P AN THER ™ LS8EQ HAND-HELD THERMAL TRANSFER PRINTER Operator’s Manual Panduit Corp. Identification Products Division 1819 Atlanta Highway Cumming, GA 30040 USA Technical Support: 1-866-871-4571 Customer Service: 1-800-777-3300 www.panduit.com LS8EQ-MAN-A REV.
Section 1: Getting Started .......................................................... 3 Introduction and Safe Operation ................................................. 4-6 General Description .................................................................... 7-8 Loading Batteries and Label Cassette ........................................... 9 Keyboard Functions ................................................................ 10-11 Section 2: Working with the PANTHER™ LS8EQ......................
SECTION 1 GETTING STARTED 3
INTRODUCTION & SAFE OPERATION Congratulations on your purchase of the PANTHER LS8EQ Hand-Held Thermal Transfer Printer. The versatile PANTHER LS8EQ is designed to meet the demanding printing requirements of electrical and network users. The LS8EQ prints high quality industrial labels on a wide variety of materials for electrical and network applications, such as wire/cable, components, safety, and facility identification.
INTRODUCTION & SAFE OPERATION Do Not Substitute Parts Or Modify Equipment Because of the danger of introducing additional hazards, do not install substitute parts or perform an unauthorized modification to the printer or its accessories. The proper components for service and repair may be obtained from Panduit Corp. WARNING: When the printer has been in use for an extended period of time, the printer motor may become hot. DO NOT touch the printer motor with bare hands.
INTRODUCTION & SAFE OPERATION Information to Korean Users A급 기기 (업무용 방송통신기자재) Class A Equipment(Industrial Broadcasting & Communication Equipment) 이 기기는 업무용(A급) 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주의하시기 바라 며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. This equipment is Industrial (Class A) electromagnetic wave suitability equipment and seller or user should take notice of it, and this equipment is to be used in the places except for home. Printer Power Supply The PANTHER LS8EQ is supplied with 6 AA alkaline batteries.
INTRODUCTION & SAFE OPERATION Certifications The PANTHER LS8EQ Hand-Held Thermal Transfer Printer meets the requirements of the following standards: • FCC Part 15 Class A • CE • European Directive 2002/95/EC on the Restriction of Hazardous • Substances (RoHS) KC Mark Additional Reference Materials A Quick Reference Card, which summarizes the most important and frequently used features of the PANTHER LS8EQ is included with your printer.
GENERAL DESCRIPTION PANTHER LS8EQ Hand-Held Thermal Transfer Printer Cutter button with partial cut adjustment Large, graphic display with backlight Print head latch QWERTY keypad Protective impact bumper P1 Label Cassette System Cassette guide arm Integrated memory device Ribbon included Part number information Die-cut or continuous labels Durable plastic housing 8
GENERAL DESCRIPTION Print Technology The PANTHER LS8EQ prints labels using thermal transfer printing technology. The print head melts ink contained on a thin web of ribbon material allowing the ink to transfer to the label material. The print head operates at a resolution of 203 dots per inch (dpi). Smart Label Cassette P1 label cassettes are automatically detected by the PANTHER LS8EQ printer upon insertion.
LOADING BATTERIES AND LABEL CASSETTE Loading the Batteries 1. Remove the battery door from the back of the PANTHER LS8EQ printer. If the impact bumper is installed on the printer, you will have to move it away from the battery door first. 2. Install the 6 AA batteries according to the molded indicators within the battery compartment. 3. Reattach the battery door. Move the impact bumper back over the battery door if necessary.
KEYBOARD FUNCTIONS Special Function Keys (F1-F10) Feed Setup Delete/Clear Power Numbers and Letters Space/Accented Characters Shift Enter/Rotate Print Directional Arrows Size/Length Label Mode/ Caps Lock Insert or Edit Tools Style/ Align 11 Lines/ Frames Page/ File Manager
KEYBOARD FUNCTIONS Basic Keyboard Functions • POWER Turn printer on or off • SETUP Access the Set Up menu • FEED Feed labels • Turn display backlight on or off.
