Create harmony for your city Strada Rapide Operation manual 145175
Strada Rapide Operation manual Ref: 145175
Original edition in French (ref. 145176) Translated into English in July 2005. Copyright 2005 Parkeon. All rights reserved. Parkeon reserves all proprietary rights relating to the contents of this document. Parkeon reserves all rights over usage, reproduction, representation, marketing, translation, adaptation or modification, and generally all rights over present and future utilisation by any means, for any purpose and in any territory, throughout the period of protection.
Contents 1. About this document… ........................................................................... 5 2. Safety ................................................................................................ 5 3. General .............................................................................................. 7 3.1 3.2 Dimensions and weight ...................................................................... 9 Detailed description ......................................................
D5137 Strada Rapide - Operation manual 4
1. About this document… This guide is intended for operating personnel. It describes the procedure and provides advice for the correct and efficient performance of routine operations (collections, replenishment of supplies etc.). 2. Safety Parkeon products are designed to minimise all risks to users and operators from electrical power supplies, high temperature, fires, mechanical injuries, radiation and chemicals. Parkeon products have CE mark.
Mechanical parts • Always remove any metal jewellery (rings, bracelets and wristwatches) before servicing the electrical parts (power supply, battery, wiring) or beginning work on or close to moving parts. • Keep your hands away from moving and sharp parts, door hinges and locks, wheels and blades. • Take care to prevent injuries due to the open door or any other projecting or suspended parts. • Use appropriate tools in good condition, for the purpose for which they have been designed.
3. General P Top This parking terminal belongs to the new generation of parking terminals from Parkeon. Zone indicator This completely new machine is compatible with the parking management systems from Parkeon. Housing This parking terminal issues the motorist with a ticket depending on the selected payment method. It is functional, has efficient systems and is highly secure.
The (optional) TOP has two functions: • Supporting the optional solar panel; • Protecting the optional radio antenna. The top can possibly be supplemented by an identification module (zone indicator).
Dimensions and weight D5139 3.1 The weight of a complete parking terminal is about 90 kg. The terminal weighs 130 kg with all the optional features.
3.
Batteries Main board Centralisation Display module Card reader Main board On / Off switch Ticket stock Coin selector Card inlet Printer Coin inlet Escrow Ticket bowl Collection indicator protection Cash box key/lock interface D5142 Coin return bowl Collection indicator Inside view of the housing with the door open Strada Rapide - Operation manual 11
4. Purchasing a parking ticket Front panel Green LED Language selection Red LED Resident selection Tariff label Display Green Validate button Card debit buttons Card inlet Red Cancel button Card keypad Ticket bowl D5140 Coin bowl User interface • In order to save power, the parking terminal remains asleep and only the time and date are displayed till a coin or card is inserted. • Refer to the tariff label to find out the current parking tariff. • The user inserts a coin in the coin inlet.
5. Tickets 5.1 Standard parking ticket Parking tickets can be customised and contain the following information: • Date; • End of the parking period; • Date of the end of the parking period; • Price of the ticket. A resident ticket additionally includes the letters "RES". 5.2 Test tickets • A test ticket can be obtained by means of the programming keypad (button T). It confirms that the general operations have been performed correctly.
5.4 Statistics ticket Programming function "212" accessible from the programming keypad is used to print a statistics ticket. The statistics ticket can be personalised and indicates the time and date of printing and the totals of the various types of payment. It does not modify the counters. • Collection: o The amount of the latest collections, regardless of the method of payment (coins, cards or cheques); o The date and time of the latest collections and their reference number.
6. Coin collection Collections must be organised randomly: • during a collection round; • when a green warning LED is flashing (cash box almost full); • when a red failure LED is flashing (cash box full). NOTE: In the event of malfunctioning: • If the terminal offers the facility to use several payment methods, the collection malfunctioning LEDs are green and payment with coins is impossible, but payment by card is possible.
Collection indicator Flap • When the collection key is recognised by the electronic lock, the collection indicator becomes orange. • Remove the collection key. • Wait for the collection indicator to D5143 become green and open the collection trap door (the coin box flap is locked shut). • The collection is designed to give the agent an idea of the weight of the cash box before it is extracted. • Remove the full cash box. • Put in the new cash box and close D5144 the collection trap door.
6.2 Issuing a collection ticket and a collection report To complete the collection, the parking terminal will automatically print a collection ticket and a collection report. NOTE: These tickets provide the data required for analysing the use of the parking terminal. The collection counters are incremented immediately after the collection. 6.3 Emptying and preparing a full cash box IMPORTANT: Users are strongly advised not to empty full cash boxes near the parking terminals.
D5188 • The cash box is designed to be emptied of its contents easily. • Check that the top flap is closed. D5227 Flap • Set the once-only system of the top ("A"). D5146 A • Reverse the removal procedure to put the top back in place, lock the cash box and remove the key.
6.4 Carrying and storing the cash box Carrying the cash box D5192 D5185 • Thanks to its ergonomic handle, the cash box can be carried easily. D5186 Storage Parkeon recommends storing the cash boxes vertically. However, horizontal storage is possible as well. • If the boxes are stored horizontally, the handle protects the control pin from the risk of impacts with the back of the next cash box when they are stored against each other.
