Operating Instructions

Frequently Asked Questions
123
Problem Actions
Screen
Chaotic image, noisy
•
Set [P-NR] in the Picture Menu (to remove noise). (p.42)
•
C heck nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be displayed
•
I s [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p.41)
Blurry or distorted image
( no sound or low volume)
•
R eset channels. (p.50 - 53)
Unusual image is displayed
•
Turn the TV Off with Mains power On / Off switch, then turn it On again.
•
If the problem persists, initialise all settings [Shipping Condition] (p.68)
Sound
No sound is produced
•
I s “Sound mute” active? (p.9)
•
I s the volume set to the minimum?
Sound level is low or sound
is distorted
•
Sound signal reception may be deteriorated.
•
Set [MPX] (p.44) in the Sound Menu to [Mono]. (Analogue only)
Unusual sound from the TV
•
When power is on, whirring sound of cooling fan or drive noise may be heard from
inside the TV (not a sign of faulty operation).
3D
Cannot see 3D images
•
H as the 3D Eyewear been switched On?
•
E nsure that [3D Mode Selection] is set to [3D]. (p.36)
•
Some 3D image signals may not be automatically recognised as 3D images. Set [3D
Mode Selection (Manual)] to match the picture format. (p.36)
•
C heck that there are no obstacles between the infrared sensors on the TV and the 3D
Eyewear. If the 3D Eyewear stops receiving the infrared signal for about 5 minutes,
the 3D Eyewear will be turned off automatically.
•
C heck the available area to use the 3D Eyewear. (p.38)
•
D epending on the person, the 3D images may be difficult to see, or cannot be seen,
especially in users that have a different level of eyesight between the left and right
eyes.
T ake the necessary steps (wearing glasses etc.) to correct your eyesight before use.
3D Eyewear is turned off
automatically
•
C heck that there are no obstacles between the infrared sensors on the TV and the
3D Eyewear or that the 3D Eyewear is placed inside the coverage area (p.38). If the
3D Eyewear stops receiving the infrared signal for about 5 minutes, the 3D Eyewear
will be turned off automatically.
There is something wrong
with the 3D images
•
C heck the setting of [Picture Sequence] or [Edge Smoother]. (p.38)
The indicator lamp does
not light when pressing the
power button on the 3D
Eyewear
•
T he battery may be running low or flat. Recharge it.
The battery of 3D Eyewear
does not charge, or
operation time is short when
charged.
•
I s the charging cable connected properly?
C heck the connection. (p. 33)
•
I s the TV in Standby mode?
D o not turn the TV Off with Mains power On / Off switch during charging.
•
If operation time is very short even when the battery is charged, the battery has
reached the end of its lifespan. Please consult with the place of purchase.
HDMI
Sound is unusual
•
Set the sound setting of the connected equipment to “2ch L.PCM”.
•
C heck the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. (p.45)
•
If digital sound connection has a problem, select analogue sound connection.
(p.119)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
C heck the HDMI cable is connected properly. (p.112)
•
Turn the TV and equipment Off, then turn them On again.
•
C heck an input signal from the equipment. (p.120)
•
U se equipment compliant with EIA/CEA-861/861D.