User Guide Pantum P2200/P2500 Series Pantum P2600 Series Monochrome Laser Printer It is recommended to carefully read this Guide before using the printer
Preface Welcome to the Pantum series products! We heartily appreciate your using of Pantum series products! To protect your vital interests, please carefully read the following statements. Legal Notice Trademark Pantum and Pantum 奔图 are registered trademarks of Zhuhai Seine Technology Co., Ltd. in the mainland of China. Microsoft®, Windows®, Windows Server® and Windows Vista® are trademarks registered by Microsoft Corporation in the United States or other countries/regions.
Safety Precautions Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer! The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a Class III B laser diode, which has no laser radiation leakage among laser components.
Precautions Precautions before Using the Printer: 1. 2. 3. Read and understand all instructions; Familiarize yourself with the basic principles associated with operating electrical appliances; Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment; 4. If the operating instructions conflict with the safety information, please refer back to the safety information, as you may have misunderstood the operating instructions.
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. 27. IC Radiation Exposure Statement: This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled environments. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
Table of Contents 1. Before Using the Printer .................................................................................................................1-2 1.1. Packing List .............................................................................................................................1-2 1.2. Components of the Printer .......................................................................................................1-3 1.3. Laser Toner Cartridge .....................................
10. Troubleshooting . ........................................................................................................................10-2 10.1. Clearing Jammed Paper . ....................................................................................................10-2 10.1.1. Paper Jam in the Feed Port . .........................................................................................10-3 10.2. Common Troubleshooting. .....................................................................
Before Using the Printer 1 Chapter 1. Before Using the Printer.....................................................................................................................2 1.1. Packing List.................................................................................................................................2 1.2. Components of the Printer...........................................................................................................3 1.3. Laser Toner Cartridge...............
1. Before Using the Printer 1.1. Packing List When you open the package, make sure that the following parts are included in the carton: P2200/P2500 Series P2900 Series Name Quantity Printer 1 Laser Toner Cartridge 1 USB Interface Cable 1 Power Cord 1 CD-ROM 1 Quick Setup Guide 1 Pantum Warranty 1 Note: • The Pantum Warranty may not be attached in some regions.
1.2. Components of the Printer | Front View Serial No. P2200/P2500 Series P2600 Series 1 Output Bin Output Bin 2 Control Panel Control Panel 3 Output Tray Output Tray 4 Automatic Feed Guide Manual Feed Guide 5 Paper Stop Automatic Feed Guide 6 Feeder Tray Paper Stop 7 Automatic Feeder Tray Manual Feeder Tray 8 Automatic Feeder Tray 9 Feeder Tray | Rear View Note: • The rear view of the printer may vary depending on the models and functions. Serial No.
1.3.
Paper and Print Media 2 Chapter 2. Paper and Print Media........................................................................................................................2 2.1. Paper Specification......................................................................................................................2 2.2. Special Paper..............................................................................................................................3 2.3. Loading Paper.......................
2. Paper and Print Media 2.1. Paper Specification P2200/P2500 Series P2600 Series P2600 Series Media Type Plain, thin, special paper (transparency, cardstock, label, envelope, thick, etc.). Media Size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, Folio, Oficio, Statement, Japanese Postcard, Monarch Env, DL Env, C5 Env, C6, Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2, custom, etc.
2.2. Special Paper This printer supports using the special paper for printing. Special paper includes: label, envelope, transparency, thick, cardstock, etc. Note: • When using special paper or print media, be sure to select matched print type and size in the print settings so as to get the best print effect. • When using special media to print, it is recommended to load one piece of paper at one time. For P2200/P2500 series, load one piece of special paper into the automatic feeder tray at one time.
2.3. Loading Paper 2.3.1. Loading into the Automatic Feeder Tray a) Open the feeder tray. P2200/P2500 Series P2600 Series b) Slide the automatic feed guides to match both sides of the paper. P2200/P2500 Series P2600 Series c) Raise the output tray to avoid the paper from slipping and falling.
d) Load the paper into the automatic feeder tray with the print-side up. P2200/P2500 Series P2600 Series e) Adjust the paper stop to match the paper size. P2200/P2500 Series P2600 Series Note: • If the paper loaded into the automatic feeder tray at one time exceeds 150 pages, paper will jam or cannot be fed in. • When using the printed paper, please make the side to be printed (the blank side) up.
b) Slide the manual feed guides to match both sides of the paper. c) Raise the output tray to avoid the paper from slipping and falling. d) Put the print media like an envelope or transparency into the manual feeder tray with two hands until the front end of the envelope or transparency contacts the correction roller. Note: • When loading paper into the manual feeder tray, the printer will automatically enable the manual feed mode. • Load the paper into the manual feeder tray with the print-side up.
