User Guide Pantum M6700/M6800 Series Pantum M7100/M7200 Series Monochrome Laser MFP It is recommended that you read this Guide carefully before using the printer
Preface Welcome to the Pantum series products! We heartily appreciate your using of Pantum series products! To protect your vital interests, please carefully read the following statements. Legal Notice Trademark Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd. Microsoft®, Windows®, Windows Server® and Windows Vista® are trademarks registered by Microsoft Corporation in the United States or other countries/regions.
Disclaimer For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd.
Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer! The printer follows the provisions of Class 1 laser products under CFR standard.
Precautions Precautions before Using the Printer: 1.Read and understand all instructions. 2.Familiarize yourself with the basic principles associated with operating electrical appliances. 3.Comply with all warnings and instructions marked on the equipment or specified in th manual supplied with the equipment. 4.If the operating instructions conflict with the safety information, please refer back to the safety information, as you may have misunderstood the operating instructions.
15.Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If possible, pull out the AC power cord during a thunderstorm. 16.If you continuously print multiple pages, the surface of the tray will become very hot. Take care not to touch this surface, and keep children away from this surface. 17.The signal wire of the device connected with the printer can not be connected to the outdoors. 18.
28.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
35. ATTACHMENT LIMITATIONS STATEMENT Notice: This equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). This is confirmed by marking the equipment with the Industry Canad certification number. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Legal Information This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). Please contact your distributor / supplier for further information. This product is suitable for indoor use only.
Table of Contents 1.Before Using the Printer......................................................................................................................1 1.1.Introduction of Models .................................................................................................................2 1.2.Supplied Accessories ..................................................................................................................3 1.3.Product View . ..............................................
7.2.Print Settings .............................................................................................................................64 7.3.Cancel printing ...........................................................................................................................64 7.4.Printing Mode..............................................................................................................................64 7.4.1.Printing with the Automatic Feeder Tray............................
10.3.2. Receive Fax.................................................................................................................... 101 10.3.3. Set the interference and the telephone line compatibility of VoIP system...................... 102 10.3.4. Other Fax Functions....................................................................................................... 103 10.4.PC-Fax.......................................................................................................................
14.4. Common Troubleshooting......................................................................................................137 14.4.1. Common Trouble............................................................................................................ 137 14.4.2. Image Defects................................................................................................................. 140 14.5. Falla de fax .....................................................................................
1. Before Using the Printer 1.1.
1.2.Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord CD Quick Setup Guide Pantum Warranty Note: · The Pantum Warranty may not be attached in some regions.
1.3.Product View Side view 1 Cover of automatic document feeder This is used to remove the paper jammed in scanning for the ADF. 2 Feed tray of automatic document feeder This is used to place originals scanned from the ADF. 3 Exit tray of automatic document feeder Prevent originals scanned from falling off. 4 Cover of scanner Open the cover of scanner to place the scanned originals on its glass plate. 5 Output Bin For storing the printed paper.
11 Front Cover To open the front cover to take out the laser toner cartridge. 12 Manual feed tray For placing mediums that are printed in manual feed tray. 13 Power switch Turn the power on or off and press this button under Ready state to enter energy-saving mode. Press and hold this button for more than 2s to turn the printer power off. 14 Automatic Feeder Tray For placing mediums that are printed in auto feed tray.
1.4.Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume Longevity of drum component About 12000 Pages(Based on ISO 19752 standard) Service life of toner cartridge Type Average Print Volume Standard-volume toner cartridge About 1500 Pages(Based on ISO 19752 standard) High-volume toner cartridge About 3000 Pages(Based on ISO 19752 standard) Note: · The model is subject to increase without notice.
1.5.Control Panel 1.5.1.Overview of control panel The layout of the printer control panel is shown below: Control panel without the fax feature No. Name Functions 1 LCD Display Display operation interface and product information. 2 Copy Button Press this button to enter into copy mode. 3 Scan Button Press this button to enter into scan mode. 4 5 ID Card Copy Button Wi-Fi button 6 Bill Copy Button 7 Cancel 8 Start Button Press this button to enter into ID Card Copy mode.
9 Menu Open the main menu of control panel 10 Back Return to the previous menu. 11 OK Confirm the selection on screen. 12 UP Scroll through the menus and options . Increase 1 copy on the ready interface of Copy mode. 13 Down Scroll through the menus and options . Decrease 1 copy on the ready interface of Copy mode. 14 Status Light Indicate the status of printer. (Please see Chapter 1.6). Control panel with the fax feature No.
8 Redial/Pause 9 Bill Copy Button 10 Wi-Fi button 11 Contacts 12 Cancel 13 Start Button This is used to redial the last number dialed before under Standby mode or to insert a pause symbol in the fax number under Edit mode. Press this button to enter into Bill Copy mode. Start Wi-Fi function (applicable to Wi-Fi model only).
