Operating Instructions Network Camera Model No.
Preface Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Explains how to perform the settings and how to operate this camera. • Important Information: Provides information about the cautions required for safely using and installing this camera. • Installation Guide: Explains how to install and connect devices. The screens used in these operating instructions show the case of WV-S1131.
Preface Microsoft® Windows® 8.1 is described as Windows 8.1. Microsoft® Windows® 8 is described as Windows 8. Microsoft® Windows® 7 is described as Windows 7. Windows® Internet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9 and Windows® Internet Explorer® 8 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™ or UPnP.
Preface • It is recommended to change the password periodically. The registration completion screen will be displayed after registering a user name and password of the administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not displayed automatically. When the camera is reconnected to, an authentication window is displayed. Enter the registered user name and password to start operation. Viewer software In order to display H.265 (or H.
Preface • • • If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen for ActiveX, which is required for viewing camera images, is displayed. Follow the on-screen instructions and install the software. When displayed JPEG images (still images), there is no need to install ActiveX. When the install wizard is displayed again even after completing the installation of the ActiveX, restart the PC.
Table of Contents Table of Contents 1 Operations ..............................................................................................10 1.1 1.1.1 1.1.2 1.1.3 1.2 1.2.1 1.2.2 1.3 1.4 1.4.1 1.4.2 1.5 1.5.1 1.5.2 1.5.3 1.6 1.7 1.7.1 1.7.2 Monitor images on a PC .................................................................................................10 Monitor images from a single camera ............................................................................10 About the “Live” page ...
Table of Contents 2.3.2.9 2.4 2.4.1 2.4.2 2.4.3 2.4.4 2.4.4.1 2.4.4.2 2.4.4.3 2.4.4.4 2.4.5 2.4.6 2.5 2.5.1 2.5.2 2.5.3 2.5.4 2.5.4.1 2.5.4.2 2.5.4.3 2.5.4.4 2.5.4.5 2.5.4.6 2.5.4.7 2.5.4.8 2.5.5 2.6 2.7 2.7.1 2.7.2 2.7.3 2.7.4 2.7.4.1 2.7.4.2 2.7.4.3 2.7.4.4 2.7.4.5 2.7.4.6 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission setup menu) .................................................................................................................
Table of Contents 2.7.5 2.7.6 2.7.7 2.7.8 2.7.8.1 2.7.8.2 2.8 2.8.1 2.8.2 2.9 2.9.1 2.9.2 2.9.2.1 2.9.2.2 2.9.2.3 2.9.2.4 2.9.2.5 2.9.2.6 2.9.2.7 2.9.2.8 2.9.3 2.9.3.1 2.9.3.2 2.9.3.3 2.9.3.4 2.9.3.5 2.9.3.6 2.9.4 2.9.4.1 2.9.5 2.9.6 2.9.6.1 2.9.6.2 2.9.6.3 2.10 2.10.1 2.10.2 2.11 2.12 2.12.1 2.12.2 2.12.3 2.12.4 2.12.5 Configure the VMD settings [VMD area] ......................................................................140 Set the VMD areas [VMD area] ...............................................
Table of Contents 3.1.5 3.2 3.3 3.4 Configure the network settings of the camera using the Panasonic “IP Setting Software” ......................................................................................................................221 About the displayed system log ..................................................................................224 Troubleshooting ............................................................................................................
1 Operations 1 Operations 1.1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.
1 Operations 3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 13 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. IMPORTANT • • It is recommended to change the password periodically. When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending on the performance of the PC.
1 Operations max. 5fps When “Off” is selected for “Stream transmission” max.
1 Operations 1.1.2 About the “Live” page Note • The buttons and setting items displayed on the “Live” page can be changed depending on the user rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 151) N O P Q R S T U A C D E F G V H I J K L M [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Menu language] in the [Basic] settings.
1 Operations The image in the main area is displayed based on the contents set in Stream(1) – (4) (®page 93), JPEG(1) – (3) (®page 91), or Multi-screen (®page 128). Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of the [Image] tab. For “Multi-screen”, you can set the “Initial display” in the [Multi-screen] tab.
1 Operations S15x1 S11x1 S22x1 S21x1 S25x1 [Log] button S11x2 When the [Log] button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 32 for further information about the log list and for how to play images on the SD memory card. RS485(pan/tilt head) S11x2 This button is available only when the [RS485 operation screen] in the [RS485] tab is set to “On(pan/tilt head)”.
1 Operations Note • • • The following settings may be required. Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again. When it takes longer than the specified period to obtain the snap shot picture due to the network environment, the snap shot picture may not be displayed.
1 Operations When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 72) Main area Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”.
1 Operations 1.1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4, 9, and up to 16 cameras can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
1 Operations 1. From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”. → Images from the registered cameras will be displayed on a selected multi-screen (screen can be split up to 16 areas). The following are instructions when displaying on a 4-split screen. F G A B C D E “Live view” pull-down menu Select the image displayed in the main area. [Layout] pull-down menu Select from the pull-down menu to display images from cameras in multi-screens of 4 to 9 or even 16 screens.
1 Operations Note • • 20 The frame rate may drop depending on the network environment and number of accessing users. If the image capture size specified for JPEG cannot be obtained, a JPEG image with an image capture size that could be obtained is displayed. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.
1 Operations 1.2 Monitor images on a cellular phone/mobile terminal 1.2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image. IMPORTANT • • • • When the authentication window is displayed, enter the user name and password.
1 Operations Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh. IMPORTANT • Transmission will be periodically performed when “Auto Refresh” is selected for the camera image.
1 Operations The compatible mobile terminals are shown as follows. (As of August, 2016) – iPad, iPhone (iOS 4.2.1 or later) – Android™ mobile terminals When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, and a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/).
1 Operations 2. Click the button of the function that you want to operate. A B Resolution control AUX control Each function is explained below. Resolution control Press this button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [Image] tab.
1 Operations AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 51) Note • • • • • • • • *1 *2 You can change the image size displayed on the mobile terminal by accessing the following addresses.
1 Operations 1.3 Record images on the SD memory card manually S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. (®page 75) It is possible to select “JPEG(1)”, “JPEG(2)”, “JPEG(3)”, “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” on “Recording format” of the setup menu.
1 Operations Note • • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 86). The destination to save image data is a fixed directory on Drive B (®page 238). When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start. In this case, click the [Start] button again.
1 Operations 1.4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 1.4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated. VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”.
1 Operations Notify of alarm occurrences by E-mail Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file.
1 Operations 1.5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT • When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server. 1.5.
1 Operations 1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page.
1 Operations 1.6 Display the log list S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed. • Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the schedule, and the image recording period will be displayed. • FTP trans.
1 Operations 2. Click the [Log] button. → The log list will be displayed in a newly opened window (log list window). A B C D E F IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card. Recording stream Select the recording stream that you want to display logs for. • Stream 1: The logs recorded by “Recording stream 1” on the [SD memory card] tab will be displayed.
1 Operations Note • When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed. Recording time Configure the time period of logs displayed on the log list. • From: Configure the starting period of logs displayed on the log list. – First recording: Displays from the first log recorded on the SD memory card. – Today: Displays the logs recorded today.
1 Operations – – – – – – – • TRM1: Alarm by alarm input to Terminal 1 TRM2: Alarm by alarm input to Terminal 2 TRM3: Alarm by alarm input to Terminal 3 VMD: Alarm by VMD alarm COM: Alarm by command alarm AUD: Alarm by audio detection alarm FTP: Logs saved from FTP periodic image transmission errors [SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed. • (Delete) button: Click this button to delete the currently displayed log list.
