User's Manual

78
Troubleshooting
Cannot turn on by pressing (Power)
• Are you hold down
(Power)? (P.13)
• Is the battery pack charged? (P.10)
• Is the battery pack properly inserted? (P.9)
• Are the contacts on the battery pack dirty?
The power is turned off automatically
Has the batter
y run out? (P.10)
The power is turned off at the startup screen
• Has the battery run out? (P.10)
Cannot make any phone calls
• Is your IS06 turned on? (P.13)
• Is the au IC-Card inserted? (P.11)
• Is the phone number you entered correct? (Did
you start with the area code fi rst?) (P.34)
• Did you tap
after entering the phone number?
(P.34)
• Is your IS06 in airplane mode? (P.14)
Cannot receive any phone calls
• Do you have suffi
cient signal strength? (P.5)
• Are you outside the service area? (P.5)
• Is your IS06 turned on? (P.13)
• Is the au IC-Card inserted? (P.11)
• Is your IS06 in airplane mode? (P.14)
(Out of Area) appears
• Are you outside the service area or in a location
with poor signal strength? (P.5)
• Are you covering the built-in antenna with your
ngers or hand? (P.7)
Cannot connect to Wi-Fi
Is your IS06 r
eceiving a signal from the wireless
access point?
• Did you confi gure your Wi-Fi settings? (P.56)
The LED lamp fl
ashes b
ut I cannot hear any
ringtone
• Is your IS06 in manner mode? (P.14)
Cannot charge the battery pack
• Is the charger connected pr
operly? (P.10)
• Is the battery pack properly inserted? (P.9)
Cannot perform any key/touch panel operations
• Is your IS06 tur
ned on? (P.13)
• Did you unlock the screen? (P.20)
“au IC-Card (UIM) error” is displayed
• Is the au IC-Car
d inserted? (P.11)
• Is a different card except the au IC-Card used?