1.5.2. Function of numeric keyboard Sometimes it needs to input names and numbers in executing some tasks. Letters, numbers and characters on the keyboard are distributed as below: Keys Numbers, letters and characters distributed 0 0 1 @ 2 / ; .
1.6. Function of status indicator The meanings of status displayed by the status indicator are as below: No.
2. Paper and Print Media 2.1.
Please note the following matters when selecting the print media: 1. Desired print effect: The print media selected should meet the requirement of the print tasks. 2. Surface smoothness: The smoothness of the print media may affect the sharpness of the print outcome. 3. Some print media may meet all the use guidelines contained herein,but they still can not bring satisfactory effect.
2.3.Non-printing Area and Non-scanning Area The shaded part indicates the non-printing area and non-scanning area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) A4 5mm(0.197inch) 5mm(0.197inch) Letter 5mm(0.197inch) 5mm(0.197inch) A4 5mm(0.197inch) 5mm(0.197inch) Letter 5mm(0.197inch) 5mm(0.
2.4.Loading Paper Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference. 2.4.1.Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width.
3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper into the tray print-side down.The automatic feeder tray can be loaded up to 250 pages, 80g/m² paper 4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. Note: • It is recommended that you raise the output tray to prevent the paper from slipping and falling after printing.
2.4.2.Install manual feed tray 1. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. 2. Open manual feed tray. 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force;otherwise, paper will be made jammed or skewed.
4. Put a flat printing medium into the manual feed tray with both hands. Note: • The printer will enter manual feed mode automatically when you put papers inside the manual feed tray. • Please put one printing medium inside the manual feed tray each time and put in another piece after finishing printing. • Put the printing medium inside the manual feed tray with the printing side up; the top of paper should be put inside first. 5.
2.5. Paper and Manuscript Use Process Manuscript requirements: Source Type Size Automatic document feeder (ADF) Plain paper A4, A5, B5, A6,Letter,Folio,L egal Platen Plain paper, thin paper, thick paper, transparent film, carton paper, label paper, envelope A4, A5, B5, Letter, Full Scanning Platen, Custom 2.5.1.Scanning With Tablet Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
3) Align the manuscript to match the appropriate paper size. Note: • If the manuscript does not match with any size marker, please align the upper-left corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen. 4) Close the scanner cover gently. Note: • Please put the paper or document on the scanner glass after the glue, ink or correction fluid are completely dried.
2.5.2. Scan with the automatic document feeder (ADF) 1) Put the original into the ADF with its front upward and top fed first. 2) Adjust the document guide till it gets close to the paper stack. Note: • The ADF supports feeding 50 pieces of paper at most that should be fed one by one.
3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-clic installation, please try manual installation.
5. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.2. Method II: Connect the printer via wired network 1. Turn the power of printer and computer on. 2. Connect the computer to wired network. 3. Connect network cable to the network interface of printer, to make sure the printer is connected to computer network (please refer to Chapter 4 for network setup). 4.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the installation procedure. Note: • Some computers may be unable to auto play the CD beacase of system configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 5.
• If your software has searched several printers, click on the”One-click intallation” button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID.
Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check). • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option “Install the printer in the list with host ID”.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement and enter into driver installation interface. 5. Click the “One-click installation” button in Method III to install driver software. Note: • You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button.
• If your software has searched several printers, click “One-click intallation” button, and the printer list interface will pop up. Please select “Configure printer with Wi-Fi via USB an install” and select USB printer, click “Confirm” button and enter into installation process t complete automatic network configuration and driver installation Note: • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
II. Connect computer to router via network cable 1. Connect computer to router via network cable. 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to run the installation procedure.
• Click on the “One-click installation” button if your software has only searched only one printe, and the wireless network configuration interface will pop up, input the SSID an password that you need, then click “Confirm” button, and enter into installation process. The process may need some time, and the duration is related to your computer configuration please wait patiently. • If your software has searched more than one printers, the printer list interface will pop up.
Note:• When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID". 6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.1.2.
2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2.2 for setup method). 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to run the installation procedure.
6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the “Network configuration page” to check.(See Chapter 12.4 to for how to print). 2. Connect the computer to printer network. 3.
Note:• You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button. • You can check the printer IP address through “Network configuration page” (Please see Chapter 12.4 for how to print) • Click on the “One-click installation” button to enter installation process if your software has searched only one printer.
• If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check).
6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 12.4 for printing methods). 3.1.2.1. Installation via USB connection 1. Connect the printer to computer via USB cable, power the printer and computer on.
7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2.2. Installation via wired network connection 1. Turn the power of printer and computer on. 2. Connect the computer to wired network. 3.
9. The installation software will search the printer automatically and the searching process may need some time. 10. After finishing searching, select the printer that needs to be connected and click “Next” Note: • If the printer you need to connect is not in the list of printers searched, please click “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
3.1.2.3.1. Installation in basic structure mode 1. Connect computer to access point (wireless router). 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to run the installation procedure.