SECTION 2 WORKING WITH THE PANTHER™ LS8EQ 13
USING THE PANTHER ™ LS8EQ The Home Screen The home screen is where you enter and edits text or place label items known as tools. The home screen is also where you print labels. The home screen has several different indicators, including: INDICATOR ICON Caps Lock Shift Function DESCRIPTION Indicates if caps lock is on or off. or Indicates if the shift key has been pressed. Label Mode Indicates current label mode. Text Size Indicates the text size for the current line.
CREATING TEXT Creating Text After turning on the PANTHER LS8EQ, the home screen will appear. The home screen is also the text editor. . To create text on the home screen, simply begin pressing the alphabetic or numeric keys on the keypad. Text will be entered at the position of the cursor. The cursor is indicated by a vertical line. To insert blank spaces, press the key. Press to move down to the next line. Use the directional arrow keys to move the cursor up, down, right, or left.
CREATING TEXT Text Style The PANTHER LS8EQ has four different text styles: Normal, Bold, Normal + Underline, and Bold + Underline. To change the text style, press the STYLE key. The new text style can be applied to all characters on a label or just to characters inserted after the change. Text style can be different for each individual text character on a line. Text Rotation Label legends may be rotated to 0, 90, 180, and 270 degrees in the clockwise direction.
CREATING SERIALIZATIONS The Serialization Tool The serialization tool is used to automatically number labels in a sequence. The sequence can be either numeric (1 to 999) or alphabetic (A to ZZZ). A serialization is defined by a start value, an end value, and a step value. To correctly define a serialization, the end value must be larger than the start value and the start and end values must be both numeric or both alphabetic.
CREATING SERIALIZATIONS More Serialization Parameters The serialization tool includes more parameters on a second screen following the first screen. The second screen includes Copies and Collate. To access the second screen press the down directional arrow twice after Increment. 1. The Copies parameter determines the number of copies to print for the serialization. The Copies parameter can be set to any number from 1 to 99.
CREATING SERIALIZATIONS Press the right directional arrow key to select Yes or No. Press the key to accept the changes and to return to the home screen. Advanced Serialization Options The serialization tool includes several advanced options for customizing labels. The advanced serialization options are Print As and Place On. 1. The Print As option determines whether the serialization will print as text or as a bar code on the labels. The default setting will print as text.
CREATING SYMBOLS The Symbol Tool The Symbol Tool is used for creating electrical, network, and safety or facility identification labels. The PANTHER LS8EQ includes 82 pre-programmed symbols. You can also download and store up to 10 additional symbols of your choice from a computer in your LS8EQ printer. The downloadable symbols function is found in PanTherLink software. See the PanTherLink section of this manual for more information.
CREATING SYMBOLS Currently available symbols and their assigned library numbers are listed below. Additional symbols may be added to the PANTHER™ LS8EQ firmware in the future.
CREATING SYMBOLS 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 22
CREATING DATA LISTS The Data Tool The data tool is used to create printable data lists in the PANTHER™ LS8EQ. The data tool is very useful for customizing labels because it allows up to one hundred unique labels to be created from a list of data. With the data tool, users can input, store, or transfer custom lists of data. Data lists can be created directly on the LS8EQ printer or imported from Microsoft Excel. The PANTHER™ LS8EQ stores up to 4 unique data lists.
CREATING BAR CODES The Bar Code Tool The bar code tool can be used for bin labeling, component identification, or asset management and can be used in combination with other tools. The bar code tool can be printed with or without a checksum digit or human readable text. The bar code symbologies available in the PANTHER™ LS8EQ are CODE 39 and CODE 128. Creating a Bar Code The bar code tool should be accessed from the home screen. To access the bar code tool: 1. Press the INSERT key to enter the tools menu. 2.
CREATING BAR CODES Bar Code Settings The default bar code settings can be changed in the setup menu. To change the default settings, access the printer settings in the setup menu. Bar Code: Indicates what bar code symbology is currently chosen. This setting allows CODE 39 and CODE 128. Readable: Indicates whether the bar code text is human readable or not. If activated (bar code text is human readable) the setting will display Yes. Checksum: Indicates whether the checksum digit is activated or not.
