy
•
Set [P-NR] in the Picture Menu (to remove noise). (p.32)
•
C heck nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be displayed
•
I s [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p.31)
Blurry or distorted image
(no sound or low volume)
•
R eset channels. (p.38,39)
Unusual image is displayed
•
Turn the TV Off with Mains power On / Off switch, then turn it On again.
•
If the problem persists, initialise all settings [Shipping Condition] (p.51)
Sound
No sound is produced
•
I s “Sound mute” active? (p.9)
•
I s the volume set to the minimum?
Sound level is low or sound
is distorted
•
Sound signal reception may be deteriorated.
•
Set [MPX] (p.34) in the Sound Menu to [Mono]. (Analogue only)
Unusual sound from the TV
•
When power is on, whirring sound of cooling fan or drive noise may be heard from
inside the TV (not a sign of faulty operation).
HDMI
Sound is unusual
•
Set the sound setting of the connected equipment to “2ch L.PCM”.
•
C heck the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. (p.34)
•
If digital sound connection has a problem, select analogue sound connection.
(p.98)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
C heck the HDMI cable is connected properly. (p.91)
•
Turn the TV and equipment Off, then turn them On again.
•
C heck an input signal from the equipment. (p.98)
•
U se equipment compliant with EIA/CEA-861/861D.
Network
Cannot connect to the
network
•
C heck the LAN cable or Wireless LAN Adaptor is connected properly. (p.72)
•
C heck the connections and settings. (p.72 - 77)
•
C heck the network equipment and network environment.
•
T he router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually. (p.74)
•
T he router may be using MAC address filtering (security setting).
C onfirm the MAC Address of this TV (p.77) and set the router to be able to use it.
•
If the problem persists, consult your Internet Service Provider or telecommunications
company.
Cannot select the file during
DLNA operations
•
I s media server of the connected equipment prepared? (p.71)
•
C heck applicable data format. (p.95)
Cannot operate
VIERAConnect
•
C heck the connections and settings. (p.72 - 77)
•
T he server or connected line might be busy now.
Other
The TV does not switch On
•
C heck the mains lead is plugged into the socket outlet.
The TV goes into Standby
mode
•
Auto power standby function is activated. (p.10)
•
T he TV enters Standby mode about 30 minutes after analogue broadcasting ends.
The remote control does not
work or is intermittent
•
Are the batteries installed correctly? (p.7)
•
H as the TV been switched On?
•
T he batteries may be running low. Replace them.
•
P oint the remote control directly at the front of the TV (within about 7 m and a 30
degree angle of the front of the TV).
•
Situate the TV away from sunshine or other sources of bright light not to shine on
the TV’s remote control signal receiver.
Parts of the TV become hot
•
Even when the temperature of parts of the front, top and rear panels has risen, these
temperature rises will not pose any problems in terms of performance or quality.
Overcurrent error message
appears
•
T he connected USB device might cause this error. Remove the device and turn the
TV Off with Mains power On / Off switch, then turn it On again.
•
C heck if foreign objects are inside the USB port.
An error message appears
•
F ollow the message’s instructions.
•
If the problem persists, contact your local Panasonic dealer or the authorized Service
Centre.