8. Select “Yes, I want to configurate the printe ’s wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9. The installation software will search the printer automatically after wireless network is configured successfull . The search process may need some time. 10. Select the printer needs to be connected and click “Next”.
11. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 12. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2.3.2. Installation in Wi-Fi Direct mode 1. Turn the power of printer and computer on. 2.
8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. Note: • If the printer you need to connect is not in the list of printers searched, please click “Refresh” to search again.
11. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 12. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.3. Method of driver unistallation Windows 7 is taken as the example in the following operation.
3.2. Mac system driver installation • Driver installation under Mac system is divided into 2 steps, driver installation and adding a printer. If you are going to print in AirPrint mode, there is no need to install a driver and you just need to add a printer directly. • When you are installing a driver with wired or wireless network, you may need to know the Bonjour name of printer. Please print the “Network setup page” to view it. (Please refer to Chapter 12.4). 3.2.1.Driver installation Mac 10.
5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9. The system will finish driver installation automaticall . • If using a USB cable to connect a computer with a Wi-Fi model printer, a wireless network configuration prompt window will pop up during driver installation, as shown in following picture.
3.3.Add printer to Mac system 3.3.1.Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. 3. Click button to select “Add Printer or Scanner”. 4. Select printer and then select the corresponding printer mode from the “Use” menu popping out. 5. Click “Add”. 3.3.2.Add up the printer via wireline connection 1. Turn the power of printer and computer on. 2.
3. Enter the “System Preferences” – “Printers & Scanners” of computer. 4. Click button to select “Add Printer or Scanner”. 5. Select printer and then select the corresponding printer mode from the “Use” menu popping out. 6. Click “Add”. 3.3.4. Add AirPrint printer 1. Turn the power of printer and computer on. 2. Make sure the connection between printer and computer is set up (USB connection or network connection). 3. Enter the “System Preferences” – “Printers & Scanners” of computer. 4.
4.Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1.Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually. 4.1.1.Automatic Setting DHCP automatic setting function is enabled by default on the printer. 1. Connect the printer to the network through a network cable and complete the startup preparation work.
5.Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1. Access point (wireless router) 2. Wireless network printer 3. Computer connecting to access point via wireless network 4.
5.1.1.2.Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”- Product name – “Wireless network setup tool”. 2) Mac system: click “Go” - “Applications” - “Pantum” - “Utilities” - “Wireless Network Configuration Tool” on the computer Finder menu bar. 2. Use USB cable to connect and configure. Select “Yes, I have an USB cable that can be used for installation” in the following interface.
Note: • The SSID you selected should be consistent with the SSID of access point (wireless router) connected to your computer. 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. Note: • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).
2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuratio according to interface prompt. Note: • If you do not know the SSID of access point (wireless router), please click “Print Wireless Network Information Page” to view the SSID of the needed access point (wireless router).
1) Use WPS method to perform steps below to start wireless network on printer. (Please refer to Chapter 5.1.2 for detailed WPS configuration) 2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration.
5.1.2.Wi-Fi Protected Setup (WPS) setup If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on the control panel of printer and WPS key on access point (wireless router) can be pressed in order to connect the printer to wireless network. 5.1.2.1.Preliminary preparations 1. The access point (wireless router) supports Wi-Fi Protected Setup (WPS). 2. A printer that has wireless network function. 5.1.2.2.Wi-Fi Protected Setup (WPS) method 1.
5.2.Wi-Fi Direct mode You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router). 5.2.1.Preliminary preparations 1. Printer with the Wi-Fi Direct feature. 2.Wireless client (including computer and mobile device with wireless network feature). 5.2.2.Wi-Fi Direct connection The Wi-Fi Direct connection feature of printer must be on if it is needed.
3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection. Note: • In case of auto connection mode, the mobile device will start to connect automatically after initiating connection invitation without panel confirmation. 5.2.2.2.
2. SSID cannot be found when network is connected • Inspect if the power switch of access point (wireless router) is turned on. • The printer cannot find the SSID of the access point (wireless router) you need to connect, please check the SSID of access point and try to connect again. • Every time when the setup of access point (wireless router) is changed, you must set up the wireless network of printer again. 3.
6.Web server You can manage printer setup via the embedded Web server. 6.1.Visit the embedded Web server 1.Turn on the power of printer and computer. 2.Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 or Chapter 5 for network setup method). 3. Input the IP address of printer in the address bar of Web browser to visit the Web server imbedded in printer.
6.2.1.IP address setup You need to connect your printer to network before IP address setup. 1. In case of wired network model, connect the printer to wired network by connecting to its network interface with network cable. 2. In case of wireless network model, the printer can be connected to wireless network via wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to Chapter 5.1). 6.2.1.1.
6.2.1.2.IPv6 setup 1.Turn on printer power to connect printer to network. 2.Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3.Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4.Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address” and “Stateful Address” in “Wired IP Configuration” interface.