1 Operations 1.7 Playback of images on the SD memory card S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. The display format varies depending on the “Recording format” of the SD memory card.
1 Operations Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designated number will be displayed. (REW) button Each time the button is clicked, the playback speed will change. When the button or the button is clicked during fast reverse playback, playback speed will return to the normal playback speed. (REV PLAY) button Images will be played in reverse sequential order.
1 Operations Note • When the mouse button is held down while the mouse pointer is on this button, the image number will be increased. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. (LAST) button The last image will be displayed. (Start) button The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance.
1 Operations 1.7.2 Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD memory card IMPORTANT • • Depending on the network environment, download of video data may fail. If downloading failed while playing images, you may be able to download images after stopping the currently played images and starting the download again. Depending on the network environment and status of the camera, you may not be able to operate each operation on this screen consecutively.
1 Operations (FF) button Each time this button is clicked, the playback speed will change. When the button is clicked during fast playback, playback speed will return to the normal playback speed. Note • The maximum speed of the fast playback varies depending on the setting of “Bit rate” - “Stream recording” of the SD memory card. Recorded audio will not be played back during fast playback.
1 Operations • Depending on the status of the SD memory card or Windows Media Player, H.264 video data cannot be played back. For information on playing back H.265 video data, refer to the following Panasonic website below. http://security.panasonic.
2 Settings 2 Settings 2.1 About the network security 2.1.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. (®page 151, page 154) Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning, etc.
2 Settings 2.2 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 151 for how to configure the access level. 2.2.1 How to display the setup menu 1. Display the “Live” page. (®page 10) 2. Click the [Setup] button on the “Live” page. → The window with the user name and password entry fields will be displayed. 3.
2 Settings 2.2.2 How to operate the setup menu A B Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab. 2. Complete each setting item displayed in the frame on the right of the window. 3.
2 Settings 2.2.3 About the setup menu window A M B C D E F G H I J K L N [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Easy Setup] button Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as well as to set event actions such as alarm settings and camera action on alarm. (®page 47) [Basic] button Displays the “Basic” page.
2 Settings [Schedule] button Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to activate the VMD detection function. (®page 201) [RS485] button S11x2 Displays the “RS485” page. (®page 208) [Maintenance] button Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of the setup menu can be carried out on the “Maintenance” page.
2 Settings 2.3 Use Easy Setup [Easy Setup] The “Easy Setup” page uses simple operations to set the following: – Make the camera image available on the Internet – Set event actions such as recording of a schedule/alarm to the SD memory card The “Easy Setup” page consists of the [Internet] tab and [Event action] tab. 2.3.1 Configure the Internet settings [Internet] Click the [Internet] tab of the “Basic” page. (®page 43, page 44) The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.
2 Settings [Service] Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com” will be displayed in a newly opened window. Follow the on-screen instructions to register with “Viewnetcam.com”. Refer to page 197 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information.
2 Settings The current settings are displayed here. You can set event actions for SD schedule recording/FTP periodic image transmission/alarm detection. Once the settings are completed in each setup menu, click the [Next] button to proceed. The setup flow is as follows. Note • If you click the [Next] button, the settings in the screen will be saved.
2 Settings Flow of event action setup Event function type: Select the trigger according to the purpose of setting. Alarm (®page 48) Schedule (®page 59) Terminal/VMD/Audio detection Event action setup: Configure the action conditions selected in the event function type setup. FTP img. trans. (®page 54) SD memory recording: JPEG/H.265/H. 264 (®page 54) SD memory recording: H.265/H.
2 Settings 2.3.2.1 Configure the schedule/alarm (event function type setup menu) Here, select the function type of the event. [Trigger] • Alarm: Select when setting the alarm detection settings. • Schedule: Select during “SD memory recording” or “FTP periodic image transmission”. • Default: Alarm [SD memory card format] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 To format the SD memory card, click the [Execute] button. Once you click the [Execute] button, the “Format” confirmation screen will be displayed.
2 Settings Alarm [Terminal 1] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Determine how to use terminal 1. • Off: Not used. • Alarm input(TRM1): Receives terminal alarm input. – Close: An alarm is detected when the terminal status is changed to “On”. – Open: An alarm is detected when the terminal status is changed to “Off”. • Black & white input: Receives the black & white input.
2 Settings [Alarm deactivation time] Set the duration for which detection is not to be performed after an alarm has been detected. For example, by using this function you can prevent mail from being sent too often when the E-mail notifications are configured to be sent to cellular phones when an alarm is detected. 5 – 600 seconds • Default: 5s Note • The duration of the alarm deactivation time can be specified for each type of alarm.
2 Settings [Next] button If you select “FTP img. trans.” for “Trigger” and click the [Next] button, the FTP transfer setup menu will be displayed. (®page 54) If you select “SD memory recording” for “Trigger”, select “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” for “Recording format”, and then click the [Next] button, the JPEG recording setup menu will be displayed.
2 Settings [Next] button If you select “Alarm output” in the alarm setup menu and click the [Next] button, the alarm output setup menu will be displayed. (®page 57) If you click the [Next] button in the alarm setup menu without selecting “Alarm output”, the mail setup menu will be displayed. (®page 57) Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, the alarm function type setup menu will be displayed.
2 Settings C Configure SD memory recording (H.265 or H.264) (video recording setup menu) S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 The SD memory recording (H.265 or H.264) when an alarm is detected is configured in this section. [Audio recording] Select On/Off to determine whether or not to record audio data. • On: Saves audio data to videos (MP4 format). • Off: Does not save audio data to videos (MP4 format).
2 Settings Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 53) 2.3.2.5 Alarm: Configure the output terminal S22x1 S11x2 S11x1 S15x1 S25x1 S21x1 Alarm output is configured in this section. • To configure settings relating to the output terminal: Refer to page 132 for information about how to configure the above screen.
2 Settings • To configure e-mail related settings: Refer to page 161 for information about how to configure the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, either the FTP transfer setup menu (®page 54), the JPEG recording setup menu (®page 55), the video recording setup menu (®page 56), or the alarm output setup menu (®page 57) will be displayed.
2 Settings 2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule function type setup menu) Here, the schedule type is selected as “SD memory recording” or “FTP periodic image transmission”. [Trigger] • SD memory recording S11x2 • S11x1 S15x1 S25x1 S22x1 S21x1 : Records the H.265 (or H.264) image in the SD memory card at the scheduled time. FTP periodic image transmission: Transmits the JPEG image to the FTP server at the scheduled time.
2 Settings [Audio recording] Determine whether or not to perform audio recording. • On: Saves audio data to videos (MP4 format). • Off: Does not save audio data to videos (MP4 format). • Default: Off Note • This setting is not available when “Interactive(Half-duplex)” is selected for “Audio transmission mode”. IMPORTANT • When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low, old images may be deleted in order to prepare to save new images.
2 Settings • Default: Off IMPORTANT • When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low, old images may be deleted in order to prepare to save new images. [Next] button If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will be displayed. (®page 61) [Back] button If you click the [Back] button, the schedule function type setup menu will be displayed.
2 Settings • To configure FTP periodic image transmission settings: Refer to page 166 for information about how to configure the above screen. [Next] button If you click the [Next] button, the setup menu to set the FTP periodic image transmission schedule will be displayed. (®page 63) Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, the schedule function type setup menu will be displayed.
2 Settings • To configure FTP periodic image transmission schedule settings: Refer to page 201 for information about how to set the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, the FTP periodic image transmission setup menu will be displayed.
2 Settings Note • 64 FTP periodic image transmission will not be performed when “FTP periodic image transmission” is not selected in “Schedule mode”.