2.4. Nonprinting Area The shaded section indicates the nonprinting area. Usage Printing Paper Size Top and Bottom Margins (A) Left and Right Margins (B) A4 5 mm (0.197 inch) 5 mm (0.197 inch) Letter 5 mm (0.197 inch) 5 mm (0.197 inch) 2.5. Guidelines for Paper Use • Paper or manuscript with rough texture, concave and convex, oil stain and good smoothness has poor printing performance. • Please make sure that there is no dust, fluff, etc. on the paper.
Installation and Uninstallation of the Driver Software 3 Chapter 3. Installation and Uninstallation of the Driver Software ........................................................................2 3.1. Windows-based Driver.................................................................................................................2 3.1.1. Driver Installation.................................................................................................................. 2 3.1.2. Uninstallation........
3. Installation and Uninstallation of the Driver Software 3.1. Windows-based Driver 3.1.1. Driver Installation 1. Introduction Driver software helps users to run the installer and uninstaller through the installation and uninstallation wizards, which provides the following modules and key functions: • Autorun completes the autoruning of the installation CD. • Installation: Provides users with the installation wizard of the printer driver.
User authentication will be performed before the program runs. If the user is an administrator, this interface will be displayed. If the user is not an administrator, the prompt "Insufficient privileges. Please install the Pantum P2200-P2500-P2600 Series Printer with administrator privileges." will pop up.
3) Configuration Interface (Standard Installation) a) Installation Configuration If no printer is connected when the Autorun completes, the Configuration Interface appears where you can choose the different language, model and installation mode as you like. Then click Next. Note: This interface adjusts the installation mode depending on the different printer models selected here. You only need to check the available options of installation mode. The interface flow is shown below.
b) WIFI Configuration Tool Interface (For wireless models only): Follow the instructions in each step of the WIFI Configuration Tool to configure the printer and connect to a wireless network. For the detailed steps, please refer to Chapter 5.1.1.1. c) Search for Printers After entering Search for Printers interface, the program will automatically search for the appropriate connected printer on the network.
d) Printer List When the searching completes, the Printer List interface appears where you can choose one or more network printer(s) you want to install. 4) Installation Process This interface is mainly used for the installation of driver softwares.
5) Installation Complete Interface This interface shows you the driver installation is completed and quits automatically after a few seconds.
3.1.2. Uninstallation 1) Select Uninstallation Mode. In the Start menu, select Pantum uninstallation icon to enter the uninstallation interface, or find Add/Remove in the Control Panel, find relevant Pantum options, and click Change and Delete. The uninstaller will pop up. 2) Uninstallation Privilege Verification Uninstallation requires administrator privileges. If a non-administrator runs the uninstaller, this prompt will pop up: "Insufficient privileges.
3) Uninstallation Interface 4) Complete Interface After the uninstallation progress bar completes, the program will automatically switch to Uninstall Complete interface. Click Done to complete the uninstallation successfully.
3.2. Installation of the Driver Software on a Mac System Mac driver installer is created by using the Package Maker software that comes with the Mac system. The installation procedure is basically consistent with the installation of any ordinary software under Mac. The installation consists of the following steps: introduction, license, destination volume, installation type, installation, summary. 1) Introduction Display the content of License Agreement.
Click Continue. "To continue installing the software you must agree to the terms of the Software License Agreement. " dialog box will pop up. Click Agree to accept the License Agreement and continue the installation. 3) Installation Type Display the installation-related information, as shown below.
Click Install, the following prompt box will pop up. After logging in as an administrator and getting permission, you can continue with the installation. 4) Installation The installation progress, as shown below.
5) Summary The installation completes, as shown below. Note: • There is no need for uninstallation on Mac. You can install the new version directly even when a previous version exists on the computer.
Wired Network Settings (For wired network printer models) 4 Chapter 4. Wired Network Settings (For wired network printer models)....................................................................... 2 4.1. Set IP Address.............................................................................................................................2 4.2. Install the Printer to Network........................................................................................................3 4.3.
