Operating Instructions

Frequently Asked Questions
115
Problem Actions
Screen
Chaotic image, noisy
•
Set [P-NR] in the Picture Menu (to remove noise). (p.37)
•
C heck nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be displayed
•
I s [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p.36)
Blurry or distorted image
( no sound or low volume)
•
R eset channels. (p.45 - 48)
Unusual image is displayed
•
Turn the TV Off with Mains power On / Off switch, then turn it On again.
•
If the problem persists, initialise all settings [Shipping Condition] (p.62)
Sound
No sound is produced
•
I s “Sound mute” active? (p.9)
•
I s the volume set to the minimum?
Sound level is low or sound
is distorted
•
Sound signal reception may be deteriorated.
•
Set [MPX] (p.39) in the Sound Menu to [Mono]. (Analogue only)
Unusual sound from the TV
•
When power is on, whirring sound of cooling fan or drive noise may be heard from
inside the TV (not a sign of faulty operation).
3D
Cannot see 3D images
•
H as the 3D Eyewear been switched On?
•
E nsure that [3D Mode Selection] is set to [3D]. (p.31)
•
Some 3D image signals may not be automatically recognised as 3D images. Set [3D
Mode Selection (Manual)] to match the picture format. (p.31)
•
C heck that there are no obstacles between the infrared sensors on the TV and the 3D
Eyewear. If the 3D Eyewear stops receiving the infrared signal for about 5 minutes,
the 3D Eyewear will be turned off automatically.
•
C heck the available area to use the 3D Eyewear. (p.33)
•
D epending on the person, the 3D images may be difficult to see, or cannot be seen,
especially in users that have a different level of eyesight between the left and right
eyes.
T ake the necessary steps (wearing glasses etc.) to correct your eyesight before use.
3D Eyewear is turned off
automatically
•
C heck that there are no obstacles between the infrared sensors on the TV and the
3D Eyewear or that the 3D Eyewear is placed inside the coverage area (p.33). If the
3D Eyewear stops receiving the infrared signal for about 5 minutes, the 3D Eyewear
will be turned off automatically.
There is something wrong
with the 3D images
•
C heck the setting of [Picture Sequence] or [Edge Smoother]. (p.33)
The indicator lamp does
not light when pressing the
power button on the 3D
Eyewear
•
T he battery may be running low or flat. Replace it.
HDMI
Sound is unusual
•
Set the sound setting of the connected equipment to “2ch L.PCM”.
•
C heck the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. (p.40)
•
If digital sound connection has a problem, select analogue sound connection.
(p.111)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
C heck the HDMI cable is connected properly. (p.104)
•
Turn the TV and equipment Off, then turn them On again.
•
C heck an input signal from the equipment. (p.113)
•
U se equipment compliant with EIA/CEA-861/861D.