2 Settings 2.4 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab. 2.4.1 Configure the basic settings [Basic] Click the [Basic] tab on the “Basic” page. (®page 43, page 44) The settings such as the camera title, time and date, etc. can be configured on this page.
2 Settings Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese • Auto: The language used by the browser is automatically selected. If the language used by the browser is not supported by the camera, English is selected. • Default: Auto The language displayed on the “Live” page can also be changed. (®page 13) Note • When Japanese is selected, diagnostic e-mails and the screens in cellular phones are displayed in Japanese.
2 Settings • • • • Lower center: The information will be displayed at the lower center of the screen. Upper right: The information will be displayed at the upper right corner of the screen. Lower right: The information will be displayed at the lower right corner of the screen. Default: Upper left Note • Only upper left or lower left can be configured for the OSD display position when “90 °” or “270 °” is selected for “Image rotation”.
2 Settings Note • Only upper left or lower left can be configured for the OSD display position when “90 °” or “270 °” is selected for “Image rotation”. [OSD] - [Character size] Select the character size of the date and time as well as text displayed in the image. • 100%: Displays in the standard size. • 150%: Displays in 150% of the standard size. • 200%: Displays in 200% of the standard size.
2 Settings • Default: Off Only use the stabilizer function if the camera is installed in an environment that is subject to frequent vibrations. The stabilizer function can reduce the shaking in images. Use this function after checking operations when installing the camera. Do not use the stabilizer function if the camera is installed in an environment that is not subject to vibrations.
2 Settings Note • • • • • Link indicator (LINK) (orange): This indicator will light when communication with the connected device is available. Access indicator (ACT) (green): This indicator will blink when accessing a network. S25x1 SD memory card error indicator/Auto focus indicator (SD ERROR/AF) (red) S15x1 S22x1 S21x1 : Lights when data cannot be saved to the SD memory card.
2 Settings [Viewer software (nwcv4Ssetup.exe)] - [Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software. • On: Images are temporarily stored on the computer and are displayed smoother. • Off: Images are displayed in real-time and are not stored on the computer. • Default: On [Viewer software (nwcv4Ssetup.exe)] - [Contrast enhancement (RGB:0 to 255)] Select “On” or “Off” to determine whether or not to enhance the contrast of H.
2 Settings 2.4.2 Configure the settings relating to the SD memory card [SD memory card] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click the [SD memory card] tab on the “Basic” page. (®page 43, page 44) The settings relating to the SD memory card can be configured on this page. Operating mode [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use Note • 72 When “2 mega pixel [16:9](60fps mode)” or “1.
2 Settings [Audio recording] Select whether or not to save audio data when saving video data in MP4 format. • Off: Does not save audio data to videos (MP4 format). • On: Saves audio data to videos (MP4 format). • Default: Off Note • When “Audio recording” is used, a stream setting must be selected for “Recording stream 1”, and “Off” must be selected for “Recording stream 2”.
2 Settings SD memory card security [Additional info for detecting alteration] Select whether or not to add information to enable detection when the data in the SD memory card is altered. Alteration detection supports video data (MP4 format) only and can be checked using exclusive software. Click the [Setup>>] button to display the setup menu that can configure the settings relating to additional info for detecting alteration. The setup menu will be displayed in a newly opened window.
2 Settings • • • • • • • • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream 1”. When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, the settings of the following functions may be corrected. – When “VBR” is selected for “Transmission priority”, “Frame rate” is set. – When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.
2 Settings JPEG recording(Manual) This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, and “Manual” is selected for “Save trigger”. [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.
2 Settings • Default: Off [Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval] When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory card from the following. 0.1fps/0.2fps/0.33fps/0.5fps/1fps • Default: 1fps [Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be saved] Select a number of alarm images to be saved on the SD memory card from the following.
2 Settings • Default: Off SD memory card information [Remaining capacity] Total capacity and remaining capacity of the SD memory card will be displayed. Depending on the status of the SD memory card, the size indications will differ as follows. Description Indication --------MB/--------MB No SD memory card is inserted. Failed to obtain available capacity due to error, etc. ********MB/********MB The SD memory card is unformatted, or locked (write-protected).
2 Settings • • • Refer to our website (http://security.panasonic.com/support/info/) for latest information about the compatible SD memory cards. When repeatedly recording images on an SD memory card using the auto overwrite function, make sure to use an SD memory card with high reliability and durability. Use the SD memory card that complies with UHS-1(Ultra High Speed-1) in the case of SD Speed Class10. SD memory card images [Access img.] Images on the SD memory card can be obtained.
2 Settings [Select certificate] Select the certificate to be used with HTTPS. Pre-installed: Selects a pre-installed certificate. CA: Selects a “CA Certificate”. Only displayed when the “CA Certificate” is installed. Default: Pre-installed [Additional info for detecting alteration] Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the SD memory card.
2 Settings IMPORTANT • Before deleting the valid certificate (CA certificate), confirm that there is a backup file of the certificate (CA certificate) on the PC or another media. The backup file will be required when installing the certificate (CA certificate) again. 2.4.4 How to configure alteration detection settings The settings relating to alteration detection that detects when data in the SD memory card is altered or edited can be configured on this page.
2 Settings 1. Click the [Execute] button of “CRT key generate”. → The “CRT key generate” dialog box will be displayed. 2. Click the [Execute] button. → The generation of CRT key will be started. When the generation is finished, the key size and generation time & date of the generated key will be displayed on “Current CRT key”. Note • • To change (or update) the generated CRT key, perform step 1 to 2. The CRT key and certificate issued by CA are valid in a set.
2 Settings 1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. 2. Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host name. 64 characters [Country] Enter the country name. 2 characters (Country code) [State] Enter the state name.
2 Settings 2.4.4.3 Installation of the certificate issued by CA IMPORTANT • • If the CSR file is not generated, it is impossible to install the certificate (CA certificate) issued by CA. For the installation of the certificate issued by CA, the CA certificate issued by CA is required. 1. Click the [Browse...] button of “CA Certificate - Certificate install”. → The [Open] dialog box will be displayed. 2. Select the certification file and click the [Open] button. Then, click the [Execute] button.
2 Settings 2.4.4.4 Configuration of alteration detection 1. Select “On” for “Additional info for detecting alteration”, and click the [Set] button. 2. Extensive information for alteration detection will be added to video files (MP4 format) recorded after changing the setting. IMPORTANT • When the “Additional info for detecting alteration” setting is changed, manual recording on the SD memory card will stop. Start manual saving again as necessary.
2 Settings 2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card images] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click the [SD memory card] tab on the “Basic” page. (®page 43, page 44) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow” for “FTP access to camera” on the [Network] tab of the “Network” page.
2 Settings Possible number of JPEG images that can be saved on the SD memory card (as indications) For possible numbers of JPEG images that can be saved on the SD memory card, refer to our website below. http://security.panasonic.com/support/info/ Possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card (as indications) For possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card, refer to our website below. http://security.panasonic.
2 Settings 2.4.6 Configure the directory of the PC that images will be downloaded to [Log] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click the [Log] tab on the “Basic” page. (®page 43, page 44) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section. Alarm The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded to can be performed.
2 Settings FTP periodic image transmission error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”. IMPORTANT • When “Name w/o time&date” is selected for “File name” of “FTP periodic image transmission”on the [Advanced] tab on the “Network” page, FTP error log and associated images will not be saved. To save them, select “Name w/time&date”.
2 Settings 2.5 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG, H.265, and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [Image] tab, the [Image quality] tab, and the [Audio] tab. 2.5.1 Configure the settings relating to the image capture mode [Image] Click the [Image] tab on the “Image/Audio” page.