4. Wired Network Settings (For wired network printer models) You may need to set some network parameters on the printer. These parameters can be set from the embedded Web server. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually. | Automatic Setting DHCP automatic setting function is enabled by default on the printer. 1. Connect the printer to the network through a network cable and complete the startup preparation work. 2.
4.2. Install the Printer to Network In this setting, the printer is directly connected to the network and can be set to allow all computers on the network to print directly on the printer. 1. Before starting the printer, first connect the network cable to the network port of the printer to establish direct connection to the network. 2. Start the printer and wait until the status indicator on the control panel displays Ready status, as shown below. 3. Insert the printer CD into the computer.
4.3. Setting Network Products 4.3.1. View or Change Network Settings You can use the embedded Web server to view or change IP settings. 1. Long press the "Cancel/Continue" button on the control panel to print DEMO information page, and view the IP address of the printer. DEMO page can be printed by long pressing the button on the control panel (as shown in the figure below) in the idle status. 2. Type the IP address in the Web browser's address bar to access the embedded Web server. 3.
Wireless settings (for models with Wi-Fi printing) 5 Chapter 5. Wireless settings (for models with Wi-Fi printing)........................................................................................ 2 5.1. Wireless Network Type................................................................................................................2 5.1.1. Configuration with infrastructure mode.................................................................................2 5.1.2.
5. Wireless settings (for models with Wi-Fi printing) 5.1. Wireless Network Type Based on models, the ones with Wi-Fi printing support two types of wireless connection, Infrastructure Mode and Wi-Fi Direct. Generally, only one type of connection can be used between the computer and the printer each time. Infrastructure Mode The printer communicates with the wireless device via the access point. Wi-Fi Direct The wireless computer is directly connected to the wireless device. 5.1.1.
5.1.1.1.1. Wi-Fi configuration Tool 1. Function Description The Wi-Fi configuration tool is used to configure the printer with the SSID, the encryption method and the password provided by the user to connect the printer to the wireless network. Note: • If the PC has a wireless network card, you can select an SSID from the wireless network list detected by the PC. • If the PC has no wireless network card, you can choose to enter the SSID manually.
3) Screen of Manually Enter the SSID This screen appears when the user check the option of Manually Enter the SSID. SSID: enter the service set identifier of the network that you want to connect during printing, with the maximum length of 32 characters. Print the wireless network information page: allows you to print the wireless network list found by the printer.
4) Screen of Information Entry Screen of Information Entry: allows you to enter the wireless network. Safe Mode: three types are available currently, namely None, WEP, and WPA/WPA2. When it is None, the password entry field will be hidden, which means no password is needed while connecting the SSID provided. The range for WEP entry is 1~26 characters, and that of WPA/ WPA2 is 8~64 characters.
5) Configuration Screen Screen of Network Configuration: provides the wireless network configuration results for the printer. The screen displays the progress of PC sending configuration message to the printer to set up wireless connection.
The following message will appear if the printer can apply the configuration by using the wireless network provided, but the PC does not support the wireless network: The following message will appear for successful wireless connection when the printer can apply the configuration by using the wireless network provided and the PC supports the wireless network: 5-7
5.1.2. Configuration with Wi-Fi Direct When Wi-Fi Hotspot is active, terminal (Station) users can find and connect the printer's Wi-Fi Hotspot by searching for it. The Wi-Fi Hotspot is enabled by default. It can be connected without a password and coexist with Station or wired network.
Pantum Mobile Print 6 Chapter 6. Pantum Mobile Print...........................................................................................................................2 6.1. What's Pantum Mobile Print........................................................................................................2 6.2. Download Pantum Mobile Print...................................................................................................2 6.3. Supported Mobile Operating System.......................
6. Pantum Mobile Print 6.1. What's Pantum Mobile Print Pantum Mobile Print is a free application, which allows users to directly print photos, documents and WebPages from the mobile terminal. It is available to mobile operating systems with Android 2.3 or later and supports a resolution of 240 * 320dpi or higher. It connects your mobile device with the printer through Wi-Fi access points.
Print 7 Chapter 7. Print....................................................................................................................................................2 7.1. Print Function...............................................................................................................................2 7.2. Opening Help Document.............................................................................................................3 7.3. Manual Duplex................................
7. Print 7.1. Print Function The print function can be achieved through the settings of various properties in the Printing Preferences, and some of the functions are as follows.