CREATING A DATE OR TIME STAMP The Date Tool The Date Tool allows the user to print a date stamp on a label. The date printed on the label is defined by the internal clock of the PANTHER™ LS8EQ. Creating a Date Tool The date tool should be accessed from the home screen. To access the date tool: 1. Press the INSERT key to enter the tools menu. 2. Press the directional arrows to highlight the date tool. 3. Press the 4. On the home screen, the date tool icon cursor. key to select the date tool.
CREATING LINES Lines Lines allows custom placement of vertical and horizontal lines on a label. Lines are especially useful for creating patch panel, faceplate, or terminal block labels. There are seven unique line settings available: Center Horizontal, Center Vertical, Top, Bottom, Left, Right, and @ Pages. Each of these settings may be turned on or off independently. NOTE: 1. The top, bottom, left, and right sides of the label will rotate with the legend when a label is rotated.
CREATING LINES 6. The Right setting places a line at the far right side of the label. A01 7. The @ Pages setting places lines between each page of a continuous label that has multiple pages defined. The @ Pages setting is used for patch panel, outlet, and terminal block labeling. A01 A02 A03 A04 A05 A06 Creating Lines Lines should be accessed from the home screen. To access the line tool: 1. Press the LINE key. 2. Use the up or down directional arrow keys to select the desired line position. 3.
CREATING FRAMES Frames Frames are useful for customizing a label. There are three unique frame settings available: Box, Reverse, and Box Off. The Box setting places a box outline around the perimeter of the entire label area. WARNING The Reverse setting places a dark background with light text characters on a label. WARNING The Box Off setting deactivates the frame. Creating a Frame The frame menu should be accessed from the home screen. To access the box tool: 1.
USING PAGES The Page Function The PANTHER™ LS8EQ provides 9 separate pages for each label. Label items, including text and tools may be placed on each of the 9 pages. The pages function is particularly useful for creating non-standard serializations that do not follow a common increment. The pages function is also useful for creating text on patch panel labels or terminal block labels. Using the Page Function The page number icon in the lower right hand corner of the display indicates the current page.
USING SPECIAL FUNCTIONS Special Functions The PANTHER™ LS8EQ has several special functions that may be accessed by pressing the F keys at the top of the keypad. The special functions are listed in a menu that appears when pressing F1. The entire list of special functions includes: • F1 – Display or Exit the Special Function (F Key) Menu • F2 – Store and Recall User Profiles o There are two user profiles available for storing your favorite settings for text font size, label rotation, and label mode.
SETTING UP THE PANTHER LS8EQ AND USING FILE MANAGER The Setup Menu The setup menu is used to modify the default printer settings. The setup menu should be accessed from the home screen. To access the setup menu press the SETUP key. Use the setup menu to view or adjust the settings for language, units, bar code default, contrast, heat, firmware version number, time, date, cut/pause, and automatic shutoff.
SETTING UP THE PANTHER LS8EQ AND USING FILE MANAGER Label Modes To edit the label mode, press the LABEL key. 1. Use the up or down directional arrows to select the desired mode and then press .
SETTING UP THE PANTHER LS8EQ AND USING FILE MANAGER The PANTHER™ LS8EQ has the ability to store and recall label files. Label files are stored and recalled within File Manager. Label files are designated with a .LS8 ending. To access the File Manager, press the SHIFT key and then press the PAGE key: 1. Use the right or left directional arrow keys to select the desired file. There are 30 file storage locations in the PANTHER™ LS8EQ. NOTE: When saving a new file, press the key to begin entering a file name.
PANTHERLINK Installing PANTHERLINK Use the PANTHERLINK CD to install PANTHERLINK software onto a personal computer. The PANTHERLINK CD is available with the purchase of LS8EQ-KIT, LS8EQ-KIT-ACS, or LS8-PCKIT. Insert the CD into a personal computer. The installation program will begin automatically. If it does not, then: 1. Click the Start menu button on your computer screen 2. Select Run 3. Select D: 4. Click OK 5. Double click the Setup file. 6.
PANTHERLINK Click Next. Click Next.
PANTHERLINK Click Next. Upon completion of the installation process the PANTHERLINK icon will appear on the computer desktop.