2 Settings 2.5.2 Configure the settings relating to JPEG images [Image] Click the [Image] tab on the “Image/Audio” page. (®page 43, page 44) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live” page from the following.
2 Settings [Image capture size] Select the image capture size to display the JPEG image.
2 Settings 2.5.3 Configure the settings relating to Stream [Image] Click the [Image] tab on the “Image/Audio” page. (®page 43, page 44) Configure the settings relating to H.265 (or H.264) image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 91 for the settings relating to JPEG images. Stream(1)/Stream(2)/Stream(3)/Stream(4) [Stream transmission] Select “On” or “Off” to determine whether or not to transmit H.265 (or H.264) images.
2 Settings • • • On: H.265 (or H.264) images and audio will be transmitted using the HTTP port. Refer to page 158 for further information about the HTTP port number settings. Off: H.265 (or H.264) images and audio will be transmitted using the UDP port. Default: Off Note • • • • When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”. When “On” is selected, it may take time to start displaying stream images.
2 Settings S113x – – – – S253x S223x S213x S221x S211x Stream(1): 1920x1080 Stream(2): 640x360 Stream(3): 320x180 Stream(4): 320x180 S111x – – – – S153x S151x S251x Stream(1): 1280x720 Stream(2): 640x360 Stream(3): 320x180 Stream(4): 320x180 [Transmission priority] Select a transmission priority for “Stream” from the following. • Constant bit rate: H.265 (or H.264) images will be transmitted with the bit rate selected for “Max bit rate (per client)*”. • VBR: H.265 (or H.
2 Settings – Stream(2): 1536kbps* – Stream(3): 1024kbps* – Stream(4): 1024kbps* * The range of bit rates that can be configured for H.265 (or H.264) bit rates differs depending on the “Transmission priority” and “Image capture size”.
2 Settings • Default: Off Note • • • • This feature can only be used for “Stream(1)”. When “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”, this function is not available. When the camera is used in environments of 40°C or higher, the effectiveness of the smart facial coding will be reduced. Depending on the object, a high image quality may be maintained even in areas that do not contain a person's face.
2 Settings – Stream(2): 33014 – Stream(3): 33024 – Stream(4): 33034 [Multicast address]*2 Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. • Available IPv4 address: 224.0.0.0 - 239.255.255.255 • Available IPv6 address: Multicast address starting with “FF” • Default: – Stream(1): 239.192.0.20 – Stream(2): 239.192.0.21 – Stream(3): 239.192.0.22 – Stream(4): 239.192.0.23 Note • Enter a multicast IP address after checking available multicast address.
2 Settings 2.5.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 43, page 44) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window. The detailed settings can be configured while monitoring images displayed on the [Image quality] tab.
2 Settings [Back focus] S113x S111x Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom and back focus. The setup menu will be displayed in a newly opened window. (®page 116) [Focus] S151x S251x S221x S211x , WV-S2130 Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom and focus. The setup menu will be displayed in a newly opened window.
2 Settings Super Dynamic(SD) [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. This is not available when “Image capture mode” is set to “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)”. Refer to the description “Super Dynamic function” (®page 102) about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work.
2 Settings If you move the slider in the “+” direction, a subject with high contrast can be captured without over exposure or under exposure. If you move the slider in the “-” direction, the parts with medium brightness can be captured with rich gradation. Click the [Reset] button to reset to the default setting. • Default: 28 Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”.
2 Settings [BLC level] Adjust the BLC level. If you move the slider in the “+” direction, the effect of back light compensation will increase. If you move the slider in the “-” direction, the effect of back light compensation will decrease. Click the [Reset] button to reset to the default setting. • Default: 16 [HLC level] Adjust the high light compensation level. If you move the slider in the “+” direction, the effect of high light compensation (HLC) will increase.
2 Settings Note • • • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. When a faster shutter speed is selected, the sensitivity will become lower. When “On” is selected for “Super Dynamic(SD)”, “Fix shutter” and “ELC” are not available. To configure “Fix shutter” and “ELC”, set “Super Dynamic(SD)” to “Off”. [Brightness] Adjust the brightness. If you move the slider in the “+” direction, the image will become brighter.
2 Settings Day & Night(IR) [Day & Night(IR)] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Select switching between the color mode and the black & white mode from the following. • Off: The color mode is selected. S11x1 , S22x1 S21x1 (excluding WV-S2131)/On S11x2 • On(IR Light Off) S15x1 S25x1 WV-S2131: Always captured as black & white images. • On(IR Light On) S15x1 S25x1 S22x1 S21x1 (excluding WV-S2131): Always captured as black & white images. Suitable when using near-infrared lighting at night.
2 Settings [Level] S11x2 S15x1 S11x1 S22x1 S25x1 S21x1 Select the threshold illuminance level (brightness) to switch between the color mode and the black & white mode. The descriptions about the following threshold illuminance levels are given when “Off” is selected for “Super Dynamic(SD)”. • High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 2 lx or less.
2 Settings White color can be adjusted by “Red gain” and “Blue gain”. • ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color temperature of the light source and adjust the white balance automatically. Operating color temperature range is approx. 2,700 K to 6,000 K. • ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust the white balance automatically under a sodium lamp. Operating color temperature range is approx.
2 Settings “Intelligent Auto” can detect conditions (back lighting, outdoor, night time, etc.), people's faces, and moving objects, and then automatically adjust the camera's aperture, gain, shutter speed, and contrast in order to display people's faces and moving objects more clearly. • Default: On [Face priority level] Adjusts the face priority level when “Intelligent Auto” is activated. If you move the slider in the “+” direction, adjusts to improve the visibility of faces.
2 Settings Note • When “On” is selected for “Intelligent Auto”, this setting is not available. [Contrast level] Adjust the contrast level. If you move the slider in the “+” direction, the contrast of the image will increase. If you move the slider in the “-” direction, the contrast of the image will decrease. Click the [Reset] button to reset to the default setting. • Default: 128 [Adaptive black stretch] Adjust the brightness of the dark parts of the image.
2 Settings If you move the slider in the “+” direction, the redness of skin color will increase, and the blueness of sky color will decrease. If you move the slider in the “-” direction, the redness of skin color will decrease, and the blueness of sky color increase. Click the [Reset] button to reset to the default setting. • Default: 128 [Aperture level] Adjust the aperture level (outline compensation).
2 Settings [Register] button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in “Scene file”. 2.5.4.2 Set mask areas This explains how to mask an area of the image and adjust brightness. When setting the mask area, set “Super Dynamic(SD)” to “Off”. 1. Display the “Image adjust” setup menu. (®page 99) 2. Click “+” on the left of “Super Dynamic(SD)” to display the detailed SD menu.
2 Settings 3. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 63 (7x9). 4. Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. 5. Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image quality] tab will disappear.
2 Settings • The mask area may move out of alignment when “Extra optical zoom” is configured. Make sure to check the mask area after configuring “Extra optical zoom”. Note • When the [Reset] button is clicked, masking for all the masked areas will be canceled. 2.5.4.3 Adjust the zoom and focus S153x S253x S223x S213x (excluding WV-S2130) Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image/Privacy] tab of the “Image/Audio” page.
2 Settings When adjusting the zoom ratio to the “Tele” side, only the angular field of view adjustment outline is reduced, and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed. When adjusting the zoom ratio to the “Wide” side, the image itself is zoomed out of or the angular field of view adjustment outline is enlarged, and it is possible to determine the zoom ratio while checking the image size after zooming is performed.