6.2.2.4.Wi-Fi Direct setup 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”. 1) The Wi-Fi Direct defaults to be disabled; to enable it, please select the connection method "Auto" or "Manual" and then click "Apply". Note：• If Auto selected, the mobile terminal will realize automatic connection upon initiating the connection invitation without the need of confirmation on panel.
I. Set the E-mail address book 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 2. Click “Settings” – “Machine settings” – “System”. 3.Click "Create" to pop out a window as below and edit the contact name and input the e-mail address, and then click "Apply". Note：• If some groups have been created, you may click to check a corresponding group to add the newly created e-mail address into it. II. Set the e-mail group 1.
6.2.3.3.Configure the FTP address book If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and server name. 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 2.
7.Print 7.1.Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only) Zoom Print Custom Size Note： • Windows 7 is taken as example in the above description.
7.2.Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Operating system Windows 7 Temporary printing setup change 1. Click “File” menu – “Print” – “Select printer" -“Printer properties” (the detailed steps may differ because of multiple operating systems). 1. Click “File” menu – “Print”. Mac OS 2. Change setup in the window popping out. Permanent default setup change 1.
7.4.2.Printing with manual feed tray When you put papers in the manual feed tray, the printer will enter manual feed mode. Note： • Manual feed mode means that papers will be fed from the manual feed tray first if there are papers being put inside it. • Generally, the manual feeder tray is used to print on special paper, such as envelopes, transparencies, etc., and only one piece of paper can be loaded each time. • Please refer to Chapter 2 for putting papers inside manual feed tray.
7.5.1.Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the A4 position; as for Letter, Legal, Folio and Oficio duplex printing, the slide should be adjusted to the Letter position. Setup steps of duplex unit are: 1. Draw out duplex unit. 2.Make the backside of duplex unit up. 3.
7.5.2.How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu. 3. Select printer of the corresponding model.
4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.
7.6.Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference . After setup, fine printing mode can be realized.
7.7.Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation. The information on your computer screen may differ because of multiple operating systems. 1. Enter the “Start menu” – “Control Panel” –view “Devices and Printers”. 2.
7.8.Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4. Click “OK” to finish setting. Note: • For printer provided with LCD control panel, users may set auto off function through control panel keys. Please refer to Chapter 12.1.6.
7.9.Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.
8. Copying 8.1. Copying function Copy Common copying ID card copying Receipt copying Instructions Multipage Print a multi-page document to a piece of paper. Clone Print several identical images to a piece of paper. Poster Print a one-page original to pieces of paper. Collated copy Collate copies of an original. Duplex copying It supports manual duplex copying for originals. Image quality Set the definition mode to improve the copying effect.
8.4. Common copying setting Change relevant setting with “copying setting menu” for better copying effect. 1. Press "Copy" and then "Menu" on control panel to enter the "Menu Setting" interface. 2. Press "OK" to enter the "Copy Setting" interface. 3. Press “direction key to select option to be set and press “OK key” to set option. Note: · The image quality, intensity, resizing and paper setting can keep valid after options are set.
8.4.3.Resizing When original document is copied, resize image copied. The resizing includes “fixed” and “manual adjustment” and the default value is 100%. 1. Fixed resizing: 100%、141% A5->A4、122% A5->B5、115% B5->A4、97% LTR>A4、94% A4->LTR、86% A4->B5、81% B5->A5. e. g.: 70% A4->A5： 2. “Manual adjustment” applies to copying with glass platform only, the adjustment scope of which is 25%-400% and 5% can be adjusted each time after “direction key” is pressed once. 8.4.4.
8.4.5.Clone Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass platen are both supported. The clone copying includes 3 modes: 3x3： 2x2： 4X4： Note: ·The “clone” and “resizing function” cannot be set at the same time. 8.4.6.Poster Poster setting enables the printing of one piece of original document on several pieces of paper. The "Poster" feature supports only copying with the glass platen.
8.4.7.Collated copy The "Collated Copies" feature supports only copying with the automatic document feeder (ADF). The collated copy includes 2 modes: Startup: Closed: 8.4.8. Manual duplex copying You may use the glass platen or the ADF for duplex copying. The followings are examples of copying with the ADF. There are 4 modes in total for duplex copying: 1. One-sided → One-sided: 2. One-sided → Two-sided: 3. Two-sided → One-sided: 4.
8.4.8.1. Steps of duplex original copying 1) Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton. 2) Operate following steps described in Chapter 8.4. Select Duplex Copying and then press “OK” to save settings. 3) Press “Start” to begin copying.
5) After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation). Note: ·If the turnover prompt on panel times out, the machine will execute one-sided copying automatically. 6) Press "Start" to begin copying the other side. 8.4.9.Paper setting Select the paper size and paper type of original copying in Paper Settings menu. Paper dimension: A4, Letter, B5, A5, A6, Executive, Legal and Folio.
