Quick Start Guide Antivirus Pro 2010 Important! Please read the Product activation section of this guide carefully. The information it contains is essential to keep your computer protected.
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UNINSTALLING OTHER PROGRAMS Important! If you have an antivirus installed, make sure that it is completely uninstalled before starting to install Panda Antivirus Pro 2010. Just follow these steps: 1. Click the Windows Start button and select Control Panel. 2. Double-click Add or Remove programs (Programs > Programs and features if you use Windows Vista). 3. Select the program that you want to uninstall and click Remove (Uninstall or Change if you use Windows Vista). 4.
2 UNINSTALLING OTHER PROGRAMS
INSTALLATION Follow the steps below to ensure correct installation of the product. Once you have followed the steps in this guide, your computer will be completely protected against viruses and other threats. 1. Starting installation: Insert the CD in your computer’s CD or DVD drive. If you downloaded Panda Antivirus Pro 2010 from the Internet, run the file and go to step 3. 2. The Panda Antivirus Pro 2010 installation wizard is displayed. If your computer has AutoPlay enabled, go to Step 3.
5. Now you will see the License Agreement screen. Click Yes to accept the terms of the agreement. If you click No, the installation process will not continue. 6. Once you accept the license agreement, the following screen is displayed: Keep the Typical installation option selected to install the most usual components of Panda Antivirus Pro 2010 and click Next to continue. NOTE: This guide explains a typical installation of Panda Antivirus Pro 2010.
Click OK. Panda Antivirus Pro 2010 copies the files needed to install the firewall and the different types of protection against malicious software. 8. When the files have been copied to the computer, a collaboration agreement with Panda Security is displayed. If you want, you can allow anonymous sending of information about threats that Panda Antivirus Pro 2010 detected on your computer, to help us keep our information up-to-date about the impact of viruses around the world.
6 INSTALLATION
PRODUCT ACTIVATION It is essential to activate the product in order to benefit from the following services: 1. Daily automatic updates, as long as the product services have not expired. 2. Technical support and SOS Virus, the service that provides a rapid response to attacks from unknown viruses. Follow the steps below to activate Panda Antivirus Pro 2010: 1. Make sure you have to hand the activation code you received on buying the product.
The wizard will ask you for the data needed to complete the activation. The data required may vary from one case to another. In most cases however, the following data is required: 1. Your email address: Make sure you enter your email address correctly, otherwise you will not receive important information. 2. Activation code: This is the code that lets you activate the product. If you have bought the product in a store you will find this code attached to the product box or CD envelope.
SELF-DIAGNOSIS AND SCANNING Now it is time to carry out a self-diagnosis (an analysis of the program status), which will tell you the status of your computer’s protection. To do this: 1. Right-click on the Panda Antivirus Pro 2010 icon in the Taskbar (next to the Windows clock). 2. In the menu that appears, click (with the main/left button) Start self-diagnosis.
When the update is complete, you can perform a self-diagnosis to check that the protection level is correct. Now it is time to carry out an in-depth scan of your computer. To do this: 1. Double-click the Panda Antivirus Pro 2010 icon in the Taskbar (next to the Windows clock). The main program window will open. 2. Click Scan. 3. Click Scan all My Computer. The scan will start.
OVERVIEW Panda Antivirus Pro 2010 is a complete security tool offering integrated protection for your computer with a range of complementary functions. If you double-click the Panda Antivirus Pro 2010 icon in the taskbar (next to the Windows clock), you will see the main program screen. Here you can see the status of each of the different protection functions. Below you’ll find a brief description of each of these functions.
Help You can find the Help option in the top-right corner of the product’s main screen. Clicking it, and then Panda AV Pro 2010 Help, will take you to an extensive and detailed help about all aspects of the program. Global sites Access local Panda Security websites with information for each country at www.pandasecurity.com/homeusers/media/globalsites/.
FAQ – FREQUENTLY ASKED QUESTIONS What is the activation code? When you buy Panda Antivirus Pro 2010, you receive a code which lets you activate the product so that you can keep it up-to-date and protect your computer against the threats that appear every day. Where can I find the activation code? This will depend on whether you have a CD or if you have bought the product directly from the Internet: - If you have a CD, you will find the code stuck in the inside of the CD case or on the CD envelope.
IMPORTANT NOTE: Remember that although you must activate the product on each of the computers on which it is installed, optional registration is only carried out once. How can I reinstall the program if I’ve formatted my hard disk or changed my computer? If you have formatted your computer, changed to a new one or need to reinstall Panda Antivirus Pro 2010 for any other reason, you can use the installation CD or download the latest version from our website. - Download the latest version: http://www.
Can I install Panda Antivirus Pro 2010 if I already have another antivirus installed? If you have another IT security solution installed, either from Panda Security or any other company, it will be necessary to completely uninstall it before installing Panda Antivirus Pro 2010. This is due to the fact that there can be conflicts between the automatic protection of different security solutions.
TECHNICAL SUPPORT SERVICE Visit the Online Support Center where you will find up-to-the-minute information about the product: http://www.pandasecurity.com/homeusers/support. If you have not found the answer to your question on the website, our technicians are on hand to help you. Send an email to antivirusfirewall.techsupport.usa@pandasecurity.com, and we will reply with an answer as soon as possible.
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