2 Settings • [Register]: Saves the set frame. Click to automatically adjust the focus on the subject in the specified area. [Auto focus] The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the [Execute] button. IMPORTANT • • • When a value with an interval longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.10/30s/ Max.
2 Settings 2.5.4.4 Adjusting back focus S113x S111x Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. (®page 99) Back focus setting Adjust the back focus by moving the CMOS image sensor of the camera to the appropriate position. [Focus] The back focus can be adjusted manually. • [Near]: Click this button to adjust the focus to the “Near” side. • [Reset]: Click this button to reset the focus to the default.
2 Settings IMPORTANT • • • When a value with an interval longer than “Max. 1/30s” (Max. 2/30s/ Max. 4/30s/ Max. 6/30s/ Max. 10/30s/ Max. 16/30s) is selected for “Maximum shutter” (®page 104), if “Auto back focus” is executed during slow shutter operations at night, it may take a long time to complete “Auto back focus”. In the following locations or with the following subjects, the auto back focus may not be able to be automatically adjusted. In this case, manually adjust the focus.
2 Settings 2.5.4.5 Adjusting focus S151x S251x S221x S211x , WV-S2130 Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. (®page 99) Focus You can adjust the focus by moving the focus to the desired position. You can adjust focus manually and automatically. [Focus] The focus can be adjusted manually. • [Near]: Click this button to adjust the focus to the “Near” side. • [Reset]: Click this button to reset the focus to the default.
2 Settings [Auto focus] The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the [Execute] button. IMPORTANT • • • When a value with an interval longer than “Max. 1/30s” (Max. 2/30s/ Max. 4/30s/ Max. 6/30s/ Max. 10/30s/ Max. 16/30s) is selected for “Maximum shutter” (®page 104), if “Auto focus” is executed during slow shutter operations at night, it may take a long time to complete “Auto focus”.
2 Settings It is possible to adjust the angular field of view using the extra zoom function. • : Click this button to adjust the zoom ratio to the “Wide” side. • : Click this button to set the zoom ratio to x1.0. • : Click this button to adjust the zoom ratio to the “Tele” side. • : Click these buttons to adjust the horizontal/vertical position of the image after zooming. Note • • The supported extra optical zoom ratios vary depending on the model and the selected [Image capture mode].
2 Settings 2.5.4.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 99) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up to 8 privacy zones can be set. [Area] The privacy zone will be set when an area is designated by dragging the mouse. Each zone can be overlapped.
2 Settings IMPORTANT • • When “Mosaic” is selected for [Display type], image behind the set area can be seen through. Therefore, the object and person behind the area can be recognized to some extent. Always check the result image according to factors such as the setting conditions or the subject. If “On” is selected for “Stabilizer”, the privacy zone moves out of alignment when the stabilizer is operating. If you will use privacy zone, we recommend not using “Stabilizer”.
2 Settings 2.5.4.8 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. (®page 99) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted. • The degree of distortion compensation varies depending on the image capture mode. Configure the image capture mode before configuring the lens distortion compensation.
2 Settings 2.5.5 Configure the settings relating to audio [Audio] S151x S25x1 S22x1 S21x1 S11x2 S11x1 S21x0 Click the [Audio] tab on the “Image/Audio” page. (®page 43, page 44) The settings relating to audio can be configured on this page. Note • • Images and audio will not be synchronized. Therefore, images and audio may not always match. Audio may be interrupted depending on the network environment. Mic input [Mic input volume] Set the audio volume for input into the camera.
2 Settings • Default: High IMPORTANT • If the [AGC (audio)] setting is changed after configuring [Audio detection], the volume of the sound that is detected with [Audio detection] may change. In this case, make sure to check the [Audio detection] setting. [Audio bit rate] Set the audio compression bit rate. [G.726(Live)]: 16kbps/32kbps [G.711(Live)]: 64kbps (cannot be changed) [AAC-LC(Live/Recording)]: 64kbps/96kbps/128kbps • Default: – [G.
2 Settings • “Mic input interval (Camera to PC)” is unavailable when “AAC-LC” is selected for “Audio input encoding format”. [Audio output volume (PC to Camera)] Select a volume level on the camera to hear audio transmitted from the PC. High/ Middle/ Low • Default: Middle [Audio output interval (PC to Camera)] S11x2 S11x1 S151x S25x1 S22x1 S21x1 : Select an interval for audio transmission from the following.
2 Settings [Audio volume control mode] Select the operation method using the volume cursor of the Mic input button on the “Live” page. • Adjust PC speaker: Change the volume of the PC in which the “Live” page is opened. • Adjust Mic input: Change the mic input volume of the camera.
2 Settings 2.6 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 43, page 44) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
2 Settings IMPORTANT • • When accessing the camera using the HTTPS protocol, install the pre-installed certificate or the CA certificate of the camera to display images on the monitor. (®page 188) This camera is specified when “selfcamera” is displayed for the IP address or host name. Note • • For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited to viewing images from several cameras, refer to our website (http://security.panasonic.com/support/info/).
2 Settings 2.7 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has the [Alarm] tab, the [VMD area] tab, the [Audio detection] tab, and the [Notification] tab. 2.7.
2 Settings • • • Alarm input(TRM2): Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and “Open” is displayed. – Close: An alarm is detected when the terminal status is changed to “Close”. – Open: An alarm is detected when the terminal status is changed to “Open”. Alarm output: Alarm output will be carried out according to the settings for “Output terminal” (®page 132). Default: Off [Terminal 3] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Determine how to use terminal 3.
2 Settings [Alarm deactivation time] Configure the duration that detections won't be made after an alarm is detected. For example, by using this function you can prevent E-mail from being sent too often when E-mail notifications are configured to be sent to cellular phones when an alarm is detected. 5-600s • Default: 5s Note • The duration that alarm detections are not made can be managed for each type of alarm.
2 Settings Note • • • • • The total service time of 6 years is the total power-on time from the SD card being inserted. 2000 cycles are the upper limit overwrite counts of the industrial SD memory card (MLC type). These are typical values and not a guarantee of the SD card lifetime. The output terminal and the SD memory card errors use the same output terminal. A signal is outputted to the output terminal when either an alarm or SD memory card error occurs.
2 Settings The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & • Default: AUX [Open (Up to 5 characters)] Enter the name for “Open” of “AUX” on the “Live” page. • Unavailable characters: " & • Default: Open [Close (Up to 5 characters)] Enter the name for “Close” of “AUX” on the “Live” page.
2 Settings [Image compression rate upon alarm detection] Click “Image compression rate upon alarm detection setup >>” to display the setup menu that can configure the settings relating to image quality when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 135) [Alarm E-mail notification] Click “E-mail server >>” to display the setup menu that can configure the settings relating to E-mail notification when an alarm occurs.
2 Settings 2.7.4.2 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 134) Refer to page 161 for information on configuration for these settings.
2 Settings 2.7.4.3 Configure settings relating to FTP transmissions of alarm images Click “FTP setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 134) Refer to page 166 for information on configuration for these settings.
2 Settings 2.7.4.4 Configure settings relating to recording to an SD memory card when an alarm occurs S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click “SD memory card setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 134) Refer to page 72 for information on configuration for these settings.
2 Settings 2.7.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 134) Refer to page 147 for information on configuration for these settings.
2 Settings 2.7.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 134) Refer to page 149 for information on configuration for these settings. 2.7.5 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm” page. (®page 43, page 44) The video motion detection areas can be set on this page. Up to 4 areas can be set.
2 Settings • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On” or “Off” to determine whether or not to perform video motion detection. • On: Performs video motion detection. • Off: Does not perform video motion detection.