8.5.1.Arrangement mode There are 4 arrange modes for ID card copying totally: Whole page up-down Half page up-down Half page left-right A5 left and right Position: Half page up-down: default mode; put ID card at “orange left half area” of glass platform. Half-page up and down, half-page left and right or A5 left and right: put the ID card in the "blue area" in glass platen.
8.6. Receipt setting For better copying effect of bills, you can enter the "Bill Copy Setting" menu to change relevant settings. 1. Press "Bill Copy" and then "Menu" on control panel to enter the "Menu Settings"interface. 2. Press "OK" to enter the "Bill Copy Setting" interface. 3. Press “direction key to select option to be set and press “OK key” to set option. 8.6.1.Intensity For intensity setting, see 8.4.2. 8.6.2.
9. Scan This printer provides two types of scan: "Push Scan", which means scanning through the scanning the application. Before scanning, please be sure a printer driver has been installed in the computer. 9.1.Pull Scan You may scan with the scanning application in PC via USB, wired or wireless connection. Please be sure the printer has been properly connected before scanning. 9.1.1.
This product complies with the TWAIN and Windows Image Application (WIA) standard. If using the application which supports TWAIN and WIA standard, users can use the scan function and directly scan the images to the open application. The handbook requires Office Software (Word and Excel) and Photoshop ,for example, to show the operation. 9.1.2. TWAIN Scan Driver 9.1.2.1. Office Software (Word and Excel) Operation Steps: 1) Open the Office software (Word or Excel).
4) After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and start scan.
9.1.2.2. Photoshop Operation Steps: 1) Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2) After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps. 9.1.3. WIA Scan Driver 9.1.3.1. WIA1.0 Scan (Windows XP / Windows Server 2003) 1. Office Software (Word and Excel) Operation Steps: 1) Open the Office software (Word or Excel). 2) Keyboard shortcuts: Alt+I+P+S to open the application’s window.
3) Click on "Device" and select WIA Scan,click the “Custom Insert” below. 4) The prompt window as is shown below, set the scan information. 5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop up, then users can set the scan; After finishing the settings, click on the "OK" button, then "Scan" button to start scan.
2. Photoshop Operation Steps: 1) Launch Photoshop, click "File"- "Import" on the top left conrner and select WIA Scan, as is shown below: 2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.3.1 to see the specific operation steps.
9.1.3.2.WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions) Operation Steps: 1) Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop. 2) When the pop-up window appears, select the printer you want to use, and right click the mouse.
3) Click on "Start Scan" in the above option bar. 4) After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.
9.2.Mac System Scan 9.2.1.ICA Scan 9.2.1.1.Open ICA via "Print and Scan" Operation Steps: 1) After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2) After the window pops up, click on "Print and Scan".
3) After the window pops up, click on "Scan". 4) Click on "Open Scanner" and the scan window will pop up.
5) Click on "Show Details" on the bottom right corner to set the scan parameters. 6) Click on "Scan" on the bottom right corner and start scan. 9.2.1.2. Call CIA through applications Operation Steps: 1) Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the window. Find "Image Capture" in "Applications" (or conduct keyboard shortcuts command+shift+A to directly switch to "Applications") and click to launch the application.
2) After selecting the printer in the left list, set the scan parameters in the right list. Click on "Scan" on the bottom right corner and start scan. 9.2.2. TWAIN Scan Take Photoshop as an example. Operation Steps: 1) Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below: 2) After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps.
9.3. Push Scan This section is mainly to introduce how to scan files to PC, E-mail, FTP and USB with the printer's control panel. Note:· The one-page file scanned to PC, E-mail or FTP could be saved in PDF, TIFF or JPEG; if scanned to USB, it could be saved in PDF and JPEG. · Under merge scan mode, a file scanned to PC or USB will be saved in PDF be default; if scanned to E-mail or FTP, it will be saved in PDF, TIFF or JPEG. 9.3.1.
9.3.2. Scan to E-mail You may scan a black-white or color file as an appendix to the e-mail application, with specific operation steps as follow: 1. Be sure the printer and the computer are both switched on and connected with each other properly. 2. Please see Chapter 6.2.3.1 to configure the SMTP Client. 3. Please see Chapter 6.2.3.2 to configure the e-mail address book (for machine with the fax feature, alternatively, see Chapter 12.6). 4.
9.3.3. Scan to FTP Be sure the user is in an Internet-connected environment in scanning files to FTP server. If you want to scan large files, you may need to input the server address, user name and password to log in the server, with specific operation steps as below: 1. Be sure the printer and the computer are both switched on and connected with each other properly. 2. Please see Chapter 6.2.3.3 to configure the FTP address book (for machine with the fax feature, alternatively, see Chapter 12.7). 3.
9.3.4. Scan to U disk This printer supports scanning files to USB without a computer. Before operation, please make sure the USB has enough storage space. The specific operation steps are as follow: 1.Insert the USB into the printer's front USB interface. 2. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original). 3. Press "Scan" button on the control panel, and press “▲” or “▼" to select " Single Page Scan" or "Merge Scan", then press "OK" button. 4.