7. Opening / closing the housing door 7.1 Opening / closing with a mechanical lock 4 Lock cover 3 D4091 1 D3959 2 Tab 2 The mechanical lock is protected by a guard flap in order to reduce the risk of vandalism. • Insert the door opening tool (1). • Use the tool (2) as a lever to lift up the guard cover tab. • Once the lock hole is cleared (3), insert the key (4) and unlock (approx. a quarter turn clockwise) and open the door.
7.2 Opening / closing with an electronic lock The housing is protected by a lock guard cover in order to reduce the risk of vandalism. • Insert the door opening tool (1). • Use the tool (2) as a lever to lift up the guard cover tab. • Once the hole locks are cleared (3), insert the square key (4). • Insert the maintenance board in the card inlet (5). • Enter the identification number and validate (6) (refer to section 9.2 "Use of the maintenance menu with the door closed").
NOTE: In the event of an electronic failure, the door can be opened with a mechanical key. The backup mechanical key is a security key and users are strongly advised to store it in a secure place accessible to authorised personnel only. To mechanically unlock the electronic lock: • Insert the door opening tool (1). • Use the tool (2) as a lever to lift up the guard cover tab. • Once the hole locks are cleared (3), insert the square key and the mechanical key (4).
8. Replenishing supplies IMPORTANT: For complete reliability, use the parts and supplies recommended by Parkeon only. 8.1 Ticket roll To change the ticket roll, the terminal must be in service. • Open the housing door. • Remove any paper remaining in the printer. • Lift the paper guard and take the paper roll and reel core out of the terminal. • Check if the new roll is flat and position the paper reel core. • Place the new roll and paper reel core in the terminal.
D4333 D2629 Ticket stock Checking if the ticket roll is flat Strada Rapide - Operation manual 24
8.2 Batteries Self-test Every hour, the parking terminal automatically checks the battery charge level. Changing the batteries: • Switch off the power to the terminal. D5187 • Disconnect the used battery and install a new one. • Switch on the power to the terminal. • Print a test ticket.
Precautions • In order to prevent electrical malfunctioning, use only the batteries recommended by Parkeon. • Never wait for the battery to reach the minimum level before recharging it. • Recharge any stored batteries once in every six months. • Batteries of terminals in operation should be changed after every two years. D5233 • Make sure that the cable paths are as instructed.
9. Programming interface The maintenance software provides access to the various functions of the terminal. The software is accessible in two different ways: • With the door open, press F on the display module keypad; • With the door closed, use a maintenance card (the menu displayed is a smaller version of the maintenance menu). In both cases, the maintenance menu is displayed. 9.
9.2 Use of the maintenance menu with the door closed A smaller version of the maintenance menu is accessible via the maintenance card (refer to the Tree Structure section of the Strada Rapide maintenance manual for the functions available with the door closed). If you want to use all the functions available, you will need to open the door of the machine. The full menu will be displayed.
9.3 Basic programming functions • Press F on the keypad to access the maintenance menu or enter the "door open" option code. • Select the programming function number from the list below, for example "1" (time setting). • Validate with "V".
Function 12 - Setting the terminal number and town identifier Enter the parking terminal number - e.g. 25340002. The number is on the statistics ticket and is the same as the number on the plate on the housing, if there is such a plate. It is the reference in the Parkfolio system and for other administrative purposes. MACHINE NUMBER 00000000 • Key "V". • The last four figures flash .....................................enter "2" then "⇒". • The first four figures flash.....................................
Function 53 - Periodic statement This function is used to print a weekly or monthly accounting statement. Enter the number of the month or the day of the week (Monday being 1).
10. Warnings and failures 10.1 Green warning LED A flashing green LED is an early warning signal which does not put the parking terminal out of service. It only indicates that work is required, e.g. when the ticket stock is almost empty or when the battery charge is low.
10.2 Red failure LED A flashing red LED means that the terminal is out of service. Please contact the technical department and provide the following information: • Failure code number; • Failure message as per list below; • If possible, a test ticket.
10.3 Removable cash box failure codes In the event of any malfunctioning of the removable cash box: • If the terminal offers the facility to use several payment methods, the collection malfunctioning LEDs are green and payment with coins is impossible, but payment by card remains possible. • If payment with coins is the only payment method, the malfunctioning LEDs are red. Code Failure message Problem Communication problem between MB and cash box Solution Contact the technical department 9001 COMM.
11. Cleaning 11.1 Outer surfaces The coating of the outer surface is designed to withstand graffiti, stickers, scratches and blows. Clean the outside with a soap solution. If required, use an appropriate solvent with all due precautions. Before using a powerful cleaning agent, always do a small test in a concealed location.
11.2 Inside of the housing • Always switch the parking terminal off before cleaning the inside of the housing. • Use a dry cloth only. • Protect the rubber gasket on the door with talc (or equivalent) in order to keep it in place when the door is opened in cold weather. IMPORTANT: NEVER USE a vacuum cleaner. This could damage the components.
12. Troubleshooting Always switch the terminal off with the On / Off switch on the main board. Symptom Electrical failure. Ticket jam. Problem Change the buffer battery if the voltage < 10 volts. The parking terminal Large number of ticket transactions does not operate if in a very short time. the buffer battery Solar panel covered, damaged or voltage is low. disconnected. Check the panel for dirt, especially in the autumn and early spring. Dust, leaves and other objects can cover the panel.
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