2 Settings [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for each area individually. The larger the value is set, the higher the sensitivity level becomes. The current value (1 (low) - 15 (high)) will be displayed below the slider. • Default: 8 [Delete] button Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be deleted.
2 Settings 1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors. The “Status” of the outline to be set for the area will become “On”. 2. Adjust “Detection area” and “Detection sensitivity” using the slider.
2 Settings 6. Click the [Set] button. → The edited settings will be applied. 2.7.7 Configure the settings relating to the audio detection [Audio detection] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 S21x0 Click the [Audio detection] tab on the “Alarm” page. (®page 43, page 44) The settings relating to audio detection can be configured in this section. When the configured audio detection level is exceeded, the alarm action will be performed. The audio detection level can be adjusted in 10 levels.
2 Settings • • • On: Performs audio detection. Off: Does not perform audio detection. Default: Off Note • The volume level for when audio detection is performed can be changed in “Mic input volume” on the [Audio] tab of the “Image/Audio” page. (®page 124) [Audio detection level] Select the level at which the camera determines that there is sound in the area around the camera when detecting sound.
2 Settings 3. Adjust the “Mic input volume” on the [Audio] tab of the “Image/Audio” page as necessary. (®page 124) → The settings and the actual audio detection status are displayed on the bottom of the screen. If the volume level goes above the audio detection level, a red bar, which indicates that sound has been detected, is displayed. If further adjustments are required, repeat from step 2. Note • • Noise or other unwanted sound from the surrounding area may be mistakenly detected.
2 Settings 2.7.8.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) – When a notification of the remaining capacity of the SD memory card has been provided (“Diag.
2 Settings – When the SD memory card cannot be recognized (“Diag.”) S11x2 S22x1 • S11x1 S15x1 S25x1 S21x1 Default: Off Note • When “On” is selected, notification of the alarm occurrence will be provided to the registered destination server addresses in order (to IP address 1 first, to IP address 8 last). [Additional alarm data] Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On/Off.
2 Settings • Default: 1 IMPORTANT • • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 156) Confirm that the destination IP addresses are registered correctly. When a registered destination does not exist, notification may be delayed. 2.7.8.
2 Settings [User name] Enter the user name (login name) to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & : ; \ [Password] Enter the password to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address 5].
2 Settings 2.8 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.” page has 2 tabs; the [User auth.] tab, the [Host auth.] tab. 2.8.1 Configure the settings relating to the user authentication [User auth.] Click the [User auth.] tab on the “User mng.” page.
2 Settings Note • When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the same IP address (PC), access to the unit will be denied for a while. [User auth.] Select “On” or “Off” to determine whether or not to authenticate the users. • Default: On [Guest User] Select whether or not to set Guest User. If you select “Use”, you can set which functions are available or unavailable for guest users for whom user authentication has not been performed.
2 Settings [Authentication] Set the user authentication method. • Digest or Basic: Uses “Digest or Basic” authentication. • Digest: Uses “Digest” authentication. • Basic: Uses “Basic” authentication. • Default: Digest or Basic Note • • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. For other devices such as network disk recorders, unless otherwise stated, digest authentication is not supported.
2 Settings – Guest User: All are not checked Note • • • If you have set “User authentication” to “Off”, and “Guest User” to “Not use”: The “Access Level” item cannot be set. And, while all the live operation buttons are displayed, the [Setup] buttons require authentication. If you have set “User authentication” to “Off”, and “Guest User” to “Use”: You can set the items for “Guest User”. If you have set “User authentication” to “On”: You cannot set the items for “Guest User”.
2 Settings [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off IMPORTANT • Set “Host auth.” to “On” after registering the IP address of the PC. [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address. Note • • • When “IP address/subnet mask” is entered, it is possible to restrict PCs in each subnet. For example, when “192.168.0.1/24” is entered and “2.
2 Settings 2.9 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 2.9.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 43, page 44) The following information is required to configure the network settings. Contact the network administrator or your Internet service provider.
2 Settings IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server is not found, the IP address is automatically configured.
2 Settings IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. • Default: Off [IP address(IPv6)] When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address already in use.
2 Settings [Max RTP packet size] Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol. It is recommended to use with the default “Unlimited(1500byte)”. When the RTP packet size is restricted in the network line in use, select “Limited(1280byte)”. Refer to the network administrator for further information about the maximum packet size in the network line.
2 Settings • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Enter [Global IP address + : (colon) + port number] in the "Address" box of the browser via the Internet. vvv.xxx.yyy.zzz:50000 vvv.xxx.yyy.zzz:50001 WAN Global address vvv.xxx.yyy.
2 Settings 2.9.2.
2 Settings [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) – When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”) – When the SD memory card has become full (“Diag.”) – When the SD memory card cannot be recognized (“Diag.
2 Settings Note • • • When you don’t know the authentication method to send E-mails, refer to the network administrator. User name Enter the user name to access the server. – Available number of characters: 0 - 32 characters – Unavailable characters: " & : ; \ Password Enter the password to access the server. – Available number of characters: 0 - 32 characters – Unavailable characters: " & [Sender’s E-mail address] Enter the E-mail address of a sender.
2 Settings Note • In the diagnostic e-mail notification sent when you have checked the destination of notification [Diag.] field, the contents of the [E-mail subject] and [E-mail body] which are set later are not changed. [E-mail subject] Enter the E-mail subject. • Available number of characters: 0 - 50 characters • Use the camera title: The camera title will be displayed in the e-mail subject. • Cause of alarm: Adds the cause of alarm to the E-mail subject. [E-mail body] Enter the E-mail body.
2 Settings [Terminal 3 (Up to 10 characters)] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Enter the name of Terminal 3 used in the cause of alarm in the e-mail body.
2 Settings 2.9.2.2 Configure the settings related to FTP transmission FTP [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved. For example, enter “/ALARM” to designate the directory “ALARM” under the root directory of the FTP server.
2 Settings [File name] Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as follows. File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number” • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | • Terminal 1: Transmit the image to the FTP server when an alarm occurs in Terminal 1.
2 Settings Image capture size 1280x960 5 6 7 8 10 10 10 20 30 40 1280x720 7 8 10 10 10 20 20 30 40 50 800x600 9 10 10 20 20 30 30 50 50 50 VGA 10 20 20 30 30 40 50 50 50 50 640x360 20 30 40 50 50 50 50 50 50 50 400x300 30 30 40 50 50 50 50 50 50 50 QVGA 40 50 50 50 50 50 50 50 50 50 320x180 50 50 50 50 50 50 50 50 50 50 [Post alarm] • Transmission interval • • Select the transmission interval for the alarm image tra
2 Settings [File name] Enter the file name (name of the image file to be transmitted) and select the naming option from the following. Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”]. • Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date” is selected, the file will be overwritten each time a file is newly transmitted.
2 Settings [FTP mode] Select “Passive” or “Active” for the FTP mode. Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting “Active”. • Default: Passive 2.9.2.3 Configure the settings relating to the NTP server The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation.
2 Settings • • • Available number of characters: 1 - 128 characters Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). Default: None (blank) IMPORTANT • When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 156) [NTP port] Enter a port number of the NTP server.
2 Settings • To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page, and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 212) When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the “3.3 Troubleshooting” section. (®page 228) [Camera short cut] Select whether or not to create the shortcut to the camera on the [Network] folder of the PC. When creating the shortcut, select “On”.
2 Settings 2.9.2.5 Configure the HTTPS settings It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 178 for how to configure the HTTPS settings. [HTTPS - Connection] Select the protocol used to connect the camera. • HTTP: Only the HTTP connection is available. • HTTPS: Only the HTTPS connection is available. • Default: HTTP [HTTPS - Select certificate] Select the certificate to be used with HTTPS.