PANTHERLINK 38
PANTHERLINK 39
PANTHERLINK 40
PANTHERLINK Click exit to exit the installation program Using PANTHERLINK To use PANTHERLINK software with the PANTHER ™ LS8EQ printer: 1. 2. 3. 4. 5. Connect the USB cable (included with LS8EQ-KIT and LS8-PCKIT) to a personal computer. Connect the USB cable to the PANTHER™ LS8EQ at the USB port. Turn ON the PANTHER™ LS8EQ. Press the SETUP key to access the setup menu. Use the up or down directional arrow keys to highlight PC Interface. 6. 7. key.
PANTHERLINK PANTHERLINK File Menu Tree Screen Using the PanTher™ LS8EQ Hand-Held Thermal Transfer Printer with Microsoft Excel^ Create the Excel .CSV File 1. 2. Start a new spreadsheet in Excel Enter the legend data within the first 8 columns and 100 rows. NOTE: 3. 4. 5. 6. 7. 8. 9. Each column (up to 8) of the spreadsheet will be treated as a line within the label. A blank cell will be treated as a blank line. A line is limited to 32 characters. A blank row will be treated as a blank label.
PANTHERLINK Excel Screens Convert Excel .CSV File to .DAT File 1. 2. 3. 4. 5. 6. 7. 8. Open PanTherLink software. Select FILE, then "Convert CSV to DAT..." In the Select CSV window, browse to the CSV file created by Excel. Select OPEN. The file name will disappear so that you can rename and save the file as a .DAT file. In the "Select target DAT file" window, enter a file name for the data file. Browse to the desired folder for saving the data file. Select SAVE. The data file is now created and saved.
PANTHERLINK Excel .CSV File to .DAT File Conversion Screens Transfer .DAT File to LS8EQ Printer 1. 2. 3. 4. 5. 6. 7. 8. 9. Power LS8EQ printer on Press the SETUP button. Select PC Interface. Select Files/Printing. The LS8EQ printer is now ready to send or receive files. Open PanTherLink software on your computer. Select Send a data file to the LS8EQ printer from the toolbar. The icon shows “DAT” with an arrow pointing away from a computer. Browse to locate your .DAT file on your computer.
PANTHERLINK 10. Once the Data file transfer successful message appears on your computer, click OK. 11. The file menu tree on the left side of the PanTherLink screen will update automatically. 12. Press DEL twice on the LS8EQ printer to end the PanTherLink session and return to the SETUP menu. 13. Press SETUP to return to the home screen. 14. To insert the data file into a label, press INSERT and select DATA. 15. Scroll right to select the file to insert. 16. Scroll down to Save and Exit. . 17. Press 18.
PANTHERLINK Using the PanTher™ LS8EQ Hand-Held Thermal Transfer Printer to Download Custom Graphic Files 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. With PanTherLink software, you can download and store up to 10 custom graphic files on your LS8EQ printer. PanTherLink software includes a library of 60 graphic files for you to choose from. See page 49 for a complete list of symbols in this library. You can also download your own graphic files.
PANTHERLINK 15. 16. 17. 18. named Btmap_.bmp. After a custom symbol has been saved on your printer and if you are in the PC interface, symbol transfer mode, within PanTherLink software you can click the file location to see a graphic representation of the symbol. Press DEL twice on the LS8EQ printer to end the PanTherLink session and return to the SETUP menu. Press SETUP to return to the home screen.
PANTHERLINK 48
PANTHERLINK Library of Downloadable Symbols included in PanTherLink software: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 49
PANTHERLINK 46 47 48 49 50 51 55 56 57 58 59 60 52 53 54 Upgrading the PanTher™ LS8E Hand-Held Thermal Transfer Printer Firmware 1. 2. Open PanTherLink software. Select Upgrades the LS8 firmware from the toolbar. The icon shows “BIN” with an arrow pointing away from a computer. 3. To enter USB upgrade mode on the LS8 printer, hold the F5 button and power the LS8E printer on. 4. Click OK on your computer. 5. The current firmware will be backed up first.
PANTHERLINK LS8E Printer Firmware Upgrade Screens 51
PANTHERLINK Printing to the LS8EQ from Easy-Mark™ Labeling Software 1. 2. 3. Open Easy-Mark™ labeling software. Select an LS8EQ label format. Create your labels.