10. Fax 10.1. Connect Devices · “ ·“ ” port is used to connect fax with telephone line. ” port is used to connect external telephone. Note: · It is recommended to use the traditional analog phone service (PSTN: Public Switched Telephone Network) in connecting telephone line. If a digital environment (for examples, DSL, PBX, ISDN or VoIP) used, please be sure to use a proper filter and configure digital settings correctly. For more information, please contact your digital service provider. 10.2.
3) Choose the Fax option you want to set by pressing the page up and down keys. 4）Here can be a total of 16 settings, set the standard as follows: No. Options Description 1 Resolution You may select the faxing definition from options of “Standard, Fine, Super Fine and Image”. It defaults to “Standard”. 2 Original Size You can select the desired size of the document to be Faxed. The available options are A4, Letter and Legal.
11 Compatibility If Fax is sent or received abnormally due to disturbance on telephone line, try to switch to VOIP compatibility mode. 12 Country / Region To adapt to different telephone lines in different countries, settings on different countries or regions are needed. 13 Fax Report You can use the options in Fax Report to print the Fax report as you need. 14 Active Job Query for the list of all Faxes for Delay sending and you can press the Cancel button to delete a Delay sending job.
5) After all scanning complete, activate the fax to send. Note: · In order to prevent damage to this product, do not use a manuscript with correction tape, correction fluid, paper clips or staples on it. In addition, do not load photos, small manuscripts or brittle manuscripts into the automatic document feeder. 10.3.1.2 Manual fax sending 1) Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
10.3.2.1. Auto receiving under fax mode In receiving the fax, the machine answers the call with the set ring count and then receive the fax automatically. The ring count defaults to 4 times. To change the ring count, please see Chapter 10.2 and Chapter 15. To adjust the ring volume, please see Chapter 12.1.7. 10.3.2.2.
10.3.4. Other Fax Functions For settings on fax, please see Chapter 10.2 and Chapter 15. 1. Group Sending This printer supports sending one original to several fax numbers, with the ability of up to 20 fax numbers sent to at the same time. 2. Delay Sending You can enable Delay sending of Fax through the Control Panel. When this process is complete, the printer will scan the document to the memory, and get back to Ready state. 3.
7. Speed dial You may edit the quick-dial and group-dial numbers in the address book for quickly dialing in sending a fax. 1) Speed Dial Number In the Fax interface, press the Contacts button to enter the speed dial interface, enter the speed dial number, and the system will automatically search for it.
4) Click "Print" to present the "Send Fax" interface. 5) Enter the Name and Fax Number, then click Add to recipient list; If you want to send the Fax to multiple addresses, you can continue to enter their Name and Fax Number, then click Add to recipient list. 6) Click Send to start sending the Fax.
11.Mobile Print/Scan/Fax 11.1."Pantum" APP Pantum APP is a free application with mobile printing, scanning and faxing functions, allowing you to print or fax photos, files, pages and scan photos or files directly from mobile terminal. Your printer may not support all of above mentioned functions, so please select relevant function of Pantum APP for use according to your printer type. Please be sure the application has been installed and connected to wireless network properly before use. 11.1.1.
3. Click "Add a printer" button at the top of interface, then select the way according to your habit to add theprinter. 4. Select the function you want and then do relevant settings to meet your functional demands. Note: • If failure of operation, please check if your Android mobile device has access to the wireless network into which your printer is connected. • If the Android device cannot detect any printer, please inspect if power of the printer is turned on and if the printer is turned on.
11.1.3.2.For iOS Devices 11.1.3.2.1.Preliminary preparations 1. A printer that has wireless network function. 2. iOS mobile device. 11.1.3.2.2. Operation steps 1. Turn on printer power. 2. Connect the iOS mobile device with wireless network of the printer (Please refer to Chapter 5 for how to connect). 3. Click “PANTUM” icon on the main screen of an iOS device and the following interface will pop out. 4. Select the function you want and then do relevant settings to meet your functional demands.
11.2.Mopria mobile print Mopria mobile print requires installing Mopria Print Service on the Android device. You can print photos, emails, webpages and files. 11.2.1.The operating systems and applications which support Mopria mobile printing 1. Mopria mobile printing is suitable for Android4.4 or higher version. 2. Mopria mobile printing is supported by applications, e.g. Microsoft Office 1.01 (16.0.4201.1006) or higher version, Adobe Reader (V11.7.1) or higher version.
7.Set printing parameters, e.g. print pages. 8.Tap “print”. Note: • If printing fails, please inspect if the Android device is connected to the wireless network where the printer is connected to. • If the Android device cannot detect any printer, please inspect if power of the printer is turned on and if the printer is turned on. 11.3.NFC function NFC function allows non-contact point-to-point data transmission between electronic devices.