2 Settings [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [CA Certificate - Generate Certificate Signing Request] When using the CA certificate issued by CA (Certificate Authority) as the CA certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
2 Settings Refer to page 195 for how to configure the settings relating to DDNS. [Area] Select the region where the camera is installed. Japan/Global Note • If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in Japan. [Service] Select the DDNS service to determine whether or not to use DDNS. • Off: Does not use the DDNS function. • Viewnetcam.
2 Settings 2.9.2.7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name.
2 Settings When using the Diffserv function, contact the network administrator. [Image DSCP(0-63)] Enter the packet priority for video data. • Available values: 0 - 63 • Default: 0 [Audio DSCP(0-63)] Enter the packet priority for audio transmission/reception. • Available values: 0 - 63 • Default: 0 [Panasonic alarm protocol notification DSCP(0-63)] Enter the packet priority for Panasonic alarm protocol notification.
2 Settings 2.9.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. HTTPS settings can be configured by either using the certificate pre-installed to the camera, or using a CA certificate that you obtained by yourself from the CA (CA: Certification Authority). The settings will be configured in the following procedure.
2 Settings A B C D E F Configuring the HTTPS connection (®page 185) Select the certificate (®page 179) Obtain the root certificate (®page 179) Generation of the CRT key (SSL encryption key) (®page 186) Generation of CSR (Certificate Signing Request) (®page 187) Install the CA certificate (®page 188) Note • To use the CA certificate, you need to apply for the approval and the issue of CA certificate by CA. 2.9.3.
2 Settings 1. Access the camera, and click the [Execute] button for “Pre-installed certificate - Download root certificate” under “HTTPS” in the [Advanced] tab in the settings menu of the “Network” page. Click “Open” displayed on the bottom of the browser.
2 Settings 2. Click “Install Certificate...”. 3. Click “Next” displayed in “Certificate Import Wizard”.
2 Settings 4. Select “Place all certificates in the following store”, and click “Browse...”. 5. Select “Trusted Root Certificate Authorities”, and click “OK”.
2 Settings 6. Click “Next”. 7. Click “Finish”. 8. Confirm that the content shown next to “Thumbprint” in the “Security warning” window is as follows and then click “Yes”.
2 Settings Note • Other parties cannot create another thumbprint with the same values. You can confirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint. ® When the import is successfully completed, the screen “The import was successful.” will be displayed. 9. Click the [OK] button.
2 Settings 10. Click the [OK] button in the “Certificate” window to close the window. 2.9.3.3 Configuration of HTTPS connections 1. Select “HTTPS” to access the camera in [HTTPS – Connection]. 2. Designate the HTTPS port number to be used for [HTTPS – HTTPS port]. • Available port number: 1 - 65535 • Default: 443 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000 - 61000 3.
2 Settings • • • • • When using the pre-installed certificate: In advance, install the root certificate of the Pre-installed certificate on the PC in use. Refer to page 179 for information on the setting procedure. When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower. When the camera is accessed using the HTTPS protocol, it may take time to display images.
2 Settings key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 2.9.3.5 Generation of CSR (Certificate Signing Request) IMPORTANT • • If the CRT key is not generated, it is impossible to generate the CSR. Before generating the CSR file, configure the following settings on [Internet Options] of the web browser in advance. Click [Internet Options...
2 Settings Item Description Available number of characters [State] Enter the state name. 128 characters [Locality] Enter the locality name. 128 characters [Organization] Enter the organization name. 64 characters [Organizational Unit] Enter the unit name of the organization. 64 characters [CRT key] Displays the key size and generation time & date of the current key. — Note • • To use the CA certificate, follow the requests from the CA about the information to be entered.
2 Settings Indication Expired Description The CA certificate has already expired. • When the [Confirm] button is clicked, the registered information of the CA certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • • • When the [Delete] button is clicked, the installed CA certificate will be deleted. When “HTTPS” is selected for “Connection”, it is impossible to delete the CA certificate.
2 Settings 2. When the security alert window is displayed, click “Continue to this website (not recommended).” ®The “Live” page will be displayed. If an authentication window is displayed, enter the user name and password. Note • This warning is displayed because the text entered in the address box does not match the text displayed in the subject of the certificate.
2 Settings Note • If “Certificate Invalid” is displayed as shown below even though you have installed the root certificate (®page 179), end the connection, and check that no suspicious devices are connected. 4. The “Certificate” window is displayed. Select the “Details” tab.
2 Settings 5. Confirm that is displayed for “Show” and then click “Subject” in the field. Copy the text shown after “CN=” in the lower box.
2 Settings 6. From the Start menu enter the following text in the “Search programs and files” text box and then press [Ctrl], [Shift], and [Enter] at the same time. notepad C:\Windows\System32\drivers\etc\hosts 7. If the “User Account Control” window is displayed, select “Yes”. 8. The “hosts - Notepad” window is opened. Add the following text to the end of the file. (camera IP address) (copied text from step 5) The example is when the IP address is “192.168.0.10” and the CN of the camera is “WV–xxxxxx.
2 Settings 10. When accessing with a browser, add the following text for the CN after entering “https://” in the “address” box. IMPORTANT • • When the HTTPS port number is changed from “443”, enter “the following text for CN + : (colon) + port number” in the address box of the browser. Example of when the port number is "61443": https://WV-xxxxxx.0000-0100-450D-0022.panasonic-security-system.net:61443 We recommend adding the camera's URL to your browser's bookmark.
2 Settings IMPORTANT • • When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + : (colon) + port number” in the address box of the browser. (Example: https://192.168.0.11:61443) When the camera is in a local network, configure the proxy server setting of the web browser (under [Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address. 3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed.
2 Settings 2.9.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) C A D C B B D A E 1 WV-S113 E A. B. C. D. E. DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic. “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.
2 Settings When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window. Register the information in the registration window to enroll in the “Viewnetcam.com” service. [Access interval] Select the interval to access the “Viewnetcam.
2 Settings When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. 3. Register the information for “Viewnetcam.com” by following the instructions of the wizard. → When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close the registration window. The URL set at the time of registration can be used for camera access.
2 Settings • If access often fails due to the change in the global address of router, set a smaller value for “Access interval”. Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 212) 2.9.6.2 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service.
2 Settings 2.9.6.3 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • 200 Refer to the network administrator for further information about the available host names.
2 Settings 2.10 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows.
2 Settings Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission (Terminal alarm 1, 2, 3): Alarm input (terminal alarm) will be allowed during the S15x1 S11x1 S21x1 S221x S25x1 period of the schedule. S11x2 • Alarm permission(Terminal alarm 1): Terminal 1 alarm input will be allowed during the period of the S15x1 S11x1 S21x1 S221x S25x1 schedule.
2 Settings • • • • • Alarm permission(Terminal alarm 3): Terminal 3 alarm input will be allowed during the period of the S15x1 S11x1 S21x1 S221x S25x1 schedule. S11x2 VMD permission: The video motion detection (VMD) function will be active during the period of the schedule. Audio detection permission: The audio detection function will be active during the period of the S15x1 S11x1 S21x1 S221x S25x1 schedule. S11x2 Access permission: Users whose access level is set to “2. Camera control” and “3.
2 Settings 2.10.1 How to set the schedules 1. Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. 2. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”.