PANTHERLINK 4. 5. 6. 7. 8. 9. Power the LS8EQ printer on and connect the USB cable from the printer to your computer. Press the SETUP button. Select PC Interface. Select Files/Printing. The LS8EQ printer is now ready to print from Easy-Mark™. In Easy-Mark™, select File, Print. Select PanTher LS8EQ from the printer list. Each time you change the LS8EQ format that you are using in Easy-Mark, you will need to select the new paper size as well. To do this: a. Click Properties. b. Click Advanced. c.
PANTHERLINK 54
LABELING EXERCISES Exercise 1 Create basic text on a self-laminating wire/cable label • • • • Step 1: Insert a self-laminating label cassette such as S100X150VAC Step 2: When prompted, select New Blank File. Save previous label if necessary. Step 3: Type 1234 Step 4: Press PRINT Results: 1234 1234 1234 Hint: S100X150VAC defaults to 10 point font printed in Wire Marker Mode. You can adjust the font size by pressing the SIZE key. You can adjust the label mode by pressing the LABEL key.
LABELING EXERCISES Exercise 3 Create basic text on continuous tape • • • • Results: Step 1: Insert a continuous tape label cassette such as T100X000VUCBK Step 2: When prompted, select New Blank File. Save previous label if necessary. Step 3: Type 220 VOLTS Step 4: Press PRINT 220 VOLTS Vertical Text Hint: T100X000VUC-BK defaults to 36 point font printed in Tape Mode with an “Auto” length setting. You can adjust the font size by pressing the SIZE key.
LABELING EXERCISES Exercise 4 Create serialized wire markers with heat shrink tubing • • • • • Step 1: Insert a heat shrink tubing label cassette such as H000X044H1C Step 2: When prompted, select New Blank File. Save previous label if necessary.
LABELING EXERCISES Exercise 5 Create a symbol label on continuous tape • • • • • • • Step 1: Insert a continuous tape label cassette, such as T100X000VXCBK Step 2: When prompted, select New Blank File. Save previous label if necessary.
LABELING EXERCISES • Up to 999 terminals can be created and printed as a single print job using a numeric serialization. Alphabetic serialization allows even more! o …or create a data list… Press the INSERT key, select data Select Create/Edit to start a new list or… Select Choose File to insert an existing list. Up to 4 unique lists can be stored here.
LABELING EXERCISES Exercise 7 Create DIN rail terminal block labels NOTE: • • • • • • • • • DIN rail terminal block labeling is based on European standards and is primarily used in European countries. The unit of measure for length in DIN Mode is millimeters (mm). Step 1: Insert a continuous tape cassette, such as T050X000VPC-BK Step 2: When prompted, select New Blank File. Save previous label if necessary. Step 3: Press F5 to begin the DIN Mode function. Step 4: Enter the Module Size.
LABELING EXERCISES Exercise 9 Create serialized wire or cable labels using the Application Based Label Wizard. • • • • • • • Step 1: Turn printer on. (A label cassette does not need to be loaded in the LS8EQ printer in order to begin this exercise.) Step 2: If prompted, select New Blank File. Save previous label if necessary Step 3: Press F4 to begin Label Wizard. Follow the on screen instructions. Step 4: Select the ECM market by pressing the right arrow key and then pressing ENTER.
APPLICATION BASED LABEL WIZARD (F4) APPLICATION BASED LABEL WIZARD SELECTIONS Markets: OEM: ECM: NET: Original Equipment Manufacturers (Industrial Automation, Control Panel Builders, and Manufacturing Operations) Electrical Construction and Maintenance (Maintenance and Repair Organizations (MRO), Contractors, and Installers) Network and Data Communications (Enterprise, Data Centers, Connected Buildings, and Network Installers) OEM/ECM Applications: WIRE: Wire and Cable Marking TUBE: Heat Shrink Tubing TER
APPLICATION BASED LABEL WIZARD (F4) Using the Table Entry Tool in the Label Wizard 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. From within the Label Wizard, select TABLE. Use the right and left arrow keys to scroll between the table parameters. Press ENTER to select a parameter. An on-screen window will appear. Type the value for the selected parameter in the on-screen window. Press ENTER.
