User manual

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2. I run an operation and restart the machine as required, but it just boots back into Windows without

accomplishing the operation.

Please run 'chkdsk /f' for the partition in question.

3. I cannot create a new partition on the disk.

There can be a number of reasons for that:

• The program cannot create a new partition on a dynamic disk, but only on a hard disk that uses the DOS

partitioning scheme.

• According to the rules of the DOS partitioning scheme, the following combinations of partitions cannot

be created:

- Two Extended Partitions on one hard disk;

- Five or more Primary partitions on one hard disk;

- If there is an Extended Partition on the disk, only three Primary partitions are allowed.

• The program allows creating new partitions only within blocks of un-partitioned space. It cannot convert

a free space on an existing partition to a new partition.

4. I cannot copy a partition.

There can be a number of reasons for that:

- The source or target disk you select is a dynamic disk;

- 4 primary partitions (or three primary partitions and an extended one) already exist on the target disk.

5. I need to copy a partition. But when selecting a place where to make a copy, I always get a crossed circle sign no

matter which partition is selected.

The program enables to copy a partition only to a block of un-partitioned space. If you don’t have a block of free

space on your hard disk, please delete or reduce an existing partition to accomplish the operation.

6. I cannot do anything with my USB flash drive. I get a crossed circle sign when trying to select any area on it.

Some USB flash drives don't have the MBR (Master Boot Record), that’s the cause of your problem. To fix the

issue please use the Update MBR function of our program or 'fixmbr' of the Windows installation disc to write a

standard code to your flash drive.

7. When trying to back up my system the program asks to restart the computer.

Most likely the Hot Processing mode is disabled. Please make it active in the program settings.

8. When backing up a partition with the VSS (Volume Shadow Copy Service) mode, the program throws "VSS could

not be started for processed volume".

Most likely you try to back up a FAT32 partition, which is not supported by VSS. Please use the Paragon Hot

Processing mode instead.