11.4.AirPrint mobile print Only printers that support AirPrint function can realize AirPrint printing. Please check if there is AirPrint mark on the packaging of the printer, in order to identify if the printer supports AirPrint function. 11.4.1.Operating systems supported by AirPrint mobile print Applicable to iOS 7.0 or higher versions. 11.4.2.Preliminary preparations 1. A printer that has wireless network function. 2. iOS device mobile printing. 11.4.3.
12.General Settings This Chapter mainly introduces some general settings. Note: • The panel appearance may be a little different due to difference in type or function. All diagrams are only for reference. 12.1. System Settings 12.1.1. Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is “on”, the printed color will be lighter. Save toner mode is “off” by default. 1) Press "Menu" to enter the menu setting interface.
12.1.2.Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "System Setting" and then press "OK". 3) Press "▲" or "▼" to select "Language set" and then press "OK" to do language setting. 12.1.3.Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer.
12.1.4.Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "System Setting" and then press "OK". 3) Press direction key “▲” or “▼” to select “Sleep time set” option, and press “OK” key to set the corresponding sleep time.
12.1.6.Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "System Setting" option. 3) Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set of condition and off delay. Note: Set auto off condition: • Shutdown under no-port state (default configuration): no port is connected, Wi-Fi function deactivated,printer is under standby or sleep mode.
12.1.7. Sound/volume (applicable to machine with the fax feature) You may set the up and down of sound/volume or shut down. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "System Setting" and then press "OK". 3) Press "▲" or "▼" to select "Sound/Volume" and then press "OK" to do settings on "Prompt Tone", "Ring Tone", "Fax Tone" and "Master Volume". 12.1.8. Time/date (applicable to machine with the fax feature) You may set the time and date with the Time/Date option.
12.2.Network Settings You can check or set network status via network setting. 1) Press "Menu" to enter the menu setting interface. 2) Press direction key “▲” or “▼” and select “ Network Set” option. 3) Press “OK” key to set “Network set”, “wireless network setting” and “Wi-Fi Direct”. 12.3.Network Information You can check the network status through Network Information. 1) Press "Menu" to enter the menu setting interface.
12.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "Info.report". 3) Press “OK” key to enter information report print. You can print product report according to needs.
12.6. Configure the e-mail address book (Applicable to machine with the fax feature) 1) Press “Scan” and then “Menu” on control panel to enter the “Menu Setting” interface. 2) Press “OK” to enter the “Scan setting” interface. 3) Press “▲” or “▼” to select “Email Add.” and then press “OK”. 4) Press “▲” or “▼” to select “Add. book edit” and then press “OK” to execute operations of Create, Edit/Check, Delete and Add to Group. 5) Press “▲” or “▼” to select “Group mail ed.
13.Routine Maintenance Note: • Printer appearance may differ because of various models and functions,so the schematic diagram is only for your reference. 13.1.Cleaning the Printer Note: • Please use mild detergents. • Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don't directly touch places labled with high temperature warning in contact with internal components after opening the printer's front or rear cover. 1.
3. Open the front cover and take the laser toner cartridge out along the track. Note: • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge. 4. Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth. 5. Wipe the LSU lens of printer gently with dry lint cloth.
6. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth. Note: • the machine with the ADF should be regularly cleaned, removing dirt on the top cover of the ADF. Please wipe the place as shown in figure with a soft cloth.
13.2.Toner cartridge and drum component maintenance 13.2.1.About toner cartridge and drum component component 1.Cartridge, use and maintenance of the drum assembly. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: • Please keep the toner cartridge in a dry and dark place.
Toner cartridge replacement steps: 1. Power off the printer. 2. Open the front cover and then remove the laser toner cartridge along the guide rail. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 – 6 times, so that the toner inside can be uniformly dispersed. 5. Pull the seal out and take the toner protection cover out. 6. Install the drum component along the inner track to finish installing toner cartridge. 7. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.
8. Close the front cover. Replace the drum assembly steps are as follows: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table. 5.Install the drum component along the inner track to finish installing toner cartridge. 6.Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing. 7. Close the front cover.
14. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on. • All of the protective parts are removed. • The toner cartridge is installed correctly. • The paper is correctly loaded into the tray.
2. Gently pull the jammed paper out. 3. Install paper tray. 4. Open the front cover.
5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 6. Gently pull the jammed paper out. 7. After taking out papers jammed, install the laser toner cartridge again and close the front cover, then the printer will recover printing. 14.1.2.
1. Open the front cover and then remove the laser toner cartridge along the guide rail. 2. Open the rear cover. 3. Open the fuser door using the handles on both sides.
4. Gently pull the jammed paper out. 5. Close the back cover after removing the paper jammed. 6. Install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically.
14.1.3.Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit. 3. If the paper does not come out along with the duplex unit, open the tray and remove the jammed paper directly from the bottom.