APPLICATION BASED LABEL WIZARD (F4) Using the TIA/EIA-606-A Compliance Tool in the Label Wizard 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. From within the Label Wizard, select TIA for TIA/EIA-606-A. Use the right and left arrow keys to select the required class (class 1, class 2, class 3, or class 4). Press ENTER. Use the right and left arrow keys to scroll between TIA labeling applications. Press ENTER for the selected TIA application.
PRINTER CLEANING INSTRUCTIONS Cleaning the Print head and Drive Roller The LS8EQ printer is cleaned using the LS8-CLN cleaning kit. The print head should be cleaned regularly, and more often in harsh environments. The print head should be cleaned whenever any irregular printing results occur. The drive roller should be cleaned whenever foreign matter, such as dust or adhesive, is present. 1. 2. 3. 4. 5. 6. Turn OFF power to printer. Remove the cassette door. Unlock the print head latch.
PRINTER CLEANING INSTRUCTIONS Cleaning the Cutter Blade The cutter blade should be cleaned when the quality of the cut indicates that the blade may be dirty. 1. 2. 3. 4. 5. 6. 7. Turn OFF power to printer. Remove the cassette door. Unlock the print head latch. Remove the label cassette from the printer Push the cutter button in so that the cutter blade is exposed through the media opening (see images below). Clean the front and back sides of the cutter blade with the cotton swab and cleaning solution.
PRINTER TROUBLESHOOTING This section helps identify printer conditions and problems that can often be solved by the user. If you are unable to correct the problem contact Panduit Technical Support at 866-871-4571 or Panduit Customer Service at 800-7773300. SYMPTOM POWER Printer does not power up properly, and LCD does not come on. PRINTING Not printing. Tools Too Big! ACTION • • • To turn printer ON, press the power button. Make sure that 6 AA alkaline batteries are loaded in the printer.
PRINTER TROUBLESHOOTING SYMPTOM Media is not advancing properly in the printer. • • • ACTION Print head latch is not locked. End of label roll reached. Replace label cassette. Label jam in printer. Label is caught in print mechanism. To clear jam: 1. Turn printer power OFF. 2. Unlock the print head latch 3. Open cassette door. 4. Detach any printed labels with cutter. 5. Remove label cassette from printer. 6. Carefully remove any labels caught in the printer. 7. Reinstall label cassette. 8.
FREQUENTLY ASKED QUESTIONS 1. Question: How do you cut the labels? Answer: Fully press and then release the cutter button. The cutter button is located on the top of the LS8EQ printer adjacent to the label exit. 2. Question: What is the partial cut function and how is it adjusted? Answer: Partial cutting enhances productivity and organization by keeping a strand of labels together for pulling apart at a job site. The partial cut function leaves a small bit of liner uncut.
FREQUENTLY ASKED QUESTIONS 9. Question: If my cassette runs out during a print job, after I reinstall another cassette, will the print job begin where it left off? Answer: No, the print job will start over. To avoid printing duplicate labels, you can change the printing parameters, such as the serialization start or end, before printing. 10. Question: Answer: 11.
WARRANTY INFORMATION PANDUIT Tool and Printer Warranty: Panduit tools and printers are warranted to be free from defects in material and workmanship at the time of sale but Panduit’s obligation under this warranty is limited to the replacement of any tool or printer proved to be defective within 1 year (for printers) and 90 days (for tools) from the date of purchase.
GENERAL SPECIFICATIONS Print Method: Effective Print Width: Print Length: Print Resolution: Label Width: Media Length: Media Types: Materials: Media Cutting: Display: LCD Contrast Control: Operating System: Power Supply: AC Adapter: Oper. Temp/Hum: Stor. Temp/Hum: Compliance: Weight Thermal transfer 1.00” (25.4 mm) 12.00” (maximum label length) 203 dpi (horizontally and vertically) 0.24” to 1.
GLOBAL TECHNICAL SUPPORT INFORMATION COUNTRY/REGION TECHNICAL SUPPORT PHONE NUMBER Asia Pacific 65-6379-6700 Australia 61-3-9794-9020 Brazil 551136112434 Canada 866-871-4571 Europe 44-208-601-7200 Japan 81-3-376-77011 Latin America 01-800-36086-00 USA 866-871-4571 73