DURA-MARK ™ PTR2E Thermal Transfer Printer User’s Manual Part No. PTR2E-MAN Rev.
FOREWORD This manual provides installation and operation information for the Panduit DURA-MARK PTR2E Model Printers. RETURN AUTHORIZATION Before returning any equipment to Panduit for in warranty or out of warranty repair, contact the Repair Dept. for a printer tracking number. Repack the equipment in the original packing material and mark the tracking number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below: Panduit Corp.
WARRANTY INFORMATION We Need To Hear From You! To Establish Your Warranty Period And Provide Access To Technical Support, Send Us Your Product Registration Card Today! Our products are warranted to be free from defects in material and workmanship at the time of sale but our obligation under this warranty is limited to the replacement of any product proved to be defective within 6 months (for product) or 90 days (for printers) from the date of delivery.
FCC - DECLARATION OF CONFORMITY: The PTR2E conforms to the following specification: FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B digital device Supplemental Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two Conditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.
TABLE OF CONTENTS Installation and Operation Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2 Getting To Know Your Printer . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Step 1 - Attach Power . . . . . . . . . . . . . . . . . . . . . 4 Step 2 - Attach Interface Cable. . . . . . . . . . . . . . . . . 5 Step 3 - Load Media . . . . . . . . . . . . . . . . . . . . . . 6 Step 4 - AutoSense . . . . . . . . . . . . . . . . . . . . . .
vi PTR2E-MAN Rev.
1 Installation and Operation This section provides information on the installation and operation of the printer. The printer is a low cost, desktop thermal bar code printer. The PTR2E is a thermal transfer printer specifically designed for printing labels or continuous tape (with or without bar codes) from a Windows™or ASCII-based compatible computer. PTR2E-MAN Rev.
Installation and Operation Unpacking Your Printer 2 PTR2E-MAN Rev.
Installation and Operation Getting To Know Your Printer PTR2E-MAN Rev.
Installation and Operation Installation The following steps will guide you through the installation of the printer and media. Step 1 - Attach Power O Power OFF Check Power Module Voltage Plug Into Power Module SHOCK HAZARD WARNING See page iv 4 PTR2E-MAN Rev.
Installation and Operation Step 2 - Attach Interface Cable Parallel Interface Serial Interface PTR2E-MAN Rev.
Installation and Operation Step 3 - Load Media Open Cover Open Print Head Open Guides 6 PTR2E-MAN Rev.
Installation and Operation Step 3 - Load Media (cont.) Media Install Roll TU O O UT TU O O UT PTR2E-MAN Rev.
Installation and Operation Step 3 - Load Media (cont.) Thread the Media Seat Media Roll 8 PTR2E-MAN Rev.
Installation and Operation Step 3 - Load Media (cont.) Close Guides PTR2E-MAN Rev.
Installation and Operation Step 3 - Load Media (cont.) Close Cover 10 PTR2E-MAN Rev.
Installation and Operation Step 3 - Load Media (cont.) O Power ON If the indicator fails to light, refer to Appendix A - Trouble Shooting. Press FEED Button Run the AutoSense routine. PTR2E-MAN Rev.
Installation and Operation Step 4 - AutoSense Power OFF Press & Hold FEED Button HOLD O OFF Power ON RELEASE Release FEED Button O ON Print Status (Dump Mode Printout) Sample: DUMP Mode Printout 2 UKQ1813 4.00 Serial port : 96,N,8,1 Press FEED Button 12 Image buffer size:245K Fmem:000,0K,019.9K avl Gmem:000K,0241K avl Emem:000K,0241K avl I8,0,001 rY S8 D12 R032,000 ZT UN q0450 Q0800,034 Option:D 11 12 13 now in DUMP PRESS PTR2E-MAN Rev.
Installation and Operation Feeding External Media Place Media In Rear Note: Media may be placed on PTR2-RS External Roll Stand Face Print Surface UP Insert & Load Media PTR2E-MAN Rev.
Installation and Operation Thermal Transfer Ribbon Loading Thermal Transfer Print Head Mechanism Ribbon Path 14 PTR2E-MAN Rev.
Installation and Operation Thermal Transfer Ribbon Loading Open Print Head Load Ribbon Core Load Transfer Ribbon Start Ribbon Open Print Head (Rear View) Pull Ribbon Around Print Head Close PTR2E-MAN Rev.
Appendix - Troubleshooting Problem Solution or Reason No printer driver installed for PTR2E. 1. If using PAN-MARK ™ Labeling Software, install directly from program. Otherwise, download driver from Panduit web site at www.panduit.com. POWER indicator does not light GREEN when power switch is turned to ON (1) position. 1. Check power connections from A.C. outlet to power supply to printer. POWER indicator lights GREEN, but printer will not print. 1.
Printer Maintenance Clean the Print Head Don’t Clean Rollers with Cleaning Pen PTR2E-MAN Rev.
Serial Interface Cable Wiring The figure below displays the cable wiring required to use the printer's RS-232 serial interface.