4. After taking papers jammed out, install the duplex unit back and inspect other parts to the product. If it can be ensured that there are no jammed papers, open and close the front cover and then the printer will recover printing automatically. Note: After all papers jammed are taken out according to the above steps, close the front cover and tidy the papers in paper tray, then the printer will recover to print automatically.
3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. 4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.
14.2.Software Failure Problem Solution The printer icon will not be displayed in the “Printer and fax” folder. Reinstall the printer driver. Ensure that the USB interface cable and the The printer is in Ready mode but it will not perform any print job. If the failure still exists after restarting the Make sure the network cable of USB cable is connected correctly. Failed to install the driver Check whether the print spooler service is enabled. Check the power supply and the connection of the printer.
Printer paper jam The print paper is loaded incorrectly. Please correctly load the print paper. Scanner is Busy With other scan jobs. Please cancel the current scan job or wait for the completion of other scan jobs. Scan failed Scanner internal failure. Please contact Pantum Customer Service. No paper in ADF If you have selected ADF as the scan source, this message appears when you start a copy or scan job without loading paper in the ADF. Please put in the original properly.
• Power cord of the device is not properly connected. The cable between the computer and the printer is not connected properly. Error in specifying the print port. The printer does not work The printer is offline and User Guide of Printer is checked. The printer has not recovered from an internal error, such as a paper jam, paper empty, etc. • Driver program of printer is not installed correctly. • The LCD screen prompts error messages.
• The printer paper isn't put properly. Paper feed failure • The print media is beyond the usage specification range. • The pickup roller is dirty. Too many papers in paper tray. Too many papers in paper tray. Problems with Paper Handling Paper Jam • The print media is beyond the usage specification range. • There is foreign matter in the feed channel. • The pickup roller is dirty. • Internal parts failure.
14.4.2. Image Defects Problem The printout is whitish or light Cause Solution • The print media does not meet the usage specifications, for example the media is damp or too rough. • Please use proper print media within the specification range. • The resolution in the print program is set too low, concentration setting is too low, or toner saving mode is ticked. • Toner cartridge is damaged. • Set the resolution and concentration setting of program, or cancel ticking the save toner mode.
• Dirty toner cartridge. • Clean or replace toner cartridge • Damaged inner parts of toner cartridge. • Clean the mirror of the laser at the back of the printer. • The reflective glass of the laser inside the printer is dirty. • The paper path is dirty. Black vertical stripes • If black vertical stripes appear when copying or scanning, the scanner or the platen glass may be dirty. • Clean the feed path of printer. • Clean the scanner or the platen glass. • Scanner Light bulb has smudges.
• Dirty toner cartridge. • Clean or replace toner cartridge • The transfer roller inside the printer is dirty. • Clean the internal transfer part of the printer. • The transfer voltage inside the printer is abnormal. The back of the printout is dirty • Toner cartridge is improperly installed. • Inner damage of toner cartridge. • Abnormal internal charging of machine or the toner cartridge is not charged.
14.5. Fax faults Trouble Type Fault phenomenon Solution The dialing tone cannot be heard. • If you cannot hear the dialing tone after picking up the receiver, please check the connection of all telephone lines between the fax and the wallmounted socket. Telephone line or connection fault • Use the telephone connecting another line to test the wall-mounted socket; if there is no dialing tone, please check the communication line. The printer cannot response in a fax call automatically.
Fax sending fault The dialing fails to be done • Please check the connection of power cable. • Please check the connection of telephone line. • Change the (audio/pulse) settings. Please set in the fax sending menu with the dialing way supported for telephone line. The printer is poor in transmitting files • Make one copy of original to check if the fax scanner could work normally. • Transmit with a higher resolution.
15. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "Information Report". 3) Press "OK" and then "▲" or "▼" to select "Print Menu Structure". 4) Press "OK" to print.
16. Product Specifications Note: • Specification values vary slightly from printers with different models with different functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 16.1.
Network standby: the model with wireless function: 2.366W the model without wireless function: 1.888W Power Consumption Standby: ≤ 45W Shutdown: ≤ 0.5W TEC: conforming to requirements of EnergyStarV2.0 and Chinese energy efficency rating Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/ Windows 8.1/ Windows 10/ Windows Server 2003/ Windows Server 2008/ Windows Server 2012（32/64 Bit） Mac OS 10.7/10.8/10.9/10.10/10.11/10.12/10.13 Operating System Linux (Ubuntu 12.04/ Ubuntu 14.
16.2.Print Specifications Print Speed Please see Chapter 1.1. Print Time of First Page ≤8.5sec Print Language Please see Chapter 1.1. 16.3.Copy Specifications Copy Speed FCOT 30cpm(A4)/33cpm(Letter) Flatbed <10 seconds ADF <12 seconds Maximum Pages for Successive Print 99 pages Zoom Ratio 25%~400% Other Copy Functions "ID copy, Receipt copy, N-up copy, Clone copy" 16.4.
16.5.Fax specification (applicable to machine with a fax) Fax Type Black-and-white Modem Speed 33.
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