2 Settings 3. Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window.
2 Settings 2.10.2 How to delete the set schedule 1. Uncheck the check box of the set day of the week.
2 Settings 2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted.
2 Settings 2.11 Configure settings for RS485 [RS485] S11x2 Configure settings related to RS485 communication in the “RS485” page. [Baud rate] Select the baud rate for RS485 transmission from the following: 2400bps/ 4800bps/ 9600bps/ 19200bps/ 38400bps • Default: 19200bps [Data bit] Select the data bit from 7 bit or 8 bit. • Default: 8bit [Parity check] Select from the following to determine whether or not to perform the parity check.
2 Settings • • Off: Does not display items related to RS485 transmission. Default: Off [Command table - Upload] When using RS485 control commands other than Pelco-D/Pelco-P, select “Custom” for “Protocol” and upload the command table to the unit. The unit must be rebooted after the upload is completed. Refer to the Panasonic website (http://security.panasonic.com/support/info/) for further information about how to upload command tables and cases where RS485 cannot control cameras.
2 Settings 2.12 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab. 2.12.1 Check the system log [System log] Click the [System log] tab of the “Maintenance” page.
2 Settings The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer software installation counter], [Time past from the date of manufacture] Information of each item will be displayed. [Ext. software >>] A link for the extension software screen is displayed. Refer to our website (http://security.panasonic.
2 Settings – When using the camera in Japan http://sol.panasonic.biz/security/support/index.html – When using the camera outside of Japan • http://security.panasonic.com/support/ To view the website, it is necessary to be connected to the internet. 3. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade.
2 Settings The status of this camera can be checked on this page. Viewnetcam.com [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com” will be displayed. UPnP [Port number(HTTP), Port number(HTTPS)] The port number that is set for UPnP port forwarding will be displayed. [Status] The port forwarding status will be displayed.
2 Settings [Router global address] The global address of router will be displayed. Self check The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). SD memory card S11x2 S11x1 S15x1 S25x1 S221x S21x1 [Model no.] Displays the model number of the SD memory card.
2 Settings Category SD memory card Indication Description Format Successfully formatted the SD memory card. Format error Error occurred when formatting the SD memory card. Write-protect ON (Locked card) A write-protected SD memory card is inserted. Detection error The SD memory card could not be correctly recognized. Write error An error occurred when writing to the SD memory card. Read error An error occurred when reading from the SD memory card.
2 Settings [Load the default HTML files (setup menu).] Click the [Execute] button to reset the HTML files to the default. It is impossible to operate the camera for about 3 minutes after the initialization. [Reset to the default and load the default HTML files.] Click the [Execute] button to reset the settings of the camera and the HTML files to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization.
2 Settings Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC. [Logs] Click the [Execute] button to backup the log data of the camera to a PC. IMPORTANT • • When backing up settings or logs, creating the backup files takes time. When the backup operation takes 10 minutes or more, a communication timeout may occur. In this case all of the backup data may not be obtained.
3 Others 3 Others 3.1 Using the CD-ROM 3.1.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started and the license agreement is displayed. Read the agreement and select “I accept the terms in the license agreement”, and then click “OK”. The CD launcher window is displayed. • If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.
3 Others 3.1.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation. A B C D Select the Panasonic “IP Setting Software” to install. Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software” is installed.
3 Others 3.1.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. A B C D E Select which manuals to install. The camera models that the manuals support are displayed in B “Model List”. The camera models that are supported by the manuals selected in A are displayed here. Select where to create the manuals shortcut icon when the manuals are installed.
3 Others 3.1.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic “IP Setting Software” does not work, access the “Network” page from the setup menu of the camera in the browser and perform settings separately.
3 Others • • The information displayed can be sorted by clicking the title of each displayed item. When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 222. 3. When the viewer software “Network Camera View 4S” installation screen is displayed, follow the on-screen instructions to install the software. (The viewer software “Network Camera View 4S” is installed from the camera.
3 Others • When using a firewall (including software), allow access to all UDP ports.
3 Others 3.2 About the displayed system log Error indications relating to SMTP Category POP3 server error Indication Description Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. The POP3 server may be down. Ask the network administrator. • SMTP server error Authentication error.
3 Others Category Internal error Indication Undefined error. Description • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Access test error Access test failed • Port forwarding may not be configured for the router. Refer to the manuals provided with the router in use to enable the UPnP setting. Viewnetcam.com server error Failed to resolve the Viewnetcam.
3 Others Error indications relating to NTP Category Connection error Indication No response from the NTP server. Description • • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. The NTP server may be down. Ask the network administrator. Internal error Undefined error. • An error occurred in the NTP function. Check if the NTP settings are configured correctly. Synchronizing with NTP succeeded. NTP update succeeded.
3 Others Error indications relating to Panasonic alarm protocol notification Category Panasonic alarm protocol notification error Indication Failed to find destination of notification. Description • • Failed to resolve destination addr. from DNS. • • The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly. The destination of notification may be down. Ask the network administrator.
3 Others 3.3 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cannot access from the web browser.
3 Others Symptom Cannot access the camera via the Internet. Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera.
3 Others Symptom Cause/solution • Reference pages Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function. Refer to the manuals provided with the router for further information. Is UPnP function of the router disabled? Refer to the manuals provided with the router in use to enable the UPnP function.
3 Others Symptom It takes time to display the screen. Cannot access the camera from a cellular phone. Cannot access the camera from a mobile terminal. A cookie error was displayed when performing user registration for “Viewnetcam.com”. Cause/solution Reference pages • Are you accessing the camera in the HTTPS mode? In this mode, the refresh interval becomes slower due to decode procession.
3 Others Symptom Cause/solution Reference pages User registration for the “Viewnetcam.com” service fails. • Is the registered E-mail address correct? When an E-mail with the “Viewnetcam.com” website link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address. - Cannot obtain images on the SD memory card.
3 Others Symptom Cause/solution Reference pages Images are displayed blurry. • Is the focus adjusted correctly? Check if the focus is adjusted correctly. The image is not being refreshed. • Depending on the version of your browser, there might be difficulties refreshing the picture, etc. • Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture.
3 Others Symptom Cause/solution Reference pages Audio is not output from other products such as a network disk recorder or PC software package. • Some of the products such as a network disk recorder or PC software package may not support “G.711” or “AAC-LC”. Set “Audio input encoding format” of the products to “G.726 (32 kbps).” 124 The alarm occurrence indication button and the SD recording status indicator on the “Live” page do not display the current status in real time.
3 Others Symptom Cause/solution Reference pages H.265 (or H.264) images are not displayed. • When “Network Camera View 4S” is deleted from a PC on which the viewer software “Network Camera View 3” is installed, H.265 (and H.264) images will not be displayed. In this case, install “Network Camera View 4S” after deleting “Network Camera View 3”. 4 When displaying H.265 (or H.
3 Others Information Bar When using Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11: The “Information Bar” (A) expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate. A When using Internet Explorer 8: The “Information Bar” (B) expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate.
3 Others Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This site might require the following ActiveX control 'nwcv4Ssetup.exe' from 'Panasonic Corporation'. Click here to install...” (Internet Explorer 8) • Click the information bar and select “Install ActiveX Control”. The “Security Warning” window will be displayed. Click the [Install] button on the displayed “Security Warning” window. - The following message is displayed on the information bar.
3 Others 3.4 Directory structure of drive B 160101 FTP 0123 Drive B 160102 Image failed to transmit to the FTP server by the FTP periodic image transmission function (Ex. img_16010101230000.jpg) : ALARM 00001000 16010112.01 00001001 16010112.02 : LOCAL File name.01 Image captured at the alarm occurrence (Ex. img_1601011234000001.jpg) : 00001000 00001001 : 16010112.01 16010112.02 File name.01 Image saved manually (Ex. img_1601011234000001.
Notes Operating Instructions 239
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca For Europe and other countries: http://www.panasonic.