Installation Guide

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Problem Check item/Remedy Ref. page
The hard disk drive is not rec-
ognized.
The HDD status indicator
does not light.
Make sure that the HDD unit is inserted all the way into the HDD slot.
24
Was another HDD unit inserted to the HDD slot before completing the
recognition process of the other HDD unit?
Remove the unrecognized HDD unit and insert it after the current recog-
nition process is complete.
25
The hard disk drive is faulty.
–
The HDD unit is not recog-
nized even though the HDD
status indicator is lit.
Install (link) the HDD unit again by operating the recorder.
24
The error indicator blinks red.
A system error occurred.
Contact your dealer.
–
The HDD indicator lights/
blinks red.
Make sure that the HDD units are installed in order from HDD1 to HDD9.
Insert the HDD units one by one in order starting from HDD1.
24
The respective hard disk drive is faulty in the RAID 5 or RAID 6 mode.
The HDD access indicator respective to the hard disk drive that failed first
will light red and the indicators respective to the other failed hard disk
drive will blink red.
30
Cannot recover data after
replacing the HDD units in the
RAID 5/RAID 6 mode.
Make sure that the HDD unit is inserted all the way into the HDD slot.
31
The hard disk drive on which there is data to be recovered is faulty.
–
Check if the capacity of the new hard disk drive is smaller than the origi-
nal one's.
If different models are used together even when the capacities of them
are the same, the available capacity may be a few percent smaller. When
using multiple hard disk drives, use the same model.
Transferring data to a hard disk drive whose capacity is larger than the
original one's is also an option.
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