Note: • You can select the 2 x 2 Poster Print in N-in-1 to enable the poster printing function. • You can open the Printing Preferences and click Help button to view the specific function explanation. For information about how to open the help document, see Section 7.2. 7.2. Opening Help Document You can open the Printing Preferences and click Help button (for Windows system only). The help document contains the user guide where you can find the information on print settings.
7.3. Manual Duplex 1. The printer driver supports manual duplex. Note: •If the paper is thin, it may wrinkle. • If the paper is curled, make it flat and put it back into the manual feeder tray or automatic feeder tray. • If the manual duplex function causes a paper jam, see Section 10.1 for handling it. 2. Ensure that certain amount of paper is loaded into the automatic feeder tray before printing. Note: • For loading paper, see Section 2.2.
b) Select Pantum printer Click Preferences to set up for printing.
d) Click Print. Note: • It is recommended to raise the output tray to prevent the paper from sliding out of it. If you choose not to raise the output tray, we recommend that you immediately remove the printed paper output from the printer. e) Send the print job after choosing Manual Duplex, then the following prompt window will appear, telling you the next specific operations. Interfaces are different depending on the models.
f) After turning over the paper according to the prompt, press Continue button of the printer to go on printing the other side. g) You can click Close button to close this prompt window, and it will not appear until the next Manual Duplex job comes in. 7.4. Cancel Print Job Press and hold the Cancel/Continue button on the control panel to cancel the job you want to cancel during the printing process.
Control Panel 8 Chapter 8. Control Panel......................................................................................................................................2 8.1. Control Panel Overview for P2200/P2500 Series........................................................................ 2 8.1.1. Functions of Buttons on the Control Panel ..........................................................................2 8.1.2. Function of LED Indicators on the Control Panel.............................
8. Control Panel 8.1. Control Panel Overview for P2200/P2500 Series The printer control panel layout includes 2 buttons and 2 multi-colored LED indicators as shown below. The diagram on the left shows the control panel of the printer with USB+Wi-Fi interface, while the one on the right displays the control panel of the printer with USB interface only: 5 Serial No.
8.1.2. Function of LED Indicators on the Control Panel 8.1.2.1. LED1 Status Indication The meanings of the status indication of LED1 are as follows: Paper/Wi-Fi Serial Multi-colored No.
8.1.2.2. LED2 Status Indication The meanings of the status indication of LED2 are as follows: Serial No. Data/ Cartridge Multi-colored LED2 Status Indication Status Description (For printers with USB+ Wi-Fi interface and the ones with USB interface only) 1 Starting and warming up the printer, waking up and warming up the printer, and warming up the printer by opening and closing its cover.
8.1.2.3. Indication of LED1 and LED2 Combination Status You can refer to the indicator combination list for information on the working status of the printer. Some of the LED1 and LED2 combined indications are as follows: Serial No.
Routine Maintenance 9 Chapter 9. Routine Maintenance.........................................................................................................................2 9.1. Cleaning the Printer.....................................................................................................................2 9.2. Maintenance of Laser Toner Cartridge........................................................................................ 4 9.2.1. Use and Maintenance of Laser Toner Cartridge.......
9. Routine Maintenance 9.1. Cleaning the Printer Note: • Please use mild detergents. Please clean the printer in accordance with the following steps: 1. Turn off the main power switch and unplug the power cord and USB cable. P2200/P2500 Series P2600 Series 2. Use a soft cloth to wipe the outside of the printer clean.
3. Open the upper cover and take out the laser toner cartridge. P2200/P2500 Series P2600 Series Note: • When removing the laser toner cartridge, put the cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the photosensitive drum. 4. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded area as shown in the figure below.
9.2. Maintenance of Laser Toner Cartridge 9.2.1. Use and Maintenance of Laser Toner Cartridge For better print quality, please use the original Pantum laser toner cartridge. Note: when using the laser toner cartridge, please pay attention to the following: • Unless used immediately, otherwise, do not remove the laser toner cartridge from the package. Do not attempt to refill the laser toner cartridge without authorization. Otherwise, the resulting damage is not included in the printer warranty.
9.2.3. Replace Laser Toner Cartridge Note: before replacing the laser toner cartridge, please pay attention to the following: • The laser toner cartridge surface may contain toner. Please remove it carefully to avoid spilling. • Put the removed laser toner cartridge on a piece of paper to avoid the toner from accidently spilling.
3. Remove the protective cover, and put the laser toner cartridge into the printer along the guides P2200/P2500 Series P2600 Series Note: • Check whether there is any seal on it before installing the laser toner cartridge into the printer; if there is any, please tear off the seal and then install the cartridge. P2200/P2500 Series P2600 Series 4.
Troubleshooting 10 Chapter 10. Troubleshooting ...............................................................................................................................2 10.1. Clearing Jammed Paper ...........................................................................................................2 10.1.1. Paper Jam in the Feed Port................................................................................................ 3 10.2. Common Troubleshooting....................................
10. Troubleshooting Please read this section carefully. It can help you solve common trouble in the printing process. If the problems appeared cannot be solved, please contact Pantum Aftersales Service Center. Prior to handling common trouble, first check that: • The power cord is connected correctly and the printer is powered on. • All of the protective parts are removed. • The laser toner cartridge is correctly installed. • The output bin is fully closed. • The paper is correctly loaded into the tray.
10.1.1. Paper Jam in the Feed Port If the output bin is open, please close it first. Gently pull the jammed paper straight out. P2200/P2500 Series P2900 Series (automatic feeder tray and manual feeder tray) If the paper does not move while being pulled, or there is no paper in this area, please check the inside of the printer. 10.1.2. Paper Jam inside the Printer 1. Open the upper cover.
2. Open the upper fuser guide to decrease the pressure of compression spring. P2200/P2500 Series P2600 Series 3. Pull the jammed paper out of the fuser unit. P2200/P2500 Series P2600 Series If no jammed paper is found, please go to the next step. 4.
5. Slowly pull the jammed paper out along the paper output orientation. P2200/P2500 Series P2600 Series 6. After removing the jammed paper, insert the laser toner cartridge into the printer along the guides until you hear a click assuring you that the cartridge is fully inserted. P2200/P2500 Series P2600 Series 7. Put the paper in the tray neatly, and do not carry out the next print until the indicator resumes print-ready status.
10.2. Common Troubleshooting 10.2.1. Common Trouble Trouble Cause Solution The cable between the computer and the printer is not connected properly. Error in specifying the print port. The printer is offline, and Use Printer Offline is checked. The printer does not recover from an internal error, such as a paper jam, paper empty, etc. Disconnect and then reconnect the printer cable. Check the printer settings to ensure that the print job is sent to the correct port.
10.2.2. Image Defects Trouble Cause Solution • Toner is low. • The print media does not meet usage specification, such as the media is damp or too rough. • The resolution in the print program is set too low. • The laser toner cartridge is damaged. • Please properly use the print media within the specification range. • Setup the print resolution in the program. • Please use the print media within the specification range. • Clean the feed channel.
Trouble Cause Solution • Please use the print media within the specification range. • Clean the feed channel inside the printer. Black background (gray background) • The print media that does not meet usage specification, such as the media is damp or too rough. • The laser toner cartridge is dirty. • The internal part of the laser toner cartridge is damaged. • The feed channel is dirty. • The transfer voltage inside the printer is abnormal. • The laser toner cartridge is dirty.
Trouble Cause Solution • The laser toner cartridge is installed incorrectly. • The internal part of the laser toner cartridge is damaged. • Abnormal charge inside the printer; the laser toner cartridge is not charged. • Ensure to install the cartridge correctly. • The print media that does not meet usage specification, such as the media is damp or too rough. • The inside of the printer is dirty. • The laser toner cartridge is damaged. • The internal part of the printer is damaged.
Product Specification 11 Chapter 11. Product Specification . ......................................................................................................................2 11.1. P2200/P2500 Series Specification ............................................................................................2 11.1.1. Specification Overview .......................................................................................................2 11.1.2. Printing Specification .............................
11. Product Specification 11.1. P2200/P2500 Series Specification Note: • Specification values are slightly different for different models of printers with different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.pantum.com 11.1.1. Specification Overview Processor 600MHz Memory 64MB/128MB Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A 110V Model: AC 110-127V, 50/60Hz, 6.
11.1.2. Printing Specification Print Speed A4 20/22ppm Letter 21/23ppm First Page Print Time 7.8s Print Language GDI Maximum print size Legal (216mm*355.
11.2. P2600 Series Specification Note: • Specification values are slightly different for different models of printers with different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.pantum.com 11.2.1. Specification Overview Processor 600MHz Memory 64MB/128MB Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A 110V Model: AC 110-127V, 50/60Hz, 6.
11.2.2. Printing Specification Print Speed A4 24ppm Letter 25ppm First Page Print Time < 8.5s Print Language GDI Maximum print size Legal (216mm*355.